Secureworks Cybersecurity Services Reviews & Provider Details

It is positively a good thing to have a user-friendly interface in that it makes it easier for the security teams to navigate through their cybersecurity tasks in an efficient manner.

Software implementation is easy and does not subject organizations to cumbersome procedures in getting started. Users love the user-friendly design that makes their time with the product memorable.

Customer support from Secureworks is commendable, characterized by timely assistance and effective solutions. The support team is known for its responsiveness, promptly addressing user queries and issues. The software is built for everyday use as it ensures consistency and reliability in daily security operations performed on it. With an extensive range of functionalities, including robust threat detection, vulnerability management, and incident response capabilities, Secureworks Cybersecurity Services software offers a comprehensive solution to organizations seeking versatile cybersecurity tools. Review collected by and hosted on G2.com.

My experience has been that I have had no issues or dislikes with Secureworks Cybersecurity Services. Review collected by and hosted on G2.com.

I am very impressed by the VCTA and the NOC/SOC staff Review collected by and hosted on G2.com.

The time delay between the suspicious activity and the notification to our organization. I would like to find a way of reducing that communication chain. Review collected by and hosted on G2.com.

The best thing about this tool is it can let your security environment align with common security frameworks like NIST and ISO. Most of the large companies working SecureWorks demands this for compliance purposes and this features just helps very much. My organization had the SecureWorks Sales person review out IT security policy and recommendations from the auditors to align with what was expected to meet NIST and ISO guidelines. Super helpful from initial integration point of view! Review collected by and hosted on G2.com.

Initial investment needs to be kind of on the high side. This makes this tool high budget tool for smaller enterprises. Best bet for large organization who can bear this cost though. Review collected by and hosted on G2.com.

Active communications, excellent drill down on events which warrant review. Review collected by and hosted on G2.com.

Managed firewall service is slow to respond when changes are needed Review collected by and hosted on G2.com.

The product just works without much experience. The insights we gain from our data and Dell are very valuable. Review collected by and hosted on G2.com.

It can be too much of a black box at times. It would be nice to be able to look under the covers a little. Sacrifice control or ease. Review collected by and hosted on G2.com.