# Fullbay vs ShopView- Heavy Duty Repair Shop Management Comparison - What are their main differences? 

At a Glance

Star Rating

**Fullbay** [

4.8/5(75)

](https://www.g2.com/products/fullbay/reviews#reviews)

**ShopView- Heavy Duty Repair Shop Management** [

4.9/5(41)

](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews#reviews)

Market Segments

**Fullbay**
Small-Business (85.9% of reviews)

**ShopView- Heavy Duty Repair Shop Management**
Mid-Market (51.2% of reviews)

Pros & Cons

**Fullbay**
[
Features (2)
](https://www.g2.com/products/fullbay/reviews?filters%5Bsentiment_snippet%5D=1589978&qs=pros-and-cons#reviews)[
Invoicing (2)
](https://www.g2.com/products/fullbay/reviews?filters%5Bsentiment_snippet%5D=2050204&qs=pros-and-cons#reviews)[
Limited Functionality (2)
](https://www.g2.com/products/fullbay/reviews?filters%5Bsentiment_snippet%5D=1589997&qs=pros-and-cons#reviews)[
Missing Features (2)
](https://www.g2.com/products/fullbay/reviews?filters%5Bsentiment_snippet%5D=1590470&qs=pros-and-cons#reviews)

**ShopView- Heavy Duty Repair Shop Management**
Not enough data

Entry-Level Pricing

**Fullbay**
 **Custom Quote**

**ShopView- Heavy Duty Repair Shop Management**
 **Contact Us** Per Month

Summary

AI Generated Summary

AI-generated. Powered by real user reviews.

- **G2 reviewers report** that Fullbay excels in user-friendliness, with many users highlighting its intuitive navigation and comprehensive customer support. One user mentioned, "It is easy to navigate, customer service is quick and extremely helpful," which suggests a strong emphasis on user experience.
- **Users say** that ShopView- Heavy Duty Repair Shop Management significantly improves workflow efficiency and technician accountability. Reviewers appreciate how the software streamlines processes from creating work orders to invoicing, making daily operations smoother and more efficient.
- **According to verified reviews** , Fullbay's implementation process is praised for being straightforward, with users noting that the software is a fully integrated solution that meets various business needs. This is a key advantage for small businesses looking for a comprehensive tool.
- **Reviewers mention** that ShopView's built-in AI features enhance the quality of work orders and help service writers effectively communicate the necessity of tasks. This capability allows businesses to create larger work orders and improve sales, which is a significant benefit for mid-market companies.
- **G2 reviewers highlight** that while Fullbay has a strong focus on customer service, ShopView offers superior ease of setup and administration, with users noting a perfect score in these areas. This could be a deciding factor for businesses that prioritize quick onboarding and minimal administrative overhead.
- **Users report** that Fullbay has a slight edge in customer portal features, with one reviewer stating, "The best thing I like about Fullbay is that it is very user friendly." However, ShopView's reporting capabilities are noted to be more robust, providing valuable insights that help businesses make informed decisions.

Pricing

Entry-Level Pricing

**Fullbay**

Fullbay

Fullbay

Custom Quote

Contact Fullbay today for a custom quote for your shop.

[Learn more about Fullbay](/products/fullbay/reviews)

**ShopView- Heavy Duty Repair Shop Management**

ShopView- Heavy Duty Repair Shop Management

ShopView Complete

Contact Us

Per Month

- Work order management
- Technician time tracking
- Parts inventory management

[Learn more about ShopView- Heavy Duty Repair Shop Management](/products/shopview-heavy-duty-repair-shop-management/reviews)

Free Trial

**Fullbay**

Fullbay
No trial information available

**ShopView- Heavy Duty Repair Shop Management**

ShopView- Heavy Duty Repair Shop Management

Free Trial is available

Ratings

Meets Requirements

9.4

48

9.8

37

Ease of Use

9.3

49

9.9

37

Ease of Setup

8.6

38

10.0

36

Ease of Admin

9.3

27

10.0

9

Quality of Support

9.4

48

10.0

36

Has the product been a good partner in doing business?

9.7

28

10.0

9

Product Direction (% positive)

9.7

44

10.0

34

Features by Category

Auto Repair[Hide 63 FeaturesShow 63 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Parts Management

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Repair Tracking

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Vehicle Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Work Order Management

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Inspection Management

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Job Costing

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

API

Not enough data

Not enough data

Employee Time Clock

Not enough data

Not enough data

VIN Decoder

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Labor Rates

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

QuickBooks Integration

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Marketing Management

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Job Tracking

Not enough data

Not enough data

Labor Cost Reporting

Not enough data

Not enough data

VIN Lookup

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Vehicle Information

Not enough data

Not enough data

Employee Scheduling

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Estimating

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Fleet Maintenance[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

8.6

21

9.0

18

Reporting

Expense reporting

8.1

15

9.8(won by 1.7)

10

Fuel reports

Feature Not Available

8.1(won by default)

8

Vehicle reporting

9.0

15

10.0(won by 1.0)

10

Service costs

9.0

14

9.8(won by 0.8)

11

Customizable Reports

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Task Alerts

Preventive Maintenance

8.3(won by 0.8)

13

7.5

8

Mileage reminders

7.5

12

8.8(won by 1.3)

8

Notifications

8.2(won by 0.4)

12

7.8

9

Mobile Alerts

Not enough data

Not enough data

Equipment Maintenance

Not enough data

Not enough data

Planning

Calendar

8.2

11

8.8(won by 0.6)

13

Maintenance priority

8.5

12

8.9(won by 0.4)

