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Compare Mailgun and Twilio SendGrid Email API 
At a Glance
Market Segments
Small-Business (79.5% of reviews)
Small-Business (68.4% of reviews)
Entry-Level Pricing
$0.00 Per Month
$14.95 to $29.95 per month
Mailgun
Star Rating
(321)4.2 out of 5
Market Segments
Small-Business (79.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plansTwilio SendGrid Email API
Star Rating
(360)4.0 out of 5
Market Segments
Small-Business (68.4% of reviews)
Pros & Cons
Entry-Level Pricing
$14.95 to $29.95 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Twilio SendGrid Email API excels in email deliverability, with users noting that it "greatly increases my email deliverability rates." This feature is particularly beneficial for businesses looking to ensure their messages reach the intended recipients.
- Users say that Mailgun stands out for its seamless integration and user-friendly interface, making it easy to send emails. Reviewers appreciate its "friendly integration mechanisms" that facilitate email sending, which can be a significant advantage for teams with limited technical resources.
- According to verified reviews, Twilio SendGrid offers a wealth of functionality and documentation, which users find helpful for implementation. The backing of a large company like Twilio adds to its credibility, providing users with confidence in the platform's capabilities.
- Reviewers mention that Mailgun is particularly reliable for sending transactional emails and system notifications. Users highlight its thoroughly documented API, which is "simple to integrate" and offers the flexibility needed for more complex scenarios, making it a strong choice for developers.
- G2 reviewers indicate that while Twilio SendGrid has a solid overall rating, it faces challenges in support quality, with some users expressing a desire for improved assistance. In contrast, Mailgun receives higher marks for its support, with users appreciating the articulated integration support and efficient APIs.
- Users report that both platforms have their strengths, but Mailgun's focus on email delivery capabilities allows it to handle larger volumes effectively. Reviewers note that Mailgun "avoids spams and maintains efficient communication," which is crucial for businesses that rely on high email throughput.
Pricing
Entry-Level Pricing
Mailgun
Free
$0.00
Per Month
Flexible plans built for email delivery. Try it out for free. Free plan includes 100 emails/day.
- 100 emails per day
- Ticket support
- RESTful email APIs and SMTP relay
Twilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
Two packages to meet your mail sending needs
- Easy to Use APIs and Webhooks
- Detailed Analytics and Reporting
- DKIM Customization
Free Trial
Mailgun
Free Trial is available
Twilio SendGrid Email API
Free Trial is available
Ratings
Meets Requirements
8.8
282
8.5
311
Ease of Use
8.7
285
8.2
313
Ease of Setup
8.7
199
8.2
175
Ease of Admin
8.8
184
8.2
174
Quality of Support
8.1
228
7.5
248
Has the product been a good partner in doing business?
8.7
172
7.8
163
Product Direction (% positive)
7.4
283
7.2
298
Features by Category
Administration
7.2
86
7.9
85
6.9
82
7.5
77
8.1
120
8.1
83
7.7
113
8.1
89
8.4
214
7.9
97
8.2
174
8.3
100
Integrations
8.7
170
8.9
91
8.7
161
8.7
83
9.3
216
9.3
120
8.0
125
8.3
72
Platform
9.0
170
9.2
86
8.8
175
8.7
70
8.1
102
8.6
74
8.7
218
8.4
116
8.2
182
8.3
109
8.5
218
8.3
121
8.5
143
8.6
87
8.9
230
8.7
126
Diagnosis
9.2
6
8.3
97
9.2
6
8.8
105
9.0
5
8.5
98
9.0
5
8.7
97
Tracking
8.9
6
8.9
116
8.7
5
8.3
100
9.3
5
8.6
116
7.3
5
8.5
108
8.7
5
8.4
103
Reporting
9.3
5
8.3
98
8.7
5
8.1
109
8.7
5
8.3
94
9.0
5
8.0
108
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.9
6
Not enough data
5.3
6
Not enough data
Agentic AI - Email Verification
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mailgun and Twilio SendGrid Email API are categorized as Transactional Email and Email Deliverability
Unique Categories
Mailgun is categorized as Email Verification and Email Testing
Twilio SendGrid Email API has no unique categories
Reviews
Reviewers' Company Size
Mailgun
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio SendGrid Email API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.5%
Computer Software
16.2%
Internet
12.0%
Marketing and Advertising
9.1%
Hospital & Health Care
1.9%
Other
42.2%
Computer Software
18.1%
Information Technology and Services
13.8%
Marketing and Advertising
8.6%
Internet
7.2%
Financial Services
5.4%
Other
47.0%
Alternatives
Discussions
What is Mailgun used for?
2 Comments
MF
MailGun is a paid application that integrates functionalities such as email in mobile and web apps. The integration is usually done using APIs.Read more
Mailgun
1 Comment
JF
If you want to reduce the bounce rate, you need to verify the accounts in your distribution list.
If you want to know about those bounces, use the API.Read more
How to track emails?
1 Comment
TN
You can track user clickable emails by enabling them under domain settings. There's click tracking, open tracking, and unsubscribe tracking. Keep in mind...Read more
Can I send from more than one domain through SendGrid?
1 Comment
BF
Yes, you can. Here is a more detailed answer from Sendgrid's Docs:...Read more
What is my API Key?
1 Comment
TD
API key is authorization key between two different application or platform. Read more
Twilio SendGrid Email API has no more discussions with answers
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