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# IBM OpenPages vs ServiceNow Governance, Risk, and Compliance (GRC) Comparison - What are their main differences?

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IBM OpenPagesServiceNow Governance, Risk, and Compliance (GRC)[+ Add Product](#)

Reviews

**IBM OpenPages** [

4.2/5(76)

](https://www.g2.com/products/ibm-openpages/reviews#reviews)

**ServiceNow Governance, Risk, and Compliance (GRC)**[

4.2/5(119)

](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews#reviews)

Pricing

**IBM OpenPages**
 **Contact Us** 0 Pricing is based on the number of instances and Capacity Units (CU) · IBM OpenPages - SaaS

**ServiceNow Governance, Risk, and Compliance (GRC)**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**IBM OpenPages**
8 months

Based on 7 responses

**ServiceNow Governance, Risk, and Compliance (GRC)**
4 monthsFaster

Based on 8 responses

Return on Investment

**IBM OpenPages**
Not enough reviews yet

**ServiceNow Governance, Risk, and Compliance (GRC)**
16 months

Based on 6 responses

Perceived Cost

**IBM OpenPages**
$$$$$

**ServiceNow Governance, Risk, and Compliance (GRC)**
$$$$$

Average Discount

**IBM OpenPages**
Not enough reviews yet

**ServiceNow Governance, Risk, and Compliance (GRC)**
Not enough reviews yet

 ![IBM OpenPages](https://images.g2crowd.com/uploads/product/hd_favicon/836e26af0223dcd39231ba7847881ba2/ibm-openpages.svg "IBM OpenPages")

 ![ServiceNow Governance, Risk, and Compliance (GRC)](https://images.g2crowd.com/uploads/product/hd_favicon/5da2564b9f2d3f982d8ee50298bc2b58/servicenow-governance-risk-and-compliance-grc.svg "ServiceNow Governance, Risk, and Compliance (GRC)")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

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Pros & Cons

**IBM OpenPages**
[
Risk Management (12)
](https://www.g2.com/products/ibm-openpages/reviews?filters%5Bsentiment_snippet%5D=1973195&qs=pros-and-cons#reviews)[
Time-saving (9)
](https://www.g2.com/products/ibm-openpages/reviews?filters%5Bsentiment_snippet%5D=1299145&qs=pros-and-cons#reviews)[
Complexity (3)
](https://www.g2.com/products/ibm-openpages/reviews?filters%5Bsentiment_snippet%5D=1973248&qs=pros-and-cons#reviews)[
Expensive (3)
](https://www.g2.com/products/ibm-openpages/reviews?filters%5Bsentiment_snippet%5D=1298474&qs=pros-and-cons#reviews)

**ServiceNow Governance, Risk, and Compliance (GRC)**
[
Risk Management (8)
](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews?filters%5Bsentiment_snippet%5D=2455431&qs=pros-and-cons#reviews)[
Automation (5)
](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews?filters%5Bsentiment_snippet%5D=2505710&qs=pros-and-cons#reviews)[
Complex Setup (2)
](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews?filters%5Bsentiment_snippet%5D=2505968&qs=pros-and-cons#reviews)[
Expensive (2)
](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews?filters%5Bsentiment_snippet%5D=2505685&qs=pros-and-cons#reviews)

Integrations

**IBM OpenPages**
Not enough data

**ServiceNow Governance, Risk, and Compliance (GRC)**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b22ccb8a3f3fad1a81e43c26633306f3/anecdotes.png "Product Avatar Image")

Anecdotes

](https://www.g2.com/products/anecdotes/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d678f75b804f5ddf3e4d332356495e8/bigid.png "Product Avatar Image")

BigID

](https://www.g2.com/products/bigid/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_44f8df28f2c172cbc91e96a79c2c3f13/bitsight.png "Product Avatar Image")

Bitsight

](https://www.g2.com/products/bitsight/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c90e2d42b632fd44971d741f1222702b/black-kite.png "Product Avatar Image")

Black Kite

](https://www.g2.com/products/black-kite/reviews)[
View all
](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/integrations)

Screenshots

**IBM OpenPages**
 ![IBM OpenPages screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1436540/OP1.jpg)

**ServiceNow Governance, Risk, and Compliance (GRC)**
 ![ServiceNow Governance, Risk, and Compliance (GRC) screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1344279/ORM---State-View%282%29.png)

