As a part of the activation of the software asset management is that we can manage our platform and do the configuration as per the snow best practices provided. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Software Asset Management?

Didn't get a chance to dislike as of now in SAM Review collected by and hosted on G2.com.

Recommendations to others considering ServiceNow Software Asset Management:

It's good to have SAM as a part of the software development life cycle Review collected by and hosted on G2.com.

What problems is ServiceNow Software Asset Management solving and how is that benefiting you?

I am configuring SAM and HAM both are beneficial in their own terms. SAM has been utilized as a part to reduce the manual work in order to maintain any inventory for software which has been utilized in bigger organizations. Review collected by and hosted on G2.com.

Ashutosh S.

Technical Specialist

Enterprise (> 1000 emp.)

7/27/2021

"best tool for ticket handling and reviews"

4.5/5

What do you like best about ServiceNow Software Asset Management?

Good things of service now is , it sync with mail and deliver real time updates. Very easy to handle . Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Software Asset Management?

Nothing . Only sometimes it's not updating the data / in changing the status . Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

7/27/2021

"ServiceNow - An Intuitive Tool for Software Management"

4.5/5

What do you like best about ServiceNow Software Asset Management?

Very user-friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Software Asset Management?

Sometimes searching for the specific file I need to request access for is difficult. Review collected by and hosted on G2.com.

Pabitra S.

Assistant Consultant

Enterprise (> 1000 emp.)

6/9/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"ServiceNow Software Asset Management"

4.5/5

What do you like best about ServiceNow Software Asset Management?

I like ServiceNow SAM Normalization and Reconciliation process for softwares. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Software Asset Management?

The inability to update software Entitlement when needed in the tool. Review collected by and hosted on G2.com.

Recommendations to others considering ServiceNow Software Asset Management:

It is very easy to manage and automate most parts of the software asset management process. Review collected by and hosted on G2.com.

What problems is ServiceNow Software Asset Management solving and how is that benefiting you?

It helped me and my organization to understand the software normalization process and effectively manage and process software rights vs deployment using the License position report, using the License Workbench console, and many more. Review collected by and hosted on G2.com.

Saumya P.

Lead - Systems Engineering

Enterprise (> 1000 emp.)

6/3/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Software asset management is a comprehensive and stable solution for efficient asset management"

5/5

What do you like best about ServiceNow Software Asset Management?

The best feature I like how it talks with SCCM and reports back assignee and owner of device. Also, report generation is really helpful in performing daily operations Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Software Asset Management?

Nothing as of now. However, I would like to see more API accessibility and SNOW-based analytics. Review collected by and hosted on G2.com.

Recommendations to others considering ServiceNow Software Asset Management:

It's user-friendly, doesn't require on-premise setup, and has high availability Review collected by and hosted on G2.com.

What problems is ServiceNow Software Asset Management solving and how is that benefiting you?

It helps manage the repository, license management, and tracking the availability and issuance Review collected by and hosted on G2.com.

Praveen Kumar B.

Manager Service Delivery - Software Asset Management

Enterprise (> 1000 emp.)

6/1/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"ServiceNow SAM has comprehensive solution for Basic SAM requirements"

4.5/5

What do you like best about ServiceNow Software Asset Management?

SAM Asset tracking and Inventory. ServiceNow other functionalities like discovery can complement. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Software Asset Management?

ServiceNow discovery, which is not very cost effective. But then for compliance it's good to be reliant on vendor approved discovery tools Review collected by and hosted on G2.com.

Recommendations to others considering ServiceNow Software Asset Management:

Use it and see the difference. Start small with software inventory for Desktop and PC software inventory and compliance. You have big saving there itself with Basic Microsoft and other PC software Review collected by and hosted on G2.com.

What problems is ServiceNow Software Asset Management solving and how is that benefiting you?

Basic Software inventory and compliance. Review collected by and hosted on G2.com.

Rashmi C.

Recruitment Specialist

Mid-Market (51-1000 emp.)

Originally submitted 7/28/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"ServiceNow for Asset Management i used"

5/5

What do you like best about ServiceNow Software Asset Management?

I have used it for asset management, This is a very good product for managing any type of IT assets Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Software Asset Management?

I don't have any doubt on Service features Review collected by and hosted on G2.com.

Aditya P.

Senior Consultant

Enterprise (> 1000 emp.)

5/27/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Service Now SAM feedback"

4/5

What do you like best about ServiceNow Software Asset Management?

The best part of Service Now is its very user-friendly GUI. You can check your inventory at the counter, and it can also help with compliance. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Software Asset Management?

The main problem with Service Now is that it does integrate with third-party tools, but it becomes very slow after that. Review collected by and hosted on G2.com.

Atul K.

Senior consultant

Enterprise (> 1000 emp.)

6/17/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great SAM solution on servicenow robust platform"

4.5/5

What do you like best about ServiceNow Software Asset Management?

Tracking software rights and user allocation and great synergy on discovery model Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Software Asset Management?

Need more focus on normalization process. It should be less manual Review collected by and hosted on G2.com.

Sonakshi M.

Senior Administrator

Enterprise (> 1000 emp.)

6/10/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Servicenow SAM PRo is a new tool with some amazing capabilities specially around top publishers."

4/5

What do you like best about ServiceNow Software Asset Management?

Their publisher packs and the accuracy that comes with it. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Software Asset Management?

Too much information and little complexity. Review collected by and hosted on G2.com.

Recommendations to others considering ServiceNow Software Asset Management:

If you already have base instance in your organization of ServiceNow, please go for ServiceNow SAM pro. Review collected by and hosted on G2.com.

What problems is ServiceNow Software Asset Management solving and how is that benefiting you?

Oracle database inventory and its right sizing. Review collected by and hosted on G2.com.

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Time to Implement

4 months

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ServiceNow Software Asset Management Features

Functionality

Software inventory and lifecycle management

License entitlement and usage management

Vendor management and compliance

Risk assessment

Shadow IT detection

Software vulnerability assessment

Redundant software functionality identification

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ServiceNow Software Asset Management Reviews (59)

ServiceNow Software Asset Management Reviews (59)

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