ShippyPro Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find ShippyPro's ease of use outstanding, appreciating its user-friendly interface and fast carrier integration. (27 mentions)

Users commend ShippyPro's easy carrier integration, enhancing logistics efficiency and offering seamless connections across platforms. (15 mentions)

Users value the excellent customer support offered by ShippyPro, noting its efficiency and ease of use. (14 mentions)

Users appreciate the user-friendly interface of ShippyPro, finding it intuitive and helpful for delivery tracking. (12 mentions)

Users appreciate the seamless integrations in ShippyPro, enabling easy connection of carriers and efficient shipment management. (11 mentions)

Users experience slow performance with ShippyPro, especially when loading sections and managing a large number of orders. (7 mentions)

Users often face lack of clarity in ShippyPro's setup, making the initial experience feel complicated. (6 mentions)

Users find the setup complexity of ShippyPro challenging initially, especially with advanced features and integrations. (4 mentions)

Users find the pricing of ShippyPro to be expensive, particularly detrimental for smaller businesses seeking affordability. (4 mentions)

Users face integration issues that require extra troubleshooting, complicating the use of ShippyPro's features. (4 mentions)

5 Pros or Advantages of ShippyPro

1. Ease of Use

Users find ShippyPro's ease of use outstanding, appreciating its user-friendly interface and fast carrier integration.

See 27 mentions

See Related User Reviews

Dario A.

Enterprise (> 1000 emp.)

4.5/5

"Efficient Integration and Wide Coverage of Couriers"

What do you like about ShippyPro?

I like the Back-office portal and the multitude of couriers integrated into ShippyPro. I appreciate how it standardizes the integration with different

Jacopo R.

Small-Business (50 or fewer emp.)

5.0/5

"Simple and Integrated, A Must for Shipping Management"

What do you like about ShippyPro?

I use ShippyPro to manage the printing of courier waybills and it is really easy to use. I appreciate the fact that it includes all couriers, so if I

2. Carrier Integration

Users commend ShippyPro's easy carrier integration, enhancing logistics efficiency and offering seamless connections across platforms.

See 15 mentions

See Related User Reviews

Jacopo R.

Small-Business (50 or fewer emp.)

5.0/5

"Simple and Integrated, A Must for Shipping Management"

What do you like about ShippyPro?

I use ShippyPro to manage the printing of courier waybills and it is really easy to use. I appreciate the fact that it includes all couriers, so if I

Paolo A.

Small-Business (50 or fewer emp.)

5.0/5

"A must-have for shipping"

What do you like about ShippyPro?

literally almost zero maintenance. Carrier changes are managed by ShippyPro. Customer Support is very fast and helpful

3. Customer Support

Users value the excellent customer support offered by ShippyPro, noting its efficiency and ease of use.

See 14 mentions

See Related User Reviews

Paolo A.

Small-Business (50 or fewer emp.)

5.0/5

"A must-have for shipping"

What do you like about ShippyPro?

literally almost zero maintenance. Carrier changes are managed by ShippyPro. Customer Support is very fast and helpful

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Knowledgeable Support and an Easy-to-Use Platform"

What do you like about ShippyPro?

I appreciate the support and knowledge they provide, as well as how easy the platform is to use.

4. User Interface

Users appreciate the user-friendly interface of ShippyPro, finding it intuitive and helpful for delivery tracking.

See 12 mentions

See Related User Reviews

Dario A.

Enterprise (> 1000 emp.)

4.5/5

"Efficient Integration and Wide Coverage of Couriers"

What do you like about ShippyPro?

I like the Back-office portal and the multitude of couriers integrated into ShippyPro. I appreciate how it standardizes the integration with different

Jacopo R.

Small-Business (50 or fewer emp.)

5.0/5

"Simple and Integrated, A Must for Shipping Management"

What do you like about ShippyPro?

