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Scribe Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the user-friendly design of Scribe, facilitating seamless creation of instructional guides with minimal effort. (402 mentions)
Users love Scribe for its time-saving capabilities, allowing quick creation of visual guides that enhance productivity. (197 mentions)
Users love the easy editing features of Scribe, enabling quick modifications and flexible instructional content creation. (189 mentions)
Users value the easy creation process of Scribe, enhancing their ability to develop effective training materials effortlessly. (180 mentions)
Users appreciate the time-saving capabilities of Scribe, streamlining their processes and enhancing overall efficiency. (173 mentions)
Users find editing difficult at times, especially when needing to correct screen captures and steps. (75 mentions)
Users find the limited screenshot capabilities of Scribe frustrating, requiring additional edits and missing key functionalities. (47 mentions)
Users find the limited features of Scribe hinder customization and flexibility, especially at the non-enterprise levels. (39 mentions)
Users express a desire for limited customization options, feeling constrained by preset features and lack of flexibility. (30 mentions)
Users experience slow performance with Scribe, including laggy loading times and occasional crashes in Chrome. (28 mentions)

5 Pros or Advantages of Scribe

5 Cons or Disadvantages of Scribe

Scribe Reviews (1,002)

Reviews

Scribe Reviews (1,002)

4.8
1,002 reviews
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daisy g.
DG
daisy g.
Compensation and Benefits Coordinator (HR)
Mid-Market (51-1000 emp.)
"Effortless SOP Creation with Smart Screen-Capture Prompts"
5/5
What do you like best about Scribe?

How easy it is to use and how it generates prompts/ descriptions as you capture your screen. The convenience of just editing the text prompts makes it so simple to create a SOP that would normally take a long time Review collected by and hosted on G2.com.

What do you dislike about Scribe?

Wish you could preview things as a video, have more colours to frame the pages, add voice prompts or troubleshooting options maybe Review collected by and hosted on G2.com.

Pollyana L.
PL
Pollyana L.
Accounting Clerk
Small-Business (50 or fewer emp.)
"Effortless Instruction Creation with Scribe"
4/5
What do you like best about Scribe?

I like that Scribe is so easy to use; you just press start, and it works smoothly. The ease of use is phenomenal, as it edits by itself and removes unnecessary steps automatically. It's extremely easy not only for me but for other employees too, especially when downloading it and being able to access company resources. Using Scribe has been extremely helpful for onboarding new employees. It allows them to watch videos or see saved screens, which is really useful. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I find it troublesome that Scribe records clicks on the screen as separate steps, like when I'm zooming in or out, which shouldn't be marked as a start. There are a lot of additional unnecessary steps that need to be removed. Review collected by and hosted on G2.com.

Priyanshu G.
PG
Priyanshu G.
Associate salesforce developer
Mid-Market (51-1000 emp.)
"Effortless Documentation with Automatic Step Capture"
4.5/5
What do you like best about Scribe?

The thing I liked most about Scribe is how easy it makes the documentation process. It automatically captures the steps as I work, which saves a lot of time and makes it easier for me to create documentation. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

One thing I dislike about Scribe is that the automatic step capture sometimes includes unnecessary steps, so I end up needing to do a bit of manual cleanup afterward. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Scribe Makes HR Process Documentation and Onboarding Fast and Clear"
4.5/5
What do you like best about Scribe?

Scribe has been an incredibly valuable training tool. It makes it easy to create clear, step-by-step guides with screenshots, which has significantly reduced the time it takes to document HR processes. Instead of manually capturing and formatting screenshots, I can complete a process once and Scribe automatically generates a professional guide.

It's especially helpful for onboarding new HR team members, training managers, and documenting procedures in systems like UKG. When processes change, updating a Scribe is much faster than recreating an entire document or video, helping ensure training materials stay current. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

One feature I'd love to see is the ability to seamlessly combine multiple Scribes into a single guide or training path without extra editing. That would make it even easier to build comprehensive learning resources for complex HR workflows. Review collected by and hosted on G2.com.

