--- title: Second Nature AI Reviews meta_title: 'Second Nature AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 383 reviews by the users' company size, role or industry to find out how Second Nature AI works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 383 scale: '5' date_modified: '2026-08-06' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Second Nature AI Reviews **Vendor:** Second Nature **Category:** [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) **Average Rating:** 4.6/5.0 **Total Reviews:** 383 ## About Second Nature AI Second Nature is a cutting-edge AI role play training solution designed to enhance onboarding, development, and coaching for teams at scale. This innovative platform allows users to create realistic role play training simulations, enabling teams to practice various conversations with human-like AI avatars. By fostering a practice-based learning environment, Second Nature helps employees build confidence, refine their skills, and ultimately drive better results in their roles. Targeted primarily at organizations looking to streamline their training processes, Second Nature is particularly beneficial for companies that prioritize employee development and effective onboarding. The platform caters to a wide range of industries, making it suitable for sales teams, customer service representatives, and any personnel that require strong communication skills. With its ability to simulate real-world scenarios, Second Nature provides a unique opportunity for teams to engage in hands-on practice that traditional training methods often lack. One of the standout features of Second Nature is its ease of use. Users can create role play simulations in just minutes by typing a few prompts or uploading existing training materials. This flexibility allows organizations to quickly adapt their training programs to meet evolving needs. Additionally, Second Nature seamlessly integrates with various Learning Management Systems (LMS) via SCORM or LTI, including popular platforms like Workday, Adobe Learning Manager, and Cornerstone. This ensures that companies can incorporate Second Nature into their existing training frameworks without disruption. The platform's analytics capabilities further enhance its value proposition. Second Nature provides comprehensive insights into employee performance, usage details, and session overviews, allowing organizations to identify what is working well and where improvements can be made. By leveraging these analytics, companies can make informed decisions about their training strategies, ultimately leading to improved proficiency and reduced onboarding time by up to 30%. Powered by generative AI and machine learning, Second Nature delivers immersive role-play simulations that engage users in natural-language conversations. The AI-driven personas are designed to ask questions, pose objections, and adjust their tone, creating a dynamic learning experience. After each session, the AI evaluates participants on knowledge accuracy, conversational style, and essential soft skills such as clarity and confidence. This rigorous assessment ensures that employees are not only learning but are also prepared to apply their skills effectively in real-world situations. With its proven performance, Second Nature has become a trusted solution for leading companies like Adobe, Oracle, and T-Mobile, solidifying its position as a leader in AI role play training. ## Second Nature AI Pros & Cons **What users like:** - Users value the **sales skill enhancement** provided by Second Nature AI, boosting confidence and engagement in training. (104 reviews) - Users appreciate the **ease of use** of Second Nature AI, facilitating effective training and user-friendly experiences. (98 reviews) - Users value the **AI integration** of Second Nature AI, enhancing training and performance tracking for sales reps. (74 reviews) - Users appreciate the **flexible training options** of Second Nature AI, enhancing skill development and performance for sales reps. (60 reviews) - Users value the **interactive AI experience** with Jenny, enhancing learning and confidence during training sessions. (57 reviews) - Users rave about the **interactive coaching features** of Second Nature AI, greatly enhancing their sales training experience. (49 reviews) - Performance Improvement (41 reviews) - Helpful (28 reviews) - Customer Support (25 reviews) - Intuitive (23 reviews) **What users dislike:** - Users experience frustrating moments due to **inaccurate information** , leading to mismatched answers and misunderstandings during conversations. (21 reviews) - Users find the **learning curve steep** for newcomers, requiring time to adapt to Second Nature AI's features. (15 reviews) - Users find that **AI inaccuracies** lead to frustration due to mismatched answers and inconsistent responses during conversations. (14 reviews) - Users find the **lack of interactivity** frustrating, as it disrupts the flow and limits engagement during sessions. (12 reviews) - Users find **language issues** hinder accessibility and effectiveness, especially for non-English speakers using Second Nature AI. (11 reviews) - Users find the **time-consuming learning** curve of Second Nature AI challenging, especially for beginners unfamiliar with the application. (9 reviews) - Users struggle with **voice recognition issues** in Second Nature AI, making interactions frustrating and derailing conversations frequently. (8 reviews) - Users report that **serious bugs** hinder usability, causing slow responses and frustrating glitches within the app. (6 reviews) - Missing Features (6 reviews) - Users experience **slow performance** , facing lags and delays that hinder effective communication and usability. (6 reviews) ## Second Nature AI Reviews ### 1. Feels like practicing more with a human with less judgment **Rating:** 5.0/5.0 stars **Reviewed by:** Jason L. | Medicare sales rep, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Second Nature AI?** I like that it is more like talking to someone else but you don't constantly feel like they are judging you. I love that I can more or less talk normally and it feels like a normal conversation. **What do you dislike about Second Nature AI?** The only issue I have right now is sometimes she doesn't understand what was said and can go off on a tangent. Sometimes the answers don't match up to the question asked but I think that will come with learning and time **What problems is Second Nature AI solving and how is that benefiting you?** Sometime when doing roleplays with real people you feel judged and that isn't the case with this. You can more or less just be yourself like you would on a normal call. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 2. Second Nature AI - Great tool for improving your sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Abin G. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Second Nature AI?** The company I work for mostly gets clients through referrals and word of mouth, and most of my colleagues as technologists or designers have little sales skills. We had trouble hiring good sales leaders, who fit into our ideologies. We were doing research on how can we improve our team, and we found Second Nature AI while researching that. This product provides an AI-driven platform, to improve the pitches, and make it better. We had flows and gaps in our sales pitches, this tool helped us to improve the process. **What do you dislike about Second Nature AI?** It still feels like talking to AI, maybe it will get better as technology evolves. But I like the idea of AI-driven training. **What problems is Second Nature AI solving and how is that benefiting you?** Preparing sales pitches, Improving them and training the sales team can be difficult, we are using this tool and evaluating the progress. **Official Response from Shachar Keidar:** > Thanks for taking the time to review Second Nature and provide the detailed feedback. We value the feedback you provided and the team will take it into account with future planning and changes to the product. ### 3. You learn to speak Jenny's language **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Second Nature AI?** I like the fact that it gives your that feedback breakdown. You get to listen to the areas that Jenny has found to identify the opportunity for improvement. This is the first time I have used a system that as AI as this. This is a great tool and I already understand my roll better because of it. I can practice as many times as I need to and not have to worry about if my partner is tired of doing it with me. **What do you dislike about Second Nature AI?** Sometimes the AI doesn't have the proper reponse. For example, it will say that my husband passed a few years ago. Then when I ask if they are looking for healthcare for themself or someone else it would say "its for me and my husband" **What problems is Second Nature AI solving and how is that benefiting you?** It solves the "Am I saying this right, Am I talking to fast" problem. You can hear what the appropriate pace is and it helps keep track of where you should be on that call. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 4. CATAPULTING SALES REPRESENTATIVES TO HIGHER HEIGHTS ON SALES SKILLS WITH SECOND NATURE AI!!. **Rating:** 5.0/5.0 stars **Reviewed by:** Davis E. | Financial Officer, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Second Nature AI?