--- title: Signal AI Reviews meta\_title: 'Signal AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 189 reviews by the users' company size, role or industry to find out how Signal AI works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 189 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- ### Signal AI Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Signal AI to be very **user-friendly** , providing intuitive searches and clear visual insights effortlessly. [(30 mentions)](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1529341&qs=pros-and-cons#reviews) Users find **Signal AI extremely helpful** for its easy access to relevant news and insightful media coverage. [(25 mentions)](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1529395&qs=pros-and-cons#reviews) Users commend the **quick and helpful customer support** from Signal AI, enhancing their overall experience with the platform. [(20 mentions)](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1529429&qs=pros-and-cons#reviews) Users appreciate the **intuitive design** of Signal AI, making it easy to navigate and pull insightful reports. [(19 mentions)](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1528453&qs=pros-and-cons#reviews) Users value the **extensive coverage insights** provided by Signal AI, enhancing media monitoring and analysis efficiency. [(17 mentions)](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1528273&qs=pros-and-cons#reviews) Users find the **search functionality lacking** , especially with irrelevant alerts and limited filtering options across workspaces. [(13 mentions)](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1529445&qs=pros-and-cons#reviews) Users experience **data inaccuracy** with Signal AI, leading to the need for extensive reviews and adjustments to the content. [(12 mentions)](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1527206&qs=pros-and-cons#reviews) Users find that the **inaccurate data** can lead to misunderstandings and require workaround solutions for effective usage. [(10 mentions)](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1527154&qs=pros-and-cons#reviews) Users find that Signal AI has **limited coverage** , missing many publications, especially those behind paywalls. [(10 mentions)](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1525309&qs=pros-and-cons#reviews) Users find Signal AI **not intuitive** , often needing assistance to set up searches and utilize features effectively. [(9 mentions)](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1529352&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Signal AI ##### 1. Ease of Use Users find Signal AI to be very **user-friendly** , providing intuitive searches and clear visual insights effortlessly. [ See 30 mentions ](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1529341&qs=pros-and-cons#reviews) See Related User Reviews ![Alex D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex D.") AD Alex D. Enterprise (\> 1000 emp.) 4.0/5 "Comprehensive & User-Friendly Media Analysis Tool" What do you like about Signal AI? I find Signal AI to be very user-friendly. It's easy to put together searches and see the results. I like the insights section because it lays out the ![Hugh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hugh G.") HG Hugh G. 4.0/5 "Comprehensive Media Coverage with Technical Setup Hurdles" What do you like about Signal AI? I like the media capture capability of Signal AI, especially being able to set time boundaries around when the media capture happens. Tagging things, ##### 2. Helpful Users find **Signal AI extremely helpful** for its easy access to relevant news and insightful media coverage. [ See 25 mentions ](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1529395&qs=pros-and-cons#reviews) See Related User Reviews ![Hugh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hugh G.") HG Hugh G. 4.0/5 "Comprehensive Media Coverage with Technical Setup Hurdles" What do you like about Signal AI? I like the media capture capability of Signal AI, especially being able to set time boundaries around when the media capture happens. Tagging things, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent Media Monitoring That Keeps Us on Top of Coverage" What do you like about Signal AI? Very good media monitoring that allows me to stay on top of what is being said and written about us. ##### 3. Customer Support Users commend the **quick and helpful customer support** from Signal AI, enhancing their overall experience with the platform. [ See 20 mentions ](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1529429&qs=pros-and-cons#reviews) See Related User Reviews ![Alex D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex D.") AD Alex D. Enterprise (\> 1000 emp.) 4.0/5 "Comprehensive & User-Friendly Media Analysis Tool" What do you like about Signal AI? I find Signal AI to be very user-friendly. It's easy to put together searches and see the results. I like the insights section because it lays out the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Signal AI: Efficient Media Coverage Tracker with Great Support" What do you like about Signal AI? Whenever I need to get in contact with someone at Signal AI, it's extremely responsive. I've had a lot of calls to help fine-tune our dashboards to en ##### 4. Intuitive Users appreciate the **intuitive design** of Signal AI, making it easy to navigate and pull insightful reports. [ See 19 mentions ](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1528453&qs=pros-and-cons#reviews) See