--- title: ServiceNow Governance, Risk, and Compliance (GRC) Reviews meta_title: 'ServiceNow Governance, Risk, and Compliance (GRC) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 126 reviews by the users' company size, role or industry to find out how ServiceNow Governance, Risk, and Compliance (GRC) works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 126 scale: '5' date_modified: '2026-11-08' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

ServiceNow Governance, Risk, and Compliance (GRC) Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

ServiceNow Governance, Risk, and Compliance (GRC) Reviews (126)

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Reviews

ServiceNow Governance, Risk, and Compliance (GRC) Reviews (126)

View 1 Video Reviews
4.2
126 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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BT
ben t.
Originally submitted 5/7/2026
"GRC - bringing it all togerher"
3.5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

I like how GRC brings risk registers, controls, and issues together in a single platform Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

It is a little unintuitive for non technical users. Feels daunting to adopt Review collected by and hosted on G2.com.

JB
james b.
"Massive support to businesses and CISO’s"
5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

Easy to configure, provides massive benefits to our management teams across the business Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

Can’t roll it quick enough, customers love it Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Deep Business Insight That Brings Complex Processes Together"
4.5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

The full understanding on how it affects the business while having difficult to understandable processes work together Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

the localization to understand local laws and missing control frames ootb Review collected by and hosted on G2.com.

Joe W.
JW
Joe W.
Senior Application Programmer
"The great control"
3.5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

Easy to set up and maintain. We were able to get it up and running in a reasonable amount of time. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

Definition user persona to make it all work. Review collected by and hosted on G2.com.

JC
Jason C.
Originally submitted 5/5/2026
"Good out of the box. Great with customization"
3.5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

The ability to customize anything and build what we need for our use cases Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

The lack of certain industry standard tools. Review collected by and hosted on G2.com.

JV
Jennifer v.
"GRC made easy"
5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

The automated controls and indicators make audits easier Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

It can be a large lift to get it set up with the controls and owners Review collected by and hosted on G2.com.

JC
Joy C.
Originally submitted 5/11/2026
"ServiceNow Platform Owner"
2.5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

It is new into our environment at the hospital Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

It is new into our environment at the hospital Review collected by and hosted on G2.com.

FS
Frederik S.
"To be implemented"
3/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

Connectivity, responsibility, and accountability. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

Don’t know yet as we have not implemented it. Review collected by and hosted on G2.com.

JG
Jorge G.
IT Operations
Enterprise (> 1000 emp.)
Originally submitted 5/7/2026
"ServiceNow GRC"
5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

How easy is it to track compliance and document findings? Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

I would like ServiceNow to offer a different pricing model. Review collected by and hosted on G2.com.

SM
Sebastian M.
Originally submitted 5/5/2026
"DORA Compliance"
3.5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

Very flexible, able to support various regulatory requirements. Integrated with ITOM/CMDB Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

Sometimes a bit on the complex side, could also have more precinfigured regulatory content. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

17 months

Perceived Cost

$$$$$
ServiceNow Governance, Risk, and Compliance (GRC) Comparisons
ServiceNow Governance, Risk, and Compliance (GRC) Features
Risk Identification
Risk Methodology
Integration
Security & Privacy
Flexibility
Governance, Risk & Compliance
Environmental, Quality and Safety Management
Data Types
Data Sources