# Mailgun vs Twilio SendGrid Email API Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Twilio SendGrid Email API excels in **email deliverability** , with users noting that it "greatly increases my email deliverability rates." This feature is particularly beneficial for businesses looking to ensure their messages reach the intended recipients.
- **Users say** that Mailgun stands out for its **seamless integration** and user-friendly interface, making it easy to send emails. Reviewers appreciate its "friendly integration mechanisms" that facilitate email sending, which can be a significant advantage for teams with limited technical resources.
- **According to verified reviews** , Twilio SendGrid offers a wealth of **functionality and documentation** , which users find helpful for implementation. The backing of a large company like Twilio adds to its credibility, providing users with confidence in the platform's capabilities.
- **Reviewers mention** that Mailgun is particularly reliable for sending **transactional emails** and system notifications. Users highlight its thoroughly documented API, which is "simple to integrate" and offers the flexibility needed for more complex scenarios, making it a strong choice for developers.
- **G2 reviewers indicate** that while Twilio SendGrid has a solid overall rating, it faces challenges in **support quality** , with some users expressing a desire for improved assistance. In contrast, Mailgun receives higher marks for its support, with users appreciating the articulated integration support and efficient APIs.
- **Users report** that both platforms have their strengths, but Mailgun's focus on **email delivery capabilities** allows it to handle larger volumes effectively. Reviewers note that Mailgun "avoids spams and maintains efficient communication," which is crucial for businesses that rely on high email throughput.



---
## Frequently Asked Questions

### What is the difference between Twilio SendGrid Email API vs Mailgun?

Mailgun stands out over Twilio SendGrid Email API for higher reviewer satisfaction in setup, support, and ease of use, with a stronger all-time sentiment for reliability and deliverability.

| | [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) | [Mailgun](https://www.g2.com/products/mailgun/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.0/5 (368 reviews) | 4.2/5 (321 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.2 | 8.7 |
| Quality of Support score | 7.5 | 8.1 |
| Top Reviewer-Cited Strength | Ease of Use (4 all-time mentions) | Ease of Use (23 all-time mentions) |



### How do the pricing models of Twilio SendGrid Email API and Mailgun compare?

Mailgun is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure.

- **Twilio SendGrid Email API:** Reviewers describe the pricing as fair for startups and appreciate the cost per extra usage, but some mention the marketing product is less cost effective and cite higher costs compared to other platforms.
- **Mailgun:** Reviewers highlight Mailgun's fair pricing, especially for high-volume sending, but note that costs can escalate quickly as usage grows and that the free tier is limited for scaling businesses.
- **Switching reasons:** Recent reviewers have switched to Mailgun from Amazon SES for better UI and fewer deliverability issues, and to Twilio SendGrid Email API for improved deliverability over traditional methods.



### What are the best alternatives to Twilio SendGrid Email API and Mailgun?

The top three alternatives to Twilio SendGrid Email API and Mailgun are Intuit Mailchimp Email Marketing, Brevo Marketing Platform, and Netcore Email API.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) | 4.0/5 (368 reviews) | Small-Business | Pricing is fair for startups, but marketing features can be costly | Ease of Use |
| [Mailgun](https://www.g2.com/products/mailgun/reviews) | 4.2/5 (321 reviews) | Small-Business | Fair pricing, but costs increase with volume and free tier is limited | Ease of Use |
| [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) | 4.3/5 (12,984 reviews) | Small-Business | — | Comprehensive marketing features |
| [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) | 4.5/5 (2,621 reviews) | Small-Business | — | Strong deliverability and automation |
| [Netcore Email API](https://www.g2.com/products/netcore-private-limited-email-api/reviews) | 4.4/5 (733 reviews) | Small-Business | — | Developer-friendly API |



### Which Email Deliverability features should I prioritize when comparing Twilio SendGrid Email API and Mailgun?

Buyers should prioritize deliverability, ease of setup, quality of support, analytics and reporting, and integration capabilities when comparing Twilio SendGrid Email API and Mailgun.

