# RELEX vs Service Optimizer 99+ Comparison | | RELEX | Service Optimizer 99+ | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | | **Total Reviews** | 21 | 49 | | **Largest Market Segment** | Enterprise (60.0% of reviews) | Mid-Market (46.9% of reviews) | | **Entry Level Price** | No pricing available | $-$$$$ | --- ## Top Pros & Cons ### RELEX Pros: - Ease of Use (5 reviews) - Customer Support (3 reviews) Cons: - Inventory Management (2 reviews) - Lack of Features (2 reviews) ### Service Optimizer 99+ Pros: - Forecasting (10 reviews) - Forecasting Accuracy (10 reviews) Cons: - Improvement Needed (4 reviews) - Lacking Features (3 reviews) --- ## Ratings Comparison | Rating | RELEX | Service Optimizer 99+ | |---|---|---| | **Meets Requirements** | 8.5 (17 reviews) | 8.7 (42 reviews) | | **Ease of Use** | 8.5 (17 reviews) | 8.5 (42 reviews) | | **Ease of Setup** | 8.1 (13 reviews) | 8.0 (20 reviews) | | **Ease of Admin** | 8.6 (12 reviews) | 8.2 (21 reviews) | | **Quality of Support** | 8.4 (16 reviews) | 8.6 (41 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (13 reviews) | 9.4 (22 reviews) | | **Product Direction (% positive)** | 8.4 (15 reviews) | 9.4 (40 reviews) | --- ## Pricing ### RELEX #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Service Optimizer 99+ #### Entry-Level Pricing Plan: ToolsGroup SO99+ Price: $-$$$$ [Learn more about Service Optimizer 99+](https://www.g2.com/products/service-optimizer-99/reviews) #### Free Trial No --- ## Features Comparison By Category ### Supply Chain Planning | Product | Score | Reviews | |---|---|---| | **RELEX** | 9.0/10 | 7 | | **Service Optimizer 99+** | 8.4/10 | 27 | #### Analytics | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Forecasting - Supply Chain Planning** | 8.1 (6 reviews) | 9.4 (24 reviews) | | **Asset Tracking - Supply Chain Planning** | Not enough data | Feature Not Available | | **Data Collection - Supply Chain Planning** | 9.3 (5 reviews) | 8.6 (21 reviews) | | **Business Reporting - Supply Chain Planning** | 9.5 (7 reviews) | 8.7 (24 reviews) | #### Warehouse Management | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Sales and Operations Planning - Supply Chain Planning** | Not enough data | 7.8 (22 reviews) | | **Production Planning - Supply Chain Planning** | 9.0 (5 reviews) | 7.5 (22 reviews) | | **Workforce Management - Supply Chain Planning** | Not enough data | Feature Not Available | | **Process Automation - Supply Chain Planning** | 9.3 (5 reviews) | 8.3 (19 reviews) | ### Sales & Ops Planning | Product | Score | Reviews | |---|---|---| | **RELEX** | N/A | N/A | | **Service Optimizer 99+** | 8.4/10 | 23 | #### Collaborate | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Optimization** | Not enough data | 8.9 (23 reviews) | | **Supply Chain Planning** | Not enough data | 9.0 (21 reviews) | #### Logistics | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Warehouse Optimization** | Not enough data | 7.2 (19 reviews) | | **Inventory Targets** | Not enough data | 9.0 (21 reviews) | | **Procurement Planning** | Not enough data | 8.1 (18 reviews) | ### Retail Pricing | Product | Score | Reviews | |---|---|---| | **RELEX** | N/A | N/A | | **Service Optimizer 99+** | N/A | N/A | #### Platform Additional Functionality | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Dashboard** | Not enough data | Not enough data | | **Cloud** | Not enough data | Not enough data | | **On-Premise** | Feature Not Available | Not enough data | #### Platform Data | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Visualization** | Not enough data | Not enough data | | **Platform Search** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Alerts and Notifications** | Not enough data | Not enough data | #### Platform Basics | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Reporting** | Not enough data | Not enough data | | **Interoperability** | Not enough data | Not enough data | | **Performance** | Not enough data | Not enough data | ### Inventory Control | Product | Score | Reviews | |---|---|---| | **RELEX** | N/A | N/A | | **Service Optimizer 99+** | N/A | N/A | #### Multichannel inventory management | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Warehouse Inventory Transfer** | Not enough data | Not enough data | | **Multichannel Inventory Syncing** | Not enough data | Not enough data | | **Multi-Warehouse Routing** | Not enough data | Not enough data | #### 3PL inventory management | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Client management** | Not enough data | Not enough data | | **Marketplace connections** | Not enough data | Not enough data | | **3PL inventory tracking** | Not enough data | Not enough data | #### Inventory Management | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Inventory Tracking** | Not enough data | Not enough data | | **Inventory Costing** | Not enough data | Not enough data | | **Product Master** | Not enough data | Not enough data | | **Inventory Forecasting** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### Inventory Management Platform Features | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Centralized Inventory Database** | Not enough data | Not enough data | | **Inventory Level