--- title: ServiceNow Governance, Risk, and Compliance (GRC) Reviews meta_title: 'ServiceNow Governance, Risk, and Compliance (GRC) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 126 reviews by the users' company size, role or industry to find out how ServiceNow Governance, Risk, and Compliance (GRC) works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 126 scale: '5' date_modified: '2026-11-08' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

ServiceNow Governance, Risk, and Compliance (GRC) Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

ServiceNow Governance, Risk, and Compliance (GRC) Reviews (126)

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Reviews

ServiceNow Governance, Risk, and Compliance (GRC) Reviews (126)

View 1 Video Reviews
4.2
126 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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MR
Mohammed R.
"IRM Review"
4/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

The best part of ServiceNow IRM is the entity structure and how it links to CMDB data natively meaning IT and Risk are using the same data set Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

Control objectives and risk statements don’t align amazingly with how the industry does risk and compliance Review collected by and hosted on G2.com.

LK
Lori K.
Enterprise (> 1000 emp.)
"Efficient Compliance Tracking, Minor UI Improvements Needed"
4/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

I like that ServiceNow Governance, Risk, and Compliance (GRC) works like the rest of the platform, making it easy to use. The initial setup was easy too. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

I think they should make the UI a bit easier for new users to ServiceNow. Review collected by and hosted on G2.com.

GS
Greg S.
"Great product with strong integration"
3.5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

The risk and compliance product has strong integration with the rest of the Servicenow platform and enables strong reporting of risk and compliance posture. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

The success of the product depends strongly on mature internal processes and platform data. It is not plug and play. Review collected by and hosted on G2.com.

NB
Nathan B.
"Insight into every aspect of Governance"
2.5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

The interrelatedness of the different controls, assessments, issues provide a holistic view of compliance at the company Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

Not a unique issue to SN's implementation of GRC, but the space is very jargon heavy Review collected by and hosted on G2.com.

MC
michael C.
"Complex but powerful"
4/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

This module works differently than most other ServiceNow modules. But it manages GRC effectively. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

Our GRC team has been able to complete audits faster and maintain higher levels of compliance since implementing this module. Review collected by and hosted on G2.com.

HB
Hokkie B.
"GRC tooling"
3.5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

For end users it is easy to use. For developers it is easy to configure. The solution is spot on for GRC purposes. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

Not me personally, but the the license model is for clients complex Review collected by and hosted on G2.com.

DV
Duane v.
Enterprise (> 1000 emp.)
"Intuitive GRC Workspace, Promising Start with ServiceNow"
3.5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

GRC Workspace very intuitive. Our company is just starting to use ServiceNow's capabilities in this space. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

Our company is just starting to use ServiceNow's capabilities in this space. Review collected by and hosted on G2.com.

PK
Pankaj K.
Originally submitted 5/7/2026
"Pk review"
4.5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

GRC IS great for managing policing and keeps things under compliance Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

Needs knowledge on the domain both the developer and management Review collected by and hosted on G2.com.

KY
Katie Y.
Enterprise (> 1000 emp.)
"Centralized Compliance Tracking at Its Best"
5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

I appreciate that ServiceNow Governance, Risk, and Compliance (GRC) is centralized in one system. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

N/A Review collected by and hosted on G2.com.

CV
Chandra V.
"Grc review"
5/5
What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)?

Single place to store controls, issues , incident and risk Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)?

Native out of the box questionnaire functionality like RSA Archer tool would be helpful Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

17 months

Perceived Cost

$$$$$
ServiceNow Governance, Risk, and Compliance (GRC) Comparisons
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