** Second Nature AI helps sales reps to gain new techniques which help them approach sales processes with a lot of confidence. It has helped them to maximize their performance and since the first day we started using it, we have experienced a huge impact. Second Nature AI helps us to track and monitor progress of sales representatives performance and identify their strengths or weaknesses. With it, it is very easy to sales representatives interaction with customers. It integrates well with third-party applications such as Talent LMS which makes it super easy to launch sales training programs. **What do you dislike about Second Nature AI?** Second Nature AI makes sales training processes to be more efficient and effective. My experience with it has always been fantastic and i lack completely nothing to dislike. **What problems is Second Nature AI solving and how is that benefiting you?** If you are looking for a very nice, effective and efficient application for sales team training and coaching then i recommend Second Nature AI. It's a brilliant and incredible platform that helps sales representatives to gain confidence when attending customers. It's easy, simple and fast to deploy Second Nature AI and get running. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 5. My Experience With Second Nature AI... Sales Reps Training Pro. **Rating:** 5.0/5.0 stars **Reviewed by:** Robin J. | Tour/Travel Consultant, Leisure, Travel & Tourism, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Second Nature AI?** Second Nature AI is the most helpful and reliable sales reps training pro. It has helped us to equip our sales team with amazing sales skills and knowledge thus helping them to deal with customers. Second Nature is simple, easy and fast to deploy and get started with. Also, i love how it allows people to learn on their own, any time and from anywhere without much use of internet and no limit of people to be trained. We use Second Nature AI in all our sales departments and it has brought a huge impact. **What do you dislike about Second Nature AI?** Second Nature AI is the leading and most reliable and helpful sales training program. It has nothing to dislike so far. **What problems is Second Nature AI solving and how is that benefiting you?** I like their customer support team, very responsive, always available, friendly and supportive. They offer tremendous help and support in handling any issue that may arise. Second Nature has so far proved to be a cutting edge for sales training in our organization. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 6. SECOND NATURE AI..... THE SALES TEAM TRAINING GURU!!!. **Rating:** 5.0/5.0 stars **Reviewed by:** Herbert K. | Director Of Sales, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Second Nature AI?** The best application for sales team training i have ever encountered is none other than Second Nature AI. I love how it is very easy and simple to use conversation AI capability to coach sales representatives through actual discussions since it's easy and possible to hold voice discussions. Also, Second Nature AI enhance immersive sales simulation process. I like how it is simple and easy to record calls with Second Nature AI for future reference. Last but not least, Second Nature offers high quality customer support services. THANK YOU SECOND NATURE AI!!. **What do you dislike about Second Nature AI?** Not yet identified any drawbacks. Second Nature AI has always been friendly and helpful to us and i recommend it to all sizes of companies out there. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI is not only the best platform for sales training and coaching but also it helps us increase our sales. It provides great information which helps our sales team to improve their sales skills and knowledge. Additionally, Second Nature AI is not expensive compared to other alternatives, it is cost friendly and this makes it affordable to all sizes of companies. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 7. Sales Representatives Training And Coaching Platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Marian T. | Assistant Sales Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Second Nature AI?** In all our branches, we use Second Nature AI to coach and train our sales team to empower them with sales skills and knowledge in order to be able to handle customers. It is very easy and simple to deploy and get running. I like how intuitive and friendly it is so one does not require more training to use it. Since we started using this great application, we have witnessed a tremendous increase in our sales department. Second Nature AI is highly customizable to fit our needs. It's artificial intelligence nature is amazing and brilliant. **What do you dislike about Second Nature AI?** To increase your sales, you must have Second Nature AI to train and coach your sales representatives to be able to engage and interact with customers. Nothing negative about it. **What problems is Second Nature AI solving and how is that benefiting you?** I like how Second Nature AI integrates well with other available applications such as Tovuti LMS and Zoom thus making it more effective and efficient. Great evaluation of questions, incredible user interface and instant feedback. Ability to track pace of discussion and perfect voice recognition. Availability of customer support team, very helpful and supportive. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 8. When It Comes To Sales Training , Ask For Second Nature. **Rating:** 4.5/5.0 stars **Reviewed by:** Joe K. | Chief Financial Officer, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Second Nature AI?** Second Nature provides our sales representatives a very nice way to practice sales skills without having to redo training. Perfect voice recognition and tracking the pace of discussion. Has a very simplified interface with in-built templates and learning management systems such as Tovuti LMS making it easy to get started with creating training materials like tasks, videos and many other to help improve sales representatives skills. Second Nature is so interactive, friendly and informative. Excellent user interface, instant feedback and great evaluation of questions. **What do you dislike about Second Nature AI?** For new beginners, it can be a bit challenging to get started with Second Nature AI. It requires some time to learn and understand. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI is the best, the real deal sales coaching/training and onboarding platform. I like how it provides AI-driven platform to improve the pitches and make it better. I like how their customer support team responds fast when you contact them and their services are exceptionally good. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 9. ASK EARNEST JAMES MORE ABOUT SECOND NATURE!!. **Rating:** 5.0/5.0 stars **Reviewed by:** Earnest J. | Sales Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Second Nature AI?** Second Nature AI is a very effective SaaS application that we must use each and every day. We use it in all our branches to train and coach our sales representatives and it has brought a huge impact on our sale department. To be sincere, Second Nature AI is the most helpful training application every company should implement. It has enabled us to equip our sales team with incredible sales skills and they can face customers with confidence. It is very easy and fast to deploy Second Nature and get running. It is highly customizable to suit your needs. **What do you dislike about Second Nature AI?** Second Nature AI is a game changer, very effective, robust and very friendly. Their customer support team is always standby to take charge of any challenge that may arise. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature is the leading and a modern sales training platform. I like the amazing and fantastic features on the dashboard which integrates very well with other tools. Additionally, it got the ability to coach many people at the same time thus saving much time and resources. It has been of great help to our as it allows us to offer sales training to our sales representatives throughout our branches. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out! We’re so happy you loved your experience with Jenny, keep having fun practicing your pitch! ### 10. Second Nature Al,The Sales Training Master **Rating:** 5.0/5.0 stars **Reviewed by:** Vivienne W. | Supervisor , Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Second Nature AI?** Second Nature Al is the application trending in the modern technology nowadays. It's very easy to interact and provides directions on how to improve sales and identity weaknesses and gaps that our sales representatives lack to understand. Since we invested in this technology, the team representing us out there are very much in love with the product. It has helped them to have new skills on how to increase their sales and same time how to deal with clients. The application has got the ability to deliver scores and performance information to everyone. With the combination of trainings, couching and analytics, sales team have really added a huge sales nowadays. The database supporting team are so friendly, ready to handle issues and challenges arising when using this application. This platform also integrates very well with 3rd parties applications. **What do you dislike about Second Nature AI?** I'm pleased and really appreciate this product for what it has done to us. **What problems is Second Nature AI solving and how is that benefiting you?** We used to use the old ways of handling clients but through the training and awareness,we have improved and thank God for second Nature. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 11. Very useful, but has some serious bugs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Second Nature AI?