Twilio SendGrid Email API Reviews & Product Details

SendGrid makes it simple and stress-free to communicate with your customers. Our technology and expertise helps senders save time, scale their business, and succeed in an ever-changing email landscape. We are trusted by over 80,000 customers globally - big and small - to send over 45 billion emails every month. We help developers send with confidence by providing: FAST AND FRIENDLY INTEGRATION SendGrid's optimized integration tools and standardized API were built by developers for developers to make integrating with SendGrid a breeze. Interactive API reference, open source libraries in 7 languages, and clear setup flow help you get your first email out in 5 minutes or less. SendGrid's RESTful APIs are built on HTTP and return JSON for straightforward implementation. DELIVERY AND SCALE YOU CAN TRUST SendGrid provides powerful performance to accomplish your goals—proven at scale for senders like Uber. With 99.95% platform and API uptime, we’re available when they need us. Processing over 45 billion emails every month, our custom MTA can support your growth. We help optimize your email delivery by maintaining relationships with key email ecosystem influencers, and providing key delivery tools. TOOLS AND INSIGHTS TO EMPOWER YOU Know more about your sending and safely share your SendGrid account so you don’t have to waste time pulling data and putting out fires. Use SendGrid email templates and review stats in the UI to easily collaborate with your team. Maintain delivery visibility and troubleshoot with ease with our enhanced email activity feed. HELP WHEN YOU NEED IT When the unavoidable problem strikes, we’re your partner in getting your program back where you need it. Our 24/7 technical Support Team is knowledgeable and on-call to help, or solve it yourself with concise how-to content in the SendGrid Knowledge Center. Whether you want help optimizing your initial implementation, a quick one-time consultation, or ongoing advice, our expert services are here to optimize your email program.

Seller

Twilio

Discussions

Twilio SendGrid Email API Community

Languages Supported

English

Overview by

Steph Dollan

Pricing

Pricing provided by Twilio SendGrid Email API.

ESSENTIALS (40K, 100K Packages)

$14.95 to $29.95

per month

PRO (100K, 300K, 700K, 1.5M, 2.5M Packages)

$89.95 to $949.95

per month

View More Pricing Information

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Twilio SendGrid Email API Integrations

(5)

Integration information sourced from real user reviews.

Twilio SendGrid Email API Media

Twilio SendGrid Email API Demo - Share a Single Email Platform With Your Whole Team

Secure account sharing, delivery and engagement dashboards, and template management tools allow you to work together easily.

Twilio SendGrid Email API Demo - Optimize Your Inbox Delivery and Engagement

Improve deliverability with domain authentication and link customization, whether sending from shared IP pools or a dedicated IP.

Twilio SendGrid Email API Demo - Integrate and Deliver via SMTP or API in 5 Minutes or Less

Integrate with support from multiple development frameworks and client libraries, including Node.js, Ruby, Python, Go, PHP, Java, and C#.

Twilio SendGrid Email API Demo - Expedite Your Integration With Robust Documentation

Integrate and easily send email from your app, whether it's a CMS, framework, CRM, or your own code.

Twilio SendGrid Email API Demo - Understand The Delivery Journey and User Engagement for Every Email

Gain full visibility into each of your email messages with our enhanced analytics and email activity feed.

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Steven L.

Internet Marketing Manager

Mid-Market (51-1000 emp.)

5/11/2021

"Reliable and Cost Effective Email Service"

5/5

What do you like best about Twilio SendGrid Email API?

That I can count on SendGrid to get important emails sent to our customers and company representatives. I have full confidence that important communications are being sent and received. We have integrated with Gravity Forms and the it is seamless. Onboarding and set up was very easy with clear instructions. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

I have no complaints, love this service. The price is excellent and the platform easy to use across multiple domain setups Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

If you're having issues with emails not getting sent through your website using traditional methods I would highly recommend giving SendGrid a try. Since using the API on our website deliverability has been 100% and we are no longer worried about losing business or email not getting sent. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We use SendGrid to ensure delivery of contact forms submitted on our websites, in the past we found that customers and stores we manage were not receiving notices 100% of the time. Since we started using SendGrid I can sleep better at night knowing we're not losing business and serving our customers promptly Review collected by and hosted on G2.com.

Cristian N.

Senior Technical Consultant

Computer Networking

Mid-Market (51-1000 emp.)

4/30/2026

"Reliable and very fast API to run email campaigns"

5/5

What do you like best about Twilio SendGrid Email API?