Related User Reviews ![Alex D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex D.") AD Alex D. Enterprise (\> 1000 emp.) 4.0/5 "Comprehensive & User-Friendly Media Analysis Tool" What do you like about Signal AI? I find Signal AI to be very user-friendly. It's easy to put together searches and see the results. I like the insights section because it lays out the ![Caitlin E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caitlin E.") CE Caitlin E. Mid-Market (51-1000 emp.) 4.0/5 "Great for Finding Hard-to-Locate Media Articles and Sorting Coverage Stats" What do you like about Signal AI? It is helpful in picking up media articles that may be difficult to find on search engines eg. Google. Good for sorting coverage stats too. ##### 5. Coverage Users value the **extensive coverage insights** provided by Signal AI, enhancing media monitoring and analysis efficiency. [ See 17 mentions ](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1528273&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Signal AI: Efficient Media Coverage Tracker with Great Support" What do you like about Signal AI? Whenever I need to get in contact with someone at Signal AI, it's extremely responsive. I've had a lot of calls to help fine-tune our dashboards to en ![Caitlin E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caitlin E.") CE Caitlin E. Mid-Market (51-1000 emp.) 4.0/5 "Great for Finding Hard-to-Locate Media Articles and Sorting Coverage Stats" What do you like about Signal AI? It is helpful in picking up media articles that may be difficult to find on search engines eg. Google. Good for sorting coverage stats too. ### 5 Cons or Disadvantages of Signal AI ##### 1. Search Functionality Users find the **search functionality lacking** , especially with irrelevant alerts and limited filtering options across workspaces. [ See 13 mentions ](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1529445&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Signal AI: Efficient Media Coverage Tracker with Great Support" What do you dislike about Signal AI? I'm facing the growing pains of using Signal AI and merging it into our daily workflow. I still have to review a lot of the content that's pulled into ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Comprehensive Monitoring Yet Needs Search Clarity" What do you dislike about Signal AI? In some cases, it's unclear whether Signal AI is showing me all of the search results at once. I also think that generating the date ranges could be s ##### 2. Data Inaccuracy Users experience **data inaccuracy** with Signal AI, leading to the need for extensive reviews and adjustments to the content. [ See 12 mentions ](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1527206&qs=pros-and-cons#reviews) See Related User Reviews ![Alex D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex D.") AD Alex D. Enterprise (\> 1000 emp.) 4.0/5 "Comprehensive & User-Friendly Media Analysis Tool" What do you dislike about Signal AI? I think sometimes the sentiment analysis and the tonality of an article can be a bit misconstrued. It's gotten stronger over time but sometimes it's n ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Signal AI: Efficient Media Coverage Tracker with Great Support" What do you dislike about Signal AI? I'm facing the growing pains of using Signal AI and merging it into our daily workflow. I still have to review a lot of the content that's pulled into ##### 3. Inaccurate Data Users find that the **inaccurate data** can lead to misunderstandings and require workaround solutions for effective usage. [ See 10 mentions ](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1527154&qs=pros-and-cons#reviews) See Related User Reviews ![Alex D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex D.") AD Alex D. Enterprise (\> 1000 emp.) 4.0/5 "Comprehensive & User-Friendly Media Analysis Tool" What do you dislike about Signal AI? I think sometimes the sentiment analysis and the tonality of an article can be a bit misconstrued. It's gotten stronger over time but sometimes it's n ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent Media Monitoring That Keeps Us on Top of Coverage" What do you dislike about Signal AI? It sometimes misses coverage and so i have to be wary of anything appearing that hasn't been picked up ##### 4. Limited Coverage Users find that Signal AI has **limited coverage** , missing many publications, especially those behind paywalls. [ See 10 mentions ](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1525309&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent Media Monitoring That Keeps Us on Top of Coverage" What do you dislike about Signal AI? It sometimes misses coverage and so i have to be wary of anything appearing that hasn't been picked up ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Easy-to-Use Dashboard, But Misses Some Press Coverage" What do you dislike about Signal AI? It doesn’t pick up all the publications where we receive coverage, especially those with a paywall - so we can’t ever get a truly accurate picture of ##### 5. Not Intuitive Users find Signal AI **not intuitive** , often needing assistance to set up searches and utilize features effectively. [ See 9 mentions ](https://www.g2.com/products/signal-ai/reviews?filters%5Bsentiment_snippet%5D=1529352&qs=pros-and-cons#reviews) See Related User Reviews ![Hugh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hugh G.") HG Hugh G. 4.0/5 "Comprehensive Media Coverage with Technical Setup Hurdles" What do you dislike