--- title: ShoutOUT Reviews meta_title: 'ShoutOUT Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how ShoutOUT works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 17 scale: '5' date_modified: '2026-08-04' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # ShoutOUT Reviews **Vendor:** ShoutOUT Labs **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.9/5.0 **Total Reviews:** 17 ## About ShoutOUT ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It supports businesses to keep in touch with their customers by automated, personalized and targeted SMS and Emails. And go to the next level with WhatsApp Business API & Facebook Messenger integration with ShoutOUT. ShoutOUT Segment - It facilitates businesses to track customer actions in different channels and have a better understanding of consumer behaviors/patterns and the ShoutOUT rule engine helps to segment customers dynamically. Moreover, these segments can be synced with 3rd party applications like sales CRM, and target them on Facebook campaigns with custom and lookalike audiences, etc. Our Solutions -SMS & Email Marketing Platform -SMS API for Developers -OTP Platform -Messenger Integration & Chatbot Automation -WhatsApp Business API & Chatbot Automation -ShoutOUT Forms/Surveys -ShoutOUT SMS Polls For more information, visit our website: www.getshoutout.com or contact us via info@getshoutout.com ## ShoutOUT Discussions - [Can I be a reseller of ShoutOUT?](https://www.g2.com/discussions/can-i-be-a-reseller-of-shoutout) - 1 comment, 1 upvote - [Are the prices tax inclusive?](https://www.g2.com/discussions/are-the-prices-tax-inclusive) - 1 comment, 1 upvote - [Can we get customized SMS & Email packages?](https://www.g2.com/discussions/can-we-get-customized-sms-email-packages) - 2 comments, 1 upvote - [Can I send bulk SMS and Email campaigns with Starter Package?](https://www.g2.com/discussions/can-i-send-bulk-sms-and-email-campaigns-with-starter-package) - 1 comment, 1 upvote - [What is the character limitation per SMS?](https://www.g2.com/discussions/what-is-the-character-limitation-per-sms) - 1 comment, 1 upvote - [View ShoutOUT pricing details and edition comparison](https://www.g2.com/products/shoutout/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+17%3A34%3A43+-0500&secure%5Bsession_id%5D=feec299b-3c59-4f9d-a070-aefcb59bea8b&secure%5Btoken%5D=b6256f64ca9bc4a7cd18f803d02331c0eec0149e45a569dd42059a21c690f9cc&format=llm_user) ## ShoutOUT Features **** - Automated Responses - Chat/Messaging - Generative AI - Call Recording - Activity Dashboard - Sentiment Analysis - Communication Management - Real-Time Reporting - SMS Messaging - Interaction Tracking - Audio/Video Conferencing - Call Monitoring - Customizable Branding - Call Routing - Contact Management - Voice Mail - Multi-Language - Two-Way Audio & Video - Real-Time Updates - Chat Transcript - Reporting/Analytics - Live Chat - Caller ID - IVR - Real-Time Monitoring - SMS Marketing - File Sharing - Fax Management - API - AI Copilot - Chatbot - Mobile Access **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging **Functionality** - Ease Of Integration - API Call Speed - Communication Varieties - Alerts/Notifications - Computer Telephony Integration **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Support** - Documentation - Community Support - Professional Support **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations - Gift Card Management - Membership Management - Discount Management - Survey/Poll Management - Rewards Management - Promotions Management - eCommerce Management - Campaign Management - Communication Management **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **** - Customizable Templates - AI Copilot - Transaction History - SMS Marketing - Referral Tracking - Customizable Branding - Customer Surveys - Member Portal - Campaign Planning - Client Portal - Loyalty Program - Email Marketing - Customer History - Activity Dashboard - Performance Metrics - Multi-Campaign - Engagement Tracking - Customer Profiles - Social Promotion - Customer Segmentation - Customer Database - API - Point of Sale (POS) - Generative AI - Multi-Channel Marketing - Customer Activity Tracking **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top ShoutOUT Alternatives - 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