Ratings

Meets Requirements

**IBM OpenPages**

8.4

8.451

**ServiceNow Governance, Risk, and Compliance (GRC)**

8.6

8.639

Ease of Use

**IBM OpenPages**

8.3

8.352

**ServiceNow Governance, Risk, and Compliance (GRC)**

8.0

8.084

Ease of Setup

**IBM OpenPages**

8.0

8.033

**ServiceNow Governance, Risk, and Compliance (GRC)**

7.7

7.731

Ease of Admin

**IBM OpenPages**

7.3

7.318

**ServiceNow Governance, Risk, and Compliance (GRC)**

7.7

7.718

Quality of Support

**IBM OpenPages**

8.4

8.449

**ServiceNow Governance, Risk, and Compliance (GRC)**

8.2

8.268

Has the product been a good partner in doing business?

**IBM OpenPages**

7.9

7.918

**ServiceNow Governance, Risk, and Compliance (GRC)**

8.3

8.318

Product Direction (% positive)

**IBM OpenPages**

8.2

8.252

**ServiceNow Governance, Risk, and Compliance (GRC)**

9.1

9.137

Features

Enterprise Risk Management (ERM)[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

8.7

19

8.4

51

Risk Management

Risk Identification

8.9

18

9.5(won by 0.6)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Risk Methodology

9.0(won by 0.7)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

7

KRI (Key Risk Indicator) Monitoring

8.7

14

9.0(won by 0.3)

5

Risk Classification

9.1(won by default)

16

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

KRI (Key Risk Indicator) Monitoring

Not enough data

Not enough data

Business Continuity Management

Procedure Templates

8.8(won by 1.1)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

5

Recovery Plans

8.3(won by default)

14

Not enough data

Crisis Management

9.0(won by default)

14

Not enough data

Task Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

IT Risk Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Vendor Risk Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Internal Controls Management

Not enough data

Not enough data

Reputational Risk Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Operational Risk Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Exceptions Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Safety Management

Not enough data

Not enough data

Legal Risk Management

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Feature Not Available

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Platform

Integration

8.6

15

8.9(won by 0.3)

12

Security & Privacy

8.9

15

9.7(won by 0.8)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Flexibility

8.4(won by 0.6)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

23

Mobile Access

8.4(won by default)

15

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Services

Implementation

8.4(won by 0.5)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

8

Customer Support

8.2(won by 1.0)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.2

6

Training & Learning

8.4(won by default)

16

Not enough data

Professional Services

9.0(won by default)

16

Not enough data

Additional Functionality

Predictive Analytics

Not enough data

Not enough data

Process Modeling & Designing

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Risk Reporting

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Business Continuity Exercising

Not enough data

Not enough data

Vulnerability/Threat Prioritization

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Risk Scoring

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Financial Risk Reporting

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Root Cause Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Business Process Control

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Scenario Planning

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Vendor Security and Privacy Assessment[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

9.7

8

Not enough data

Functionality

Customized Vendor Pages

10.0(won by default)

8

Not enough data

Centralized Vendor Catalog

9.4(won by default)

8

Not enough data

Questionnaire Templates

9.8(won by default)

8

Not enough data

User Access Control

9.8(won by default)

8

Not enough data

Risk assessment

Risk Scoring

9.8(won by default)

8

Not enough data

4th Party Assessments

9.8(won by default)

8

Not enough data

Monitoring And Alerts

9.6(won by default)

8

Not enough data

AI Monitoring

Not enough data

Not enough data

Generative AI - Vendor Security and Privacy Assessment

Text Summarization

Not enough data

Not enough data

Text Generation

Not enough data

Not enough data

Business Continuity Management[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

8.4

12

Not enough data

Planning

Program Management

8.3(won by default)

11

Not enough data

Resource Modelling

8.6(won by default)

11

Not enough data

Recovery Plans

8.5(won by default)

11

Not enough data

Templates

8.5(won by default)

11

Not enough data

Policy Management

Not enough data

Not enough data

Execution

Action Management

8.6(won by default)

11

Not enough data

Emergency Notifications

8.3(won by default)

