ShiftCare Reviews & Product Details

It has everything I need in the one place - I can roster staff, manage HR, produce invoices. Everything just flows with minimal need for other softwares Review collected by and hosted on G2.com.

No downside with the software, maybe a little pricey, it worth it in my opinion Review collected by and hosted on G2.com.

I like ShiftCare’s SCHADS compliance features, and I do quite like the rostering and scheduling. Recurring rosters really speed up our rostering time, and the compliance features help us understand our obligations as an employer. I like that they keep adding features and improving things, and that they listen to feedback from users. I think the price is very reasonable for what they offer. ShiftCare is a really great option, and we’re happy with it. Review collected by and hosted on G2.com.

I find the forms page difficult to navigate, and the forms themselves are quite clunky. I wish the forms would populate information directly into client profiles to save data entry, and the form builder still needs more work; building forms is quite slow. I’d also like more features to support our group programs. When compliance documents are due to expire, I don’t get a notification beforehand, so I have to enter an earlier expiry date, which can get confusing. Setting up ShiftCare was pretty tedious: importing client data didn’t bring in much, so we had to do a lot of manual entry over many hours, and setting up the first roster was difficult. Review collected by and hosted on G2.com.

I find ShiftCare simple to use. I use it for my invoicing, shift notes, and client details, and it takes me about 2–5 minutes at the end of each week. After a couple of weeks, invoicing became very easy. Review collected by and hosted on G2.com.

I found setup a bit hard because ShiftCare was very new to me, though after a couple weeks of invoicing it became very easy. I also have to use my computer to do invoicing, and I’d like to be able to send it off from my phone at the end of the week. Review collected by and hosted on G2.com.

I like how ShiftCare makes staff scheduling, client management, progress notes, and compliance tracking easier by keeping everything organised in one platform. Review collected by and hosted on G2.com.

Some features can be a bit confusing at first, and navigating between sections could be more streamlined and user-friendly. Review collected by and hosted on G2.com.

ShiftCare is an all inclusive, intuitive and easy to navigate system. Review collected by and hosted on G2.com.

I want to change some settings and add/remove some headings. Review collected by and hosted on G2.com.

I find ShiftCare very easy to use for invoicing and rostering. It has different plans and does everything I need as an NDIS service provider, including care plan management and creating different teams. The NDIS price guides are up to date, and new features always have training through webinars. The initial setup was easy. Review collected by and hosted on G2.com.

I’d like to be able to copy and paste rosters. Right now, I have to extend shifts one by one for a longer period, and it would be good to extend a participant’s whole roster at once. Review collected by and hosted on G2.com.

I find ShiftCare easy to use for rostering. I like the clear roster layout and simple shift editing, which make it easy to see who’s scheduled, check staff availability, spot gaps, and arrange cover quickly. The rostering and scheduling tools help me allocate staff and keep support organised for our clients, while saving our team time. The initial setup was very easy too. Review collected by and hosted on G2.com.

I’d like more flexible reports and simpler bulk roster updates to save time when managing multiple staff and clients. Review collected by and hosted on G2.com.

It is great to have all of our participant documents, rostering, and staff compliance all in the one place :) Review collected by and hosted on G2.com.

I would like the mobile app to be more admin friendly while on the move. I find it can be a bit sticky. Review collected by and hosted on G2.com.

It’s incredibly helpful. I use it for my small ndis business and it provides myself and staff with everything we need. Super affordable. If I ever get stuck with anything I just ask a question in the chat and it is answered straight away. Makes my life and running a business so much easier. Review collected by and hosted on G2.com.

Nothing really. The only thing I feel for people might not work is paying a subscription fee but that’s just how it needs to be Review collected by and hosted on G2.com.

Ease of accessing scheduling and rosters, along with client calendars Review collected by and hosted on G2.com.

We can find it a little "clunky" to start with. It has a lot to offer but it is difficult to navigate for new users. Review collected by and hosted on G2.com.