# Shibuya Reviews
**Vendor:** Voicespin  
**Category:** [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management)  
**Average Rating:** 3.3/5.0  
**Total Reviews:** 2
## About Shibuya
Save up to 50% on your cloud computing costs. Your cloud bills don’t have to rocket sky-high. Shibuya’s innovative solution will drive down your cloud costs while maintaining agility and elasticity.




## Shibuya Reviews
  ### 1. Shibuya

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sifiso B. | risk and compliance manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 16, 2022

**What do you like best about Shibuya?**

Shibuya works with a small business, which is a fantastic thing often noted that they're looking for Customer Communications Management services, innovative and efficient services.

**What do you dislike about Shibuya?**

Shibuya is for smaller companies and industries, which makes it hard for it to cope in high-end business with a large number of employees and infrastructure, which in turn slows down the system.

**What problems is Shibuya solving and how is that benefiting you?**

It has helped our organizations face the expenditure and economic challenges by allowing us to gain control and visibility usage Information and real-time monitoring.

  ### 2. not worth it. explore other vendors

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Shibuya?**

nothing. implementation went rough, did not do what it intended,

**What do you dislike about Shibuya?**

everything. should have gone with different vendor. we had hiccups at every step and the team was not as helpful as we thought they would be. We ended up trying to configure everything and troubleshooting ourselves

**What problems is Shibuya solving and how is that benefiting you?**

product management. we were hoping to making product development, lifecycle, and the overall process easier with this software. we realized it was not a good fit and ended up scrapping the project


## Shibuya Discussions
  - [What is Shibuya used for?](https://www.g2.com/discussions/what-is-shibuya-used-for)

- [View Shibuya pricing details and edition comparison](https://www.g2.com/products/shibuya/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+17%3A14%3A44+-0500&secure%5Bsession_id%5D=848a926c-85f5-4b12-965c-430aa6f615ff&secure%5Btoken%5D=0ee827f55397b73cde46f2dac48b9a9583189118588f645399da172226cbfda3&format=llm_user)

## Shibuya Features
**Channels**
- Multi-Channel Coverage
- Open Listening
- Physical Media

**Design**
- Communications Strategy Development
- Create Content
- Personalization
- Inbound Identification
- Regulatory Compliance

**Generative AI**
- AI Text Generation
- AI Text Summarization

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