--- title: ShiftCare Reviews meta_title: 'ShiftCare Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 86 reviews by the users' company size, role or industry to find out how ShiftCare works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 86 scale: '5' date_modified: '2026-11-14' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory ---

ShiftCare Reviews & Product Details

Profile Status

This profile is currently managed by ShiftCare but has limited features.

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Pricing

Pricing provided by ShiftCare.

Basic

$8.00
Per User Per Month

Professional

$13.00
Per User Per Month

User Insights

Average based on 86 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

ShiftCare Reviews (86)

Reviews

ShiftCare Reviews (86)

4.5
86 reviews

What do users say?

Generated using AI from real user reviews
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Warren C.
C
Warren C.
Business Development Manager
Mid-Market (51-1000 emp.)
"Powerful Rostering & Scheduling with Smart Integrations and AI"
5/5
What do you like best about ShiftCare?

Rostering and scheduling features, integrations and AI implementation. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

I haven’t count anything that I dislike yet, or features that I think can be improved. Review collected by and hosted on G2.com.

PF
Priscila F.
Personal Assistant
Small-Business (50 or fewer emp.)
"Easy Shift Scheduling and Compliance Tracking with Helpful Chat Support"
4/5
What do you like best about ShiftCare?

Customer service is available via chat. It’s easy to move shifts using the drag option, and it’s also straightforward to track compliance documents and generate reports. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Glitches happen, and the updates are too frequent. I guess they’re always updating and trying to get ahead in the game. Review collected by and hosted on G2.com.

Michelle A.
MA
Michelle A.
Business Development & Marketing Lead
Mid-Market (51-1000 emp.)
"Friendly Interface with Continuous Improvements"
5/5
What do you like best about ShiftCare?

The interface is friendly, and there have been many improvements. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

There have been some great improvements, but sometimes getting help with incorporating the changes when they first come out can be tricky. Review collected by and hosted on G2.com.

Louise C.
LC
Louise C.
Executive Leader
Small-Business (50 or fewer emp.)
"Comprehensive All-in-One Platform That Simplifies Admin and Operations"
4.5/5
What do you like best about ShiftCare?

It is a very comprehensive platform. everything available through one site makes it easier for admin and operations Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

When setting parameters (like dates) for reports, I find it is clinky Review collected by and hosted on G2.com.

Arvind G.
AG
Arvind G.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Easy to Use, Trusted by Both Workers and Management"
4/5
What do you like best about ShiftCare?

It’s easy to use, especially the features that support workers and the management team rely on. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Probably the pricing structure, some others in the market I find it cheaper. Review collected by and hosted on G2.com.

JB
Jacqui B.
Director
Mid-Market (51-1000 emp.)
Originally submitted 7/17/2023
"User friendly, innovative"
5/5
What do you like best about ShiftCare?

User friendly. Staff are always available to help Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Nothing at this stage. It's simple to use, easy to follow Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare

Hi Jacqui! We're glad to hear that you find ShiftCare easy to use and that our staff are always available to help. Thank you for your positive feedback!

Caitlin C.
CC
Caitlin C.
Mid-Market (51-1000 emp.)
"Easy Shift Scheduling with Helpful Alerts, Despite Lag"
5/5
What do you like best about ShiftCare?

I like ShiftCare's notifications when people don't clock out. They let us follow up and make sure everyone is compliant. I also found the initial setup very easy. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

I think ShiftCare should be faster. I wish the lag was faster. Review collected by and hosted on G2.com.

LB
Lindsay B.
Director
Small-Business (50 or fewer emp.)
"Easy-to-Use Management System for Staff"
4.5/5
What do you like best about ShiftCare?

Easy to use system for management and staff. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Moving up to the next tier can be quite costly. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Helpful Client Search Feature, but Double-Booking Needs Fixing"
3.5/5
What do you like best about ShiftCare?

Very useful feature which appeared not long time ago in search field where you can write different clients and SW. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Double booking, e.g. 2 different SW can booked for 1 client at the same day, same time. Review collected by and hosted on G2.com.

Verified User
A
Verified User
Small-Business (50 or fewer emp.)
"Easy set up for compliance"
4/5
What do you like best about ShiftCare?

ShiftCare is super easy to use and set up. It makes onboarding staff and staying compliant simple. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Timed pay items are not split during shifts that span over multiple pay time periods Review collected by and hosted on G2.com.

Questions about ShiftCare? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Larni P.
LP
Larni Pitts
•
Last activity 6 days ago

How customizable are settings and headings in ShiftCare?

Kelsey a.
KA
Kelsey a
•
Last activity 11 days ago

How has ShiftCare helped you manage shifts and hours for a small business?

Pricing Options

Pricing provided by ShiftCare.

Basic

$8.00
Per User Per Month

Professional

$13.00
Per User Per Month

Premium

$20.00
Per User Per Month
ShiftCare Comparisons
ShiftCare Features
Clinical Charting
Electronic Visit Verification (EVV)
Carer Coordination
Time Tracking and Scheduling
Agency Management
Mobile App