[
ShopVie... Reviews
](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews)

[
ShopVie... Reviews
](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews)

# ShopView- Heavy Duty Repair Shop Management Features

##### 
## Reporting (6)

Expense reporting

Allows users to see vendor spend, vehicle operating costs and other expenses

Fuel reports

Allows users to compare fuel economoy or cost per mile across vehicles

Vehicle reporting

Provides a list of all vehicles with details such as mileage or maintenance status

Service costs

Allows users to review weekly, monthly or annual service costs

Customizable Reports

Alter the layout and content of reports

Historical Reporting

Information, data and reports that are being tracked over time

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##### 
## Task Alerts (5)

Preventive Maintenance

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Mileage reminders

Allows users to set up automatic task notifications when the vehicles have travelled a certain amount of miles

Notifications

Allows users to set up email and text notifications to alert whenever maintenance is needed

Mobile Alerts

Notifications via mobile devices

Equipment Maintenance

Manage procedures that ensure organizational equipment remains in working condition

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##### 
## Planning (5)

Calendar

Provides user with a calendar of upcomign maintenance activities such as inspections

Maintenance priority

Allows users to set maintenance priorities by vehicle or group of vehicles

Scheduling

Creates and manages maintenance schedules based on equipment availability

Task Scheduling

Track and manage the scheduling of tasks

Maintenance Scheduling

Schedule predetermined or ad hoc maintenance services and labor requests

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##### 
## Work Orders (4)

Approval and Rejection

Allows users to manually approve or reject a request for maintenance on a vehicle.

Automatic service records

All reports on vehicle maintenance are automatically kept on record.

Shop communication

Allows users to evaluate various vehicle maintenance shops that are in the area.

Inspection

Provide standard templates to conduct inspections and document findings

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##### 
## Shop Management (5)

Estimates and Invoicing

Generates estimates and invoices for customers, and allows for digital approval and payments.

Parts Purchasing

Supports ordering of parts, either natively or through integrations with vendor marketplaces.

Inventory Management

Tracks inventory across all locations, and set alerts for restocking.

Service Orders

Manages workflows for receiving service requests, monitoring their ongoing status, and completing them.

Labor Tracking

Tracks technician hours worked to improve accuracy in estimates and invoices.

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##### 
## Technician Tools (3)

Preventative Maintenance and Inspections

Creates tasks for preventative maintenance and inspections as mandated by law.

Task Alerts

Notifies technicians when they have been assigned to a new service order, or when a pending task needs their attention.

Labor Times and Wire Diagrams

Allows technicians to access wiring guides and industry-standard references for repair times.

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##### 
## Customer Management (2)

Repair Updates

Sends reminders and confirmations about repairs and scheduled maintenance tasks, and allows for pictures and documents to be included.

Customer Portal

Provides a self-service portal for customers to submit service requests via their preferred communication channel.

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##### 
## Additional Functionality (23)

Parts Management

Track parts inventory levels and manage re-stocking

Repair Tracking

Allows service businesses to track ongoing repairs

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Warranty Tracking

Track the duration and expiration of warranty as well as any obligations under that warranty

Tire Management

Allows fleets and service businesses to track the condition of tires on their vehicles

Work Order Management

Creating, assign, and track jobs and/or tasks for work orders

Vehicle Information

Allows fleets and service businesses to track information about their vehicles.

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Real-Time Monitoring

Active monitoring of systems, applications, or networks

Inspection Management

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Fuel Tracking

Monitor and track fuel consumption and costs

Service History

Track work performed and resources used for past customers, sites, or assets

Accounting Integration

Integrate with a third-party accounting system

API

Application programming interface that allows for integration with other systems/databases

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Inventory Management

Track and manage inventory levels to maintain proper supply

Multi-Location

Manage and support multiple locations

Cost Tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Activity Tracking

Track and document all activities across devices, networks, and other systems

Document Management

Store, manage, and track all electronic documents in a centralized location

Job Management

Manage and track all job information and associated tasks

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## Top-Rated Alternatives

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Motive

4.4/5(3,254)

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ShopView- Heavy Duty Repair Shop Management Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f2910e9f782f218700029b1f538d9e3/fullbay.jpg "Product Avatar Image")

Fullbay

4.8/5(75)

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##### Categories on G2

[
Fleet Maintenance
](https://www.g2.com/categories/fleet-maintenance)[
Heavy-Duty Repair
](https://www.g2.com/categories/heavy-duty-repair)

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