- **Deliverability:** Twilio SendGrid Email API (1 all-time mention), Mailgun (15 all-time mentions)
- **Ease of Setup:** Twilio SendGrid Email API (8.2), Mailgun (8.7)
- **Quality of Support:** Twilio SendGrid Email API (7.5), Mailgun (8.1)
- **Analytics and Reporting:** Twilio SendGrid Email API (1 all-time mention), Mailgun (6 all-time mentions for analysis, 6 for tracking)
- **Integration Capabilities:** Twilio SendGrid Email API (2 all-time mentions for easy integrations), Mailgun (9 all-time mentions for easy integrations)



### What are the pros and cons of Twilio SendGrid Email API vs Mailgun?

Mailgun's headline strength is reliability and deliverability, while Twilio SendGrid Email API is noted for ease of use and integration.

- **Twilio SendGrid Email API strengths:** Ease of use (4 all-time mentions), API quality (3), easy integrations (2), user interface (2), analytics (1), deliverability (1), easy setup (1), reporting (1), templates (1).
- **Twilio SendGrid Email API trade-offs:** Limited templates (1), poor customer support (1), system delays (1), template limitations (1), some reviewers cite difficult setup.
- **Mailgun strengths:** Ease of use (23 all-time mentions), reliability (18), deliverability (15), features (12), API quality (11), accuracy (10), helpful (10), easy integrations (9), efficiency (9), automation (7), analysis (6), tracking (6), intuitive design (6), speed (6).
- **Mailgun trade-offs:** Expensive (11), email issues (8), learning curve (6), some reviewers note support responsiveness and dashboard complexity as challenges.



### Is Twilio SendGrid Email API or Mailgun better for small businesses?

Mailgun is the better fit for small businesses, with higher satisfaction scores and more positive small-business reviewer sentiment.

- **Twilio SendGrid Email API:** Largest segment is Small-Business; reviewers note ease of use and fair pricing for startups, but some cite support and template limitations.
- **Mailgun:** Largest segment is Small-Business; reviewers consistently highlight ease of setup, reliability, and strong deliverability for small business use cases.



### Which Email Deliverability platform has better integrations?

Mailgun is favored for integrations, with more reviewers citing easy integration experiences.

- **Twilio SendGrid Email API:** Recent reviews mention integration with Gravity Forms and Logic Apps, with 2 all-time mentions for easy integrations.
- **Mailgun:** Recent reviews highlight integrations with Squarespace, Iterable, and CloudFlare, with 9 all-time mentions for easy integrations.



### How do Twilio SendGrid Email API and Mailgun compare on customer support?

Mailgun leads Twilio SendGrid Email API in Quality of Support by 0.6 points, a material difference.

- **Twilio SendGrid Email API:** Reviewers report mixed support experiences, with some citing slow or unresponsive support and others noting clear instructions and helpful onboarding.
- **Mailgun:** Reviewers consistently praise Mailgun's support for being fast, efficient, and helpful, though a minority mention slow responses or challenges with account issues.



### Which is easier to implement, Twilio SendGrid Email API or Mailgun?

Mailgun is rated higher for Ease of Setup by 0.5 points, a material difference over Twilio SendGrid Email API.

- **Twilio SendGrid Email API:** Reviewers describe setup as straightforward and user-friendly, but a few mention challenges with template uploads and account verification.
- **Mailgun:** Reviewers consistently highlight very easy setup, step-by-step onboarding, and quick integration, with some noting a learning curve for advanced configurations.



### Which product has better Documentation?

Mailgun is favored for Documentation, with more reviewers citing API documentation quality and ease of use.

- **Twilio SendGrid Email API:** Documentation is frequently mentioned as comprehensive and intuitive, with 1 all-time mention for documentation and a score of 8.3 for Ease of Use.
- **Mailgun:** Reviewers consistently praise Mailgun's API documentation, with 11 all-time mentions for API quality and a score of 8.7 for Ease of Use.



| | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 322 | 368 | 

---
## Top Pros & Cons

### Mailgun

Pros:
- Ease of Use (23 reviews)
- Reliability (18 reviews)

Cons:
- Expensive (11 reviews)
- Email Issues (8 reviews)

### Twilio SendGrid Email API

Pros:
- Ease of Use (2 reviews)
- Easy Integrations (2 reviews)

Cons:
- Difficult Setup (1 reviews)
- Limited Templates (1 reviews)