I use ShippyPro to manage the printing of courier waybills and it is really easy to use. I appreciate the fact that it includes all couriers, so if I

5. Integrations

Users appreciate the seamless integrations in ShippyPro, enabling easy connection of carriers and efficient shipment management.

See 11 mentions

See Related User Reviews

Dario A.

Enterprise (> 1000 emp.)

4.5/5

"Efficient Integration and Wide Coverage of Couriers"

What do you like about ShippyPro?

I like the Back-office portal and the multitude of couriers integrated into ShippyPro. I appreciate how it standardizes the integration with different

Jacopo R.

Small-Business (50 or fewer emp.)

5.0/5

"Simple and Integrated, A Must for Shipping Management"

What do you like about ShippyPro?

I use ShippyPro to manage the printing of courier waybills and it is really easy to use. I appreciate the fact that it includes all couriers, so if I

5 Cons or Disadvantages of ShippyPro

1. Slow Performance

Users experience slow performance with ShippyPro, especially when loading sections and managing a large number of orders.

See 7 mentions

See Related User Reviews

Dario A.

Enterprise (> 1000 emp.)

4.5/5

"Efficient Integration and Wide Coverage of Couriers"

What do you dislike about ShippyPro?

I would need more proactive maintenance for the mapping of shipment status tracking.

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Easy to Use, User-Friendly Interface"

What do you dislike about ShippyPro?

a bit slow on some of the activities. hard to switch between accounts

2. Lack of Clarity

Users often face lack of clarity in ShippyPro's setup, making the initial experience feel complicated.

See 6 mentions

See Related User Reviews

Diego A.

Small-Business (50 or fewer emp.)

5.0/5

"ShippyPro Streamlines Shipping with Powerful Automation and a Clean, Intuitive Dashboard"

What do you dislike about ShippyPro?

Honestly, there’s very little to dislike. In the beginning, a few of the more advanced automation settings took some exploring for me to fully underst

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Live Carrier Rates That Help Us Ship for Less"

What do you dislike about ShippyPro?

Shippy Pro often introduces new features and functionality, which is a good thing. However, the documentation is not always aligned with the latest ch

3. Complexity

Users find the setup complexity of ShippyPro challenging initially, especially with advanced features and integrations.

See 4 mentions

See Related User Reviews

Diego A.

Small-Business (50 or fewer emp.)

5.0/5

"ShippyPro Streamlines Shipping with Powerful Automation and a Clean, Intuitive Dashboard"

What do you dislike about ShippyPro?

Honestly, there’s very little to dislike. In the beginning, a few of the more advanced automation settings took some exploring for me to fully underst

Filippo C.

Enterprise (> 1000 emp.)

5.0/5

"User-Friendly Interface with Plenty of Carrier Integrations"

What do you dislike about ShippyPro?

The Teams management and multi profiles are a bit complex and can be improved a lot.

4. Expensive

Users find the pricing of ShippyPro to be expensive, particularly detrimental for smaller businesses seeking affordability.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Effortless to Use with Outstanding Support"

What do you dislike about ShippyPro?

It would be better if the costs were lower, and if customization options were less limited.

Kevin C.

Small-Business (50 or fewer emp.)

5.0/5

"ShippyPro has everything we need for our shipment"

What do you dislike about ShippyPro?

ShippyPro has a lot of functionalities which may take some time to understand. I'm not even sure we will use all of them, so the price can seem a litt

5. Integration Issues

Users face integration issues that require extra troubleshooting, complicating the use of ShippyPro's features.

See 4 mentions

See Related User Reviews

Dario A.

Enterprise (> 1000 emp.)

4.5/5

"Efficient Integration and Wide Coverage of Couriers"

What do you dislike about ShippyPro?

I would need more proactive maintenance for the mapping of shipment status tracking.

Marco P.

Mid-Market (51-1000 emp.)

4.0/5

"A reliable solution to simplify complex shipping operations"

What do you dislike about ShippyPro?

Some scenarios are not covered by the standard integration, so custom flows and integrations are required to ensure everything works correctly

Luigi C.

