Consulting Services for Salla

Hala AI is a Saudi-built AI customer engagement platform designed for e-commerce merchants on Salla and Zid. It automates customer service, marketing, and sales across WhatsApp, Instagram, TikTok, and web widgets — all in authentic Saudi Arabic dialect, not formal Modern Standard Arabic. Unlike Intercom, Zendesk, or WATI built for English-speaking markets, Hala AI natively understands Saudi colloquial phrases like "وش عندكم" and "بكم" — critical for the Saudi/GCC market. Capabilities include 24/7 AI customer service, WhatsApp Business API + Instagram + TikTok automation, abandoned cart recovery (30-40% recovery rate), AI-generated ad campaigns for Meta/Google/TikTok, native Salla and Zid integration with real-time product sync, built-in SEO tools, loyalty programs, and multi-channel analytics. PDPL-compliant data hosting in Saudi Arabia. Pricing starts at 49 SAR/month with a 3-day free trial (no credit card required). Founded 2025 in Riyadh. Maroof verified (372826). Serves 38,000+ Saudi merchants.

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