---
## Ratings Comparison
| Rating | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
  | **Meets Requirements** | 8.8 (282 reviews) | 8.5 (317 reviews) | 
  | **Ease of Use** | 8.7 (284 reviews) | 8.3 (320 reviews) | 
  | **Ease of Setup** | 8.7 (198 reviews) | 8.2 (182 reviews) | 
  | **Ease of Admin** | 8.8 (185 reviews) | 8.2 (175 reviews) | 
  | **Quality of Support** | 8.1 (227 reviews) | 7.5 (253 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (173 reviews) | 7.8 (164 reviews) | 
  | **Product Direction (% positive)** | 7.4 (281 reviews) | 7.2 (302 reviews) | 

---
## Pricing

### Mailgun

#### Entry-Level Pricing

Plan: Free

Price: $0.00 Per Month

Description: Flexible plans built for email delivery. Try it out for free. Free plan includes 100 emails/day.

Key Features:
- 100 emails per day
- Ticket support
- RESTful email APIs and SMTP relay

[Browse all 4 editions](https://www.g2.com/products/mailgun/pricing)

#### Free Trial

Yes

### Twilio SendGrid Email API

#### Entry-Level Pricing

Plan: ESSENTIALS (40K, 100K Packages)

Price: $14.95 to $29.95  per month 

Description: Two packages to meet your mail sending needs 

Key Features:
- Easy to Use APIs and Webhooks
- Detailed Analytics and Reporting
- DKIM Customization 

[Browse all 3 editions](https://www.g2.com/products/twilio-sendgrid-email-api/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Mailgun** | N/A | N/A |
| **Twilio SendGrid Email API** | N/A | N/A |

#### Additional Functionality

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Transactional Email

| Product | Score | Reviews |
|---|---|---|
| **Mailgun** | 8.4/10 | 256 |
| **Twilio SendGrid Email API** | 8.5/10 | 150 |

#### Administration

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Template Creation** | 7.2 (86 reviews) | 7.9 (85 reviews) | 
| **Preset Template Availability** | 6.9 (81 reviews) | 7.5 (77 reviews) | 
| **Custom Unsubscribe** | 8.1 (119 reviews) | 8.1 (84 reviews) | 
| **Email Segmentation** | 7.7 (112 reviews) | 8.1 (89 reviews) | 
| **Detailed Server Logs** | 8.4 (212 reviews) | 7.9 (97 reviews) | 
| **Alerts/Notifications** | 8.2 (173 reviews) | 8.3 (100 reviews) | 
| **Drip Campaigns** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 

#### Integrations

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Webhooks** | 8.7 (169 reviews) | 8.9 (91 reviews) | 
| **Event Tracking API** | 8.7 (159 reviews) | 8.8 (84 reviews) | 
| **Mail Send API** | 9.3 (214 reviews) | 9.3 (122 reviews) | 
| **Spam Filter Testing** | 7.9 (123 reviews) | 8.3 (72 reviews) | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 

#### Platform

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Custom Tracking Domain** | 9.0 (170 reviews) | 9.2 (86 reviews) | 
| **Multiple Domains** | 8.8 (174 reviews) | 8.8 (71 reviews) | 
| **Dedicated IP** | 8.1 (100 reviews) | 8.6 (74 reviews) | 
| **Documentation** | 8.6 (216 reviews) | 8.4 (118 reviews) | 
| **Sender Reputation Management** | 8.1 (180 reviews) | 8.3 (109 reviews) | 
| **Tracking & Reporting** | 8.5 (220 reviews) | 8.3 (121 reviews) | 
| **Enterprise Scalability** | 8.5 (141 reviews) | 8.6 (87 reviews) | 
| **Performance and Reliability** | 8.9 (230 reviews) | 8.7 (126 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 
| **List Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Subscription Management** | Not enough data | Not enough data | 
| **Click Tracking** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Email Monitoring** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **WYSIWYG Editor** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Unsubscribe Database** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Geolocation** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Simple Mail Transfer Protocol (SMTP)** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Message Personalization** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Campaign Scheduling** | Not enough data | Not enough data | 
| **Email Distribution** | Not enough data | Not enough data | 