** Near-instant feedback with some super accurate metrics. Ability to practice speaking without being evalutated or judged by a person. Ease of repeating the same exercise until I get it right. **What do you dislike about Second Nature AI?** Serious bugs make it almost unusable. Interface is clunky. Response is slow. **What problems is Second Nature AI solving and how is that benefiting you?** Personal attention needed in training and coaching. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team. ### 12. It's a great concept, but she could use some improvement on how she answers questions. **Rating:** 3.0/5.0 stars **Reviewed by:** Brittany M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Second Nature AI?** It gives you practice and allows you to role-play. Also, it's more relaxing talking to Jenny instead of a real person because you don't feel like you're being judged or I'm not as nervous, while I'm getting more experience in handling calls. **What do you dislike about Second Nature AI?** That she goes way off-the-wall with her answers at times and doesn't make sense. Also, sometimes she says that I didn't cover all topics when I did. **What problems is Second Nature AI solving and how is that benefiting you?** It allows me to practice the sales process, which helps me get the experience I need answering questions and navigating the systems. It also gives me more confidence in pitching products and plans to my customers. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 13. Formidable,accomplished and game-changing Sales Coaching platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Teresa R. | Financial Sales Representative , Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Second Nature AI?** With Conversation AI,it's easy to train,coach and score sales reps so that they improve their performance.With user-friendly dashboard,Second Nature AI allows ease to have real-time visibility into every sales rep performance progress.It offers high quality customer support services.Second Nature AI Integration with LMS makes it easy to create training programs that helps to equip sales reps with skills and also facilitating their certification.With Second Nature AI sales reps can gain new techniques that helps them to approach sales process with confidence. **What do you dislike about Second Nature AI?** I haven't identified any flaws with Second Nature AI as it has been very useful in achieving our objectives and goals. **What problems is Second Nature AI solving and how is that benefiting you?** It's a very beneficial Sales Coaching platform that enhance continuous improvement of sales reps performance with training programs.It simple to have simulated sales discussions and conversation with sales reps.It facilitate ease to onboard new sales reps.Sales reps also gain skills and techniques thus they can have a better approach on how to engage seamlessly with customers. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 14. The Most Helpful Training Platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Hayden M. | VP of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Second Nature AI?** The application has got the ability to train many people at the same time hence increasing productivity and improving the skills of our sales representatives. We are using it in all our branches to coach our sales representatives and it has proven to be the best of all times. It has helped us to equip our sales representatives and now they can go anywhere and confidently engage with customers without fear or favor. I love how it is very easy to deploy the application and get running. **What do you dislike about Second Nature AI?** Second Nature has impacted our sales representatives and we are much pleased with it. Nothing to dislike about it at the moment. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature has proven to be the best of all times sales representatives training and coaching platform. In fact, it has helped our team to improve their sales skills thus increasing productivity. Easy to deploy and get running. Amazing and very responsive customer support team. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 15. The Second Nature Al Effect. **Rating:** 5.0/5.0 stars **Reviewed by:** Dishon B. | Coordinator , Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Second Nature AI?** I'm very much delighted to have this opportunity to share my views with this application. It very rear to find a platform is this simple and easy to work with, the application allows people to learn on their own, on their own time, with no much use of Internet and from different avenues with no limitations of people to be trained. The platform provides a the most reliable and efficient combination of trainings, analytical skills and couching. The mordern unique features are so helpful. We have managed to train our sales team who have added more knowledge and skills and therefore have come up with a new Business plan that has helped on dialogue and good presentation. Through this platform, we made huge progress to our sales representatives who bought the product and the ideas, consumed it,tested it where they felt they were of any help and now the testimony is outstanding. Our sales now are on a different level. A big THANK YOU to Second Nature Al. **What do you dislike about Second Nature AI?** This is a game changer platform that will take time to drop a dislike. The supporting team on standby takes charge of any challenge. **What problems is Second Nature AI solving and how is that benefiting you?** We never experienced a platform before that could have the ability to give scores and performance information to every employee like Second Nature Al. With this platform we're home. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 16. The Leading Modern Sales Training Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Christian R. | Operations Manager , Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Second Nature AI?** Being a Second Nature Al daily user, I can tell its an amazing platform which has really boosted our business by offering trainings to our sales team who now have new modern skills on how to handle our customers. The amazing features on the dashboard integrates well with other products. It's a modern application that is not crowded, everything you may need is just at one place. This makes it easy, simple and very convenient,saving time,money and resources. I can't forget to mention the outstanding customer service and the database support team that offers tremendous help in handling issues and challenges arising when using the software. I salute you! **What do you dislike about Second Nature AI?** I don't have anything to dislike this application **What problems is Second Nature AI solving and how is that benefiting you?** The overwhelming clients we've received in the recent days is something we don't take for granted. This is due new skills we've offered our sales representatives through trainings and now sales went up.This is a straight forward tool as compared to what we've used in the past. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 17. The Trending Coaching Application **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie A. | Supervisor , Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Second Nature AI?** The platform has got a very easy and interactive interface that has all the necessary tools in a very easy and single location. The application has got the ability to coach a lot of people at the same time and thus improving the skills and knowledge of our sales team. The product has now proved to be a cutting edge application for Trainings nowadays to our sales representatives throughout our branches. The platform as well integrates very well with 3rd party applications such as zoom and many other making it dynamic and unique. Through this product our sales has gone up in recent days since now our sales representatives have skills through Trainings and knows how to deal with customers. **What do you dislike about Second Nature AI?** The platform meets our requirements and therefore no dislikes as at now. **What problems is Second Nature AI solving and how is that benefiting you?** Convenience, Time and Resources. The software does not use alot of Internet and this allows our people to learn on their own good time. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 18. Artificial intelligence closer to humans **Rating:** 4.0/5.0 stars **Reviewed by:** Mehdi B. | Platform Sales Specialist- EMEA, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Second Nature AI?** Incredible experience with second nature. Powerful and efficient tool, almost perfect voice recognition. Tracking the pace of the discussion, analyzing speech and key words as well as detecting silence and paraphrases **What do you dislike about Second Nature AI?** It's not easy to talk to a computer, it would have been nice to have an animated character which will make the exchange a little more real. Silence detection is sometimes erroneous especially when the exchange contains questions. **What problems is Second Nature AI solving and how is that benefiting you?** Customer meetings and presentation issues. Second nature simulation is here to help conduct présenstation, discussion and meeting. We can repeat as much as necessary to be performant, which we can do in real life with customers, so it gives me much more insurance and maturity in my pitch. **Official Response from Shachar Keidar:** > Thanks for taking the time to review Second Nature and provide detailed feedback. We value the feedback you provided, and the team will take it into account with future planning and changes to the product. ### 19. Very beneficial program! **Rating:** 5.0/5.0 stars **Reviewed by:** Noah B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Second Nature AI?