Magna A.
MA
Magna A.
Consultant
Mid-Market (51-1000 emp.)
"Turns Manual Work into Clear, Time-Saving Step-by-Step Documentation"
5/5
What do you like best about Scribe?

It turns a manual process into clear, step-by-step documentation. It saves a lot of time, keeps instructions consistent, and makes it much easier to onboard teammates or share workflows without having to write everything manually. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

Editing and customization options can feel a bit limited for more complex workflows. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Simple Work Instructions, Significant Time Savings"
3.5/5
What do you like best about Scribe?

Scribe simplifies writing work instructions, and I don't have to worry about screenshots or adding extra information a lot of the time. It cuts down the time I spend on the work. I find it user-friendly and pretty simple to use. I like being able to add tips and extra steps to instructions and share them with others. Logging in is a piece of cake. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

Sometimes Scribe removes clicks I wanted to keep, though I can open them back up. Other times, the instructions it creates are inaccurate. It’s not a huge problem or a deal breaker, and sometimes the automatic removal and instructions are correct and helpful. Review collected by and hosted on G2.com.

MH
Michelle H.
Small-Business (50 or fewer emp.)
"Scribe Making Explanations Faster and Easier"
5/5
What do you like best about Scribe?

I use Scribe for working with faculty and helping them with step-by-step processes. It ensures the cursor is highlighted and automatically summarizes the process, saving time. The AI side also describes screenshots and titles them. I like the simple interface and the ability to add or remove screens, as it helps me remove unnecessary screens quickly. The editing with a '+' or '-' sign makes it faster to capture important information without duplications. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I have Scribe pinned to my taskbar, but I get a lot of dialog boxes during the day even when I'm not engaging with Scribe. Suggestions would be if Scribe is not engaged by the user, there's no need for the dialog box to open unless Scribe has been activated by the user. Review collected by and hosted on G2.com.

Stephanie G.
SG
Stephanie G.
Customer Onboarding Manager
Small-Business (50 or fewer emp.)
"I love Scribe. I don't know why every company isn't using this!"
5/5
What do you like best about Scribe?

I love the browser extension. When I need to quickly show a colleague how to do something, I just grab a "Scribe" and send it along. It is so quick and easy!

I also love that I can edit the steps. Scribe is sometimes "too good" in that it documents something that is so specific, it may never be the same. I can go in and edit the step to be more general like "choose date/time". Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I think the only thing I don't like is that when I send someone a link to the Scribe, if they're not on my account, they can't always access it. Or maybe they need to sign up for Scribe and they don't want to or can't. I just convert it to PDF in those cases. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy, Time-Saving SOP Creation with Smart AI Cleanup and Sensitive Info Blurring"
5/5
What do you like best about Scribe?

Easy to make complete SOPs for anything that it software intensive. It is also great that it has the ability to blur sensitive information while creating Scribes. This saves a lot of time on the backend.

Most of the items I have used it for are Chrome based and it offers an easy extension to start creating Scribes which is nice also.

The pricing is just right as well, I am willing to pay this amount to easily create new SOPs to relay information to my team.

The AI cleanup feature of Scribes in nice as well. I do not need to add a lot of extra details once the AI cleans up a document. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

Easy to use and fairly intuitive. I would like it if had more integrations with Google for easy upload and sharing to my team. Review collected by and hosted on G2.com.

Tanika S.
TS
Tanika S.
Salesforce Developer 2
Mid-Market (51-1000 emp.)
"Fast, Easy Process Documentation with Smart AI and Salesforce Integration"
5/5
What do you like best about Scribe?

Easy to use UI. I am easily able to document Salesforce processes because of its integration with the app. Scribe is able to detect the duplicate steps because it uses AI and remove redundancy. My company uses it for its reasonable pricing.

It helps me document a process in 2–5 minutes; otherwise, it would take me about 30 minutes to 1 hour to write out the instructions and capture screenshots for everything I need to document. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I think the documentation around how to use Scribe could be improved, especially in terms of clarity and ease of understanding and also moving the scribes from one place to another - there should be an option on a scribe to do it. Review collected by and hosted on G2.com.