Project Leader IT presso SO.GE.MA S.p.A.

Mid-Market (51-1000 emp.)

9/15/2026

"A single software to manage multiple couriers without complications."

5/5

What do you like best about ShippyPro?

The advantage of implementing a single software/procedure to manage multiple different couriers. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

At the moment, I find no flaws or things I dislike. Review collected by and hosted on G2.com.

Response from ShippyPro Marketing of ShippyPro

edit

One platform, many couriers, zero complications: that's exactly the experience we want to deliver, and you've summed it up perfectly!

Juggling several carriers, each with its own tools and processes, can easily eat up hours. We're glad that one streamlined workflow in ShippyPro is keeping things simple for your team.

And "no flaws" is a high bar, so thank you! We'll keep working to deserve it. Whenever you want to explore new features or get even more out of your setup, our team is just a message away. 🙌

Warm regards,

The ShippyPro Team

Alessio L.

IT Manager

Mid-Market (51-1000 emp.)

3/27/2026

"Versatile and Intuitive for Shipment Management"

5/5

What do you like best about ShippyPro?

I love the versatility and ease of use of ShippyPro. It helps me especially with the ability to work with a multi-carrier environment and the interfacing with our management system. It was very easy to start using ShippyPro thanks to the API documentation, which is very well written. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

The new graphical interface could be more intuitive Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

9/23/2026

"Simple, Accessible Shipping Management with Shippy Pro"

4.5/5

What do you like best about ShippyPro?

What we appreciate most about Shippy Pro is its shipping management, which is simple and accessible. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

There is nothing that we dislike. We just need to get the hang of the new dashboard. Review collected by and hosted on G2.com.

Response from ShippyPro Marketing of ShippyPro

edit

Dear Customer,

Thanks so much for taking the time to leave this review! We're really glad to hear that our shipping management feels simple and accessible, because that's exactly what we're going for.

You summed up the problem perfectly: juggling carriers like DHL, UPS and Poste separately means lots of logins, different platforms and plenty of time lost switching between them. Bringing it all together in one place is what ShippyPro is all about, and it's great to know it's saving your team time every day.

We're also happy to hear there's nothing you dislike! We know a new dashboard can take a little getting used to. We built it to make everyday tasks quicker and easier, so we're confident it'll feel familiar in no time. If you'd like a hand, our Customer Success team would be glad to show you around, point out the key features and answer any questions along the way.

Thanks again for your feedback and for choosing ShippyPro!

The ShippyPro Team

Patrícia O.

Assistente administrativa

Small-Business (50 or fewer emp.)

5/26/2026

"Easy, On-Time Shipments Made Simple"

5/5

What do you like best about ShippyPro?

The easy way of doing shipments and make sure they arrive to the destination on time. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

Sometimes you have to send a little time rewiewing the info Review collected by and hosted on G2.com.

Rosario D.

COO

Mid-Market (51-1000 emp.)

10/22/2025

"Great platform with room for improvement in label printing workflow"

5/5

What do you like best about ShippyPro?

ShippyPro offers a very intuitive interface and makes it easy to manage shipments across multiple carriers. The platform saves us a lot of time by automatically importing orders from Magento and generating shipping labels in bulk. I also appreciate the clear tracking dashboard and the customer support, which is always quick and helpful when we need assistance. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

What I find most inconvenient is the process required to print a label after it’s generated. I first have to go to the “Labels to Ship” tab to create the label, and then switch to another tab (“Generated Labels”) to print it. Since we have multiple workstations generating labels independently, the one I need is not always the last created. This means I have to wait for the page to load, manually search for the right label, and only then click print. It would be much simpler and time-saving to print the label immediately after it’s generated, but unfortunately, this option is not yet available. Review collected by and hosted on G2.com.

What problems is ShippyPro solving and how is that benefiting you?

