ServiceNow Governance, Risk, and Compliance (GRC) Reviews & Product Details

- It Is Easy to use.

- You can search if you are not able to find the exact path for your issue

- If you don't know where to open the tickets, you can open them in "other request" which is a good feature.

- you get a mail notification, so you don't have to go to the app for the updates.

- Can open closed incidents again if not satisfied with the results.

-I am using this frequently for my queries

Overall, it is a good app, if you need assistance from office teams not present in your country. Review collected by and hosted on G2.com.

There are no demos available for filling in tickets, even though sometimes there is a lot of information required that you may not know. Review collected by and hosted on G2.com.

ServiceNow ESG Management helps you manage your environmental, social, and governance (ESG) stuff. You can set goals and targets, and track your progress. You can enter data manually or connect to other software to get data automatically. My organisation use the software issue management throughout the work environment. It seemlessly integrate with our in house chatbot which further enhances the functionality. Review collected by and hosted on G2.com.

The UI can be more intuitive. It is not always easy to navigate for beginners. Review collected by and hosted on G2.com.

From inventory to IT service management (changes, tickets, etc) this platform gave us organised processes and more that translated to better customer service and satisfaction. Review collected by and hosted on G2.com.

Training and skills to manage the platform can be costly in my humble opinion, but varies to regions. Review collected by and hosted on G2.com.

The visibility that it provides on any incident that is being submitted. And the FAQs about how to proceed and raise a ticket and in which category. Review collected by and hosted on G2.com.

Asks too many questions and too many approvals required for raising tickets. Review collected by and hosted on G2.com.

I appreciate how easy to use it is and how frequency we end up using it in our company. Review collected by and hosted on G2.com.

I don't like the limited features available. Review collected by and hosted on G2.com.

Ease of Use, Implementation and Integration Review collected by and hosted on G2.com.

Limited number of features for exploration Review collected by and hosted on G2.com.

I like that it is designed to be interconnected with other modules within security and across the company. Review collected by and hosted on G2.com.

The other apps that should be connected are not yet connected to BCM therefore much of my work is manual data management or finding myself telling the end user to not pay attention to the screen because it's not applicable. It's not intuitive or user friendly and doesn't connect the dots for the user.

The plan is not as customizable as we would like it, for both the end user and the BCM admin. We can't build strategies around our most critical loss scenarios and it's not easy to use the workspace.

There's no mobile version of the plan.

I can't filter the BCM metrics based on L levels.

We don't even bother to use the plans in ServiceNow and I would really like to. Review collected by and hosted on G2.com.

Aids the user with flawless end to end service from raising ticket till solving the issue. Review collected by and hosted on G2.com.

Sometimes the user may tend to lose the track of what they have to land on, as they have multiple options to navigate. Review collected by and hosted on G2.com.

ServiceNow Governance, Risk, and Compliance (GRC) revolutionizes outdated procedures throughout your entire organization, creating a cohesive GRC program on the Now Platform.

By leveraging the power of continuous monitoring, intelligent prioritization, and advanced automation, ServiceNow GRC empowers you with the capability to promptly and effectively address real risks as they unfold, in real time. With ServiceNow GRC, you can seamlessly monitor and track potential risks, prioritize them based on their significance, and automate the necessary actions to mitigate and resolve them swiftly, ensuring the highest level of risk management and compliance across your organization. Review collected by and hosted on G2.com.

While ServiceNow GRC offers numerous benefits, there are a few aspects that some users may find less favorable:

1. While ServiceNow GRC provides a range of customization options, there may be certain scenarios where users have specific requirements or unique workflows that are challenging to achieve within the platform's framework. This can limit the flexibility for organizations seeking highly tailored solutions.

2. Availability of comprehensive documentation and support resources for ServiceNow GRC can be limited. This may result in difficulties when troubleshooting issues or seeking guidance for complex configurations. Review collected by and hosted on G2.com.

ESG reduces the risk, brand reputation, investor loyalty. Independent risk-free and for governance and compliance. Also best facilities and easier reporting on ESG Review collected by and hosted on G2.com.

Need to understand from scratch and for implementation we need to make sure our governance and risk where we need to implement the ESG for example ESG in SAP Need best strategy Review collected by and hosted on G2.com.