Signal AI Reviews & Product Details

It has a clear interface that lets me create new searches easily and look through results on saved searches, which are my two common use cases. Search function is super quick and the reach of the outlet is a good metric to take into account. MCP connections make it easier to generate client ready reports, and setting up on the AI platform was easy. Review collected by and hosted on G2.com.

I run into issues of not finding specific outlets when searching for articles/reach not being available. Review collected by and hosted on G2.com.

Signal AI gives me access to broadcasts and Bloomberg, which other platforms don’t offer. Review collected by and hosted on G2.com.

It doesn’t allow for more complex Boolean query syntax. The new custom feature is a great improvement, but it still lacks the ability to filter by capitalization. For example, if I want to search for something specifically with a capital letter, I can’t do that. Also, when working with a group of searches, you can choose to filter by language or by source, but you can’t exclude a language or source to see results without that specific language or source. Review collected by and hosted on G2.com.

I like Signal AI’s API. It’s easy to use and connect to my tools for vibe coding. I can use it with a saved search to create tools and views for my stakeholders. The AI search is pretty good at capturing context, and setup was pretty easy with support. Review collected by and hosted on G2.com.

I find Signal AI’s user experience pretty bad, and it’s not easy to navigate. Searches feel pretty restricted, and I’d like more flexibility to craft them. The theme AI search is pretty good at capturing context, though. Review collected by and hosted on G2.com.

Great customer service. When issues arise, the Signal support team helps quickly. Review collected by and hosted on G2.com.

Inconsistent tracking across media outlets. Could improve tracking of smaller local/regional outlets. Limited sorting/filtering on certain things e.g. the "custom content" section- I am not able to filter out entries colleagues have made and that page is now quite cumbersome as a result. Review collected by and hosted on G2.com.

I find Signal AI's ability to identify and collate news about our institution into manageable search lists very useful. It allows us to monitor potential reputational issues and identify them early. One of the standout features for me is its capacity to determine article sentiment, distinguishing between positive, negative, and neutral coverage, which is exceptionally hard to achieve with most tools. I also like that I can create a large number of search dashboards that operate simultaneously, which helps us capture a wide range of media coverage. The pricing is more competitive compared to Cision, and I appreciate that there are no hidden fees. Setting up dashboards and searches is easier to manage, and the support we received during the setup process was very good. Signal AI provided more flexibility and control over how we set things up. Review collected by and hosted on G2.com.

It would be helpful to have access to search coverage over a longer timespan. The licenses covering Signal AI searches only allow them to share the content of media coverage during the last 90 days. This makes it harder to retrospectively explore the history of a news story or an issue that has become increasingly important to the organization. Creating a database that allows users to explore older coverage in more detail would be very useful, though I recognize there are a number of barriers/challenges that would need to be overcome in order to do this. It would also be helpful to search for specific stories in a more granular way - I don't find it easy to identify articles written by particular journalists for specific outlets. The ability to do this would be valuable. A bit tricky, to be honest. We did go through the process three times (I think) before we were entirely satisfied with the dashboards we had set up. However, the support we received during this process was very good. Review collected by and hosted on G2.com.

It tends to pick up all the coverage that comes through, and it’s very accurate. Review collected by and hosted on G2.com.

I can find the interface a bit clunky and there are elements I would like to see that aren't possible. Review collected by and hosted on G2.com.

Like the daily alerts we have set up and the ability to set up real time alerts Review collected by and hosted on G2.com.

Sometimes the NLA link through does not work and we have had missed coverage in the past Review collected by and hosted on G2.com.

I like that Signal AI is easy to use and has a vast amount of source material. The new features are well thought out and our group enjoys the ability to participate in beta testing. Their customer service is excellent and they have been eager to work on initiatives with us. I also appreciate that Ask AIQ provides a tool that only uses trusted and valid websites, which is extremely beneficial. Set up was very easy and the convenience of not manually checking websites has been a game changer for our teams. Review collected by and hosted on G2.com.

Nothing specific - this has been a wonderful tool for our teams. Review collected by and hosted on G2.com.

I find Signal AI fairly easy to use. The coverage comes through fast, so I can share it quickly internally with the business. I think it’s the best on the market. Review collected by and hosted on G2.com.

I have to tag our coverage to align it with our messaging, and it takes ages. I wish Signal AI could tag our coverage for us because it’s very time-intensive. Review collected by and hosted on G2.com.

being able to generate reports, searching personalized intervals. Review collected by and hosted on G2.com.

the initial setup is difficult - the dashboards. Review collected by and hosted on G2.com.