about Signal AI? Sometimes it is a little bit technical to set things up. There are probably some features that would be useful for me, but I either don't know about t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Comprehensive Monitoring Yet Needs Search Clarity" What do you dislike about Signal AI? In some cases, it's unclear whether Signal AI is showing me all of the search results at once. I also think that generating the date ranges could be s WM Warren M. Mid-Market (51-1000 emp.) 5/4/2026 "Exceptional Sentiment Analysis, Needs Longer Historical Data" 4.5/5 What do you like best about Signal AI? I find Signal AI's ability to identify and collate news about our institution into manageable search lists very useful. It allows us to monitor potential reputational issues and identify them early. One of the standout features for me is its capacity to determine article sentiment, distinguishing between positive, negative, and neutral coverage, which is exceptionally hard to achieve with most tools. I also like that I can create a large number of search dashboards that operate simultaneously, which helps us capture a wide range of media coverage. The pricing is more competitive compared to Cision, and I appreciate that there are no hidden fees. Setting up dashboards and searches is easier to manage, and the support we received during the setup process was very good. Signal AI provided more flexibility and control over how we set things up. Review collected by and hosted on G2.com. What do you dislike about Signal AI? It would be helpful to have access to search coverage over a longer timespan. The licenses covering Signal AI searches only allow them to share the content of media coverage during the last 90 days. This makes it harder to retrospectively explore the history of a news story or an issue that has become increasingly important to the organization. Creating a database that allows users to explore older coverage in more detail would be very useful, though I recognize there are a number of barriers/challenges that would need to be overcome in order to do this. It would also be helpful to search for specific stories in a more granular way - I don't find it easy to identify articles written by particular journalists for specific outlets. The ability to do this would be valuable. A bit tricky, to be honest. We did go through the process three times (I think) before we were entirely satisfied with the dashboards we had set up. However, the support we received during this process was very good. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? I use Signal AI for monitoring media coverage and horizon scanning. It helps manage our news lists, track potential reputational issues, and identify sentiment effectively, which is hard with most tools. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![SooHyung G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SooHyung G.") SG SooHyung G. Product Manager Mid-Market (51-1000 emp.) 6/28/2024 "Effortless Monitoring, Exceptional Support" 5/5 What do you like best about Signal AI? I like that Signal AI is easy to use and has a vast amount of source material. The new features are well thought out and our group enjoys the ability to participate in beta testing. Their customer service is excellent and they have been eager to work on initiatives with us. I also appreciate that Ask AIQ provides a tool that only uses trusted and valid websites, which is extremely beneficial. Set up was very easy and the convenience of not manually checking websites has been a game changer for our teams. Review collected by and hosted on G2.com. What do you dislike about Signal AI? Nothing specific - this has been a wonderful tool for our teams. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal AI automates our monitoring of immigration updates and news alerts, eliminating the need for manual checks. Ask AIQ ensures reliable information by using trusted sources, unlike tools that might pull from less reliable forums. It's easy to use with excellent customer service. Review collected by and hosted on G2.com. Show More Response from Freya Lomax of Signal AI [Editedit](https://www.g2.com/survey_responses/signal-ai-review-9845177/official_response/edit) Thank you for taking the time to write a review. We're glad to hear you're enjoying using our platform to help streamline your workflows and staying up to date on global legal and procedural changes! We also greatly appreciate your feedback regarding source naming. As always, if you need any help with how to use the platform, reach out to your customer support representative or reach out to success@signal-ai.com. 1/15/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Alex D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex D.") AD Alex D. Associate Director, Communications, North America Enterprise (\> 1000 emp.) 2/25/2026 "Comprehensive & User-Friendly Media Analysis Tool" 4/5 What do you like best about Signal AI? I find Signal AI to be very user-friendly. It's easy to put together searches and see the results. I like the insights section because it lays out the data in very visual, clear ways to break it down. When I put together takeaway reports for key announcements, I really like to use those charts because they show the breakdown of certain statistics and data points that Signal AI pulls. And without knowing too much about the platform, it's easy to go in and pull a report or have a colleague do so without having to undergo comprehensive training. I also recall the initial setup being really easy. We had a customer service representative from Signal AI who walked us through how to use the platform. We did general training and created a custom dashboard for our team, and I remember it feeling very seamless. Review collected by and hosted on G2.com. What do you dislike about Signal AI? I think sometimes the sentiment analysis and the tonality of an article can be a bit misconstrued. It's gotten stronger over time but sometimes it's not always the most accurate. