Link copied to clipboard # Gorgias vs Shopify Inbox Comparison - What are their main differences? Share [ Export ](/compare/gorgias/shopify-inbox/export.csv) GorgiasShopify Inbox[+ Add Product](#) Pricing **Gorgias** Free Trial **$10.00** Flat Rate Per Month · Starter **$60.00** Flat Rate Per Month · Basic **$360.00** Flat Rate Per Month · Pro **$900.00** Flat Rate Per Month · Advanced **Custom Quote Available** · Enterprise Show more **Shopify Inbox** No pricing available **Pricing Insights** from reviews Perceived Cost **Gorgias** $$$$$ **Shopify Inbox** Not enough reviews yet Average Discount **Gorgias** 9% **Shopify Inbox** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Gorgias** 6 months Based on 100 responses **Shopify Inbox** 6 months Based on 100 responses Return on Investment **Gorgias** 6 months Based on 100 responses **Shopify Inbox** 6 months Based on 100 responses ![Gorgias](https://images.g2crowd.com/uploads/product/hd_favicon/f2ea93430628f5d7db1467087af9ec37/gorgias.svg "Gorgias") ![Shopify Inbox](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_84fd5bd582809f20ff5682d2746ffa82/shopify-inbox.png "Shopify Inbox") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Gorgias** Ease of Use (28) Integrations (24) Learning Curve (8) Expensive (7) **Shopify Inbox** Easy Setup (1) User Interface (1) Learning Curve (1) Integrations **Gorgias** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dad63cb7954c989da3523a03418e408b/ada-support-inc-ada.png "Product Avatar Image") Ada ](https://www.g2.com/products/ada-support-inc-ada/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image") Adobe Commerce (formerly... ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8fec2885c1049899b41ff8e1a0b4a1bd/aftership.png "Product Avatar Image") AfterShip ](https://www.g2.com/products/aftership/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ View all ](https://www.g2.com/products/gorgias/integrations) **Shopify Inbox** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ View all ](https://www.g2.com/products/shopify-inbox/integrations) Screenshots **Gorgias** ![Gorgias screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1439486/Frame-5.png) **Shopify Inbox** No screenshot available **Ratings** from reviews Meets Requirements **Gorgias** **8.9** /10 Based on 437 responses **Shopify Inbox** **8.7** /10 Based on 17 responses Ease of Use **Gorgias** **9.1** /10 Based on 443 responses **Shopify Inbox** **9.2** /10 Based on 17 responses Ease of Setup **Gorgias** **8.8** /10 Based on 253 responses **Shopify Inbox** **9.8** /10 Based on 8 responses Ease of Admin **Gorgias** **9.2** /10 Based on 220 responses **Shopify Inbox** **9.3** /10 Based on 5 responses Quality of Support **Gorgias** **9.1** /10 Based on 421 responses **Shopify Inbox** **9.3** /10 Based on 16 responses Has the product been a good partner in doing business? **Gorgias** **9.3** /10 Based on 215 responses **Shopify Inbox** **9.3** /10 Based on 5 responses Product Direction (% positive) **Gorgias** **8.9** /10 Based on 394 responses **Shopify Inbox** **9.3** /10 Based on 16 responses **Features** ratings from reviews Live Chat **8.6** /10 Based on 249 responses **7.6** /10 Based on 17 responses Help Desk **8.4** /10 Based on 253 responses Not enough data Customer Service Automation **8.4** /10 Based on 8 responses Not enough data Uncover more feature rated insights from real users to improve your shopping experience. See it for free Customer Self-Service **8.3** /10 Based on 197 responses Not enough data Social Customer Service **8.6** /10 Based on 187 responses Not enough data Conversational Commerce Platforms **8.2** /10 Based on 41 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 80.9% Mid-Market(51-1000 emp.) 18.2% Enterprise(\> 1000 emp.) 0.9% Small-Business(50 or fewer emp.) 80.9% Mid-Market(51-1000 emp.) 18.2% Enterprise(\> 1000 emp.) 0.9% Small-Business(50 or fewer emp.) 88.2% Mid-Market(51-1000 emp.) 11.8% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 88.2% Mid-Market(51-1000 emp.) 11.8% Enterprise(\> 1000 emp.) 0% **Reviewers' Industry** [![Gorgias](https://images.g2crowd.com/uploads/product/hd_favicon/f2ea93430628f5d7db1467087af9ec37/gorgias.svg "Gorgias")](https://www.g2.com/products/gorgias/reviews) Gorgias Retail 21.2% Apparel & Fashion 14.8% Consumer Goods 11.8% Food & Beverages 10.0% Consumer Services 6.6% Other 35.7% [![Shopify Inbox](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_84fd5bd582809f20ff5682d2746ffa82/shopify-inbox.png "Shopify Inbox")](https://www.g2.com/products/shopify-inbox/reviews) Shopify Inbox Accounting 17.6% Retail 11.8% Luxury Goods & Jewelry 11.8% Consulting 5.9% Sporting Goods 5.9% Other 47.1% Alternatives **Gorgias Alternatives** ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") [ Zendesk for Customer Service ](/products/zendesk-for-customer-service/reviews) ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") [ Fin ](/products/fin/reviews) ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") [ Tidio ](/products/tidio/reviews) ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") [ Freshdesk ](/products/freshdesk/reviews) **Shopify Inbox Alternatives** ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") [ Zendesk for Customer Service ](/products/zendesk-for-customer-service/reviews) ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") [ Tidio ](/products/tidio/reviews) ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") [ Podium ](/products/podium/reviews) ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") [ Freshdesk ](/products/freshdesk/reviews)