11

Not enough data

Workflows

8.3(won by default)

11

Not enough data

Vulnerability Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Analytics

Business Impact Analysis

8.0(won by default)

11

Not enough data

Plan Reporting

8.6(won by default)

11

Not enough data

Recovery KPIs

8.0(won by default)

11

Not enough data

Integration

Integrated Risk Management

8.5(won by default)

11

Not enough data

Disaster Recovery

8.6(won by default)

11

Not enough data

EMNS

8.5(won by default)

11

Not enough data

Vendor Risk Management

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Business Continuity Management

Multi-step Planning

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Scenario Planning

Not enough data

Not enough data

Generative AI- Business Continuity Management

Automated Plan Generation

Not enough data

Not enough data

AI-Generated Post-Incident Reports and Summaries

Not enough data

Not enough data

Additional Functionality

Secure Data Storage

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

"What If" Scenarios

Not enough data

Not enough data

Incident Response Checklists

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Business Continuity Exercising

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Plan Development

Not enough data

Not enough data

Environmental, Social, and Governance (ESG) Reporting[Hide 53 FeaturesShow 53 Features](javascript:void(0);)

Not enough data

8.1

10

Data Collection

Data Types

Not enough data

8.3(won by default)

10

Data Sources

Not enough data

7.7(won by default)

10

Third Party

Not enough data

Feature Not Available

Reporting

Ratings

Not enough data

8.3(won by default)

10

Public

Not enough data

8.0(won by default)

10

Investment

Not enough data

Feature Not Available

Integration

Governance, Risk & Compliance

Not enough data

8.7(won by default)

10

Finance

Not enough data

8.5(won by default)

9

Environmental, Quality and Safety Management

Not enough data

8.5(won by default)

10

Sustainability Management

Not enough data

Not enough data

Emissions Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Internal Controls Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

Conflict Minerals Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Initiative Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Program Management

Not enough data

Not enough data

Framework Management

Not enough data

Not enough data

Disclosure Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Risk Management - Environmental, Social, and Governance (ESG) Reporting

Communications

Not enough data

8.1(won by default)

6

Risk Identification

Not enough data

7.5(won by default)

6

Risk Assessment

Not enough data

7.8(won by default)

6

Strategic Planning

Not enough data

8.0(won by default)

5

Scenario Planning

Not enough data

Not enough data

Reporting - Environmental, Social, and Governance (ESG) Reporting

Actionable Insights

Not enough data

8.3(won by default)

5

AI-Enabled ESG Reporting

Not enough data

7.8(won by default)

6

Performance Tracking

Not enough data

8.3(won by default)

6

Benchmarking & Competitive Analysis

Not enough data

Feature Not Available

Compliance Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Agentic AI - Environmental, Social, and Governance (ESG) Reporting

Autonomous Task Execution

Not enough data

Not enough data

Decision Making

Not enough data

Feature Not Available

Additional Functionality

KPI Monitoring

Not enough data

Not enough data

Emission Calculations

Not enough data

Not enough data

Environmental Metrics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Auditing

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Third Party & Supplier Risk Management[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

9.6

7

Not enough data

Risk Assessment

Scoring

9.8(won by default)

7

Not enough data

AI

Not enough data

Not enough data

Risk Control

Reviews

9.8(won by default)

7

Not enough data

Policies

9.5(won by default)

7

Not enough data

Workflows

9.5(won by default)

7

Not enough data

Monitoring

Vendor Performance

9.5(won by default)

7

Not enough data

Notifications

9.8(won by default)

7

Not enough data

Oversight

9.3(won by default)

7

Not enough data

Reporting

Centralized Data

9.3(won by 1.6)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

5

Templates

9.5(won by default)

7

Not enough data

360 View

9.8(won by default)

7

Not enough data

Agentic AI - Third Party & Supplier Risk Management

Adaptive Learning

Not enough data

Feature Not Available

Decision Making

Not enough data

Not enough data

Audit Management[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

8.8

14

Not enough data

Generative AI

AI Text Summarization

Not enough data

Feature Not Available

AI Text Generation

Not enough data

Feature Not Available

Generative AI

Not enough data

Not enough data

Workflows - Audit Management

Audit Trail

8.9(won by default)

14

Not enough data

Recommendations

9.0(won by default)

