--- title: Signal AI Reviews meta\_title: 'Signal AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 189 reviews by the users' company size, role or industry to find out how Signal AI works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 189 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- # Signal AI Reviews & Product Details Visit Website In a sea of endless data, Signal AI delivers clarity for confident, informed decisions. Over 5 million articles are ingested into the Signal AI platform every day, across 226 markets in 75 languages to generate insights for decision making. • Empower Your PR Strategy - Elevate your communications, stay ahead of the media curve, and manage risks effectively. • Integrating AI-powered Intelligence Into Your Risk Workflow - Gain sharp, actionable intelligence to confidently assess risks and protect the resilience of your business. • Audit with Precision - Equip your audit strategies with comprehensive, reliable data ensuring that you never miss a beat. • Investing, Elevated - Cut through the noise and gain access to precise, timely information, optimizing your every move. • Sustainability Leadership with Precision - Match your brand's reputation with the evolving sustainability landscape, ensuring that your ESG activities align with real-world results. * * * Product Website Signal AI Seller [Signal AI](https://www.g2.com/sellers/signal-ai) Discussions [Signal AI Community](https://www.g2.com/products/signal-ai/discuss) Languages Supported English Solution Type All-in-One Overview by Freya Lomax Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/signal-ai/pricing) ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 5/30/2022 "A brilliant platform, particularly for historical media searches and real time monitoring" 4/5 What do you like best about Signal AI? The ability to build searches around new keywords as and when a new topic becomes relevant to my day-to-day role is fantastic. Being able to break down my monitoring into multiple folders in order to keep an eye on competitor coverage is also invaluable. Review collected by and hosted on G2.com. What do you dislike about Signal AI? Some content not being available on the platform makes some monitoring tricky. In particular, retail-focused magazines are important to my day-to-day role but these aren't picked up by the platform, so I can't truly analyse the success of a campaign. Review collected by and hosted on G2.com. Recommendations to others considering Signal AI: This platform is perfect if you're most interested in historical media analysis as well as real-time monitoring of major national and international titles using sophisticated keywords, topics, etc. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? The platform gives me a much greater view of the industry as a whole. Before using Signal, I was essentially operating with large gaps in my knowledge of the landscape in which I was operating. I can now make decisions relating to campaigns based on genuine historical information, rather than hearsay Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Steve R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve R.") SR Steve R. Assistant Professor of Instruction Enterprise (\> 1000 emp.) 8/12/2022 "Signal AI is a Powerful Platform" 5/5 What do you like best about Signal AI? Its accuracy and the ability to train the system to be even more accurate. And their team is very responsive and dedicated. Review collected by and hosted on G2.com. What do you dislike about Signal AI? Dashboard building is a bit clunky, but the dashboards themselves are still very powerful. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? We use the platform to teach students about media monitoring and also about machine learning. They're always impressed by the results. Really looking forward to new innovations from the Signal AI team, too. Particularly around decision-making and reputation management. Review collected by and hosted on G2.com. Show More Response from Margo Connolly of Signal AI [Editedit](https://www.g2.com/survey_responses/signal-ai-review-5034639/official_response/edit) Hi Steve! Thank you so much for taking the time to write a review. We're glad you're finding the AI powered platform and dedicated support team helpful! We also greatly appreciate your feedback regarding Dashboards usability. We have some exciting updates in the works - stay tuned! As always, if you need any help with how to use the platform, reach out to your customer support representative or reach out to success@signal-ai.com. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") UP Verified User in Public Relations and Communications Enterprise (\> 1000 emp.) 10/13/2022 "Very good" 4/5 What do you like best about Signal AI? I like how easy it is to scour the internet to find relevant articles and stories relating to my business and field. Review collected by and hosted on G2.com. What do you dislike about Signal AI? It was a little tricky to get in touch with our account manager and one of the team did not receive their log in details right away. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal AI is saving time and making finding stories about us a lot easier. Manually searching for related stories is simply not feasible in this day and age. Review collected by and hosted on G2.com. Show More Response from Margo Connolly of Signal AI [Editedit](https://www.g2.com/survey_responses/signal-ai-review-7203351/official_response/edit) Thank you so much for taking the time to write this review. We're glad you have continued to find the platform valuable and insightful! We also greatly appreciate your feedback regarding customer support. If you need any help with how to use the platform, you can also reach out to success@signal-ai.com or contact us via chat on the platform! Current UserValidated ReviewerIncentivizedSource: Seller invite LW lucy W. Press Officer Mid-Market (51-1000 emp.) 12/6/2022 "Signal is a very useful application. The training was thorough and explained everything well." 5/5 What do you like best about Signal AI? An aspect I really like about Signal AI is the ability to exclude certain phrases or publications. Review collected by and hosted on G2.com. What do you dislike about Signal AI? I cannot think of anything at this moment in time. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal AI helps immensely with looking at where and why our company has been mentioned in the news and media. Review collected by and hosted on G2.com. Show More Response from Margo Connolly of Signal AI [Editedit](https://www.g2.com/survey_responses/signal-ai-review-7466632/official_response/edit) Hi Lucy, Thank you so much for taking the time to write this review! We're glad you're finding the platform and AI-powered search functionality useful! As always, if you need any help with how to use the platform, our customer support team is more than happy to help. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 7/26/2022 "Great platform for media monitoring" 4.5/5 What do you like best about Signal AI? I think the detailed options that the platform provides are beneficial for me; loved the first session and now looking forward to using it. Also, Mabel, the instructor was great and very patient! Review collected by and hosted on G2.com. What do you dislike about Signal AI? At first glance it can feel overwhelming with so many categories and subcategories, but, once one uses it, it is very simple. At least that's how I feel at the moment! So far, I like it. Much better than the previous tool I was using, so no complaint! Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? I am using it to monitor media reports, mentions, analysis, and comparative and competitive benchmarking for my organisiation, and as far as it seems, I am benefitting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Stacey H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacey H.") SH Stacey H. S Mid-Market (51-1000 emp.) 8/12/2022 "Great tool, providing global, comprehensive, and immediate coverage and and insights." 5/5 What do you like best about Signal AI? I like how fast it is - it serves results immediately and much faster than other alerts so I'm always sure I have the most up-to-date information. Review collected by and hosted on G2.com. What do you dislike about Signal AI? There's nothing about the tool that I don't like. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Getting real-time coverage without constant Googleing can be challenging and providing real-time coverage reports is important. Signal AI allows me to do this easily. Review collected by and hosted on G2.com. Show More Response from Margo Connolly of Signal AI [Editedit](https://www.g2.com/survey_responses/signal-ai-review-6975286/official_response/edit) Hi Stacey! Thank you so much for taking the time to write a review. We're glad you're finding the AI powered platform and real time alerts useful! As always, if you need any help with how to use the platform, reach out to your customer support representative or reach out to success@signal-ai.com. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 4/12/2022 "Exciting platform with features being added all the time and excellent training opps" 4.5/5 What do you like best about Signal AI? There is so much functionality in the platform; it seems to have an option for various monitoring needs. It converts coverage into analytics (dashboards, graphs) in an intuitive way, which helps with reporting. The Signal team is on hand in live chat to help with queries which is incredibly helpful. The company seem to also be good at connecting users from different sectors through networking and insight events, which are great for sharing best practice, talking to peers and understanding what more you could be doing with the platform. Review collected by and hosted on G2.com. What do you dislike about Signal AI? It takes a little while to get to understand and use - particularly how to get the best from the AI in searches. But there seems to be a video or tutorial for most needs and fixes. Review collected by and hosted on G2.com. Recommendations to others considering Signal AI: Worth making time to get all team members fully trained on the platform via the Signal team to ensure use is made of functionality and the system is used holistically. Also make sure you share key industry/sector titles with Signal, as they are happy to add them to the AI for monitoring if not already on there. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? The analysis and monitoring are better than most platforms I have used previously, meaning business insights are superior. Particular for reputation and thematic monitoring, it feels like the platform can track trends, competitors and sector conversations in real-time, helping the team stay agile. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") CA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 8/12/2022 "Exceptionally Smart Service" 5/5 What do you like best about Signal AI? The customer service is speedy and always helpful. You know you are talking to a "real" person at the other end who can actually help. The content is accurate and live. Really useful for my work. Review collected by and hosted on G2.com. What do you dislike about Signal AI? It would be great if signal could create an app, where I could scroll stories, like a BBC News app - so when i am bored etc, i can login and see news in a relaxed manner. Sometimes if it is the same article from multiple sites, you can get bombarded with the same content which is overwhelming. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal aggregates the news and this keeps me up to date and keeps me in the loop. I always know what is happening and makes me more productive, 100% of the time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 5/29/2022 "Effective media tracking" 4/5 What do you like best about Signal AI? Good interface on the web app to allow easy viewing of many pieces of coverage. Signal allows infinite searches, which is helpful when assessing a variety of key terms. Signal covers a wide number of media outlets, from national newspapers to regioinal radio. Review collected by and hosted on G2.com. What do you dislike about Signal AI? Signal charges per seat, meaning putting your whole media team on it can become very expensive. The reach figures that are used are largely meaningless (expect reach figures bigger than the global population). It would be helpful if the stats went back more than 15 months. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Signal allows me to see the coverage my organisation gets in an easy to view manner. The bulletins allow for an easy way to share this information with colleagues across the organisation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 5/28/2022 "The best media monitoring platform I've ever used." 5/5 What do you like best about Signal AI? Signal AI is the fastest media monitoring platform I've ever used, often bringing in content faster than Google. Its AIQ capabilities are also incredibly helpful for media monitoring on big topics, such as the automotive industry. Review collected by and hosted on G2.com. What do you dislike about Signal AI? The report building function could continue to be built out a bit more and made more user friendly. Also, I wish the system could differentiate between press release pickup from true, earned media coverage. Review collected by and hosted on G2.com. What problems is Signal AI solving and how is that benefiting you? Bulletins, briefings and pre-trained topics help me cut through the noise and save me a signficant amount of time every day. I'm asked to monitor a wide variety of topics and report when there's noteworthy activity, and Signal AI helps me do that without feeling underwater at all times. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ## Questions about Signal AI? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Signal AI ](https://www.g2.com/products/signal-ai/discussions/new) GU Guest User What is Signal AI used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-signal-ai-used-for) [ View all Discussions ](https://www.g2.com/products/signal-ai/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 15 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/signal-ai/pricing) Signal AI Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_46e0d2ba3ffe5aba83a48e060dfdfe5f/meltwater.png "Product Avatar Image") Meltwater 4.1/5(2,668) [ Compare Now ](https://www.g2.com/compare/meltwater-vs-signal-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6a6c4764dcc500e5c69b19c93b4b15e2/cisionone.png "Product Avatar Image") CisionOne 3.9/5(1,344) [ Compare Now ](https://www.g2.com/compare/cisionone-vs-signal-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0090f8871d311f7131f8422172f4eaa2/mention.png "Product Avatar Image") Mention 4.3/5(442) [ Compare Now ](https://www.g2.com/compare/mention-vs-signal-ai) ##### ##### Signal AI Features Platform Reporting Benchmark Reporting Media Channels Broadcast Media Print Media Online Media Geographic Coverage Local Media National Media International Media Reporting Keyword Targeting Custom Feeds and Alerts Custom Reports [ View More Features ](https://www.g2.com/products/signal-ai/features) ## Top-Rated Alternatives [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![CisionOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CisionOne") CisionOne 3.9/5(1,344) ](https://www.g2.com/products/cisionone/reviews) [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ View All Alternatives ](https://www.g2.com/products/signal-ai/competitors/alternatives) ##### Categories on G2 [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Media Monitoring](https://www.g2.com/categories/media-monitoring)[Competitive Intelligence](https://www.g2.com/categories/competitive-intelligence) [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Media Monitoring](https://www.g2.com/categories/media-monitoring)[Competitive Intelligence](https://www.g2.com/categories/competitive-intelligence)[PR Analytics](https://www.g2.com/categories/pr-analytics)[Brand Intelligence](https://www.g2.com/categories/brand-intelligence)[Risk Intelligence](https://www.g2.com/categories/risk-intelligence) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is there a free or low-cost SMS marketing tool that actually works for small teams, or do you need a paid plan to get real features?](https://www.g2.com/discussions/is-there-a-free-or-low-cost-sms-marketing-tool-that-actually-works-for-small-teams-or-do-you-need-a-paid-plan-to-get-real-features)[What platform provides workflow automation for recruitment teams?](https://www.g2.com/discussions/what-platform-provides-workflow-automation-for-recruitment-teams)[What is the top-rated IT alerting software for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-it-alerting-software-for-enterprises) [Which affiliate marketing platforms are reliable enough that a growing mid-market program can scale to hundreds of partners without things breaking?](https://www.g2.com/discussions/which-affiliate-marketing-platforms-are-reliable-enough-that-a-growing-mid-market-program-can-scale-to-hundreds-of-partners-without-things-breaking)[Which sales enablement software do experts suggest](https://www.g2.com/discussions/which-sales-enablement-software-do-experts-suggest)[Pros and Cons Details](https://www.g2.com/products/signal-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)