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Compare Amazon Simple Email Service (Amazon SES) and Twilio SendGrid Email API 
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At a Glance
Market Segments
Small-Business (46.9% of reviews)
Small-Business (68.6% of reviews)
Entry-Level Pricing
$0.10 per 1,000 email
$14.95 to $29.95 per month
Amazon Simple Email Service (Amazon SES)
Star Rating
(184)4.3 out of 5
Market Segments
Small-Business (46.9% of reviews)
Entry-Level Pricing
$0.10 per 1,000 email
Browse all 4 pricing plansTwilio SendGrid Email API
Star Rating
(359)4.0 out of 5
Market Segments
Small-Business (68.6% of reviews)
Entry-Level Pricing
$14.95 to $29.95 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio SendGrid Email API excels in "Mail Send API" functionality, achieving a score of 9.3, which reviewers mention allows for seamless integration and high-volume sending capabilities, making it a preferred choice for businesses with large email lists.
- Reviewers mention that Amazon SES shines in "High-Volume Sending" with a score of 9.0, indicating its reliability for businesses that require consistent and scalable email delivery, which is crucial for maintaining customer engagement.
- G2 users highlight that Twilio SendGrid's "Custom Tracking Domain" feature, rated at 9.2, enhances brand visibility and trust, while users on G2 note that Amazon SES's tracking and reporting capabilities, although solid, score lower at 7.4, suggesting room for improvement in this area.
- Users say that Twilio SendGrid's "Template Creation" feature, rated at 8.0, provides a user-friendly interface for designing emails, whereas Amazon SES's lower score of 6.8 indicates that users may find it less intuitive for creating visually appealing templates.
- Reviewers mention that Twilio SendGrid's "Quality of Support" is rated at 7.6, which some users find lacking compared to Amazon SES's score of 7.9, suggesting that users may experience better support responsiveness with Amazon's service.
- Users report that both platforms offer strong "Email Deliverability Management," but Amazon SES scores higher at 8.4, indicating that users may find it more effective in ensuring their emails reach the intended inboxes without being marked as spam.
Pricing
Entry-Level Pricing
Amazon Simple Email Service (Amazon SES)
Email Messages
$0.10
per 1,000 email
*An outbound message is defined as a single email communication sent to a single email address. A single email communication sent to multiple recipients is considered to be a unique message to each recipient.
Twilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
Two packages to meet your mail sending needs
- Easy to Use APIs and Webhooks
- Detailed Analytics and Reporting
- DKIM Customization
Free Trial
Amazon Simple Email Service (Amazon SES)
Free Trial is available
Twilio SendGrid Email API
Free Trial is available
Ratings
Meets Requirements
8.8
156
8.5
310
Ease of Use
8.4
157
8.2
312
Ease of Setup
8.1
85
8.2
174
Ease of Admin
8.6
78
8.2
173
Quality of Support
7.9
143
7.5
248
Has the product been a good partner in doing business?
8.7
77
7.8
162
Product Direction (% positive)
8.5
152
7.2
297
Features by Category
Administration
6.8
84
7.9
85
6.2
78
7.5
77
7.5
85
8.1
83
7.5
81
8.1
89
7.5
95
7.9
97
8.2
102
8.3
100
Integrations
8.3
76
8.9
91
8.0
74
8.7
83
9.1
104
9.3
120
7.7
79
8.3
72
Platform
8.3
75
9.2
86
8.5
81
8.7
70
8.2
66
8.6
74
8.1
101
8.4
116
8.6
85
8.3
109
7.4
97
8.3
121
8.9
100
8.6
87
9.1
109
8.7
126
Diagnosis
Not enough data
8.3
96
Not enough data
8.9
104
Not enough data
8.5
97
Not enough data
8.7
96
Tracking
Not enough data
8.9
115
Not enough data
8.4
99
Not enough data
8.7
115
Not enough data
8.5
107
Not enough data
8.4
102
Reporting
Not enough data
8.3
97
Not enough data
8.1
108
Not enough data
8.3
93
Not enough data
8.0
107
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amazon Simple Email Service (Amazon SES) and Twilio SendGrid Email API are categorized as Transactional Email
Unique Categories
Amazon Simple Email Service (Amazon SES) has no unique categories
Twilio SendGrid Email API is categorized as Email Deliverability
Reviews
Reviewers' Company Size
Amazon Simple Email Service (Amazon SES)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio SendGrid Email API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.7%
Computer Software
17.7%
Marketing and Advertising
9.7%
Internet
6.9%
Higher Education
4.0%
Other
40.0%
Computer Software
18.1%
Information Technology and Services
13.8%
Marketing and Advertising
8.6%
Internet
7.2%
Financial Services
5.5%
Other
46.8%
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Discussions
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An AWS Certification is a credential issued by using AWS to men and women who exhibit they...Read more
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A Software Testing Course is not only the one source telling aspiring professionals that there is continuous evolution. One sees that IoT devices are...Read more
How do I send bulk emails through Amazon SES?
2 Comments
JM
you integrate it with a CRM like Mautic and it works really wellRead more
Can I send from more than one domain through SendGrid?
1 Comment
BF
Yes, you can. Here is a more detailed answer from Sendgrid's Docs:...Read more
What is my API Key?
1 Comment
TD
API key is authorization key between two different application or platform. Read more
Twilio SendGrid Email API has no more discussions with answers
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