--- title: Signal AI Reviews meta\_title: 'Signal AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 189 reviews by the users' company size, role or industry to find out how Signal AI works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 189 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- # Signal AI Reviews & Product Details Visit Website In a sea of endless data, Signal AI delivers clarity for confident, informed decisions. Over 5 million articles are ingested into the Signal AI platform every day, across 226 markets in 75 languages to generate insights for decision making. • Empower Your PR Strategy - Elevate your communications, stay ahead of the media curve, and manage risks effectively. • Integrating AI-powered Intelligence Into Your Risk Workflow - Gain sharp, actionable intelligence to confidently assess risks and protect the resilience of your business. • Audit with Precision - Equip your audit strategies with comprehensive, reliable data ensuring that you never miss a beat. • Investing, Elevated - Cut through the noise and gain access to precise, timely information, optimizing your every move. • Sustainability Leadership with Precision - Match your brand's reputation with the evolving sustainability landscape, ensuring that your ESG activities align with real-world results. * * * Product Website Signal AI Seller [Signal AI](https://www.g2.com/sellers/signal-ai) Discussions [Signal AI Community](https://www.g2.com/products/signal-ai/discuss) Languages Supported English Solution Type All-in-One Overview by Freya Lomax Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/signal-ai/pricing) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 1/13/2026 "Clunky Performance and Missed Updates Undermine Useful Live Feed" 2.5/5 What do you like best about Signal AI? Signal offers an impressive live feed coverage feature, providing me with regular notifications whenever new stories about my company appear. I find the platform quite intuitive, and it generally does a good job of capturing relevant coverage. Review collected by and hosted on G2.com. What do you dislike about Signal AI? The software can sometimes be slow and feel clunky to use. Additionally, it often misses updates from major media outlets like the BBC when journalists revise their stories. It can also clog up with syndicated versions of stories in far flung countries, rather than providing easy access to the original story (e.g. one posted on Reuters that then goes far and wide, finding that original Reuters story can be tricky.) Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? This tool allows us to report on media coverage and sentiment to our executive team. It also enables us to monitor competitors' coverage, which helps us with benchmarking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Pamela W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pamela W.") PW Pamela W. Board Member Mid-Market (51-1000 emp.) 11/8/2022 "Signal is so much more than a media monitoring platform" 5/5 What do you like best about Signal AI? I stand by my original response. It’s a brilliant system, and the reputation management but gives really strong reporting functions Review collected by and hosted on G2.com. What do you dislike about Signal AI? I do wonder if there could be more hands-on training to make sure we make the most of the tools Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? The main issue is around understanding the education landscape, getting a clearer sense of what people are thinking and feeling on different topics, and how much my organisation can influence those conversations Review collected by and hosted on G2.com. Show More Response from Margo Connolly of Signal AI [Editedit](https://www.g2.com/survey_responses/signal-ai-review-7327483/official_response/edit) Hi Pamela, Thank you so much for taking the time to write this review! We're so glad you're finding the platform useful for both media monitoring and full-picture reputation management. As always, if you need any help with how to use the platform, reach out to your customer support representative or reach out to success@signal-ai.com. 2/20/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Enterprise (\> 1000 emp.) 1/30/2026 "Signal AI: Efficient Media Coverage Tracker with Great Support" 4/5 What do you like best about Signal AI? Whenever I need to get in contact with someone at Signal AI, it's extremely responsive. I've had a lot of calls to help fine-tune our dashboards to ensure we're reflecting the appropriate KPI. And overall, the customer service is great. Additionally, I appreciate how we can add custom content to get a comprehensive view of all our coverage. This feature is especially valuable because we work with a lot of publications that are heavily paywalled. Being able to add that content ensures our coverage numbers are accurate at the end of the year. Review collected by and hosted on G2.com. What do you dislike about Signal AI? I'm facing the growing pains of using Signal AI and merging it into our daily workflow. I still have to review a lot of the content that's pulled into our folders, and we need to spend more time fine-tuning our searches. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal AI helps me cut down the time it takes to review content and highlights specific areas our business wants to focus on. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Cagri A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cagri A.") CA Cagri A. Small-Business (50 or fewer emp.) 5/8/2026 "Quick Media Monitoring with Minor Gaps" 4/5 What do you like best about Signal AI? I like that Signal AI allows me to find news quickly by scanning the news I need the most. The ease of the initial setup is also a positive aspect of the service. Review collected by and hosted on G2.com. What do you dislike about Signal AI? That a few stories end up slipping or not included Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? I use Signal AI for media monitoring to quickly find news I need from a wide range of sources. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") UP Verified User in Public Relations and Communications Mid-Market (51-1000 emp.) 5/16/2023 "Great tool, excellent customer support" 4.5/5 What do you like best about Signal AI? Signal has changed how I report - it provides clear, intuitive, easy-to-populate charts that deliver the insights that our clients find valuable. It is easy to customise, and while some elements can be tricky, the excellent customer support team is always willing to go the extra mile to fix any issues and offer thorough training. Review collected by and hosted on G2.com. What do you dislike about Signal AI? Some elements can be challenging to navigate without a training session from the Signal team. Also, some 'organisation' profiles have not been 'learned' yet, so we need to complete searches via keywords or other means. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal makes it easy to measure the competitive share of voice for clients and identify trending topics. This helps to plan PR programmes and measure them more effectively. Review collected by and hosted on G2.com. Show More Response from Freya Lomax of Signal AI [Editedit](https://www.g2.com/survey_responses/signal-ai-review-8087151/official_response/edit) Thank you for taking the time to write a review. We're glad you're finding the platform’s insights and analytics facilities useful. We also greatly appreciate your feedback regarding AI-trained topics and entities. If you have a topic or entity that you would like to have trained on the Signal AI platform, you can request it through our help centre: https://f.nativeforms.com/ATSp0QslUPmZSOr12ZyAnd31Db. We're always working to improve the platform and this helps us guide our product development. As always, if you need any help with how to use the platform, reach out to your customer support representative or reach out to success@signal-ai.com. 1/7/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 11/7/2022 "Useful Media Monitoring Tool" 4.5/5 What do you like best about Signal AI? I really like that Signal AI provides the ability to run comprehensive searches on all of the media coverage out there (online or on LexisNexis) on a given topic, company or competitor. I also really enjoy the dashboards feature. It really helps visualize what the most popular topics of interests are and where a company may stack up against it's competitors in regards to how it is being referred to in the media. I also appreciate the recent addition of being able to customize the colors on the dashboards. Review collected by and hosted on G2.com. What do you dislike about Signal AI? Sometimes it can be difficult to run searches. There is a helpdesk that is always available to help, but I wish it was a little more intuitive to get searches set up. I'm still trying to figure out how to search for one main keyword and two related keywords, but not necessarily both of the related keywords. It seems to be a "one of these" keywords or "all of these" keywords kind of approach. For the charts in the insights and dashboards, it would also be nice to be able to have the numbers of articles visible on the bars, rather than having to hover of it to see how many articles are represented. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal AI is helping us understand the media landscape better. It helps us keep track of coverage based on our earned media efforts for our clients. And it also helps us keep track of what's going on with competitors in the media. This tool has made a huge difference in our competitive analyses and also in our earned media reporting efforts. It makes us smarter and allows us to provide valuable insights to our clients. Review collected by and hosted on G2.com. Show More Response from Margo Connolly of Signal AI [Editedit](https://www.g2.com/survey_responses/signal-ai-review-7320574/official_response/edit) Thank you so much for taking the time to write this review. We're glad you're finding our AI-powered Dashboards insightful — stay tuned for some more exciting improvements in this space! We also greatly appreciate your feedback regarding search functionality and visualizations. We're always working to improve the platform and this helps us guide our product development. As always, if you need any help with how to use the platform, reach out to your customer support representative or success@signal-ai.com and we look forward to reaching out to you soon with more exciting platform updates. 10/15/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Caitlin E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caitlin E.") CE Caitlin E. Senior Account Executive Mid-Market (51-1000 emp.) 1/26/2026 "Great for Finding Hard-to-Locate Media Articles and Sorting Coverage Stats" 4/5 What do you like best about Signal AI? It is helpful in picking up media articles that may be difficult to find on search engines eg. Google. Good for sorting coverage stats too. Review collected by and hosted on G2.com. What do you dislike about Signal AI? Sometimes it doesn't pick up absolutely everything - particularly articles that are behind paywalls. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Media monitoring - helps to get emails so we are not manually checking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Civil Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civil Engineering") UC Verified User in Civil Engineering Enterprise (\> 1000 emp.) 1/28/2026 "Excellent Media Monitoring That Keeps Us on Top of Coverage" 4.5/5 What do you like best about Signal AI? Very good media monitoring that allows me to stay on top of what is being said and written about us. Review collected by and hosted on G2.com. What do you dislike about Signal AI? It sometimes misses coverage and so i have to be wary of anything appearing that hasn't been picked up Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? We use it for a global media monitoring, which is hugely important as our business spans multiple markets. It allows us to dive into the data and understand how our messaging is landing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Batuul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Batuul B.") BB Batuul B. 1/20/2026 "Revolutionized Newsletter Creation with Easy Setup" 5/5 What do you like best about Signal AI? I find Signal AI really helpful as it combines relevant news on the platform, making it easy to find articles. I like the signal and NLA links that help access paywalled articles. The initial setup was easy, which was a big plus for me. Review collected by and hosted on G2.com. What do you dislike about Signal AI? NA Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? I find Signal AI combines relevant news, making it easy to find articles, and I like that it helps access paywalled articles with Signal and NLA links. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics") UC Verified User in Cosmetics Enterprise (\> 1000 emp.) 1/13/2026 "Effortless Organization and Sorting Make Coverage Management a Breeze" 4/5 What do you like best about Signal AI? I like that the coverage is organized in an easy way to sort through and how i can mark any nonrelveant sources or coverage. Review collected by and hosted on G2.com. What do you dislike about Signal AI? I wish it would be better at tracking print coverage as I notice it often misses alot of print coverage. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? It solves the tedious working of manually pulling coverage, thus saving me time to work on larger PR projects. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Signal AI? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Signal AI ](https://www.g2.com/products/signal-ai/discussions/new) GU Guest User What is Signal AI used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-signal-ai-used-for) [ View all Discussions ](https://www.g2.com/products/signal-ai/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 15 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/signal-ai/pricing) Signal AI Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_46e0d2ba3ffe5aba83a48e060dfdfe5f/meltwater.png "Product Avatar Image") Meltwater 4.1/5(2,668) [ Compare Now ](https://www.g2.com/compare/meltwater-vs-signal-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6a6c4764dcc500e5c69b19c93b4b15e2/cisionone.png "Product Avatar Image") CisionOne 3.9/5(1,344) [ Compare Now ](https://www.g2.com/compare/cisionone-vs-signal-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0090f8871d311f7131f8422172f4eaa2/mention.png "Product Avatar Image") Mention 4.3/5(442) [ Compare Now ](https://www.g2.com/compare/mention-vs-signal-ai) ##### ##### Signal AI Features Platform Reporting Benchmark Reporting Media Channels Broadcast Media Print Media Online Media Geographic Coverage Local Media National Media International Media Reporting Keyword Targeting Custom Feeds and Alerts Custom Reports [ View More Features ](https://www.g2.com/products/signal-ai/features) ## Top-Rated Alternatives [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![CisionOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CisionOne") CisionOne 3.9/5(1,344) ](https://www.g2.com/products/cisionone/reviews) [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ View All Alternatives ](https://www.g2.com/products/signal-ai/competitors/alternatives) ##### Categories on G2 [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Media Monitoring](https://www.g2.com/categories/media-monitoring)[Competitive Intelligence](https://www.g2.com/categories/competitive-intelligence) [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Media Monitoring](https://www.g2.com/categories/media-monitoring)[Competitive Intelligence](https://www.g2.com/categories/competitive-intelligence)[PR Analytics](https://www.g2.com/categories/pr-analytics)[Brand Intelligence](https://www.g2.com/categories/brand-intelligence)[Risk Intelligence](https://www.g2.com/categories/risk-intelligence) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best health care credentialing tools delivering measurable ROI within six months for critical business operations?](https://www.g2.com/discussions/what-are-the-best-health-care-credentialing-tools-delivering-measurable-roi-within-six-months-for-critical-business-operations)[Top-rated software for employee training programs](https://www.g2.com/discussions/top-rated-software-for-employee-training-programs)[What file reader software has the most intuitive user interface and fastest learning curve?](https://www.g2.com/discussions/what-file-reader-software-has-the-most-intuitive-user-interface-and-fastest-learning-curve) [Which application portfolio management software integrates best with ServiceNow and CMDB so enterprise architects are not maintaining two separate systems of record?](https://www.g2.com/discussions/which-application-portfolio-management-software-integrates-best-with-servicenow-and-cmdb-so-enterprise-architects-are-not-maintaining-two-separate-systems-of-record)[Which grant management solutions provide the easiest deployment and fastest time to value for enterprise implementations?](https://www.g2.com/discussions/which-grant-management-solutions-provide-the-easiest-deployment-and-fastest-time-to-value-for-enterprise-implementations)[Pros and Cons Details](https://www.g2.com/products/signal-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)