14

Not enough data

Collaboration Tools

9.0(won by default)

14

Not enough data

Integrations

8.3(won by default)

14

Not enough data

Audit Planning

8.8(won by default)

13

Not enough data

Documentation - Audit Management

Customizable Forms

8.8(won by default)

14

Not enough data

Checklists

8.6(won by default)

14

Not enough data

Reporting & Analytics - Audit Management

Activity Dashboard

8.9(won by default)

14

Not enough data

Audit Performance

8.6(won by default)

14

Not enough data

Industry Compliance

8.9(won by default)

14

Not enough data

ISO Compliance

Not enough data

Not enough data

Environmental Compliance

Not enough data

Not enough data

Sarbanes-Oxley Compliance

Not enough data

Not enough data

FDA Compliance

Not enough data

Not enough data

OSHA Compliance

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Additional Functionality

Mobile Access

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Certification Tracking

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Show 9 feature categories with incomplete data

Governance, Risk & Compliance[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Incident Management

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Evidence Management

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Sarbanes-Oxley Compliance

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Operational Risk Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Enterprise Risk Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

IT Risk Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Internal Controls Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Environmental Compliance

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Governance

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

FDA Compliance

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Data Privacy Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

Not enough data

Functionality

Data Subject Access Requests

Not enough data

Not enough data

Identity Verification

Not enough data

Not enough data

Privacy Impact Assessments

Not enough data

Not enough data

Data Mapping - survey-based

Not enough data

Not enough data

Data Mapping - automated

Not enough data

Not enough data

Data Discovery

Not enough data

Not enough data

Data Classification

Not enough data

Not enough data

De-identification/pseudonymization

Not enough data

Not enough data

Breach notification

Not enough data

Not enough data

Consent management

Not enough data

Feature Not Available

Website tracking scanning

Not enough data

Feature Not Available

Data access governance

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Vendor Risk Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Customer Data Management

Not enough data

Not enough data

Internal Controls Management

Not enough data

Not enough data

Vulnerability Management

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Deletion Management

Not enough data

Not enough data

Additional Functionality

Reporting & Statistics

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Security Breach Monitoring

Not enough data

Not enough data

Data Masking

Not enough data

Not enough data

Data Lineage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Privacy Options

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Data Subject Requests (DSR/DSAR)

Not enough data

Not enough data

PIA/DPIA

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

GDPR Compliance

Not enough data

Not enough data

Privacy Impact Assessment (PIA)[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

Not enough data

Functionality

Centralized platform

Not enough data

Not enough data

Tracking

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Workflow

Not enough data

Not enough data

Reporting and analytics

Not enough data

Not enough data

IT Risk Management[Hide 4 FeaturesShow 4 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Monitoring - IT Risk Management

AI Monitoring

Not enough data

Not enough data

Agentic AI - IT Risk Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Policy Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Feature Not Available

AI Text Summarization

Not enough data

Feature Not Available

Generative AI

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Platform AI Features - Policy Management

Reports

Not enough data

Feature Not Available

Workflow Management

Not enough data

Feature Not Available

Customizable Reports

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Renewal Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Lifecycle Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Policy Metadata Management

Not enough data

Not enough data

Expiration Management

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Additional Functionality

Version Control

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Policy Training

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Attestation

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Document Analysis

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Policy Creation

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Policy Library

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Document Review

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Regulatory Change Management[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Agentic AI - Regulatory Change Management

Autonomous Task Execution

Not enough data

Feature Not Available

Multi-step Planning

Not enough data

Feature Not Available

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Feature Not Available

Proactive Assistance

Not enough data

Feature Not Available

Campaign Planning

Not enough data

Not enough data

Operational Risk Management[Hide 29 FeaturesShow 29 Features](javascript:void(0);)

