Users report that FlexNet Manager excels in software inventory and lifecycle management with a score of 8.8, while ServiceNow Software Asset Management, although strong, scores slightly lower at 8.1. Reviewers mention that FlexNet's comprehensive tracking capabilities make it easier to manage software assets effectively.
Reviewers say that ServiceNow Software Asset Management shines in ease of use and setup, scoring 8.8 in both categories compared to FlexNet Manager's 8.0 and 6.6, respectively. Users on G2 appreciate the intuitive interface of ServiceNow, which simplifies the onboarding process.
G2 users highlight that FlexNet Manager offers robust features for redundant software functionality identification, scoring 8.8, which helps organizations eliminate unnecessary software costs. In contrast, ServiceNow's capabilities in this area are not as highly rated, leading some users to feel they miss out on potential savings.
Users say that ServiceNow Software Asset Management provides superior quality of support, with a score of 8.5 compared to FlexNet Manager's 7.2. Reviewers mention that the responsiveness and helpfulness of ServiceNow's support team significantly enhance the user experience.
Reviewers mention that FlexNet Manager's automated end-user license provisioning feature, scoring 7.8, is beneficial for organizations looking to streamline license management. However, ServiceNow's capabilities in this area are perceived as less efficient, leading to some frustration among users.
Users report that ServiceNow's product direction is highly rated at 9.7, indicating a strong commitment to continuous improvement and innovation. In contrast, FlexNet Manager's product direction score of 7.8 suggests that users may have concerns about the future development of the product.
Pricing
Entry-Level Pricing
FlexNet Manager
No pricing available
ServiceNow Software Asset Management
No pricing available
Free Trial
FlexNet Manager
No trial information available
ServiceNow Software Asset Management
No trial information available
Ratings
Meets Requirements
8.3
54
8.8
37
Ease of Use
7.9
55
8.9
37
Ease of Setup
7.0
42
8.2
18
Ease of Admin
7.5
45
8.3
15
Quality of Support
7.4
53
8.6
35
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