--- title: shopVOX Reviews meta_title: 'shopVOX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how shopVOX works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 5 scale: '5' date_modified: '2026-10-02' parent_category: name: Retail url: https://www.g2.com/categories/retail --- # shopVOX Reviews **Vendor:** Techvox **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 3.5/5.0 **Total Reviews:** 5 ## About shopVOX shopVOX is a comprehensive, cloud-based management software tailored for sign, print, and apparel shops. It integrates various aspects of business operations into a single platform, enabling users to manage quoting, job tracking, online proofing, invoicing, and payments efficiently. Designed with industry-specific needs in mind, shopVOX aims to streamline workflows, reduce errors, and enhance productivity for businesses of all sizes. One of the core features of shopVOX is its robust quoting system. Users can generate accurate and consistent estimates for a wide range of products, including signage, screen printing, embroidery, and digital printing. The software offers pre-built pricing templates, allowing businesses to set up their own pricing formulas that account for materials, labor rates, sizes, and custom options. This ensures that quotes are both precise and profitable, eliminating the guesswork often associated with pricing custom products. Job management is another critical component of shopVOX. The platform provides visual job boards with drag-and-drop functionality, enabling teams to monitor job statuses in real-time. Customizable workflows and statuses help in organizing tasks, ensuring that every team member is informed and aligned. This feature is particularly beneficial for tracking complex projects with multiple stages, as it offers clarity and accountability throughout the production process. Online proofing within shopVOX simplifies the approval process. Clients can review and approve designs directly through the platform, reducing the need for lengthy email exchanges and minimizing miscommunication. This centralized approach not only accelerates the approval timeline but also maintains a clear record of client feedback and revisions. Invoicing and payment processing are seamlessly integrated into shopVOX. The software supports connections with accounting systems like QuickBooks Online, Xero, and Sage, facilitating the import of customer data, tax rates, and chart of accounts. Additionally, shopVOX Pay, powered by Fullsteam, allows businesses to accept credit card and ACH payments directly within the platform. This integration ensures that payments are linked to corresponding jobs and invoices, streamlining financial management and reducing manual data entry. For businesses seeking to expand their reach, shopVOX offers an e-commerce suite. This feature enables companies to set up online stores without the need for an additional database, allowing customers to place orders for custom products like shirts, banners, or mugs directly through the shop's website. The e-commerce integration ensures that online orders are seamlessly incorporated into the existing workflow, maintaining consistency across all sales channels. shopVOX is designed to be user-friendly and quick to set up. Businesses can start pricing products and managing jobs on the first day of implementation. The platform offers flexible user types to accommodate different team roles, ensuring that each member has access to the tools they need without unnecessary complexity. In summary, shopVOX serves as an all-in-one solution for sign, print, and apparel shops, consolidating essential business functions into a single, cohesive platform. By addressing the unique challenges of these industries, shopVOX empowers businesses to operate more efficiently, deliver high-quality work, and foster growth with confidence. ## shopVOX Reviews ### 1. Great Premise, Missing Features **Rating:** 2.5/5.0 stars **Reviewed by:** Christian D. | Managing Member, C.O.E., Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 26, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about shopVOX?** ShopVox has a great concept, I like the flexibility to do what I need for pricing and quoting. **What do you dislike about shopVOX?** ShopVox falls into the same trap as other software, they try to do something for everyone, and in the end, it becomes a convoluted disjointed mess at times. The hardest part is I feel the dev team doesn't listen to their users at all and wants us to conform to the way they see things. **What problems is shopVOX solving and how is that benefiting you?** Quoting standardization, information management, team cohesion with job information. ### 2. ShopVox Daily User **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 14, 2021 **What do you like best about shopVOX?** Easy integration with other products we use, like UPS, Excel, PDF, etc. I like that I can integrate everything in one easy step. **What do you dislike about shopVOX?** The number of emails, but that is as much a good and bad thing. **What problems is shopVOX solving and how is that benefiting you?** The easy tracking of all customer information when sending through the system. Great way to hold clients accountable. ### 3. ShopVox for a Small Shop **Rating:** 4.0/5.0 stars **Reviewed by:** Kelsey P. | Art Director, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 13, 2019 **What do you like best about shopVOX?** We started using shopvox after using paper documents and sticky notes (seriously!) then we used Trello boards for creating out own office workflows and task management. Shopvox offered the perfect customizable display and workflow creation with automation for a sign shop. We were able to enter all of our materials and get accurate pricing and profitability, as well as easily manage tasks from each stage. A huge feature we love is the proofing feature for clients, which once approved automatically moved the project into the production phase for us. No more waiting on clients or missing emails or losing sheets of paper! **What do you dislike about shopVOX?