ShippyPro helps us centralize and simplify the entire shipping process. Before using it, we had to manually manage labels and tracking across different carrier portals, which was time-consuming and prone to errors. Now, everything is automated — orders are imported directly from Magento and tracking information is automatically updated. This has significantly reduced handling time, improved order accuracy, and allowed our team to focus on customer service and growth instead of manual logistics tasks. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

5/25/2026

"Smart UI/UX and Smooth WMS Integration with Strong Performance"

4.5/5

What do you like best about ShippyPro?

Smart UI and UX. You can integrate it with almost all tools; in fact, we were able to connect it with our WMS smoothly.

We didn’t have any problems, so I consider the performance to be high.

The only real issue is the price. Unfortunately, you can only buy a bi-annual subscription, and it includes very high shipping costs.

Support also wasn’t excellent, because they continuously change your point of contact.

I haven’t used much of the AI/intelligence features, so I can’t share much information about that. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

Payment option are limited, last years they have also the bank transfer. then the plan are limited Review collected by and hosted on G2.com.

Abdelkarim S.

Geschäftsführer

Small-Business (50 or fewer emp.)

4/27/2026

"Simple Setup, Enormous Time Savings"

5/5

What do you like best about ShippyPro?

I appreciate that ShippyPro is modern and fast and solves many problems. The time savings are enormous: Previously, the process for 100 orders a day with manual label creation took almost 4 hours, now it only takes 10 minutes. The connections to various shipping providers and marketplaces are also a big plus. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

Nothing Review collected by and hosted on G2.com.

Verified User

Mid-Market (51-1000 emp.)

6/4/2026

"Facilitate Shipments with Excellent Support"

4.5/5

What do you like best about ShippyPro?

I like the choice of the economical courier via API and find the invoice verification very useful. I also appreciate the support which has been really excellent. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

I had some difficulty in setting up some couriers. I didn't know how to map some contractual conditions of the courier with the courier management of ShippyPro. Review collected by and hosted on G2.com.

Verified User in Furniture

Small-Business (50 or fewer emp.)

8/25/2026

"Intuitive Shipping, Integrated Shops, and Fast Processes"

4/5

What do you like best about ShippyPro?

SHIPPING PROCESS IS INTUITIVE, SHOPS ARE INTEGRATED, FAST PROCESSES, HONEST PRICE, QUITE GOOD SUPPORT, AI ANSWERS NOT ALWAYS USEFULL Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

CUSTOMER SUPPORT NOT ALWAYS GOOD, AI ANSWERS TOO GENERALIST Review collected by and hosted on G2.com.

Response from ShippyPro Marketing of ShippyPro

edit

Thanks for such a detailed and honest review! 💬

It's great to hear that ShippyPro gives you an intuitive shipping flow, well-integrated shops and fast, centralized processes, and that you find our pricing fair. That combination is exactly what we aim for every day.

Your feedback on support matters to us too. We're sorry the AI answers sometimes felt too general and didn't fully solve your questions. We're constantly training our AI assistant to give more precise, relevant answers. When you need a more specific solution, you can always ask to speak with one of our support specialists. We'll also share your comments with the Support team so we can keep improving the quality of every reply.

We appreciate you taking the time to help us get better, and we look forward to supporting your shipments for a long time to come!

Best,

The ShippyPro Team

MARCO C.

Impiegato

Small-Business (50 or fewer emp.)

5/15/2026

"Great Savings with Multi-Carrier Interface"

4/5

What do you like best about ShippyPro?

I like how ShippyPro interfaces with every courier, retrieving documents and offering detailed analyses. I also appreciate how it manages to save on shipping costs and handle the analysis of shipments and deliveries. Furthermore, I find that it works well overall. Review collected by and hosted on G2.com.

What do you dislike about ShippyPro?

I would say that being able to communicate directly with the couriers to solve problems could be improved. Additionally, the initial installation of ShippyPro was quite complex, I would rate it a 3 out of 10. Review collected by and hosted on G2.com.