** Jenny is very interactive and helpful when it comes to the script portion of training. Being able to ask her questions and interact with her is very insightful of how a real customer would act and talk. **What do you dislike about Second Nature AI?** Sometimes when it comes to asking questions or following the script she doesnt always understand what you say, or goes off topic, asks questions again even with a correct response **What problems is Second Nature AI solving and how is that benefiting you?** Shes helping me be able to overcome objections, help with being able to rebuttle commonly said phrases. Shes very helpful with learning the call flow process. Very innovative **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 20. Secure and Intelligent Sales Gamechanger **Rating:** 4.5/5.0 stars **Reviewed by:** Billy J. | Sales Manager, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Second Nature AI?** Second Nature AI is an ideal game changer in the sales department, where calls and conversations are recorded and evaluated to suit business intelligence. Second Nature AI has an exemplary aspect of accelerating the onboarding process, where numerous ways of engagement are deployed. Again, Second Nature AI brings a consistent pattern in the entire sales system. **What do you dislike about Second Nature AI?** Second Nature AI has a sustainable form of sales engagement and management, with administrative assistance to clarify the entire formulation. Further, Second Nature AI has a dependable way of satisfactory analysis to strengthen business performance. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI has a robust form of analyzing sales conversations and a systematic reporting formulation. More so, Second Nature AI is consistent in directing various business evaluations, where a steady growth in sales is well attained. Second Nature AI is objective in improving the revenue collection for the entire business system. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 21. A very nice and fantastic application for sales coaching. **Rating:** 5.0/5.0 stars **Reviewed by:** Bella E. | Sales Manager, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Second Nature AI?** So far, Second Nature is the G.O.A.T of the year. It is the best sales coaching approach) application i have ever encountered. It facilitates easy training and coaching of sales representatives with conversation Artificial Intelligence (AI) and training programs to enable them with new skills in order to improve their performance. Second Nature AI integrates well with Learning Management Systems such as Tovuti LMS which makes it more effective. **What do you dislike about Second Nature AI?** Second Nature AI is a must have application for training sales representatives. I have not yet experienced any challenges until today. **What problems is Second Nature AI solving and how is that benefiting you?** The best and easiest application for sales representatives training i have ever used is Second Nature. It's AI makes it extremely easy to build training courses since it seamlessly integrates with learning management software such as Tovuti LMS. It makes it extremely easy for our sales representatives to easily and confidently engage with customers **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 22. Second Nature has helped me to become more confident on the phone and practice my sales skills. **Rating:** 5.0/5.0 stars **Reviewed by:** Maximus C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Second Nature AI?** I like it when it throws out objections randomly in a sales call environment. I also enjoy the scoring features to ensure I am not talking too fast or using too many filler words. **What do you dislike about Second Nature AI?** I wouldn't say I like the fact that sometimes the AI will get confused and continue to repeat the same question repeatedly, despite the fact I used ATR to respond to the question. **What problems is Second Nature AI solving and how is that benefiting you?** I have just entered a new industry in sales and it has helped me to become confident talking about our products and selling them. It has also helped my memorization of scripts and value statements. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 23. Well designed programs **Rating:** 4.0/5.0 stars **Reviewed by:** Aadeeb S. | Brand Manager, Food Production, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Second Nature AI?** Second Nature AI offers a user-friendly interface and helps us get real-time visibility into each member's performance without any hassle. The best feature is the conversational AI Jenny that prepares our representatives & managers to practice and learn in a judgment-free zone. **What do you dislike about Second Nature AI?** Second Nature AI offers a steep learning curve and may not work well for novice users. I believe the training sessions and customer support need a bit of improvement. **What problems is Second Nature AI solving and how is that benefiting you?** With a virtual AI Bot- Jenny, our team members can practice their sales pitches, product presentations, and slide shares and get real-time feedback on their delivery. Second Nature helps our sales teams improve as they are delivered as part of a well-structured improvement and enablement program. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 24. Next Level Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mushir B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Second Nature AI?** Second Nature is next level because it has a huge impact on learners or agents in training who are rather shy going through role plays with their peers. It has helped them hone the skillset needed without the nerves and stress of failure in front of others. **What do you dislike about Second Nature AI?** for now there is not much I do not like about it. **What problems is Second Nature AI solving and how is that benefiting you?** its solving the real world training needed that you can't find the classroom. It is a huge benefit because the scenarios can be endless and also specific to a certain skillset needed to perform the job a trainee was hired to do. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 25. Great way to roleplay without the pressure of dealing with peers **Rating:** 5.0/5.0 stars **Reviewed by:** Fred M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Second Nature AI?** That I can repetively practice. Over and over again. Until I feel comfortable with the task. I can come back as often as I like. **What do you dislike about Second Nature AI?** Jenny doesn't recognize natural deviations from script. It sends the role play off the rails sometimes. Once it has deviated, it almost impossible to get back on track **What problems is Second Nature AI solving and how is that benefiting you?** Saves time, and manpower. Not having to dominate a trainers time, to work with one individual. Allows time to be spent more productively. Allows to focus on problem areas **Official Response from Shachar Keidar:** > Thank you for taking the time to fill in this review, we appreciate your feedback. Thank you for bringing this issue to our attention, the team will take it into account with future planning to the product. ### 26. It's easy to use and I like how it learns as you go. **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph B. | Academic Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2023 **What do you like best about Second Nature AI?** The best thing about Second Nature AI is that I can hop online and press go and practice my most important scenarios, and this allows me to find a lot more confidence in my abilities for the real thing. **What do you dislike about Second Nature AI?** The only thing I have disliked is sometimes, it doesn't understand my responses and will ask the same questions twice. Now, this could be the way I am speaking, not the AI itself, but maybe as I use it more and more, this will become less frequent; it doesn't happen often, but when it does, it's a little annoying. **What problems is Second Nature AI solving and how is that benefiting you?** The ability to practice my pitches whenever and wherever is excellent. You don't always have someone to listen to you and give you feedback, so this is nice to have it at my fingertips 24/7. It's helping me with the flow of my words and to stop using filler words. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 27. Use Second Nature AI to accelerate and improve your team performance through advanced training. **Rating:** 5.0/5.0 stars **Reviewed by:** Lulu M. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Second Nature AI?** Second Nature AI makes use of the modern age technology in Artificial Intelligence to monitor and evaluate your current performance so as to pinpoint areas that need improvements and give the feedback in real-time plus guidance on how to improve on the identified areas. It has a simplified interface with built-in templates and learning management systems making it easy to get started with creating training materials like videos, tasks and other materials to help improve your team members. It also deliver advanced analytics tool with powerful reporting capabilities to give detailed insights about your training operations like skills acquired and more. It is easy to deliver and roll out new training programs aimed at helping individuals members garner crucial skills to improve overall performance. **What do you dislike about Second Nature AI?