ShiftCare Reviews & Product Details

Pricing

Pricing provided by ShiftCare.

Basic

$8.00

Per User Per Month

Professional

$13.00

Per User Per Month

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User Insights

Average based on 86 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

ShiftCare Integrations

(11)

Integration information sourced from real user reviews.

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Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

9/20/2023

"ShiftCare Review"

4.5/5

What do you like best about ShiftCare?

I love how easy it is to upload patient care plans along with updating all patient intake information Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

I dislike that you aren't able to contact customer when you call Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hello! Thank you for your positive review. We're glad to hear that you find it easy to upload patient care plans and update patient intake information. If you need any assistance, you can find our amazing customer service team at support@shiftcare.com

David D.

Chief Of Operartions

Small-Business (50 or fewer emp.)

9/3/2023

"shiftcare was quite pleasant to use and user friendly"

5/5

What do you like best about ShiftCare?

How user friendly it is. I had minimal training from admin staff and get the hang of it pretty easily I believe. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

There are minimal features I would have added like color coding but I like shiftcare mostly. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi David, we're glad to hear you found ShiftCare easy to use with minimal training! Thank you for your review

Naomi S.

Accounts/Payroll/HR

Small-Business (50 or fewer emp.)

6/6/2023

"Shift Care Review for Support Workers"

4.5/5

What do you like best about ShiftCare?

The ability to have so much information in client profiles and employee profiles and the ability for our staff to view their rosters from anywhere with the mobile app. As well as connect it to payroll and invoicing. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Just took us some time to get used to it from our old software. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi Naomi! We're glad to hear that you find ShiftCare's client and employee profiles, mobile app, and payroll/invoicing features beneficial for your work. We appreciate your feedback and are happy to provide a user-friendly solution for your needs.

Kiarra J.

NDIS Supports

Small-Business (50 or fewer emp.)

6/6/2023

"Amazing app!!!!"

5/5

What do you like best about ShiftCare?

100% the best app for aged care and NDIS providers. So easy to use and best customer service Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

No dislikes so far. Been using this app for 3-6 months now. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi Kierra! We're thrilled to hear that you find ShiftCare to be the best app for aged care and NDIS providers. Our team is dedicated to providing excellent customer service and making the app easy to use.

Joseph K.

Admin

Small-Business (50 or fewer emp.)

8/23/2023

"ShiftCare is an amazingly easy to use and friendly application. Thanks for a well-done job!"

5/5

What do you like best about ShiftCare?

ShiftCare is an amazingly easy-to-use and friendly application. Thanks for a well-done job! Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

N/A

All is good about ShiftCare. Keep going. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi Joseph! Thank you for your positive feedback! We're glad to hear that you find ShiftCare easy to use and friendly.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

9/21/2023

"Very Pleased with ShiftCare"

5/5

What do you like best about ShiftCare?

The software is really easy and seamless to use. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

I do not have any complaints about the software at this moment. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hello! We're thrilled to hear that you find ShiftCare easy and seamless to use! Our support team are always happy to help if you have any questions, you can find them at support@shiftcare.com

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/31/2023

"Ease setup"

4.5/5

What do you like best about ShiftCare?

Rosterign function in shiftcare is sceond to none Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Nothing as yet we are new on to the system and have no complaints Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hello! Thank you for the positive feedback! We're glad to hear you re enjoying our rostering feature on ShiftCare. We're here to support you as you get familiar with ShiftCare, so don't hesitate to let us know if you encounter any challenges along the way, you can contact us on support@shiftcare.com

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

6/16/2023

"Excellent app"

5/5

What do you like best about ShiftCare?

I like that the software enable me to keep everything in one place. Client notes, team details, shift times and client details. Reports for timesheets. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Least helpful is that the team can't alter their own shift if they need to. You can do that but at a higher prices subscription. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hello! Thank you for your positive feedback! We're glad to hear that ShiftCare is helping you keep everything in one place and organise your team effectively.

Verified User

Support worker

Small-Business (50 or fewer emp.)

11/4/2026

5/5

ShiftCare is user-friendly and straightforward, featuring clear wording that enhances usability. The platform allows support workers to clock out and return to complete shift notes later, which helps in managing time effectively.

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Verified User

Care coordinator

Small-Business (50 or fewer emp.)

11/5/2026

4.5/5

ShiftCare is an affordable and user-friendly software that integrates well with Xero, making it effective for managing invoices, calendars, notes, and staff timesheets. The setup process was efficient, with support provided through a video conference.

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