### Email Deliverability

| Product | Score | Reviews |
|---|---|---|
| **Mailgun** | 8.9/10 | 6 |
| **Twilio SendGrid Email API** | 8.4/10 | 145 |

#### Diagnosis

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **IP Address ** | 9.0 (5 reviews) | 8.3 (97 reviews) | 
| **Domains** | 9.0 (5 reviews) | 8.8 (105 reviews) | 
| **Content ** | Not enough data | 8.5 (99 reviews) | 
| **Policy Compliance** | Not enough data | 8.7 (98 reviews) | 

#### Tracking

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Processing Time** | 8.7 (5 reviews) | 8.9 (116 reviews) | 
| **Placement ** | Not enough data | 8.3 (102 reviews) | 
| **Open Rate** | Not enough data | 8.6 (117 reviews) | 
| **Time to Open** | Not enough data | 8.5 (108 reviews) | 
| **Alerts** | Not enough data | 8.4 (103 reviews) | 

#### Reporting

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Campaign Performance** | Not enough data | 8.3 (98 reviews) | 
| **Domain Reputation** | Not enough data | 8.1 (110 reviews) | 
| **Brand Reputation** | Not enough data | 8.3 (95 reviews) | 
| **Blacklist and Whitelist** | Not enough data | 8.0 (109 reviews) | 

#### Agentic AI - Email Deliverability

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (6 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Email Testing

| Product | Score | Reviews |
|---|---|---|
| **Mailgun** | N/A | N/A |
| **Twilio SendGrid Email API** | N/A | N/A |

#### Platform Basics

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Editing Platform** | Not enough data | Not enough data | 
| **Spam Filter Testing** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Deliverability Testing** | Not enough data | Not enough data | 
| **Design Testing** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Performance** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Email Testing

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Email Verification

| Product | Score | Reviews |
|---|---|---|
| **Mailgun** | 6.1/10 | 6 |
| **Twilio SendGrid Email API** | N/A | N/A |

#### Generative AI

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **AI Text Generation** | 6.9 (6 reviews) | Not enough data | 
| **AI Text-to-Speech** | 5.3 (6 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Email Verification

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Email Management** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Fraud Detection** | Not enough data | Not enough data | 
| **Data Verification** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Spam Detection** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Email Distribution** | Not enough data | Not enough data | 
| **Disposable Email Detection** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Unsubscribe Database** | Not enough data | Not enough data | 
| **Syntax Check** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Spam Analysis** | Not enough data | Not enough data | 
| **Subscription Management** | Not enough data | Not enough data | 
| **Campaign Segmentation** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Anti Spam** | Not enough data | Not enough data | 
| **Recipient Validation** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Bulk Email Verification** | Not enough data | Not enough data | 
| **Drip Campaigns** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Bounce Rate Analysis** | Not enough data | Not enough data | 
| **Catch-all Server Detection** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Single Email Verification** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Bulk Send** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **Mailing List Management** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Domain Check** | Not enough data | Not enough data | 
| **Email Address Extraction** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Transactional Email Software](https://www.g2.com/categories/transactional-email), [Email Deliverability Tools](https://www.g2.com/categories/email-deliverability)

**Unique to Mailgun (2):** [Email Verification Software](https://www.g2.com/categories/email-verification), [Email Testing Software](https://www.g2.com/categories/email-testing)



---
## Reviewer Demographics

### By Company Size

| Segment | Mailgun | Twilio SendGrid Email API | 
|---|---|---|
| **Small-Business** | 80.5% | 68.3% | 
| **Mid-Market** | 14.6% | 25.3% | 
| **Enterprise** | 4.9% | 6.5% | 

### By Industry

#### Mailgun

- **Information Technology and Services:** 18.2%
- **Computer Software:** 16.3%
- **Internet:** 12.1%
- **Marketing and Advertising:** 9.4%
- **Education Management:** 2.0%
- **Health, Wellness and Fitness:** 2.0%
- **Hospital & Health Care:** 2.0%
- **E-Learning:** 1.6%
- **Entertainment:** 1.6%
- **Financial Services:** 1.6%
- **Other:** 33.2%