Dashboards** | Not enough data | Not enough data | | **Stock History Reporting** | Not enough data | Not enough data | | **Low Stock Notifications** | Not enough data | Not enough data | | **Bundles, Kits, & Variants** | Not enough data | Not enough data | | **Asset Tracking** | Not enough data | Not enough data | | **Inventory Forecasting** | Not enough data | Not enough data | | **eCommerce Integrations** | Not enough data | Not enough data | | **Accounting Integrations** | Not enough data | Not enough data | | **Data Exporting / Importing** | Not enough data | Not enough data | ### Demand Planning | Product | Score | Reviews | |---|---|---| | **RELEX** | 8.8/10 | 7 | | **Service Optimizer 99+** | 8.1/10 | 34 | #### Analytics | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Reporting** | Not enough data | 8.3 (32 reviews) | | **Segmentation analysis** | Not enough data | 8.4 (22 reviews) | | **Product lifecycle** | Not enough data | 7.9 (27 reviews) | | **Simulation** | Not enough data | 7.2 (25 reviews) | | **Historical Forecast** | 8.7 (5 reviews) | 8.9 (33 reviews) | #### Collaboration | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Integrations** | 8.7 (5 reviews) | 8.6 (29 reviews) | | **Multiple users** | 9.3 (5 reviews) | 8.8 (32 reviews) | | **Forecast collaboration** | 8.7 (5 reviews) | 8.5 (31 reviews) | | **Inventory collaboration** | Not enough data | 8.5 (20 reviews) | #### Planning | Feature | RELEX | Service Optimizer 99+ | |---|---|---| | **Planning dashboard** | 9.3 (5 reviews) | 8.3 (22 reviews) | | **Capacity Planning** | Not enough data | 7.6 (17 reviews) | | **Assortment Planning** | 8.7 (5 reviews) | 7.2 (19 reviews) | | **Business functions** | 8.3 (5 reviews) | 7.9 (22 reviews) | | **Goal planning** | Not enough data | 7.8 (19 reviews) | | **Comprehensive Planning** | Not enough data | 8.3 (20 reviews) | | **Workflow** | Not enough data | 8.0 (19 reviews) | --- ## Categories **Shared Categories (2):** [Supply Chain Planning Software](https://www.g2.com/categories/supply-chain-planning), [Demand Planning Software](https://www.g2.com/categories/demand-planning) **Unique to RELEX (2):** [Retail Pricing Software](https://www.g2.com/categories/retail-pricing), [Supply Chain Suites](https://www.g2.com/categories/supply-chain-suites) **Unique to Service Optimizer 99+ (2):** [Sales & Ops Planning Software](https://www.g2.com/categories/sales-ops-planning), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software) --- ## Reviewer Demographics ### By Company Size | Segment | RELEX | Service Optimizer 99+ | |---|---|---| | **Small-Business** | 15.0% | 24.5% | | **Mid-Market** | 25.0% | 46.9% | | **Enterprise** | 60.0% | 28.6% | ### By Industry #### RELEX - **Retail:** 50.0% - **Wholesale:** 10.0% - **Logistics and Supply Chain:** 10.0% - **Information Technology and Services:** 10.0% - **Pharmaceuticals:** 5.0% - **Food & Beverages:** 5.0% - **Consumer Electronics:** 5.0% - **Computer Software:** 5.0% #### Service Optimizer 99+ - **Consumer Goods:** 12.2% - **Automotive:** 10.2% - **Consulting:** 8.2% - **Building Materials:** 8.2% - **Apparel & Fashion:** 6.1% - **Logistics and Supply Chain:** 6.1% - **Retail:** 6.1% - **Packaging and Containers:** 4.1% - **Mechanical or Industrial Engineering:** 4.1% - **Information Technology and Services:** 4.1% - **Other:** 30.6% --- ## Alternatives ### Alternatives to RELEX - [SAP Integrated Business Planning](https://www.g2.com/products/sap-integrated-business-planning/reviews) — 4.3/5 stars (299 reviews) - [Anaplan](https://www.g2.com/products/anaplan/reviews) — 4.6/5 stars (458 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews) - [Board](https://www.g2.com/products/board/reviews) — 4.4/5 stars (318 reviews) - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (290 reviews) - [Streamline](https://www.g2.com/products/gmdh-streamline/reviews) — 4.4/5 stars (259 reviews) - [Blue Yonder Demand Planning](https://www.g2.com/products/blue-yonder-demand-planning/reviews) — 4.1/5 stars (30 reviews) - [IBM Planning Analytics](https://www.g2.com/products/ibm-planning-analytics/reviews) — 4.4/5 stars (257 reviews) - [Logility Solutions](https://www.g2.com/products/logility-solutions/reviews) — 4.1/5 stars (123 reviews) - [Netstock](https://www.g2.com/products/netstock/reviews) — 4.6/5 stars (172 reviews) ### Alternatives to Service Optimizer 99+ - [SAP Integrated Business Planning](https://www.g2.com/products/sap-integrated-business-planning/reviews) — 4.3/5 stars (299 reviews) - [Anaplan](https://www.g2.com/products/anaplan/reviews) — 4.6/5 stars (458 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3827 reviews) - [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) — 4.7/5 stars (3486 reviews) - [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1608 reviews) - [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (392 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (333 reviews) - [Board](https://www.g2.com/products/board/reviews) — 4.4/5 stars (318 reviews) --- ## Top Discussions ### RELEX No discussions available for this product. ### Service Optimizer 99+ No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/relex-solutions-relex-vs-service-optimizer-99)