--- title: ShiftCare Reviews meta_title: 'ShiftCare Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 86 reviews by the users' company size, role or industry to find out how ShiftCare works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 86 scale: '5' date_modified: '2026-11-14' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory ---

ShiftCare Reviews & Product Details

Profile Status

This profile is currently managed by ShiftCare but has limited features.

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Pricing

Pricing provided by ShiftCare.

Basic

$8.00
Per User Per Month

Professional

$13.00
Per User Per Month

User Insights

Average based on 86 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

ShiftCare Reviews (86)

Reviews

ShiftCare Reviews (86)

4.5
86 reviews

What do users say?

Generated using AI from real user reviews
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Olivia C.
OC
Olivia C.
Pharmacy Assistant / Ndis Support worker
Small-Business (50 or fewer emp.)
"Love It !"
5/5
What do you like best about ShiftCare?

I like using ShiftCare as it's super easy to use and allows me to write my shift notes. Using this, our communication is excellent and provides our clients with a better healthcare experience. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

There is nothing I don't like about ShiftCare. As I said, it's easy to use and helps ensure our clients get the best overall experience possible. Thankyou ShiftCare for helping us provide this experience. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi Olivia, we're thrilled to hear that you find ShiftCare easy to use and that it's helping to improve communication and client experience. Thank you for your positive feedback!

DA
damian a.
Small-Business (50 or fewer emp.)
"Stop your search"
5/5
What do you like best about ShiftCare?

It is a very well designed program that has all the functions that is needed to successfully run an NDIS business. It has all you need with an integrated system that includes timesheets to invoicing. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

There is very little at this stage that I don't like. There are a few functions that don't exactly perform as well as they could, but it is very minor and doesn't really impact my experience. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi Damian, we're glad to hear that you find ShiftCare well-designed and beneficial for running your NDIS business. We appreciate your feedback and will continue to work on improving any minor issues you may have encountered.

FP
Frank P.
Support Worker
Small-Business (50 or fewer emp.)
"Easy to understand and use for ALL!"
5/5
What do you like best about ShiftCare?

It's super easy to navigate and understand. It works well for both my administration workers and support workers. The progress notes and tasks features are amazing! Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

After nearly 4 months of using ShiftCare, I haven't found anything I dislike. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi Frank! Thank you for sharing your positive experience with ShiftCare. We're glad to hear that after nearly 4 months of using our platform, you haven't found anything to dislike.

Vanessa B.
VB
Vanessa B.
Corporate Manager
Small-Business (50 or fewer emp.)
"Excellent!"
5/5
What do you like best about ShiftCare?

It's just very clever. The Xero integration, scheduler layout and level of details able to be added to the client and staff profiles is incredibly helpful. It's a very competent software. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

It is pricey when having a large quantity of staff using it, and it would be nice to have a chat feature integrated to allow staff to securely discuss and share client information and ideas. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi Vanessa, thank you for your positive review! We appreciate your feedback and will take it into consideration for future improvements.

AP
Angela P.
Director
Small-Business (50 or fewer emp.)
"G2 Review on SHIFTCARE from AP Supports U"
5/5
What do you like best about ShiftCare?

Easy for Staff to access shifts/rosters and enter their Case Notes and obtain all details of the shift and Tasks needed to be actioned Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

As the Director of the this business, I currently use my Calendar for all my appts / notes / documents and Correspondence for quick reference when needed, Shift care would be a Time Management issue for me currently to use only Shiftcare for my day to day notes, unless I haven't obtained training on how to use and be quick and easier for me ? Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

We're glad to hear that ShiftCare is making it easy for your staff to access shifts, rosters, and enter case notes. We understand the importance of time management for directors, if you would like to speak to a member of our support team, please contact them at support@shiftcare.com

XL
Xanthia L.
Staff Trainer
Mid-Market (51-1000 emp.)
"Ease of Service for Support Workers"
5/5
What do you like best about ShiftCare?

At Wattle Blue we like that use of the app so that our staff can access location of shift, importance documents for our clients and adding of shift notes. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

App doesnt allow for adding of muitiple expernses Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi Xanthia! We're glad to hear that you find ShiftCare helpful for accessing shift locations, important documents, and adding shift notes. We appreciate your feedback about the app not allowing for adding multiple expenses, and we'll take that into consideration for future updates. Thank you for sharing how ShiftCare is solving the problem of connecting between admin workers, support workers, and clients.

Adam S.
AS
Adam S.
Director of Service Delivery
Small-Business (50 or fewer emp.)
"Fantastic service for small and medium providers"
5/5
What do you like best about ShiftCare?

Ease of use, technical support, features. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Overall I have very few complaints regarding this service. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi Adam. Thank you for your positive review! We're glad to hear that you find our software easy to use and enjoy our features!

AB
Andy B.
Mental Health Peer Support Worker
Small-Business (50 or fewer emp.)
"Easy to use and super handy."
5/5
What do you like best about ShiftCare?

The weekly view of appointments with clients is super helpful. Editing notes and having files saved for each client is great for when you have to make changes or look up client background. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Several differences between the mobile app and website - not being able to edit notes on the phone once they are submitted. When writing notes on the app, if you accidentally swipe down, the notes aren't saved and you have to start again. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi Andy, we're glad to hear that you find the weekly view of appointments and client notes feature helpful. We understand your concerns about the differences between the mobile app and website, and we are continuously working to improve the user experience across all platforms.

Paula A.
PA
Paula A.
Emerald Leader
Small-Business (50 or fewer emp.)
"It is the pick of the bunch"
5/5
What do you like best about ShiftCare?

I trialled a few different products and shiftcare was by far the most user friendly and the customer support has been excellent. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

I wish that it had forms also so we could do service agreements in there. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi Pauls, we're thrilled to hear that you found ShiftCare user-friendly and that you've had an excellent experience with our customer support team. We appreciate your feedback about the forms and service agreements, and we'll definitely take that into consideration for future improvements.

Bridie S.
BS
Bridie S.
Director
Small-Business (50 or fewer emp.)
"Shiftcare minimises the administrative burden."
5/5
What do you like best about ShiftCare?

Shiftcare is userfriendly and provides value for money. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

I dont like the amount of detail that transfers from Shiftcare to invoices and payslips. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi Bridie, thank you for your positive feedback! We're glad to hear that you find ShiftCare user-friendly and a good value for your money.

Questions about ShiftCare? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Larni P.
LP
Larni Pitts
•
Last activity 6 days ago

How customizable are settings and headings in ShiftCare?

Kelsey a.
KA
Kelsey a
•
Last activity 11 days ago

How has ShiftCare helped you manage shifts and hours for a small business?

Pricing Options

Pricing provided by ShiftCare.

Basic

$8.00
Per User Per Month

Professional

$13.00
Per User Per Month

Premium

$20.00
Per User Per Month
ShiftCare Comparisons
ShiftCare Features
Clinical Charting
Electronic Visit Verification (EVV)
Carer Coordination
Time Tracking and Scheduling
Agency Management
Mobile App