Introducing G2.ai, the future of software buying.Try now
Compare Mailgun and Twilio SendGrid Email API 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Byteplant Email Validator
Visit Website
At a Glance
Market Segments
Small-Business (80.3% of reviews)
Small-Business (68.6% of reviews)
Entry-Level Pricing
$0.00 Per Month
$14.95 to $29.95 per month
Mailgun
Star Rating
(316)4.2 out of 5
Market Segments
Small-Business (80.3% of reviews)
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plansTwilio SendGrid Email API
Star Rating
(359)4.0 out of 5
Market Segments
Small-Business (68.6% of reviews)
Entry-Level Pricing
$14.95 to $29.95 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio SendGrid Email API excels in its Mail Send API with a score of 9.3, which reviewers mention allows for seamless integration and efficient email dispatching, making it a preferred choice for developers.
- Reviewers mention that Mailgun shines in Performance and Reliability, scoring 9.1, with users on G2 highlighting its consistent uptime and fast processing times, which are crucial for businesses relying on timely email communications.
- G2 users say that Twilio SendGrid's Template Creation feature, rated at 8.0, provides a user-friendly interface that simplifies the design process, although some users feel it could offer more preset templates compared to Mailgun.
- Users on G2 report that Mailgun's Multiple Domains feature, scoring 9.0, is particularly beneficial for businesses managing several brands, allowing for easier domain management and improved deliverability.
- Reviewers mention that Twilio SendGrid's Quality of Support is rated at 7.6, which some users find lacking compared to Mailgun's 8.1, where users appreciate the responsiveness and helpfulness of the support team.
- Users say that both platforms offer robust Webhooks integration, scoring equally at 8.9, but reviewers highlight that Twilio SendGrid's documentation is slightly more comprehensive, aiding developers in implementation.
Pricing
Entry-Level Pricing
Mailgun
Free
$0.00
Per Month
Flexible plans built for email delivery. Try it out for free. Free plan includes 100 emails/day.
- 100 emails per day
- Ticket support
- RESTful email APIs and SMTP relay
Twilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
Two packages to meet your mail sending needs
- Easy to Use APIs and Webhooks
- Detailed Analytics and Reporting
- DKIM Customization
Free Trial
Mailgun
Free Trial is available
Twilio SendGrid Email API
Free Trial is available
Ratings
Meets Requirements
8.8
279
8.5
310
Ease of Use
8.7
282
8.2
312
Ease of Setup
8.6
196
8.2
174
Ease of Admin
8.8
184
8.2
173
Quality of Support
8.1
225
7.5
248
Has the product been a good partner in doing business?
8.7
172
7.8
162
Product Direction (% positive)
7.4
280
7.2
297
Features by Category
Administration
7.1
85
7.9
85
6.9
81
7.5
77
8.1
119
8.1
83
7.7
112
8.1
89
8.4
212
7.9
97
8.2
173
8.3
100
Integrations
8.7
169
8.9
91
8.7
159
8.7
83
9.3
214
9.3
120
7.9
122
8.3
72
Platform
9.0
169
9.2
86
8.8
174
8.7
70
8.1
100
8.6
74
8.6
216
8.4
116
8.1
180
8.3
109
8.4
216
8.3
121
8.5
140
8.6
87
8.9
227
8.7
126
Diagnosis
9.0
5
8.3
96
9.0
5
8.9
104
Not enough data
8.5
97
Not enough data
8.7
96
Tracking
8.7
5
8.9
115
Not enough data
8.4
99
Not enough data
8.7
115
Not enough data
8.5
107
Not enough data
8.4
102
Reporting
Not enough data
8.3
97
Not enough data
8.1
108
Not enough data
8.3
93
Not enough data
8.0
107
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.3
5
Not enough data
4.3
5
Not enough data
Agentic AI - Email Verification
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mailgun and Twilio SendGrid Email API are categorized as Transactional Email and Email Deliverability
Unique Categories
Mailgun is categorized as Email Verification and Email Testing
Twilio SendGrid Email API has no unique categories
Reviews
Reviewers' Company Size
Mailgun
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio SendGrid Email API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.7%
Computer Software
16.4%
Internet
12.1%
Marketing and Advertising
9.2%
Hospital & Health Care
2.0%
Other
41.6%
Computer Software
18.1%
Information Technology and Services
13.8%
Marketing and Advertising
8.6%
Internet
7.2%
Financial Services
5.5%
Other
46.8%
Alternatives
Discussions
What is Mailgun used for?
2 Comments
MF
MailGun is a paid application that integrates functionalities such as email in mobile and web apps. The integration is usually done using APIs.Read more
How to track emails?
1 Comment
TN
You can track user clickable emails by enabling them under domain settings. There's click tracking, open tracking, and unsubscribe tracking. Keep in mind...Read more
How is Mailgun priced?
1 Comment
TN
They have pay as you go and fixed pricing here: https://www.mailgun.com/pricing/Read more
Can I send from more than one domain through SendGrid?
1 Comment
BF
Yes, you can. Here is a more detailed answer from Sendgrid's Docs:...Read more
What is my API Key?
1 Comment
TD
API key is authorization key between two different application or platform. Read more
Twilio SendGrid Email API has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
