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Compare Mitchell 1 Automotive Repair and Shopmonkey 
At a Glance
Market Segments
Small-Business (84.2% of reviews)
Small-Business (97.5% of reviews)
Entry-Level Pricing
No pricing available
$179.00 3 User Licenses Per Month
Mitchell 1 Automotive Repair
Star Rating
(20)3.7 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Mitchell 1 Automotive RepairShopmonkey
Star Rating
(405)4.6 out of 5
Market Segments
Small-Business (97.5% of reviews)
Pros & Cons
Entry-Level Pricing
$179.00 3 User Licenses Per Month
Browse all 4 pricing plansMitchell 1 Automotive Repair vs Shopmonkey
When assessing the two solutions, reviewers found Shopmonkey easier to use. However, Mitchell 1 Automotive Repair is easier to set up and administer. Reviewers also preferred doing business with Mitchell 1 Automotive Repair overall.
- Reviewers felt that Shopmonkey meets the needs of their business better than Mitchell 1 Automotive Repair.
- When comparing quality of ongoing product support, reviewers felt that Shopmonkey is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Shopmonkey over Mitchell 1 Automotive Repair.
Pricing
Entry-Level Pricing
Mitchell 1 Automotive Repair
No pricing availableShopmonkey
Basic
$179.00
3 User Licenses Per Month
Includes the basic and more:
- Unlimited Quotes & Invoices
- Unlimited SMS & Email
- Reports
Free Trial
Mitchell 1 Automotive Repair
No trial information availableShopmonkey
No trial information availableRatings
Meets Requirements
8.2
14
8.6
353
Ease of Use
8.2
15
8.9
358
Ease of Setup
9.2
6
8.9
269
Ease of Admin
10.0
5
9.1
248
Quality of Support
7.6
12
8.9
344
Has the product been a good partner in doing business?
9.3
5
9.1
246
Product Direction (% positive)
8.3
14
9.2
351
Features by Category
Shop Management
Not enough data
9.2
107
Not enough data
7.5
103
Not enough data
8.0
101
Not enough data
9.0
105
Not enough data
8.9
102
Technician Tools
Not enough data
8.5
105
Not enough data
8.4
102
Not enough data
7.1
102
Customer Management
Not enough data
8.6
100
Not enough data
Feature Not Available
Operations Management - Auto Shop Management
Not enough data
8.4
21
Not enough data
6.3
21
Not enough data
8.3
21
Not enough data
8.0
22
Not enough data
6.3
21
Customer Relationship Management - Auto Shop Management
Not enough data
8.2
20
Not enough data
7.3
20
Not enough data
7.7
20
Financial Management - Auto Shop Management
Not enough data
7.2
21
Not enough data
7.9
21
Not enough data
8.9
21
Categories
Categories
Shared Categories
Mitchell 1 Automotive Repair and Shopmonkey are categorized as Auto Repair
Unique Categories
Mitchell 1 Automotive Repair has no unique categories
Shopmonkey is categorized as Heavy-Duty Repair and Auto Shop Management
Reviews
Reviewers' Company Size
Mitchell 1 Automotive Repair
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopmonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
100.0%
‐
‐
‐
‐
Other
0.0%
Automotive
84.9%
Transportation/Trucking/Railroad
3.5%
Mechanical or Industrial Engineering
2.5%
Accounting
1.5%
Retail
1.2%
Other
6.4%
Discussions
What is better Alldata or Mitchell?
1 Comment
MP
Alldata is better because it gives you full labour times where as mitchell brakes it all down so you have to know every component that has to be removed to...Read more
Mitchell 1 Automotive Repair has no more discussions with answers
Fleet billing
1 Comment
JA
Hi Chris,
This is Jenn from the Success Team. I've reached out to your account manager who will contact you regarding your question. Read more
How soon can we create custom lead request forms/work request forms? Also, when looking at the Line Item Report, can we see parts by their names instead of their descriptions?
1 Comment
JA
Hi Ivey!
I'm Jenn with the Customer Success Team for Shopmonkey. Thanks for reaching out to us here on G2. We have an excellent support team standing by...Read more
Shopmonkey has no more discussions with answers
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