Not enough data

Not enough data

Operational Risk Management

Operational Risk Methodology

Not enough data

Not enough data

Operational Risk Classification

Not enough data

Not enough data

Operational Risk Identification

Not enough data

Not enough data

Business Resilience

Business Continuity

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Generative AI

AI Tasks

Not enough data

Not enough data

Agentic AI - Operational Risk Management

Proactive Assistance

Not enough data

Feature Not Available

Additional Functionality

Scenario Planning

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Risk Scoring

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Risk Reporting

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

API

Not enough data

Not enough data

Compliance Management[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

Not enough data

Policy & Controls Management - Compliance Management

Policy Management

Not enough data

Not enough data

Regulatory Change Management

Not enough data

Not enough data

Control Mapping

Not enough data

Not enough data

Workflow & Task Management - Compliance Management

Issue Management

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Policy Attestation

Not enough data

Not enough data

Evidence & Documentation - Compliance Management

Document Management

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Evidence Collection

Not enough data

Not enough data

Reporting & Analytics - Compliance Management

Compliance Reporting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Generative AI - Compliance Management

AI Text Summarization

Not enough data

Not enough data

AI Control Mapping

Not enough data

Not enough data

Security Compliance[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI - Security Compliance

Predictive Risk

Not enough data

Not enough data

Automated Documentation

Not enough data

Not enough data

Additional Functionality

HIPAA Compliant

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Consent Management

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

PIA/DPIA

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

PCI Compliance

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Data Governance

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Intrusion Detection System

Not enough data

Not enough data

Log Analysis

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Log Management

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

PCI Assessment

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

File Integrity Monitoring

Not enough data

Not enough data

Exceptions Management

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Activity Monitoring

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![IBM OpenPages](https://images.g2crowd.com/uploads/product/hd_favicon/836e26af0223dcd39231ba7847881ba2/ibm-openpages.svg "IBM OpenPages")](https://www.g2.com/products/ibm-openpages/reviews)

IBM OpenPages

Small-Business(50 or fewer emp.)

31.3%

Mid-Market(51-1000 emp.)

35.9%

Enterprise(\> 1000 emp.)

32.8%

[![ServiceNow Governance, Risk, and Compliance (GRC)](https://images.g2crowd.com/uploads/product/hd_favicon/5da2564b9f2d3f982d8ee50298bc2b58/servicenow-governance-risk-and-compliance-grc.svg "ServiceNow Governance, Risk, and Compliance (GRC)")](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews)

ServiceNow Governance, Risk, and Compliance (GRC)

Small-Business(50 or fewer emp.)

13.9%

Mid-Market(51-1000 emp.)

25.3%

Enterprise(\> 1000 emp.)

60.8%

Small-Business

(50 or fewer emp.)

31.3%

13.9%

Mid-Market

(51-1000 emp.)

35.9%

25.3%

Enterprise

(\> 1000 emp.)

32.8%

60.8%

Reviewers' Industry

[![IBM OpenPages](https://images.g2crowd.com/uploads/product/hd_favicon/836e26af0223dcd39231ba7847881ba2/ibm-openpages.svg "IBM OpenPages")](https://www.g2.com/products/ibm-openpages/reviews)
IBM OpenPages

Banking

17.2%

Information Technology and Services

14.1%

Computer Software

10.9%

Financial Services

10.9%

Insurance

6.3%

Other

40.6%

[![ServiceNow Governance, Risk, and Compliance (GRC)](https://images.g2crowd.com/uploads/product/hd_favicon/5da2564b9f2d3f982d8ee50298bc2b58/servicenow-governance-risk-and-compliance-grc.svg "ServiceNow Governance, Risk, and Compliance (GRC)")](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews)
ServiceNow Governance, Risk, and Compliance (GRC)

Consulting

8.5%

Retail

8.5%

Insurance

8.5%

Banking

8.5%

Financial Services

7.0%

Other

59.2%

FAQs

## IBM OpenPages vs ServiceNow Governance, Risk, and Compliance (GRC) FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between IBM OpenPages vs ServiceNow Governance, Risk, and Compliance (GRC)?

IBM OpenPages and ServiceNow Governance, Risk, and Compliance (GRC) are most clearly distinguished by IBM OpenPages' higher Ease of Setup and Quality of Support scores, while both products share the same overall G2 rating.

| | [IBM OpenPages](https://www.g2.com/products/ibm-openpages/reviews) | [ServiceNow Governance, Risk, and Compliance (GRC)](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.2/5 (76 reviews) | 4.2/5 (113 reviews) |
| Largest Segment | Enterprise | Enterprise |
| Ease of Setup score | 8.0 | 7.7 |
| Quality of Support score | 8.4 | 8.1 |
| Top Reviewer-Cited Strength | Risk Management (12 all-time mentions) | — |

### How do the pricing models of IBM OpenPages and ServiceNow Governance, Risk, and Compliance (GRC) compare?

IBM OpenPages and ServiceNow Governance, Risk, and Compliance (GRC) are rated at parity for value, with both products lacking a distinct advantage in reviewer satisfaction on price or cost.

