Compare Mailgun vs Twilio SendGrid Email API

See this
comparison of Mailgun vs. Twilio SendGrid Email API
based on data from user reviews. Mailgun rates 4.6/5 stars with 189 reviews. Twilio SendGrid Email API rates 4.1/5 stars with 226 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Concept
Pay Per Use
first 10,000 emails & 100 validations free
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
 
Production
$79/mo
100k emails & 1,000 validations included
PRO (100K, 300K, 700K, 1.5M, 2.5M Packages)
$79.95 to $949.95
per month
 
Scale
$325/mo
500k emails & 5,000 validations
Premier Plan
Contact SendGrid
 
Enterprise
Custom
custom emails & validations
 
Free Trial
Free Trial
Mailgun
Concept
Pay Per Usefirst 10,000 emails & 100 validations free
Production
$79/mo100k emails & 1,000 validations included
Scale
$325/mo500k emails & 5,000 validations
Enterprise
Customcustom emails & validations
Free Trial
Twilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95 per month
PRO (100K, 300K, 700K, 1.5M, 2.5M Packages)
$79.95 to $949.95per month
Premier Plan
Contact SendGrid
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.3
8.5
Ease of Use
Ease of Use
9.0
8.3
Ease of Setup
Ease of Setup
9.0
8.3
Ease of Admin
Ease of Admin
9.1
8.4
Quality of Support
Quality of Support
8.7
7.8
Ease of Doing Business With
Ease of Doing Business With
9.4
8.2
Product Direction (% positive)
Product Direction (% positive)
8.1
7.2
Meets Requirements
Mailgun
9.3
Twilio SendGrid Email API
8.5
Ease of Use
Mailgun
9.0
Twilio SendGrid Email API
8.3
Ease of Setup
Mailgun
9.0
Twilio SendGrid Email API
8.3
Ease of Admin
Mailgun
9.1
Twilio SendGrid Email API
8.4
Quality of Support
Mailgun
8.7
Twilio SendGrid Email API
7.8
Ease of Doing Business With
Mailgun
9.4
Twilio SendGrid Email API
8.2
Product Direction (% positive)
Mailgun
8.1
Twilio SendGrid Email API
7.2

Features

Administration
Template Creation
Mailgun
7.8
Twilio SendGrid Email API
7.8
Preset Template Availability
Mailgun
7.4
Twilio SendGrid Email API
7.5
Custom Unsubscribe
Mailgun
8.8
Twilio SendGrid Email API
8.3
Email Segmentation
Mailgun
8.5
Twilio SendGrid Email API
8.1
Detailed Server Logs
Mailgun
8.8
Twilio SendGrid Email API
7.9
Notifications
Mailgun
8.7
Twilio SendGrid Email API
8.2
Integrations
Webhooks
Mailgun
9.3
Twilio SendGrid Email API
9.2
Event Tracking API
Mailgun
9.2
Twilio SendGrid Email API
8.9
Mail Send API
Mailgun
9.7
Twilio SendGrid Email API
9.4
Spam Filter Testing
Mailgun
8.6
Twilio SendGrid Email API
8.5
Platform
Custom Tracking Domain
Mailgun
9.4
Twilio SendGrid Email API
9.3
Multiple Domains
Mailgun
9.4
Twilio SendGrid Email API
8.9
Dedicated IP
Mailgun
8.8
Twilio SendGrid Email API
8.9
Documentation
Mailgun
9.0
Twilio SendGrid Email API
8.4
Sender Reputation Management
Mailgun
8.6
Twilio SendGrid Email API
8.4
Tracking & Reporting
Mailgun
8.8
Twilio SendGrid Email API
8.2
Enterprise Scalability
Mailgun
9.2
Twilio SendGrid Email API
8.7
Performance and Reliability
Mailgun
9.3
Twilio SendGrid Email API
8.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
84.7%
75.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
10.6%
21.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
4.8%
4.0%
Mailgun
Small-Business
84.7%
Mid-Market
10.6%
Enterprise
4.8%
Twilio SendGrid Email API
Small-Business
75.0%
Mid-Market
21.0%
Enterprise
4.0%

