--- title: SAP Business Technology Platform Reviews meta_title: 'SAP Business Technology Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 422 reviews by the users' company size, role or industry to find out how SAP Business Technology Platform works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 422 scale: '5' date_modified: '2026-11-10' parent_category: name: Development url: https://www.g2.com/categories/development ---

SAP Business Technology Platform Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of SAP Business Technology Platform for its integration and streamlined operations. (132 mentions)
Users appreciate the seamless integrations offered by SAP Business Technology Platform, enhancing efficiency and simplifying their workflows. (128 mentions)
Users value the easy integrations of SAP Business Technology Platform, streamlining workflows and enhancing productivity significantly. (115 mentions)
Users value the accelerated integration and innovation SAP BTP offers, making it a vital tool for modern businesses. (103 mentions)
Users value the unified platform of SAP Business Technology Platform for seamless integration and efficient data management. (78 mentions)
Users find the steep learning curve challenging, especially for those lacking prior experience, complicating the initial setup. (97 mentions)
Users experience a steep learning curve and complexity that can hinder initial use and navigation of SAP BTP. (88 mentions)
Users find the high costs of SAP Business Technology Platform to be a significant drawback of the overall experience. (69 mentions)
Users struggle with the steep learning curve of SAP Business Technology Platform, complicating initial setup and usage. (68 mentions)
Users often find the difficult learning curve of SAP BTP to be a significant barrier for newcomers. (57 mentions)

5 Pros or Advantages of SAP Business Technology Platform

5 Cons or Disadvantages of SAP Business Technology Platform

SAP Business Technology Platform Reviews (422)

Reviews

SAP Business Technology Platform Reviews (422)

4.4
422 reviews
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Siddharth S.
SS
Siddharth S.
Supply and Product Life Cycle Management
Enterprise (> 1000 emp.)
Originally submitted 4/10/2023
"Best platform for all business operations support"
4.5/5
What do you like best about SAP Business Technology Platform?

Ease of transactions and easy data extraction for analysis. I particularly value the integration capabilities and the way the platform supports connected business processes and data. It helps reduce the complexity of working across different systems and provides better visibility for analysis and decision-making. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

From a business-user perspective, the platform can feel complex at first due to the wide range of services and technical concepts involved. Streamlining the user experience and offering clearer, more step-by-step guidance for non-technical users would make it much easier to navigate and understand. Review collected by and hosted on G2.com.

Vishvapriya G.
VG
Vishvapriya G.
Master Thesis Student
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"SAP BTP is the best enterprise bridge"
3/5
What do you like best about SAP Business Technology Platform?

The way SAP Business Technology Platform (BTP) serves as the "connective tissue" or unifying bridge for corporate landscapes is what really sets it apart.

The pre-built integration content is the best feature, if I had to pick just one.

BTP provides thousands of ready-to-use integration processes, APIs, and connectors between SAP ERP systems and third-party apps, eliminating the need to create connections from scratch. When it comes time for upgrades, it resolves the enormous headache of data silo isolation without disrupting the main system.

It essentially creates a plug-and-play, modular ecosystem out of a complicated patchwork of software. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

In summary, the main drawbacks of SAP BTP are:

Too Complex: Managing a steep learning curve that calls for pricey, highly specialised people.

Confusing Pricing: Budgeting is challenging due to unpredictable, consumption-based licensing structures.

Constant Changes: Long-term planning is challenging due to the frequent rebranding and retirement of services. Review collected by and hosted on G2.com.

JK
Jage Ram K.
SAP BASIS
Mining & Metals
Mid-Market (51-1000 emp.)
"Advanced, Service-Rich Platform with Easy-to-Use Tools and Strong Support"
4/5
What do you like best about SAP Business Technology Platform?

Advanced platform with more services, subscription options, ease of use, and enhanced support. Additional user roles, policies, authentication, and authorization options. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

Well, it is better for the senior consultant and a little complicated for the fresher or beginners. Everything else is fine, and over time the platform will become easier to use with more support and advanced AI to help ease the work by implementing the technology. Review collected by and hosted on G2.com.

Abhilash .
A
Abhilash .
Software Engineer
Enterprise (> 1000 emp.)
Originally submitted 8/22/2023
Business partner of the seller or seller's competitor, not included in G2 scores.
"All in one solution for medium to large scale companies."
5/5
What do you like best about SAP Business Technology Platform?

Most of the technological support that a company needs like database sorage and curation or any application development of any sort of analytics with the data is taken care by the SAP BPT without much hassle along with the integration under a single platform so it becomes more convenient for the users to get the things done. Tasks can be automated and can be customized according the business needs. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

The user experience at first seems to be a little on a complicated side. For new users there are issues with navigation through differents points of the platform. Review collected by and hosted on G2.com.

Navin M.
NM
Navin M.
RPA Developer
Computer Software
Mid-Market (51-1000 emp.)
"Powerful Integration with Moderate Learning Curve"
4/5
What do you like best about SAP Business Technology Platform?

