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SHC Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the excellent customer support from SHC, highlighting the staff's knowledge and commitment to success. (2 mentions)
Users appreciate the ease of use of SHC, enhancing customer experience with effortless reservations and bookings. (2 mentions)
Users appreciate the booking ease of SHC, finding it simple for customers to reserve courts and lessons. (1 mentions)
Users appreciate the customization options offered by SHC, enhancing usability and integration for their programming needs. (1 mentions)
Users appreciate the easy integrations of SHC, enhancing customer experience with seamless billing and booking processes. (1 mentions)

Top Pros or Advantages of SHC

SHC Reviews (5)

Reviews

SHC Reviews (5)

5.0
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A
Verified User
Director of Member Services, Cooper Fitness Center
Mid-Market (51-1000 emp.)
5/5

After using the solution for a multipurpose club, this reviewer finds the team and partnership to be excellent in providing flexibility for various departments. Having to use an additional platform is less than ideal, though it addresses gaps in the current management solution.

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Jason J.
JJ
Jason J.
Marketing Director
Mid-Market (51-1000 emp.)
"Best Mobile App for Fitness Clubs"
5/5
What do you like best about SHC?

SHC is the most robust mobile app for health clubs available and is also one of the most cost effective in the market. Review collected by and hosted on G2.com.

What do you dislike about SHC?

There is nothing at all to dislike about Smart Health Clubs. Review collected by and hosted on G2.com.

Tonya J.
TJ
Tonya J.
General Manager
Mid-Market (51-1000 emp.)
"User-Friendly and Engaging Member Platform"
5/5
What do you like best about SHC?

I like that SHC is user-friendly and visually appealing. It keeps our reservation system consistent and keeps our members engaged even if they are not in the club. It also alleviates some job functions. I have no areas of concern with our app; it does what we want it to do, and our members love it. Review collected by and hosted on G2.com.

What do you dislike about SHC?

It was fairly easy, just time consuming to customize it to our liking. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"5 Star Software and Customer Service"
5/5
What do you like best about SHC?

SHC is willing to customize their features to fit our different programming. The staff has been amazing and knowledgeable since implementation. The software is easy for our customers to reserve courts and book lessons and leagues. The software easily integrated with our billing software. SHC is now our member-facing software and the mobile app has created a better overall experience. Review collected by and hosted on G2.com.

What do you dislike about SHC?

It was a newer company when we integrated, so we have been customizing and building out features for almost 2 years. This can also be viewed as a strength, as they were able to make these customized requests. Review collected by and hosted on G2.com.

Lauren S.
LS
Lauren S.
General Manager, Fitness and Wellness
Mid-Market (51-1000 emp.)
"Excellent app for fitness and wellness centers."
5/5
What do you like best about SHC?

The software is extremely easy to use, and the SHC staff provides excellent customer service and support. They are true partners with us, equally vested in our success and members' experiences. Review collected by and hosted on G2.com.

What do you dislike about SHC?

So far, no downsides. I wish I switched sooner! Review collected by and hosted on G2.com.