It makes creating SOPs and tutorials so easy I feel like so far it has been well worth the monthly cost I feel like so far it has been well worth the monthly cost I feel like so far it has been well worth the monthly cost Review collected by and hosted on G2.com.

I haven't found anything about it that I don't like yet Review collected by and hosted on G2.com.

I love that I can work through each process, and Scribe then suggests edits based on what I’ve done. It was especially helpful when it combined a couple of steps into a single step that still showed the progression clearly. Review collected by and hosted on G2.com.

So far, I haven’t found anything I don’t like about Scribe. Review collected by and hosted on G2.com.

Scribe has made a real difference in how we onboard and train new hires. Instead of relying on memory after a training session, employees have a step-by-step guide they can reference anytime. The rollout across multiple departments has been smooth, and the desktop app makes capturing processes feel like a natural part of the workflow rather than an added burden. The UI is clean and intuitive, so adoption hasn't been a struggle. Pricing is very reasonable for the value you get, and the AI features have been a genuine improvement, especially when it comes to cleaning up auto-generated steps so guides don't need as much manual editing. The ROI has been clear from early on. Review collected by and hosted on G2.com.

When using the desktop app to capture, you do have to pause and switch between apps, which can interrupt your flow. The auto-capture can also generate extra steps for simple actions like clicks or deletions, so some cleanup is occasionally needed. The AI has helped cut that down significantly though, so it's much less of a friction point than it was initially. Review collected by and hosted on G2.com.

I like that the view updates right away, so I can go back and make edits even after I’ve already shared the link with someone else. Updates are always necessary, and it’s reassuring to know I don’t have to resend a new link every time I change something. Review collected by and hosted on G2.com.

The default setting of sharing with my "team" is confusing. I’d prefer the default to be sharing with anyone who has the link, since that’s typically how items are shared. At the very least, I’d like an option to choose what my default sharing setting should be. Review collected by and hosted on G2.com.

Scribe captures every single step/click when creating an SOP. That is so helpful! I have created so many SOPs in the past that took a very long time. With Scribe the process is so much smoother and quicker. Review collected by and hosted on G2.com.

Honestly, I don’t see any downside to Scribe. Review collected by and hosted on G2.com.

Surprisingly easy to use and the output is great Review collected by and hosted on G2.com.

Cost obviously as a small user base... Sometimes while using it on a Chromebook it feels like it drags the system to be a bit slow. Occasionally if there is a pop-up window from a webpage capture, it doesn't show nicely, but that is rare Review collected by and hosted on G2.com.

It’s incredibly user-friendly—anyone at my workplace can use it, even the most technically challenged. It also makes it easy to share guides across departments, which helps ensure we don’t lose any legacy processes. I especially like that it can flag when certain steps might be unnecessary, so we know what we can remove. Review collected by and hosted on G2.com.

I think there could be more editable features, such as adding text or arrows to your clips Review collected by and hosted on G2.com.

I like being able to quickly create professional documents and KB articles and share them with the entire organization in just a few minutes. Review collected by and hosted on G2.com.

The application window itself is a limitation: I can’t minimize it to the system tray, and I also can’t use Scribe as a browser add-on to capture information. Review collected by and hosted on G2.com.

I work with a lot of revenue systems that require many clicks and a fair amount of explanation. Scribe helps me explain all of this more clearly to my audience. Review collected by and hosted on G2.com.

I miss features like Loom, especially recording voice on top of screenshots Review collected by and hosted on G2.com.

Scribe has been incredibly helpful in creating my documentation. It’s much easier compared to the usual process of taking screenshots step by step and manually marking where to click. The desktop app is also very convenient, as it allows me to create Scribes outside of the browser. Additionally, their customer support is easy to reach and very responsive. Their quick and helpful replies make the overall experience of using Scribe even better. Review collected by and hosted on G2.com.

The only downside I’ve encountered with Scribe is the inability to set folder-level permissions within the organization. I’m currently using Scribe Pro, and I was hoping to separate access for our smaller teams. Unfortunately, this level of permission control isn’t supported in the current plan, which makes it a bit challenging to manage team-specific content. Review collected by and hosted on G2.com.