** It took A LOT of setup. I would recommend investing in the ShopVox team to send someone out to help set up the software to meet your needs the best way possible. They offer an array of different guided set-up options, all for a range of fees and lengths of time. We opted for self setup, which in the the long run cost us more money to figure out and implement. We had to get all teams (design, sales, accounting) on board to use the system in its entirety to quote, price, proof, produce, ship, and invoice a project from start to finish. With none of us really knowing what to do, how to do it, and what the capabilities of the software truly were, the first 6 months had a huge learning curve. But now we love it, and we can't imagine going back to paper and sticky notes. **Recommendations to others considering shopVOX:** Definitely let their team help you with the set-up and implementation. Their customer service is wonderful, they even have a chat feature for quick help and questions, and they do a great job communicating problems as they arise or any functionality that is scheduled to be down. **What problems is shopVOX solving and how is that benefiting you?** Internal communications has become much easier. Our sales team is able to accurately quote and price a project and list the specifications for our designers to lay out, proof directly to the client and then have it automatically sent to production. Our workflows have become so simplified, and if there is a new project of custom job, creating a new one is simple and easy. Productivity has definitely gone up with the job step tacking feature, and we are able to more accurately track the time our projects take in our production and fabrication facility, leading to better pricing and more profitability on jobs. ### 4. Mediocre user experience, but gets the job done **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 24, 2019 **What do you like best about shopVOX?** We’ve tested out many online CRM websites and shopvox has worked best for our pricing templates. **What do you dislike about shopVOX?** There are random glitches within the software that are unexplainable and you can tell they are foreign. **What problems is shopVOX solving and how is that benefiting you?** We are able to proof online to clients, and input our own pricing structure which was something we couldn’t find anywhere else’s. ### 5. Print Production management **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 04, 2019 **What do you like best about shopVOX?** Easy layout for jobs with job status and due dates **What do you dislike about shopVOX?** Some difficult formatting and lots of wasted time creating individual price listings **What problems is shopVOX solving and how is that benefiting you?** Managing our print shop. ## shopVOX Discussions - [What is shopVOX used for?](https://www.g2.com/discussions/what-is-shopvox-used-for) - [View shopVOX pricing details and edition comparison](https://www.g2.com/products/shopvox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-03+11%3A45%3A07+-0500&secure%5Bsession_id%5D=b16c0a52-86e7-4aed-ac42-93164998b462&secure%5Btoken%5D=d5aebadb4f02494b41122de9a38f308bda394ee49967723180faf6af05910ef5&format=llm_user) ## shopVOX Features **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment - Generative AI - Electronic Payments **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund - Third-Party Integrations - Mail Order - Third-Party Integrations **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting - Customizable Reports - Customizable Reports - Real-Time Analytics **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts - Workflow Management - Gift Card Management - Order Management - Cash Flow Management - Promotions Management - Inventory Management - Commission Management - Returns Management - Discount Management - Price/Margin Management - Lottery Management - Receipt Management - Employee Management - Fuel Management - Website Management - Financial Management - Franchise Operations Management - Lead Management - Sales Activity Management - Task Management - Calendar Management - Brand Management - Supply Chain Management - Training Management - Timesheet Management - Marketing Management - Audit Management - Document Management - Support Ticket Management - Royalty Management - Compliance Management - eCommerce Management - Retail Inventory Management - Sales Order Management - Merchandise Management - Shipping Management - Warehouse Management - Stock Management **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling - Access Controls/Permissions - Job Scheduling **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store - Online Store **Additional Functionality** - Reporting & Statistics - Data Import/Export - AI Copilot - Multi-Location - Loyalty Program - Billing & Invoicing - CRM - Electronic Signature - Performance Metrics - Mobile Access - Point of Sale (POS) - Barcode Recognition - Payment Processing - Order Processing - For Field Service - Email Marketing - Collaboration Tools - Automatic Re-ordering - Onboarding - Activity Dashboard - Search/Filter - Forecasting - API - Customer Database - Alerts/Notifications - Data Security - Franchise Intranet - Construction Tracker - Credit Card Processing - Customizable Templates - Data Synchronization - Inventory Optimization - Sales Trend Analysis - Inventory Replenishment - Real-Time Monitoring - Real-Time Updates - Reporting/Analytics - For Retail - Offline Access - Multi-Currency ## Top shopVOX Alternatives - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,185 reviews) - [Clover](https://www.g2.com/products/clover/reviews) - 3.8/5.0 (106 reviews)