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? I use Signal AI for media tracking, PR analysis, and detailed coverage reports, allowing us to measure our share of voice and sentiment. It provides a comprehensive analysis of the media landscape, making it easier to understand our communication impacts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Jack M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack M.") JM Jack M. Senior Media Relations Manager & European PR Lead Enterprise (\> 1000 emp.) 4/9/2026 "Clear and Intuitive Media Monitoring with Signal AI" 4.5/5 What do you like best about Signal AI? I use Signal AI for media monitoring and find its comprehensive media coverage very beneficial. I particularly like the clear and easy-to-use interface, which has been very intuitive for me. Having used it for a long time, I understand it well. The chat function is also very useful. Review collected by and hosted on G2.com. What do you dislike about Signal AI? The coverage is not everything, though I understand that is an issue for all media monitoring platforms. Sometimes doing more detailed searches can be a bit confusing. I find the NLA thing a bit confusing but again that is an issue for all media monitoring platforms. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal AI provides comprehensive media coverage in an intuitive way and has a very clear interface that's easy to use, with a useful chat function where people respond quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Hugh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hugh G.") HG Hugh G. 2/12/2026 "Comprehensive Media Coverage with Technical Setup Hurdles" 4/5 What do you like best about Signal AI? I like the media capture capability of Signal AI, especially being able to set time boundaries around when the media capture happens. Tagging things, particularly tagging individual brands and finding individual brand mentions, is the most useful stuff for me. These features help narrow the focus for me, allowing me to concentrate on the things I'm interested in without having to sift through irrelevant content. Review collected by and hosted on G2.com. What do you dislike about Signal AI? Sometimes it is a little bit technical to set things up. There are probably some features that would be useful for me, but I either don't know about them or don't know how to use them because it's slightly too technical. It feels like a crossover between an IT tool and a media tool rather than a pure media communications-focused tool. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal AI provides excellent media capture across outlets, consolidating it in one place and allowing easy tagging. It helps organize themes over time and discover patterns, benefiting comms and insight teams. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") UP Verified User in Public Relations and Communications Mid-Market (51-1000 emp.) 9/17/2024 "Comprehensive Monitoring Yet Needs Search Clarity" 3.5/5 What do you like best about Signal AI? I use Signal AI to monitor mentions of my clients in the news, and I really appreciate its easy interface. I can just drop in a search and immediately see all the results, which makes the site user-friendly and easy to navigate. The various options for toggling filters are also great, as they encourage me to think in greater detail about my own questions and better determine how to tackle them for our clients. I mostly use the search within a workspace and the digest bulletins, which I find valuable. The setup was pretty straightforward. Review collected by and hosted on G2.com. What do you dislike about Signal AI? In some cases, it's unclear whether Signal AI is showing me all of the search results at once. I also think that generating the date ranges could be simplified quite a bit as I usually have to manually flip back to another year if doing a deeper, more dated search. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? I use Signal AI to monitor news mentions of my clients, which helps me understand the coverage landscape and boosts my confidence. The easy interface and search capabilities make it straightforward to use and navigate. Review collected by and hosted on G2.com. Show More Response from Freya Lomax of Signal AI [Editedit](https://www.g2.com/survey_responses/signal-ai-review-10264903/official_response/edit) Thank you for taking the time to write a review. We're glad to hear you think Signal AI is easy to use and find the value in using AI in your workflows. We also greatly appreciate your feedback regarding our UX. The login troubles you’re having doesn’t sound like the login experience we’d expect, so we would love for you to get in touch with support@signal-ai.com so we can work with you to improve this. As always, if you need any help with how to use the platform, reach out to your customer support representative or reach out to success@signal-ai.com. 1/21/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite TS Tristyn S. 1/12/2026 "Streamlined Media Monitoring, Needs More Coverage" 4/5 What