I like SAP Business Technology Platform's strong integration capabilities for connecting SAP and non-SAP applications. Its built-in tools for workflow automation and business process optimization are also great. The integration capabilities are valuable because they allow me to connect SAP applications with other business systems without building and maintaining extensive custom interfaces. I've used its workflow automation and process optimization features to reduce manual tasks and improve business process efficiency. Additionally, the initial setup was moderately straightforward, especially for teams that already had experience with SAP technologies. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

They can improve in the area of ease of learning and administration. Sometimes for new users, it takes time to understand the different services and available configurations. Administration can be simplified through more centralized management system tools and more role-based learning paths and practical examples for common implementation scenarios. Review collected by and hosted on G2.com.

Cristhian G.
CG
Cristhian G.
Planificador de reabastecimiento
Mid-Market (51-1000 emp.)
"Manage and analyze large volumes of data securely, with custom apps"
5/5
What do you like best about SAP Business Technology Platform?

Manage, connect, and analyze large volumes of data securely. Additionally, it allows the creation of custom applications that automate the corresponding tasks without affecting the main core. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

It has a large number of advanced functions and technical features, which can make initial adaptation difficult for both development and new users. Review collected by and hosted on G2.com.

Abhishek A.
AA
Abhishek A.
System Reliability Engineer 2
Enterprise (> 1000 emp.)
"Comprehensive Integration, Streamlined Workflows"
5/5
What do you like best about SAP Business Technology Platform?

I use SAP Business Technology Platform for application development, system integration, and data management to streamline processes on a single cloud platform. I really appreciate how it helps automate workflows and manage business data efficiently on a single platform. What I like most about this platform is its ability to integrate multiple systems or modules and automate business processes on a single, scalable cloud platform. We use it to automate invoice approvals, sync employee data between HR and payroll systems, and monitor our business operations with live analytics, which saves a lot of time and reduces the risk of manual errors in managing these critical activities. Setting it up was easy; any IT professional can install it. I definitely recommend it. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

During integration or workflow issues, troubleshooting can sometimes be complex and time-consuming for new users due to limited error clarity and multiple service dependencies. Review collected by and hosted on G2.com.

runal g.
RG
runal g.
Mid-Market (51-1000 emp.)
"Powerful Flexibility with a Steep Learning Curve"
4/5
What do you like best about SAP Business Technology Platform?

I find SAP Business Technology Platform to be a versatile platform that enables us to build and extend applications, integrate various SAP and non-SAP systems, automate workflows, and analyze data in real time. It allows us to do customizations without altering the core systems like SAP S/4HANA, supporting seamless connectivity between platforms, and leveraging technologies such as SAP HANA for fast data processing. It helps streamline operations and make informed decisions efficiently. I like that it allows us to build and customize without impacting core systems like SAP S/4HANA. Additionally, it simplifies integrations and boosts overall operational efficiency. Using SAP Business Technology Platform keeps core systems stable by allowing us to build custom features independently, ensuring smoother upgrades, and reducing risks. This makes it easier to quickly adapt without disrupting daily operations. It acts as an integration layer to connect systems and manage data flow efficiently. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

One downside of SAP Business Technology Platform is its steep learning curve and the complexity involved in the initial setup. Additionally, some integrations may require extra effort, and costs can accumulate if not carefully managed. The setup experience could be enhanced with clearer onboarding processes, more ready templates, and simplified integration steps, especially for connecting with systems like SAP S/4HANA. The initial setup wasn't that easy and took some time due to the complexity. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great for Coursera Certification and Learning the Platform"
4.5/5
What do you like best about SAP Business Technology Platform?

I used it to get certified on the platform through Coursera. I believe it’s a great product; however, it may still need some tuning. For example, S/Hanna already seems more AI-based. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

In my opinion, it seems a bit outdated and too general. I feel like it should be more like other SAP products I like, such as SAP ECC, etc. Maybe it’s just me, but I don’t really understand how it’s supposed to be used. Review collected by and hosted on G2.com.

An L.
AL
An L.
Data Engineer
Mid-Market (51-1000 emp.)
"Robust Integration, Steep Learning Curve"
4/5
What do you like best about SAP Business Technology Platform?

I like SAP Business Technology Platform's strong integration with SAP and non-SAP systems, especially through the Integration Suite. SAP HANA Cloud stands out for its fast in-memory processing, and the BTP Cockpit helps manage services in one place. The Integration Suite helps me connect SAP and non-SAP systems much faster thanks to prebuilt integration flows, adapters, and APIs. This reduces the time I spend on custom integration code and maintenance. It standardizes data movement between applications, increasing reliability and reducing errors in end-to-end business processes. SAP HANA Cloud provides me with a high-performance, scalable cloud database. I also appreciate how the Integration Suite connectors make integrations with other tools like SAP Data Intelligence, SAP Analytics Cloud, Azure Data Factory, and Postman smooth. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

The learning curve is steep, especially around entitlements, account structure, and service discovery in the Cockpit. Pricing transparently could be better, estimating costs before scaling is tricky. Documentation varies widely across services, and some areas feel fragmented or outdated. Initial setup takes more effort than expected. Production setup needed time to configure subaccounts, entitlements, and S/4Hana connectivity. Security and Service bindings had some troubleshooting - better enterprise onboarding guides would help. Review collected by and hosted on G2.com.