Shopify Inbox Features

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. This feature was mentioned in 14 Shopify Inbox reviews.

Delivers notifications to both sides of the conversation. This feature was mentioned in 14 Shopify Inbox reviews.

Sends automated emails to further engage clients and potential clients. 14 reviewers of Shopify Inbox have provided feedback on this feature.

As reported in 14 Shopify Inbox reviews. Allows for live chat to be enabled within the app for customer help.

Based on 14 Shopify Inbox reviews. Allows agents to join a customer's browser session and navigate through the website with them.

Allows users to customize chat colors, text, logos, and branding. 14 reviewers of Shopify Inbox have provided feedback on this feature.

As reported in 14 Shopify Inbox reviews. Archives conversations in a separate location for later reference.

Based on 14 Shopify Inbox reviews. Enables employees to denote potential customers.

Establishes a knowledge base for employee reference during conversations. This feature was mentioned in 14 Shopify Inbox reviews.

Provides a central location for help requests, helping employees respond sooner. This feature was mentioned in 14 Shopify Inbox reviews.

Based on 14 Shopify Inbox reviews. Allows for the creation of profiles for contacts and customers.

As reported in 13 Shopify Inbox reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. 13 reviewers of Shopify Inbox have provided feedback on this feature.

As reported in 13 Shopify Inbox reviews. Simulates human-like speech from text inputs.