** Using Second Nature AI has been so easy from my end. The product has an user-friendly user interface with easy access and to use features. The available demo offered allows you to have a better understanding of how each and every features works. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI functionalities in coaching and training administration has been helping us improve our work performance by giving us a platform where we can easily and efficiently delivery training materials to our sales team to ensure they are equipped with the necessary skills required for them to accelerate sales and promote better performance of our products in the market. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 28. A dazzling,smashing,reputable and unswerving Sales Coaching platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Sandra C. | Supply Chain Manager , Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Second Nature AI?** Second Nature AI helps to enrich Sales reps with knowledge and better understanding of our organization products and services.It is simple to use Conversation AI capability to train sales reps through actual discussions hence ease to score them and increase their performance.Second Nature AI integrate with LMS software thus ease coach and train sales reps with engaging training programs.Second Nature AI makes it simple to track performance progress of Sales reps. **What do you dislike about Second Nature AI?** Second Nature AI is just amazing and mind-blowing Sales Coaching platform that delivers great benefits and I lack any drawback to highlight. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature improves and ace all sales calls. Second Nature increases sales process performance. Second Nature AI enhance growth of revenue. It's simple to streamline and automate onboarding of new sales reps with Second Nature AI. It's a reliable tool for sales reps certification and gamification. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 29. Best way to use AI to improve our skills. **Rating:** 5.0/5.0 stars **Reviewed by:** Vinicius B. | Channel Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Second Nature AI?** You can trainee how many times you want, and the evaluation will be accordingly to your skills development. It's terrific because it says where you need to practice more. **What do you dislike about Second Nature AI?** It could start each time differently. When you always begin the same way, you can easily foresee or conduct what you want to achieve. It could have one more "level" to experts where it could be more challenging, but only for them that would like to challenge itself. **What problems is Second Nature AI solving and how is that benefiting you?** Help me to comprehend and understand where I could study more and how I could improve my speech. It gives you a detailed evaluation; you only need to pay attention and focus where necessary. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it out. Keep having fun practicing your sales pitch! ### 30. A breathtaking and successful Sales Coaching Software. **Rating:** 4.5/5.0 stars **Reviewed by:** Eva J. | Senior Sales Operations Manager , Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Second Nature AI?** I'm much delighted that Second Nature AI helps to train sales reps so as to maximize their performance and also to score them.I like how this tool helps to monitor and track progress of sales reps performance.Second Nature AI also makes it easy to build training courses as it integrates with Learning Management Systems hence ease to create sales reps assessment tests and quizzes and also facilitating their certification and gamification.It's easy to increase sales rep engagement with customers. **What do you dislike about Second Nature AI?** Sales coaching and training process runs smoothly with Second Nature AI without any interruptions hence I don't have any cons to highlight. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI increases sales reps performance so that they can improve sales pitch process. It's reliable tool that makes it simple and fast to onboard sales reps. It's performs better when used for sales simulation. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team ### 31. Works as expected but still not smooth. **Rating:** 2.5/5.0 stars **Reviewed by:** Jeffery R. | Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Second Nature AI?** I liked that they show what looks like a real person. It makes it feel less like talking to an AI. I also like that the AI shows reactions as well. The user interface is also easy to use and understand. **What do you dislike about Second Nature AI?** I dislike that you can tell that you're talking to an AI. The responses are not smooth or quick, often times when I would say something, by the time I finished and started a new topic. The AI was just catching up. I often had to repeat myself to ensure the AI recognized what I was saying. **What problems is Second Nature AI solving and how is that benefiting you?** This allows me as a sales person to get more comfortable communicating with customers. The AI is not perfect but it still gives me the ability to talk to a face over camera. **Official Response from Shachar Keidar:** > Thank you for taking the time to fill in this review, we appreciate your feedback. Thank you for bringing this issue to our attention, the team will take it into account with future planning to the product. ### 32. Amazing tool to improve your sales team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Second Nature AI?** Second Nature user experience is great. Its simple and easy to use. Our sales reps can learn at their own pace and time and dont have to go through the training again, and its also fast to deploy for the reps to start training. **What do you dislike about Second Nature AI?** It feels like talking to a machine/AI, it will improve over time. Sometimes AI response is not correct. The platform meets our requirements. **What problems is Second Nature AI solving and how is that benefiting you?** Majorly it would be resources, since it makes my team become more efficient. Its cost effective and more convenient. **Official Response from Shachar Keidar:** > We really appreciate you taking the time to share your experience with us! Your product feedback is valuable and has been shared with the relevant team. ### 33. Super excellent,outstanding,advanced,well known and cost-effective tool for coaching our sales reps. **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie K. | Sales Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Second Nature AI?** What i like most about Second Nature AI is the ability to train our sales team on how to deal with clients. We are able to train many sales representatives at the same time and also it allows us to measure each individuals performance. Second Nature AI does not demand much knowledge to use. It has a very responsive, smooth and clean UI which makes it super easy to understand. Since we started using it, we have had a very nice experience and until today it has never disappointed us. **What do you dislike about Second Nature AI?** Second Nature AI has completely changed our sales team. It has brought a very huge impact in our organization and i can't think of anything negative about it. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI is a very stable, phenomenal and affordable tool to train sales team. It allows us to train many sales representatives at the same time without having any issues. It is clean and modern. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 34. A check-up for sales enablement well-being **Rating:** 5.0/5.0 stars **Reviewed by:** Meg W. | AI Product Manager, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Second Nature AI?** Second Nature AI is a must have for any company that want to fuel growth. It provides concrete direction on how to make our product better and also identify gaps where our sales team lacks understanding of our product. It's incredible that we invested in this technology that makes us the best and puts the fire power behind it which is one way to make sure that we are prepared to sell and deliver true value. Regular analytics reports gave us insights that shows how well sales reps understand our products and their ability to adhere to the sales process. **What do you dislike about Second Nature AI?** Second Nature AI is straightforward. Unlike other solutions that we evaluated. It just worked. When we looked at other tools, it was such a pain to just get access to the tool. **What problems is Second Nature AI solving and how is that benefiting you?** The best thing is how competitive the sales reps have become. Our sales team is becoming more comfortable speaking about new products. The sales team is more prepared to answer questions that come from clients. Product Marketing is no longer seen as a bottleneck for knowledge. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 35. Preternatural, inexplicable, providential, mindtickler tool **Rating:** 5.0/5.0 stars **Reviewed by:** Xavier B. | Customer Quality Manager, Wireless, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Second Nature AI?