I love the SendGrid Logic Apps connectors; they make integration smooth and very easy to use. It’s also very flexible to use HTTP requests when I need dynamic templates, and the API spec documents are easy to read and very intuitive. The system performance is great: I’ve run mail campaigns via the API and they were all successful, with no timeouts or failures. The product is well priced, and even when we run out of our allowance, the cost per extra usage still feels fair. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Nothing really—everything works absolutely fine. Review collected by and hosted on G2.com.

Moses L.

Director

Small-Business (50 or fewer emp.)

4/27/2026

"Scalable and Easy to Use, Reliable Email Delivery at a Fair Price"

4.5/5

What do you like best about Twilio SendGrid Email API?

Twilio SendGrid is easy to use and a complete solution. I am confident in the performance and that my emails will be delivered as they should. The pricing is fair, especially for a startup. The signup process is easy and you can get up and running in no time. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

I wish that the marketing product was a bit more cost effective. Review collected by and hosted on G2.com.

Chirag M.

Founding Principal Engineer

Small-Business (50 or fewer emp.)

4/26/2026

"Comprehensive, Compliant End-to-End Verification at Competitive Pricing"

4.5/5

What do you like best about Twilio SendGrid Email API?

A comprehensive platform with strong compliance support, competitive pricing, and an end-to-end verification solution. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

The cost is high compared to other platforms, especially if you use the Verify product. Review collected by and hosted on G2.com.

Joel C.

Customer service agent

Small-Business (50 or fewer emp.)

4/21/2026

"Sengrip Makes Email Status Tracking Easy"

5/5

What do you like best about Twilio SendGrid Email API?

its very friendly use. Sengrip helps a lot to know the email status Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Nothing so far. it has been very good overall Review collected by and hosted on G2.com.

Nelu C.

Product Designer

Small-Business (50 or fewer emp.)

4/9/2026

"Needs Improvement Despite Working Fine for API Email Sending"

1/5

What do you like best about Twilio SendGrid Email API?

price was ok, it worked fine for sending emails through api Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Not the best User experiance. Customer.io is way better Review collected by and hosted on G2.com.

Nikita V.

Supply Chain Manager

Mid-Market (51-1000 emp.)

5/5/2026

"Solid, Scalable API Connectivity—But Documentation Needs Clarity"

3/5

What do you like best about Twilio SendGrid Email API?

Solid and scalable API connectivity tool. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

FAQ and documentation is often guessing game Review collected by and hosted on G2.com.

Haylee O.

Business Data Analyst

Enterprise (> 1000 emp.)

12/9/2025

"Easy Dynamic Templates, But Needs Better Organization"

3.5/5

What do you like best about Twilio SendGrid Email API?

easy to make dynamic email template. code takes well and no scrubbing. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

organization of templates -- wish we could group them by project. Review collected by and hosted on G2.com.

Beatrix W.

Owner

Small-Business (50 or fewer emp.)

7/19/2025

"Stupidest support ever"

0.5/5

What do you like best about Twilio SendGrid Email API?

I've been using Sendgrid for 10 years. It was easy to set up and "just worked". Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

2 months ago my account was flagged because supposedly the API keys were leaked. I rotated the API keys and after a couple of days I got access to the account back.

On a Saturday the account was flagged again. The "proof" they sent me was an email that has been sent thousands of times. They told me to do a root cause analysis. This included inane questions like when I noticed the "intrusion". 3 days of different people speaking only in text blocks followed. The last person told me that I was a "repeat offender" and wouldn't get my account back.

I'm just grateful that this happened before I had to set up a payment because the free plan had almost ended. Review collected by and hosted on G2.com.

Mike S.

Integrator | General Manager

Small-Business (50 or fewer emp.)

3/4/2025

"Do NOT use this service"

0/5

What do you like best about Twilio SendGrid Email API?

The API itself works fine. The UI is relatively easy to navigate. It does everything you'd need an email API to do. As long as you don't mind constantly being suspended for false flags and getting support at least 3 business days later every time. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

There is zero support when the system automatically flags you for "unusual" activity. We have a 99% reputation according to SendGrid with 0 spam reports and 0 unsubscribes. Our app traffic tends to surge on one day each week according which causes our emails to surge on that day as well. We have been with SendGrid for about 3 months and have now been suspended 4 times and each time they say it was a false suspension. But there is no response for DAYS each time. Review collected by and hosted on G2.com.