- **IBM OpenPages:** In recent reviews, several reviewers mention that IBM OpenPages is costly, but also note its comprehensive features and automation justify the investment for larger organizations.
- **ServiceNow Governance, Risk, and Compliance (GRC):** Recent reviewers highlight that ServiceNow GRC's subscription-based pricing can be challenging for smaller organizations, and some express a desire for alternative pricing models.

### What are the best alternatives to IBM OpenPages and ServiceNow Governance, Risk, and Compliance (GRC)?

The top 3 alternatives to IBM OpenPages and ServiceNow Governance, Risk, and Compliance (GRC) are Optro, Archer, and — (no third alternative supported in the data).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [IBM OpenPages](https://www.g2.com/products/ibm-openpages/reviews) | 4.2/5 (76 reviews) | Enterprise | Costly for some, but valued for comprehensive features | Risk Management (12 all-time mentions) |
| [ServiceNow Governance, Risk, and Compliance (GRC)](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews) | 4.2/5 (113 reviews) | Enterprise | Subscription-based pricing can be challenging for smaller organizations | — |
| [Optro](https://www.g2.com/products/optro/reviews) | 4.6/5 (1623 reviews) | Enterprise | — | — |
| [Archer](https://www.g2.com/products/archer-technologies-archer/reviews) | 3.6/5 (20 reviews) | Enterprise | — | — |

### Which Enterprise Risk Management (ERM) features should I prioritize when comparing IBM OpenPages and ServiceNow Governance, Risk, and Compliance (GRC)?

Buyers comparing IBM OpenPages and ServiceNow Governance, Risk, and Compliance (GRC) should prioritize Risk Management, Automation, Ease of Use, Audit Management, and Compliance Management.

- **Risk Management:** IBM OpenPages is cited for Risk Management in 12 all-time reviews; ServiceNow GRC does not have a comparable mention count.
- **Automation:** IBM OpenPages is cited for Automation in 7 all-time reviews; ServiceNow GRC does not have a comparable mention count.
- **Ease of Use:** IBM OpenPages scores 8.3; ServiceNow GRC scores 7.9.
- **Audit Management:** IBM OpenPages is cited for Audit Management in 6 all-time reviews.
- **Compliance Management:** IBM OpenPages is cited for Compliance Management in 6 all-time reviews.

### What are the pros and cons of IBM OpenPages vs ServiceNow Governance, Risk, and Compliance (GRC)?

IBM OpenPages' headline strength is Risk Management, while ServiceNow Governance, Risk, and Compliance (GRC) is recognized for centralizing GRC activities and workflow automation.

- **IBM OpenPages strengths:** Risk Management (12 all-time mentions), Automation (7), Ease of Use (7), Security (7), Audit Management (6), Compliance Management (6), Efficiency (6), Customer Support (5), Customizability (5), Features (5), Reliability (5), User Interface (5).
- **IBM OpenPages trade-offs:** Reviewers note a learning curve, complexity for new users, high cost, and some challenges with customization and reporting.
- **ServiceNow Governance, Risk, and Compliance (GRC) strengths:** Reviewers highlight centralization of GRC activities, workflow automation, configurable frameworks, and executive reporting.
- **ServiceNow Governance, Risk, and Compliance (GRC) trade-offs:** Reviewers mention complexity in implementation, a steep learning curve for administrators, high licensing costs, and inconsistent support experiences.

### Is IBM OpenPages or ServiceNow Governance, Risk, and Compliance (GRC) better for small businesses?

IBM OpenPages and ServiceNow Governance, Risk, and Compliance (GRC) both primarily serve the Enterprise segment, with no clear small-business leader in reviewer sentiment.

- **IBM OpenPages:** Largest segment is Enterprise; reviewers highlight scalability and comprehensive features, but also mention high cost as a barrier for smaller organizations.
- **ServiceNow Governance, Risk, and Compliance (GRC):** Largest segment is Enterprise; reviewers note that subscription-based pricing and complexity may be challenging for small businesses.