** I love Second Nature AI and our reps do as well because it is very very easy to access and we can perform better missions which are really the scenario-based approaches. It makes it easier for me in my role and responsibility to connect the dots for sales reps to make it easier to learn quickly and attain specific productivity metrics. Second Nature AI provided us with a perfect combination of training, coaching and analytics delivered as a single user experience. Within the system, we pull analytics and other metrics we can use to see how effective the enablement efforts we're putting forward are working. For me that was a huge value add-in, just taking all the content we have and allowing reps to consume it and really test them for the areas that they may need a little bit more help on. **What do you dislike about Second Nature AI?** By default, when you introduce new technology, there is apprehension. We feared frontline managers and reps might be reluctant to adopt the new technology. Surprisingly the program was so successful that, within six months of deployment, Second Nature was leveraged by 60% of our sales teams globally. **What problems is Second Nature AI solving and how is that benefiting you?** It may be intense but it gives new reps the confidence to pitch the product, and they need it because once the training is over there is a real customer waiting for them. Reps learned faster and in-persion sessions were made more discussion and role-play oriented. Provided reps with a chance to rehearse and demonstrate readiness before they ever engaged with live prospects. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 36. SECOND NATURE AI...... OUR SALES TEAM TRAINER. **Rating:** 4.5/5.0 stars **Reviewed by:** Herbert K. | Specialist Tour Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2023 **What do you like best about Second Nature AI?** Second Nature AI is a brilliant and super amazing platform i have used for more than 3 years now. It offers fantastic training sessions which has helped us to improve our sales skills and the most important is enabling us to handle our customers in a very professional manner. I like the fact that it has helped us to identify our weaknesses and improve on them. I like the fact that Second Nature AI has no limit as to how many people can be trained at the same time and this has helped our sales team to learn and improve their sales skills altogether. I'm very much pleased to have such a great tool in our organization. **What do you dislike about Second Nature AI?** I have nothing to complain about. Second Nature AI has helped us to conduct sales training processes more effectively and effortlessly. I recommend it. **What problems is Second Nature AI solving and how is that benefiting you?** One of the benefits of Second Nature AI is that it doesn't require extra knowledge to use it. It's smooth, friendly, straightforward and helpful. I like how their support team responds quick when you need help. Their services are exceptional and topnotch. It keeps our sales team informed and engaged. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 37. **SECOND NATURE AI REVIEW!INCREDIBLE,OUTSTANDING AND EXCEPTIONAL TOOL FOR COACHING OUR SALES TEAM**. **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy M. | Sales Executive, Leisure, Travel & Tourism, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2023 **What do you like best about Second Nature AI?** Second Nature AI is unmatchable, incomparable, outstanding, robust and user-friendly platform for coaching our sales team. Their customer support team responds quick when you contact them. I love how Second Nature AI allows us to train many people at the same time and give score per each individual performance. Second Nature AI support team is the best i have ever interacted with,very responsive, supportive and friendly. Again, i like the fact that it allows us to practice all our sales pitches and product presentations. Cost effective, advanced and very helpful. **What do you dislike about Second Nature AI?** Second Nature AI is second to none. It's the best and number one ranked tool for coaching sales team. For me, I got completely nothing to dislike about it as it meets our goals. **What problems is Second Nature AI solving and how is that benefiting you?** I like Second Nature AI, it makes our work more easier and effective. It's an excellent and exceptional application for sales team training. Very flexible, trustworthy and reliable. Excellent and supportive customer support team. I like the features it supports which are so smooth and very effective. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 38. My remarkable experience with Second Nature AI. Best sales team coaching application **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriel N. | Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2023 **What do you like best about Second Nature AI?** We have been using Second Nature AI for the past 4 years and it has been of great help to our company. It is a great and exceptional tool which has a very simple and easy UI and UX. It is super easy to interact with and it helps us to train our sales reps to improve their sales skills. Additionally, Second Nature AI is cost friendly thus making it affordable. **What do you dislike about Second Nature AI?** One of the challenges is training someone who has never used this program before. It's a little bit cumbersome and it may take some time to understand it. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI is the best and most secure sales coaching, sales training and onboarding application. It is the best i have ever used and it has a great and responsive support team. I like how it allows us to coach and train many people at the same time thus saving much time. It has a very intuitive and user-friendly interface which makes it super easy to learn, understand and it makes it easy to monitor team's performance. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 39. Thanks to Coach Jenny, training becomes easy **Rating:** 5.0/5.0 stars **Reviewed by:** Leah W. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2023 **What do you like best about Second Nature AI?** I really like Second Nature AI because it is a robust sales coaching tool that has everything necessary to proceed with the right teaching of teams to provide a good sales experience to clients and to improve their management of them. It is a software that is very complete, and mostly, I like the fact that it improves the skills of the members over time, with courses that are interactive and entertaining to the user; the "gamification" aspect of this solution is the best one I have seen yet, because it allows the members to stimulate their skills with the competition leaderboard, improving efficiency and productivity thanks to the way that the progress is tracked into the leaderboard, and it allows us to study the competitive aspect of each of them. The Coach "Jenny" is very useful, and it works perfectly fine delivering feedback, challenges, questions, and more; it is a great tool to implement for the members to practice thoroughly and become more skilled every day. **What do you dislike about Second Nature AI?** I honestly did not find anything to dislike about Second Nature AI; it is a strong tool that does its job, and it is also budget-friendly; we were able to implement it in a short time, and the user interface is not difficult to set up, it comes with a very interactive interface that has every necessary tool in an easy location, and it is not difficult to learn how to use each one of the features to get the most out of it. My experience with this software has been very positive. **What problems is Second Nature AI solving and how is that benefiting you?** With Second Nature AI, we have been able to provide good coaching lessons to our employees that are actually useful, and it has been able to provide good results. When it comes to sales, it is important to give the employees the knowledge that they need to be able to join the workforce properly and attend to clients in a positive manner, helping increase sales and close deals. I have been in charge of creating and managing the courses in Second Nature AI, and it has been a great experience to work with this tool and provide a great learning experience for new employees. The coaching of employees has been very quick, and they are able to improve their skills every day, and as a result, we have been able to improve our sales with consistency over time. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 40. The most effective,straightforward and best productive sales tracking platform.The Second Nature AI. **Rating:** 4.5/5.0 stars **Reviewed by:** Roy R. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Second Nature AI?** First, I must disclose the fact that Second Nature AI is second to none. It is incomparable and unbeatable. It has helped us add fantastic and professional skills to our sales reps thus giving them more confidence when dealing with customers. I like how it keeps our sales representatives well informed. Also, the ability to give scores per each individual performance. Getting started with Second Nature AI is very easy and straightforward. **What do you dislike about Second Nature AI?** To be sincere, i lack completely nothing to dislike about Second Nature AI. We have been using it for more than 3 years and it has always been of great help. **What problems is Second Nature AI solving and how is that benefiting you?** The best application i have ever encountered for sales coaching and sales acceleration is Second Nature AI. It has the best technical support team. Second Nature AI improve confidence so that it can be easy to deal with clients. It is fun to use this tool. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 41. Very effective and useful application to improve the interaction between producers and customers. **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher M. