Shopmonkey Features

Generates estimates and invoices for customers, and allows for digital approval and payments.

Supports ordering of parts, either natively or through integrations with vendor marketplaces.

Tracks inventory across all locations, and set alerts for restocking.

Manages workflows for receiving service requests, monitoring their ongoing status, and completing them.

Tracks technician hours worked to improve accuracy in estimates and invoices.

Creates tasks for preventative maintenance and inspections as mandated by law.

Notifies technicians when they have been assigned to a new service order, or when a pending task needs their attention.

Allows technicians to access wiring guides and industry-standard references for repair times.

Sends reminders and confirmations about repairs and scheduled maintenance tasks, and allows for pictures and documents to be included.

Manages an appointment calendar, allocates service times and assigns jobs to technicians.

Tracks inventory levels and automates reordering processes.

Manages work orders, tracks progress on repairs, and ensures timely completion.

Manages vehicle inspection data, including storing photos, videos, and notes for maintenance, diagnosis, and repairs.

Manages work schedules, tracks employee productivity, and handles payroll.

Automates reminders and follow ups for appointments.

Provides marketing functionalities like creating and managing campaigns, automated communication, targeted messaging, etc.

Manages customer information, service history, and communication.

Provides detailed reports on business metrics.

Automates creation of invoices and receipts.

Creates detailed cost estimates for services and repairs.