# shopVOX Reviews **Vendor:** Techvox **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 3.5/5.0 **Total Reviews:** 5 ## About shopVOX ShopVOX is a comprehensive web-based, easy to use solution for custom fabricators. ## shopVOX Reviews ### 1. Great Premise, Missing Features **Rating:** 2.5/5.0 stars **Reviewed by:** Christian D. | Managing Member, C.O.E., Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2022 **What do you like best about shopVOX?** ShopVox has a great concept, I like the flexibility to do what I need for pricing and quoting. **What do you dislike about shopVOX?** ShopVox falls into the same trap as other software, they try to do something for everyone, and in the end, it becomes a convoluted disjointed mess at times. The hardest part is I feel the dev team doesn't listen to their users at all and wants us to conform to the way they see things. **What problems is shopVOX solving and how is that benefiting you?** Quoting standardization, information management, team cohesion with job information. ### 2. ShopVox Daily User **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about shopVOX?** Easy integration with other products we use, like UPS, Excel, PDF, etc. I like that i can integrate everything in one easy step. **What do you dislike about shopVOX?** The number of emails, but that is as much a good and bad thing. **What problems is shopVOX solving and how is that benefiting you?** The easy tracking of all customer information when sending through the system. Great way to hold clients accountable. ### 3. ShopVox for a Small Shop **Rating:** 4.0/5.0 stars **Reviewed by:** Kelsey P. | Art Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **What do you like best about shopVOX?** We started using shopvox after using paper documents and sticky notes (seriously!) then we used Trello boards for creating out own office workflows and task management. Shopvox offered the perfect customizable display and workflow creation with automation for a sign shop. We were able to enter all of our materials and get accurate pricing and profitability, as well as easily manage tasks from each stage. A huge feature we love is the proofing feature for clients, which once approved automatically moved the project into the production phase for us. No more waiting on clients or missing emails or losing sheets of paper! **What do you dislike about shopVOX?** It took A LOT of setup. I would recommend investing in the ShopVox team to send someone out to help set up the software to meet your needs the best way possible. They offer an array of different guided set-up options, all for a range of fees and lengths of time. We opted for self setup, which in the the long run cost us more money to figure out and implement. We had to get all teams (design, sales, accounting) on board to use the system in its entirety to quote, price, proof, produce, ship, and invoice a project from start to finish. With none of us really knowing what to do, how to do it, and what the capabilities of the software truly were, the first 6 months had a huge learning curve. But now we love it, and we can't imagine going back to paper and sticky notes. **Recommendations to others considering shopVOX:** Definitely let their team help you with the set-up and implementation. Their customer service is wonderful, they even have a chat feature for quick help and questions, and they do a great job communicating problems as they arise or any functionality that is scheduled to be down. **What problems is shopVOX solving and how is that benefiting you?** Internal communications has become much easier. Our sales team is able to accurately quote and price a project and list the specifications for our designers to lay out, proof directly to the client and then have it automatically sent to production. Our workflows have become so simplified, and if there is a new project of custom job, creating a new one is simple and easy. Productivity has definitely gone up with the job step tacking feature, and we are able to more accurately track the time our projects take in our production and fabrication facility, leading to better pricing and more profitability on jons. ### 4. Mediocre user experience, but gets the job done **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **What do you like best about shopVOX?** We’ve tested out many online CRM websites and shopvox has worked best for our pricing templates. **What do you dislike about shopVOX?** There are random glitches within the software that are unexplainable and you can tell they are foreign. **What problems is shopVOX solving and how is that benefiting you?** We are able to proof online to clients, and input our own pricing structure which was something we couldn’t find anywhere else’s. ### 5. Print Production management **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2019 **What do you like best about shopVOX?** Easy layout for jobs with job status and due dates **What do you dislike about shopVOX?** Some difficult formatting and lots of wasted time creating individual price listings **What problems is shopVOX solving and how is that benefiting you?** Managing our print shop. ## shopVOX Discussions - [What is shopVOX used for?](https://www.g2.com/discussions/what-is-shopvox-used-for) - [View shopVOX pricing details and edition comparison](https://www.g2.com/products/shopvox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+13%3A17%3A13+-0500&secure%5Bsession_id%5D=6f706325-d565-429a-9683-a2b1292cab0b&secure%5Btoken%5D=611aae149fe8e100618ceb54783f6e0f1131a247851a6fb11a4ab2005a542c2e&format=llm_user) ## shopVOX Features **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store ## Top shopVOX Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,181 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (352 reviews) - [Clover](https://www.g2.com/products/clover/reviews) - 3.9/5.0 (104 reviews)