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Second Nature AI?** For more than 3 years we have been using Second Nature AI to help sales representatives learn and improve sales strategies. It is fun using Second Nature AI and it has always worked perfectly for us. Jenny is very interactive and intelligent. Second Nature AI will never frustrate you when it comes to courses authoring and we are able to set goals and achieve them. Another benefit is the ability to coach many people at the same. It is not pricey but cost friendly. **What do you dislike about Second Nature AI?** The only challenge i have ever experienced is when it comes to coach someone who has never used or is familiar with this great application. It takes some time for them to adapt it. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI is a great, robust, interactive and exceptional application for sales coaching. It is cost effective thus making it affordable to all sizes of companies. Excellent services from their customer support. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 42. Second Nature AI is the best productive sales monitoring application. **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra V. | Sales Executive, Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Second Nature AI?** First, I must disclose the fact that I'm a glad user of Second Nature AI. It is very effective and efficient to coach marketing team with Second Nature AI. Great and professional customer support team, they offer excellent services for incredible user experience. It provides understandable demos which makes it easy to use. Easy to monitor team's performance. Availability of support team. **What do you dislike about Second Nature AI?** Second Nature AI is very attractive and interactive. Has a very user-friendly and intuitive interface which is quite easy to navigate through. It's amazing, pocket friendly and no dislikes. **What problems is Second Nature AI solving and how is that benefiting you?** With Second Nature AI, it's easy to coach large groups of sales reps. I find it very easy and fast to create any kind of sales training and conversations. I like video call simulation which uses an AI called "Jenny" which makes the sales reps gain a lot of confidence when engaging with customers. Second Nature AI has no limits on the number of sales trainees you can train simultaneously. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 43. ''Top global sales coaching solution.'' **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy T. | Senior Sales Consultant , Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Second Nature AI?** Second Nature AI has made the impossible to become possible. Our sales department have benefited from the coaching that is performed using this impressive software. Through these training sections we have been able to improve our experience and most importantly we are handling our clients in the best way possible. As for me, my confidence on how to handle things has increased. The customer service is helping in handling the most complicated problems that arise while using the platform. Using this platform one can easily understand on the weak areas and easily improve on them. **What do you dislike about Second Nature AI?** All thing are made right with Second Nature AI. I have used the platform for some time now. I have no complains at all. **What problems is Second Nature AI solving and how is that benefiting you?** Through the sales coaching we have improved on our task performance. It is a simple platform to work with. It is cost effective hence a good choice for us. We have improved on the way of handling clients. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 44. Best customer support,user-friendly,intuitive,exceptional & excellent tool for sales team training. **Rating:** 4.5/5.0 stars **Reviewed by:** Veronica K. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Second Nature AI?** Second Nature AI is second to none. It has helped us much to add incredible skills to our sales team and giving them more confidence especially when it comes to dealing with clients. Second Nature AI keeps our team well informed and engaged. I love how it allows us to give score per each individual performance and it has a very responsive and helpful customer support team. **What do you dislike about Second Nature AI?** Second Nature AI is very much informative, educative, interactive and very beneficial. For almost 3 years now i can't remember anything that disappointed us so i got nothing to dislike. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI is an outstanding and effective solution for sales team coaching. I like its intuitiveness and user-friendliness. Also, it is not expensive compared to other alternatives. It helps our sales team to learn more sales strategies making it easier to engage with customers. It is very easy to navigate through. Excellent services from their customer support. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 45. Best way to train and improve sales skills **Rating:** 4.5/5.0 stars **Reviewed by:** Paula S. | Key Account Manager , Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Second Nature AI?** I like that it has no limit as to how many people can be trained at the same time. This allows allnour team members to learn and improve their skills together. I also love that it gives score and certificate after every completed training session, this makes it easy and possible to see how they are performing in real time. I also noticed that second nature's emulation feature run perfectly well. We were able to take the tests without any problems or interruptions. **What do you dislike about Second Nature AI?** Sincerely, the greatest and most cutting-edge platform for training sales teams is Second Nature AI. I've used it for a while and haven't encountered any drawbacks. **What problems is Second Nature AI solving and how is that benefiting you?** It has a variety of tools that help the sales team perform better and put newly learned information to use. The interview simulator is one of the features we value the most; it has a guide for making sales calls, a list of typical questions, a calendar for task management, and an alert system to keep track of scheduled meetings. allowing our sellers to develop their business skills effectively. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 46. This type of training is fun and interactive. It keeps the trainee engaged and informed. **Rating:** 4.0/5.0 stars **Reviewed by:** Cameron W. | Senior Benefits Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2023 **What do you like best about Second Nature AI?** The most valuable part of this training simulation is Jenny's interactive responses. She listens well and typically responds accordingly. The upside to this program is that it is accessible at any time to practice and sharpen the trainee's sales skills. **What do you dislike about Second Nature AI?** The least helpful part of this simulation training is the response type. Real calls have a wide range of responses and obstacles to overcome. Jenny only provided a fraction of the responses we encounter during live calls. **What problems is Second Nature AI solving and how is that benefiting you?** It helps me hone my ATR skills to move forward in the call flow. Second Nature is almost like talking to a person in real-time, which helps with the anxiousness and reminds me that I am in control of my calls. **Official Response from Shachar Keidar:** > Thank you for taking the time to write this review! Your feedback is appreciated and has been forwarded to the relevant team :) ### 47. Stable, advanced, robust and user-friendly tool for sales team coaching. **Rating:** 5.0/5.0 stars **Reviewed by:** Darwin M. | Sales Director, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Second Nature AI?** For the past 2+ years, we have been using Second Nature AI and it has really helped a lot to add skills to our sales representatives as well as giving them more confidence when dealing with clients. Second Nature has a very intuitive and user-friendly interface which makes it very simple to use. Their customer service is top notch and very helpful. I like how it is fun and interactive since it keeps our sales reps informed and engaged. **What do you dislike about Second Nature AI?** Everything is in one place thus making it easy to work with and it's very helpful and useful sales team training application and the best place to find all products information in one place. It has all what takes to keep your sales reps well informed. Second Nature AI is second to none. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI is the real G.O.A.T (Greatest Of All Times) application for sales team training. Another advantage is the features it supports, they are very effective, advanced and smooth. Finally, it has a very simple UI and UX. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 48. Exceptional and outstanding application for training our sales team. **Rating:** 4.5/5.0 stars **Reviewed by:** Scott A. | Sales Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Second Nature AI?** Second Nature AI does a very fantastic and incredible job since it allows us to train our sales team to improve their sales skills. I like how their customer support team responds fast once you contact them and they are able to solve all our issues. It helps us to give score per each individual performance. We are able to coach many sales representatives at the same time and ability to measure each individuals performance in real-time. Very responsive, friendly and supportive support team. **What do you dislike about Second Nature AI?