# Second CRM SALES Reviews
**Vendor:** Soft Solvers Solutions  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Second CRM SALES
Soft Solvers Solutions is an award-winning SaaS and technology company based in Malaysia that helps businesses grow sales and revenue.




## Second CRM SALES Reviews
  ### 1. Second CRM is free to use and it's very nominal charges

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shoaib a. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2023

**What do you like best about Second CRM SALES?**

Second CRM is use small business and midium business to grow the business

**What do you dislike about Second CRM SALES?**

horrible account management and after sale support is not good.

**What problems is Second CRM SALES solving and how is that benefiting you?**

one of the most problem crm is solving inaccurate sales forcasting



- [View Second CRM SALES pricing details and edition comparison](https://www.g2.com/products/second-crm-sales/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-25+12%3A01%3A14+-0500&secure%5Bsession_id%5D=88deabaa-04b5-4d06-a416-af3ba457c1e9&secure%5Btoken%5D=2287c6e0a6054650de64282e709ff701b3da54843b899bf4456e3f01a2529af2&format=llm_user)

## Second CRM SALES Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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