### Which Enterprise Risk Management (ERM) platform has better integrations?

IBM OpenPages and ServiceNow Governance, Risk, and Compliance (GRC) are at parity for integrations, with no reviewer-cited third-party integration themes or counts available for either product.

- **IBM OpenPages:** No reviewer-cited integrations are mentioned in recent reviews.
- **ServiceNow Governance, Risk, and Compliance (GRC):** No reviewer-cited integrations are mentioned in recent reviews.

### How do IBM OpenPages and ServiceNow Governance, Risk, and Compliance (GRC) compare on customer support?

IBM OpenPages and ServiceNow Governance, Risk, and Compliance (GRC) are rated at near-parity for Quality of Support, with IBM OpenPages at 8.4 and ServiceNow GRC at 8.1.

- **IBM OpenPages:** Reviewers frequently cite responsive and helpful support, with 5 all-time mentions for Customer Support and several recent reviews praising support quality.
- **ServiceNow Governance, Risk, and Compliance (GRC):** Reviewers describe support as inconsistent, with some noting helpful experiences and others mentioning slow ticket resolution and limited documentation.

### Which is easier to implement, IBM OpenPages or ServiceNow Governance, Risk, and Compliance (GRC)?

IBM OpenPages and ServiceNow Governance, Risk, and Compliance (GRC) are rated at near-parity for Ease of Setup, with IBM OpenPages at 8.0 and ServiceNow GRC at 7.7.

- **IBM OpenPages:** Reviewers describe the setup as straightforward once processes are defined, but note a learning curve and complexity for new users.
- **ServiceNow Governance, Risk, and Compliance (GRC):** Reviewers mention that initial setup can be easy for those familiar with the platform, but complexity and the need for specialized expertise can lengthen implementation for new users.

### Which product has better Workflows?

IBM OpenPages is more frequently cited for its Workflows feature, with multiple all-time mentions, while ServiceNow Governance, Risk, and Compliance (GRC) is also recognized for workflow automation but without a comparable mention count.

- **IBM OpenPages:** Workflows are cited as a standout feature in recent reviews, with multiple all-time mentions for Automation (7), Customizable Workflows, and Dashboard Usability (4).
- **ServiceNow Governance, Risk, and Compliance (GRC):** Reviewers highlight workflow automation and process-driven features, but no all-time mention count is available.

Alternatives

**IBM OpenPages Alternatives**

 ![Archer](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b09ead1c36668179828abda8c2145ff4/archer-technologies-archer.jpg "Archer")

[
Archer
](/products/archer-technologies-archer/reviews)

 ![Optro](https://images.g2crowd.com/uploads/product/hd_favicon/8097120d5d97da2284759bf528fe5a60/optro.svg "Optro")

[
Optro
](/products/optro/reviews)

 ![Diligent One Platform](https://images.g2crowd.com/uploads/product/hd_favicon/93a163798200a858ff2197033325750f/diligent-one-platform.svg "Diligent One Platform")

[
Diligent One Platform
](/products/diligent-one-platform/reviews)

 ![LogicGate](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33cc27d36ee3cc5b0fb173768621ff90/logicgate.png "LogicGate")

[
LogicGate
](/products/logicgate/reviews)

**ServiceNow Governance, Risk, and Compliance (GRC) Alternatives**

 ![Archer](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b09ead1c36668179828abda8c2145ff4/archer-technologies-archer.jpg "Archer")

[
Archer
](/products/archer-technologies-archer/reviews)

 ![Optro](https://images.g2crowd.com/uploads/product/hd_favicon/8097120d5d97da2284759bf528fe5a60/optro.svg "Optro")

[
Optro
](/products/optro/reviews)

 ![Vanta](https://images.g2crowd.com/uploads/product/hd_favicon/2c618c9a5d188e378adf34320cd78e2a/vanta.svg "Vanta")

[
Vanta
](/products/vanta/reviews)

 ![LogicGate](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33cc27d36ee3cc5b0fb173768621ff90/logicgate.png "LogicGate")

[
LogicGate
](/products/logicgate/reviews)