--- title: Secureworks Cybersecurity Services Reviews meta_title: 'Secureworks Cybersecurity Services Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Secureworks Cybersecurity Services works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 5 scale: '5' date_modified: '2025-10-31' parent_category: name: Security and Privacy Services url: https://www.g2.com/categories/security-and-privacy-services --- # Secureworks Cybersecurity Services Reviews **Vendor:** Sophos **Category:** [Managed Security Services Providers (MSSPs)](https://www.g2.com/categories/managed-security-services-mssp) **Average Rating:** 4.3/5.0 **Total Reviews:** 5 ## About Secureworks Cybersecurity Services Our intelligence-driven cybersecurity services help organizations of all sizes prevent, detect, respond to and predict cyberattacks. We’ve been defending our clients from cyber threats since 1999. Our industry-leading portfolio of cybersecurity services is built upon this experience, powerful technology, advanced threat intelligence, and a relentless focus on putting our clients first in all we do. ## Secureworks Cybersecurity Services Reviews ### 1. A Deep Dive into Secureworks' Cybersecurity Solutions !! **Rating:** 5.0/5.0 stars **Reviewed by:** Ali K. | Geographic Information Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Secureworks Cybersecurity Services?** It is positively a good thing to have a user-friendly interface in that it makes it easier for the security teams to navigate through their cybersecurity tasks in an efficient manner. Software implementation is easy and does not subject organizations to cumbersome procedures in getting started. Users love the user-friendly design that makes their time with the product memorable. Customer support from Secureworks is commendable, characterized by timely assistance and effective solutions. The support team is known for its responsiveness, promptly addressing user queries and issues. The software is built for everyday use as it ensures consistency and reliability in daily security operations performed on it. With an extensive range of functionalities, including robust threat detection, vulnerability management, and incident response capabilities, Secureworks Cybersecurity Services software offers a comprehensive solution to organizations seeking versatile cybersecurity tools. **What do you dislike about Secureworks Cybersecurity Services?** My experience has been that I have had no issues or dislikes with Secureworks Cybersecurity Services. **Recommendations to others considering Secureworks Cybersecurity Services:** Secureworks Cybersecurity Services is what you are looking for! your best choice ! **What problems is Secureworks Cybersecurity Services solving and how is that benefiting you?** The response to cyber-attacks should be made as quickly as possible, while also ensuring that the devices are kept safe and any potential risks minimized. Effective monitoring and management of security incidents is necessary. Engage professionals who can help in increasing the ability to detect threats, achieving regulatory compliance, and improving cybersecurity in general. ### 2. Very positive experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Secureworks Cybersecurity Services?** I am very impressed by the VCTA and the NOC/SOC staff **What do you dislike about Secureworks Cybersecurity Services?** The time delay between the suspicious activity and the notification to our organization. I would like to find a way of reducing that communication chain. **Recommendations to others considering Secureworks Cybersecurity Services:** Ensure you are using a FW with good logging capabilities **What problems is Secureworks Cybersecurity Services solving and how is that benefiting you?** Keeping continuous security monitoring though managed firewalls. The benefits I see having our logs continuously monitored is load off my mind. ### 3. Great tool for IDS/IPS capabilities. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2018 **What do you like best about Secureworks Cybersecurity Services?** The best thing about this tool is it can let your security environment align with common security frameworks like NIST and ISO. Most of the large companies working SecureWorks demands this for compliance purposes and this features just helps very much. My organization had the SecureWorks Sales person review out IT security policy and recommendations from the auditors to align with what was expected to meet NIST and ISO guidelines. Super helpful from initial integration point of view! **What do you dislike about Secureworks Cybersecurity Services?** Initial investment needs to be kind of on the high side. This makes this tool high budget tool for smaller enterprises. Best bet for large organization who can bear this cost though. **Recommendations to others considering Secureworks Cybersecurity Services:** Their Sales guys do a great job. Nothing really to improve pno the service end. They could weigh in their price strategies though! **What problems is Secureworks Cybersecurity Services solving and how is that benefiting you?** The organization that I work for uses this majorly for Intrusion Detection and Prevention purposes. My organization had the SecureWorks Sales person review out IT security policy and recommendations from the auditors to align with what was expected to meet NIST and ISO guidelines. super helpful! ### 4. Excellent security MSP **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2018 **What do you like best about Secureworks Cybersecurity Services?** Active communications, excellent drill down on events which warrant review. **What do you dislike about Secureworks Cybersecurity Services?** Managed firewall service is slow to respond when changes are needed **What problems is Secureworks Cybersecurity Services solving and how is that benefiting you?** Outsourced the function due to lack of internal skills and capabilities. Has greatly increased our security posture. ### 5. Simple and effective IDS/IPS **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2018 **What do you like best about Secureworks Cybersecurity Services?** The product just works without much experience. The insights we gain from our data and Dell are very valuable. **What do you dislike about Secureworks Cybersecurity Services?** It can be too much of a black box at times. It would be nice to be able to look under the covers a little. Sacrifice control or ease. **What problems is Secureworks Cybersecurity Services solving and how is that benefiting you?** Ease of security management - [View Secureworks Cybersecurity Services pricing details and edition comparison](https://www.g2.com/products/secureworks-cybersecurity-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+05%3A36%3A19+-0500&secure%5Bsession_id%5D=58293f37-36b8-4426-a285-ca047addb1f7&secure%5Btoken%5D=d3d32d668ab286e3a006e454f7f6f031bed5c213fbe104237d48c8b727899345&format=llm_user) ## Secureworks Cybersecurity Services Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Penetration Testing** - Autonomous Task Execution - Multi-step Planning - Adaptive Learning - Natural Language Interaction **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Secureworks Cybersecurity Services Alternatives - [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) - 4.8/5.0 (135 reviews) - [SHI](https://www.g2.com/products/shi/reviews) - 4.7/5.0 (116 reviews) - [Johanson Group](https://www.g2.com/products/johanson-group/reviews) - 4.9/5.0 (105 reviews)