do you like best about Signal AI? I like how Signal AI allows my team to cross-analyze topics with companies and people, and apply filters for geography and timeframes. This is particularly useful for the random requests we get for media scanning and analysis. The tool usually produces the results we're looking for. It's a huge time saver as it gives us a tool to scan media instead of doing it manually. I also appreciate that it creates clean, simple graphics to display results. In the legal industry, where there's a need to monitor peers for work wins, reputation, and AI strategy, Signal AI lets us conduct apples-to-apples analysis of these aspects by examining media coverage. Review collected by and hosted on G2.com. What do you dislike about Signal AI? Signal AI isn't the most intuitive; I usually have to reach out directly to a Signal AI rep to help me get a search set up. It would also be very helpful if the tool could reach more publications. I'd say it catches about 60-70% of the publications we're interested in. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal AI saves huge time by scanning media automatically and provides clean graphics. We cross-analyze topics, companies, and apply filters. It's great for monitoring competitors and understanding market positioning in the legal field. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Monica R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica R.") MR Monica R. 1/6/2026 "Powerful Media Monitoring, Needs More Refined Searches" 4/5 What do you like best about Signal AI? I use Signal AI for media monitoring, media analysis, and breaking news updates. The quick searches are a super quick way to see new coverage of my clients at a glance, and the ability to select articles mentioning a keyword in the headline or first paragraph is incredibly helpful in determining relevance. I also appreciate features like sorting by companies mentioned, geographies, or topic groupings. Additionally, using RSS to feed Signal searches into Slack works well. Review collected by and hosted on G2.com. What do you dislike about Signal AI? Would be amazing if I could build more accurate searches to allow me to refine things even more. Currently, I have to set up several different searches and then have a 'master' search reference these different sub-searches. Boolean search would help enormously here. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal AI helps me monitor media and analyze industry coverage, finding client mentions globally. I set detailed searches to learn about industries or topics. The quick searches and relevance sorting help identify significant content quickly, aiding in media landscape research and assessing share of voice. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Aditi V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditi V.") AV Aditi V. Specialist - Global Public Relations and Media Analytics Enterprise (\> 1000 emp.) 5/19/2025 "Signal AI makes everything easy" 5/5 What do you like best about Signal AI? Its ability to let me customize tags to match our company's specific needs is extremely helpful. The platform is easy to use, packed with features, and offers a high level of flexibility and customization Review collected by and hosted on G2.com. What do you dislike about Signal AI? Certain articles get missed due to paywall issues. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal AI helps me solve media monitoring challenges by automatically tracking relevant news, mentions, and trends across a wide range of sources. Its powerful AI filters out the noise, surfaces only the most relevant insights, and allows for real-time alerts and customizable tags tailored to our business needs. This makes it easier to stay informed, respond quickly, and make better decisions based on timely, accurate media intelligence. Review collected by and hosted on G2.com. Show More Response from Signal AI Marketing of Signal AI [Editedit](https://www.g2.com/survey_responses/signal-ai-review-11185790/official_response/edit) We're glad to hear that you find Signal AI easy to use and that it meets your company's specific needs with customizable tags. We appreciate your feedback, and are continuously working to enhance our premium content access to provide reliable insights to our clients. 1/6/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Enterprise (\> 1000 emp.) 1/21/2026 "Easy-to-Use Dashboard, But Misses Some Press Coverage" 4/5 What do you like best about Signal AI? The dashboard is easy to use and provides a clear, at-a-glance overview of press coverage. Customer support is consistently helpful, with questions answered by the team in a timely manner. Press coverage is delivered very quickly through the dashboard, which makes it easy to stay up to date. Individual users can personalise their dashboard, including notification frequency and other preferences. Review collected by and hosted on G2.com. What do you dislike about Signal AI? It doesn’t pick up all the publications where we receive coverage, especially those with a paywall - so we can’t ever get a truly accurate picture of our overall press coverage. It's not that easy to do deeper, more in-depth analysis of the press coverage we achieve, which makes it harder to dig into the results beyond the basics. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal AI provides a clear overview of our global press coverage, which is essential in our reporting. Review collected by and hosted on G2.com. 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