Reviewers' Industry

 
Information Technology and Services
20.6%
Computer Software
14.2%
 
Computer Software
18.0%
Information Technology and Services
12.4%
 
Internet
16.9%
Marketing and Advertising
11.1%
 
Marketing and Advertising
7.4%
Internet
11.1%
 
Entertainment
2.6%
Financial Services
4.0%
 
Other
34.4%
Other
47.1%
Mailgun
Information Technology and Services
20.6%
Computer Software
18.0%
Internet
16.9%
Marketing and Advertising
7.4%
Entertainment
2.6%
Other
34.4%
Twilio SendGrid Email API
Computer Software
14.2%
Information Technology and Services
12.4%
Marketing and Advertising
11.1%
Internet
11.1%
Financial Services
4.0%
Other
47.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Olaf L.
Administrator in Internet

Most of all their control panel is very easy to use, just add your domain, add some DNS records and you're ready to go. They offer 10000 free emails every month, that's enough for regular emails. The log file is also very helpful to see where are problems....

Steve B.
User in E-Learning

We currently use SendGrid for our transactional emails as well as our marketing emails (they recently added the marketing piece). It is flawless for transactional emails. I really like that I can have templates and edit them directly on the SendGrid site...

Most Helpful Critical Review
Most Helpful Critical Review
Andrew U.
Administrator in Printing

Customer Support is some of the worst I've ever seen. Over 24 hours to respond to a ticket, no real answers, puts the problem on you, the user. We were delivering e-mails perfectly fine for 4 or 5 months with bounce rates of about ~2% daily. All of the...

Cate C.
Administrator in Higher Education

The SendGrid interface was VERY difficult to use when trying to create custom email designs. I consider myself a relatively tech-savvy person, with enough knowledge to edit HTML, but this required full knowledge of HTML writing in order to create a good...

 
Mailgun
Most Helpful Favorable Review
Olaf L.
Administrator in Internet

Most of all their control panel is very easy to use, just add your domain, add some DNS records and you're ready to go. They offer 10000 free emails every month, that's enough for regular emails. The log file is also very helpful to see where are problems....

Most Helpful Critical Review
Andrew U.
Administrator in Printing

Customer Support is some of the worst I've ever seen. Over 24 hours to respond to a ticket, no real answers, puts the problem on you, the user. We were delivering e-mails perfectly fine for 4 or 5 months with bounce rates of about ~2% daily. All of the...

Twilio SendGrid Email API
Most Helpful Favorable Review
Steve B.
User in E-Learning

We currently use SendGrid for our transactional emails as well as our marketing emails (they recently added the marketing piece). It is flawless for transactional emails. I really like that I can have templates and edit them directly on the SendGrid site...

Most Helpful Critical Review
Cate C.
Administrator in Higher Education

The SendGrid interface was VERY difficult to use when trying to create custom email designs. I consider myself a relatively tech-savvy person, with enough knowledge to edit HTML, but this required full knowledge of HTML writing in order to create a good...

Screenshots

 
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Videos

 

Building HTML Email and Workflow Tips
How Zapier Uses Mailgun to Send Emails
How To Effectively Use Webhooks for Email Delivery
Email Deliverability: Understanding the Roadblocks and Path to Success
Mailgun Makes Email Easy for Developers
How to use the MailgunAPI

SendGrid's Email API takes the hassle out of the business-critical need to communicate with your users.

Our developer-friendly integration tools in several languages, delivery and scale you can trust, and data to empower you, enables you to focus on your core business.

Watch this video to learn more about how our customer Bonusly relies on SendGrid's Email API, or visit our website to learn more.

Mailgun

Building HTML Email and Workflow Tips
How Zapier Uses Mailgun to Send Emails
How To Effectively Use Webhooks for Email Delivery
Email Deliverability: Understanding the Roadblocks and Path to Success
Mailgun Makes Email Easy for Developers
How to use the MailgunAPI

Twilio SendGrid Email API

SendGrid's Email API takes the hassle out of the business-critical need to communicate with your users.

Our developer-friendly integration tools in several languages, delivery and scale you can trust, and data to empower you, enables you to focus on your core business.

Watch this video to learn more about how our customer Bonusly relies on SendGrid's Email API, or visit our website to learn more.

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Twilio SendGrid Email API
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