9

Scheduling

8.1

12

9.6(won by 1.5)

14

Task Scheduling

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Work Orders

Approval and Rejection

9.5(won by 0.3)

13

9.2

18

Automatic service records

9.4

14

10.0(won by 0.6)

11

Shop communication

8.8

10

8.9(won by 0.1)

9

Inspection

9.2(won by 0.3)

12

8.9

9

Additional Functionality

Parts Management

Not enough data

Not enough data

Repair Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Warranty Tracking

Not enough data

Not enough data

Tire Management

Not enough data

Not enough data

Work Order Management

Not enough data

Not enough data

Vehicle Information

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Inspection Management

Not enough data

Not enough data

Fuel Tracking

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Cost Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Heavy-Duty Repair[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

9.0

19

9.1

28

Shop Management

Estimates and Invoicing

9.7

15

9.8(won by 0.1)

27

Parts Purchasing

8.5

9

9.3(won by 0.8)

22

Inventory Management

9.4

11

10.0(won by 0.6)

21

Service Orders

9.4

15

10.0(won by 0.6)

22

Labor Tracking

9.9

12

10.0(won by 0.1)

18

Technician Tools

Preventative Maintenance and Inspections

8.8(won by 0.6)

8

8.2

14

Task Alerts

8.8

8

9.7(won by 0.9)

15

Labor Times and Wire Diagrams

7.3

8

7.6(won by 0.3)

14

Customer Management

Repair Updates

9.0(won by 0.2)

8

8.8

15

Customer Portal

9.5(won by 1.4)

11

8.1

14

Auto Shop Management[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Operations Management - Auto Shop Management

Appointment Scheduling

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Digital Vehicle Inspection (DVI)

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Customer Relationship Management - Auto Shop Management

Automated Reminders

Not enough data

Not enough data

Marketing

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Financial Management - Auto Shop Management

Reports and Analytics

Not enough data

Not enough data

Billing and Invoicing

Not enough data

Not enough data

Estimating

Not enough data

Not enough data

Reviews

Reviewers' Company Size

[![Fullbay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6f2910e9f782f218700029b1f538d9e3/fullbay.jpg "Fullbay")](https://www.g2.com/products/fullbay/reviews)

Fullbay

Small-Business(50 or fewer emp.)

85.9%

Mid-Market(51-1000 emp.)

14.1%

Enterprise(\> 1000 emp.)

0%

[![ShopView- Heavy Duty Repair Shop Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_44d921ddf3ef530cfa7a640c39da3135/shopview-heavy-duty-repair-shop-management.jpg "ShopView- Heavy Duty Repair Shop Management")](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews)

ShopView- Heavy Duty Repair Shop Management

Small-Business(50 or fewer emp.)

48.8%

Mid-Market(51-1000 emp.)

51.2%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

85.9%

48.8%

Mid-Market

(51-1000 emp.)

14.1%

51.2%

Enterprise

(\> 1000 emp.)

0%

0%

Reviewers' Industry

[![Fullbay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6f2910e9f782f218700029b1f538d9e3/fullbay.jpg "Fullbay")](https://www.g2.com/products/fullbay/reviews)
Fullbay

Transportation/Trucking/Railroad

47.8%

Automotive

31.9%

Accounting

5.8%

Mechanical or Industrial Engineering

4.3%

Construction

4.3%

Other

5.8%

[![ShopView- Heavy Duty Repair Shop Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_44d921ddf3ef530cfa7a640c39da3135/shopview-heavy-duty-repair-shop-management.jpg "ShopView- Heavy Duty Repair Shop Management")](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews)
ShopView- Heavy Duty Repair Shop Management

Automotive

73.0%

Transportation/Trucking/Railroad

18.9%

Retail

2.7%

Oil & Energy

2.7%

Construction

2.7%

Other

0.0%

Alternatives

**Fullbay Alternatives**

 ![Shopmonkey](https://images.g2crowd.com/uploads/product/hd_favicon/6b6a173e7dd0cd21446c70176e2a46a0/shopmonkey.svg "Shopmonkey")

[
Shopmonkey
](/products/shopmonkey/reviews)

 ![Tekmetric](https://images.g2crowd.com/uploads/product/hd_favicon/5ee9285bb4808dac54367783d145a0a6/tekmetric.svg "Tekmetric")

[
Tekmetric
](/products/tekmetric/reviews)

 ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap")

[
AutoLeap
](/products/autoleap/reviews)

 ![Alldata](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Alldata")

[
Alldata
](/products/alldata/reviews)

**ShopView- Heavy Duty Repair Shop Management Alternatives**

 ![Shopmonkey](https://images.g2crowd.com/uploads/product/hd_favicon/6b6a173e7dd0cd21446c70176e2a46a0/shopmonkey.svg "Shopmonkey")

[
Shopmonkey
](/products/shopmonkey/reviews)

 ![Samsara](https://images.g2crowd.com/uploads/product/hd_favicon/80bdf4ab6c442fe482b3640aecb62ea7/samsara.svg "Samsara")

[
Samsara
](/products/samsara/reviews)

 ![Motive](https://images.g2crowd.com/uploads/product/hd_favicon/9e10f9a75b770430760cdb5f99145a2b/motive-technologies.svg "Motive")

[
Motive
](/products/motive-technologies/reviews)

 ![Geotab](https://images.g2crowd.com/uploads/product/hd_favicon/00b53d4548680646d27c4ae2b5ea207a/geotab.svg "Geotab")

[
Geotab
](/products/geotab/reviews)

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