#### Twilio SendGrid Email API

- **Computer Software:** 17.7%
- **Information Technology and Services:** 13.5%
- **Marketing and Advertising:** 8.4%
- **Internet:** 7.0%
- **Financial Services:** 5.9%
- **Education Management:** 3.1%
- **Non-Profit Organization Management:** 2.5%
- **Retail:** 2.5%
- **Health, Wellness and Fitness:** 2.2%
- **Construction:** 2.2%
- **Other:** 34.8%

---
## Alternatives

### Alternatives to Mailgun

- [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) — 4.3/5 stars (12989 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2743 reviews)
- [MailerLite](https://www.g2.com/products/mailerlite/reviews) — 4.6/5 stars (1113 reviews)
- [Email API](https://www.g2.com/products/netcore-private-limited-email-api/reviews) — 4.4/5 stars (733 reviews)
- [SparkPost](https://www.g2.com/products/sparkpost/reviews) — 4.0/5 stars (73 reviews)
- [SMTP.com](https://www.g2.com/products/smtp-com/reviews) — 3.3/5 stars (42 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14802 reviews)
- [SMTP2GO](https://www.g2.com/products/smtp2go/reviews) — 4.7/5 stars (226 reviews)
- [Elastic Email](https://www.g2.com/products/elastic-email/reviews) — 4.4/5 stars (212 reviews)
- [Amazon Simple Email Service (Amazon SES)](https://www.g2.com/products/amazon-simple-email-service-amazon-ses/reviews) — 4.3/5 stars (204 reviews)

### Alternatives to Twilio SendGrid Email API

- [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) — 4.3/5 stars (12989 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2743 reviews)
- [Email API](https://www.g2.com/products/netcore-private-limited-email-api/reviews) — 4.4/5 stars (733 reviews)
- [SparkPost](https://www.g2.com/products/sparkpost/reviews) — 4.0/5 stars (73 reviews)
- [SendPulse](https://www.g2.com/products/sendpulse/reviews) — 4.6/5 stars (720 reviews)
- [SocketLabs](https://www.g2.com/products/socketlabs/reviews) — 4.5/5 stars (41 reviews)
- [SMTP2GO](https://www.g2.com/products/smtp2go/reviews) — 4.7/5 stars (226 reviews)
- [Elastic Email](https://www.g2.com/products/elastic-email/reviews) — 4.4/5 stars (212 reviews)
- [Amazon Simple Email Service (Amazon SES)](https://www.g2.com/products/amazon-simple-email-service-amazon-ses/reviews) — 4.3/5 stars (204 reviews)
- [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) — 4.1/5 stars (732 reviews)

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## Top Discussions

### Mailgun

- Title: [What is Mailgun used for?](https://www.g2.com/discussions/mailgun-what-is-mailgun-used-for) — 2 comments
  > **Top comment:** "Transactional Emails."
- Title: [How much does mailgun cost?](https://www.g2.com/discussions/how-much-does-mailgun-cost) — 1 comment *(includes official response)*
  > **Top comment:** "Please visit our pricing page for detailed information. 
https://www.mailgun.com/pricing/"
- Title: [What is mailgun used for?](https://www.g2.com/discussions/what-is-mailgun-used-for) — 1 comment
  > **Top comment:** "Bulk email"
- Title: [Mailgun](https://www.g2.com/discussions/8176-mailgun) — 1 comment, 1 upvote
  > **Top comment:** "If you want to reduce the bounce rate, you need to verify the accounts in your distribution list.

If you want to know about those bounces, use the API."
- Title: [How is Mailgun priced?](https://www.g2.com/discussions/4932-pricing) — 1 comment, 1 upvote
  > **Top comment:** "They have pay as you go and fixed pricing here: https://www.mailgun.com/pricing/"

### Twilio SendGrid Email API

- Title: [What is my API Key?](https://www.g2.com/discussions/api-key-5793c785-2bfd-4896-a233-92f65c2f8462) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Your API key is the same string as the password that you use to log onto sendgrid.com. Don't forget that you can also create auxiliary sets of API..."
- Title: [Can I send from more than one domain through SendGrid?](https://www.g2.com/discussions/sending-from-multiple-domains) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Depending on your account level, this can be accomplished. If you are sending through a shared IP plan then no additional changes are required and you can..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mailgun-vs-twilio-sendgrid-email-api)