** Second Nature AI can be a little bit overwhelming especially for new beginners. It may take some time to learn and understand. **What problems is Second Nature AI solving and how is that benefiting you?** I love how Second Nature AI integrates well with other applications such as LMS (Learning Management System) and zoom. Great and very responsive support team, they are able to handle our issues on time and very professional. Affordability,Second Nature AI is affordable since it has friendly pricing terms. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it! We’re so happy you loved your experience with Jenny, keep having fun practicing your sales pitch! ### 49. Improving the sales skills in the organization **Rating:** 4.0/5.0 stars **Reviewed by:** Esther M. | Assistant Store Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Second Nature AI?** Second Nature AI is a helpful software to carry out the training of new hires efficiently. Its platform is very clean and modern, easy to use because everything is easily located and it does not feel crowded. I like the coaching implementation to help members learn faster because it gives feedback based on the individual performance instead of just giving general feedback, it allows all the members to learn at their own pace and learn in a different environment than the usual, to improve following the implemented courses in the platform. Also, its system motivates the members to keep improving thanks to the gamification of the courses, providing leaderboards and making simple tasks look more fun and visually appealing every day. **What do you dislike about Second Nature AI?** Generally, I think that Second Nature works pretty well; however, there are some areas in which it could be improved so the performance of the software is better, for example, it needs a good connection for all the items in the dashboard to load properly, and some members have expressed that they haven't been able to properly access it when their bandwidth connection is low. Another thing that could be improved is the coach AI to be more customized when answering doubts and things like that. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature AI is a solution that helped us train several of our new hires and provide them with helpful tools regarding sales techniques that would improve their abilities in the workforce and as a result, increase client engagement in our store. For me, the management and tracking of the members' learning stages and progress was incredibly helpful and saved me a lot of time, because the reports provided by Second Nature AI were very detailed and helped me figure out different skills presented by the teams, along with the leaderboards, which allowed me to locate the different talents. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ### 50. Second Nature allows you to optimize the fluidity in the negotiation with clients. **Rating:** 4.5/5.0 stars **Reviewed by:** Ylia A. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2023 **What do you like best about Second Nature AI?** I loved the video call simulation; this simulation allows our sales agents to gain confidence and develop a correct dialogue with future clients; this simulation is entirely fluid and uses an AI called "Jenny" that will make the sales agents gain confidence and be fluent in the dialogue. I liked the slideshow simulation; this function is essential for our agents to present a business plan or service structure; this function helps our agents to practice dialogue correctly. In addition, I loved the certification system; this system allows sales management certificates to be issued only to the agents with the highest performance and who correctly pass the test; with this function, you will be able to see in real-time the qualification of each employee, you will be able to see the conversation practices and the answers that each employee gave, I love being able to see this information from this dashboard, it helps me understand the performance of sales agents. **What do you dislike about Second Nature AI?** Honestly, Second Nature behaved according to our needs and provided a handy system for coaching new sales agents through learning roles. Learning and access to AI Jenny was never interrupted; in addition, Second Nature has a service that can be taken everywhere, does not consume much internet capacity, does not consume much space on the devices and does not consume much performance of the device, which makes it a good platform for learning. **What problems is Second Nature AI solving and how is that benefiting you?** Second Nature has proven to be a handy platform for our entire real estate business. For us, the sales and purchases of new properties is a critical issue, so this platform has ensured that our negotiation system is benefited; this platform has been used in our project area so that our employees can learn to function during the presentation of new projects, the simulation of slides in Second Nature has made it possible for our employees, to have a better presentation of information. In general, Second Nature has made our company more fluent in presenting information; it has been a handy software to train most of our real estate agents with new techniques to retain clients in negotiating properties. **Official Response from Shachar Keidar:** > Thank you for the great review and for taking the time to fill it. Keep having fun practicing your sales pitch! ## Second Nature AI Discussions - [Nothing. I like everything about it](https://www.g2.com/discussions/nothing-i-like-everything-about-it) - 2 comments, 1 upvote - [What is Second Nature AI used for?](https://www.g2.com/discussions/what-is-second-nature-ai-used-for) - 1 comment - [View Second Nature AI pricing details and edition comparison](https://www.g2.com/products/second-nature-ai/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+16%3A44%3A10+-0500&secure%5Bsession_id%5D=f9b91370-fe22-4145-9f85-3736265c8964&secure%5Btoken%5D=35a9c26889527d96d5dfdda548cfdf49dabc30c5fb0a3c6c313f425843e2c63a&format=llm_user) ## Second Nature AI Integrations - [Adobe Learning Manager (formerly Adobe Captivate Prime)](https://www.g2.com/products/adobe-learning-manager/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Cornerstone](https://www.g2.com/products/cornerstone-cornerstone/reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SCORM Cloud](https://www.g2.com/products/scorm-cloud/reviews) - [Workday Learning](https://www.g2.com/products/workday-learning/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) ## Second Nature AI Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Specialized or Emerging Capabilities - Distinct AI Functionality - Niche Application **Training & eLearning** - Content Creation - Content Libraries - Interactive Content **Course Authoring** - Course Builder - Questions - Instructor-Led Training - Customized Learning Paths - Video simulations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Platform - AI Sales Roleplay Tools** - Skill-Based Certification - Low-Latency Conversations - Cross-system Integration - Roleplay Buyer Simulation - Methodology Alignment **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Course Management** - Gamification - Assessments - Certifications - Manager Portals - Feedback **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction - Assignment Management - Asynchronous Learning - Synchronous Learning - Self-paced Learning - Interactive Learning - Blended Learning - Role-Based Permissions - Multi-Language **Customization - AI Sales Roleplay Tools** - Scenario Creation - Customizable AI Personas - Multiple Roleplay Type **Additional Functionality** - Audio/Video Recording - Collaboration Tools - Video Management - Video Support - Assessment Management - Course Authoring - Course Publishing - AI Copilot - Customizable Reports - Mobile Access - Video Streaming - Generative AI - SCORM Compliance - Access Controls/Permissions - Data Import/Export - Surveys & Feedback - VR/AR Compatibility - Customizable Templates - Drag & Drop - User Management - Template Management - Gamification - Progress Reports - Learning Management - Customizable Questions - Content Management - Compliance Management - Third-Party Integrations - Activity Tracking - Certification & Licensing - Real-Time Data - Reporting & Statistics - Activity Dashboard - Storyboarding - Single Sign On - Progress Tracking - Tests/Assessments - Customizable Branding - API - Training Management - Media Import - Quizzes - Instructor-Led Courses - Multimedia Support - Commenting/Notes - Alerts/Notifications - PowerPoint Conversion **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Platform** - File support - Mobile support - Integration **Feedback Analysis - AI Sales Roleplay Tools** - Roleplay Reviews - Real-Time AI Coaching & Feedback - Speech Analysis - Performance Scoring & Analytics **Onboarding** - Documentation - Coaching - Programs **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - AI Sales Roleplay Tools** - Adaptive Learning - Natural Language Interaction - Decision Making **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management **Generative AI** - AI Text-to-Speech ## Top Second Nature AI Alternatives - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - 4.7/5.0 (2,240 reviews) - [Bigtincan Readiness (formerly Brainshark)](https://www.g2.com/products/bigtincan-readiness-formerly-brainshark/reviews) - 4.4/5.0 (595 reviews) - [Allego](https://www.g2.com/products/allego/reviews) - 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