Generated from real user reviews
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Ajeet Y.
Enterprise (> 1000 emp.)
5.0/5
"Best tool for Identity/Access and Group Management"
What do you like about SailPoint?
Best Cloud platform to Manage Employees, teams and Groups Access Tools.. Super easy to use, compare employees profile, Groups and Approval Workflow
Victor M.
Enterprise (> 1000 emp.)
4.5/5
"SailPoint Streamlines Access Automation and Strengthens Security"
What do you like about SailPoint?
SailPoint is very strong in automating processes that were historically manual and slow: access granting, permission reviews, user certifications, ris
See Related User Reviews
Ajeet Y.
Enterprise (> 1000 emp.)
5.0/5
"Best tool for Identity/Access and Group Management"
What do you like about SailPoint?
Best Cloud platform to Manage Employees, teams and Groups Access Tools.. Super easy to use, compare employees profile, Groups and Approval Workflow
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy Access Control Across Apps with Straightforward API Integration"
What do you like about SailPoint?
SailPoint makes it really easy to control access to multiple programs. I was not involved with the implementation but with the ease of API's the inte
See Related User Reviews
Victor M.
Enterprise (> 1000 emp.)
4.5/5
"SailPoint Streamlines Access Automation and Strengthens Security"
What do you like about SailPoint?
SailPoint is very strong in automating processes that were historically manual and slow: access granting, permission reviews, user certifications, ris
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy Access Control Across Apps with Straightforward API Integration"
What do you like about SailPoint?
SailPoint makes it really easy to control access to multiple programs. I was not involved with the implementation but with the ease of API's the inte
See Related User Reviews
Ajeet Y.
Enterprise (> 1000 emp.)
5.0/5
"Best tool for Identity/Access and Group Management"
What do you like about SailPoint?
Best Cloud platform to Manage Employees, teams and Groups Access Tools.. Super easy to use, compare employees profile, Groups and Approval Workflow
Verified User
Enterprise (> 1000 emp.)
4.0/5
"Identity Governance & Access provisioning made easy by Sailpoint"
What do you like about SailPoint?
I like SailPoint's strong identity governance capability, which provides centralized visibility, automated access control, and auditability. These fea
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Easy Access Control Across Apps with Straightforward API Integration"
What do you like about SailPoint?
SailPoint makes it really easy to control access to multiple programs. I was not involved with the implementation but with the ease of API's the inte
Varun S.
Enterprise (> 1000 emp.)
4.5/5
"Access Management using Sailpoint"
What do you like about SailPoint?
Sailpoint streamlines the process of raising requests for several access or apps for myself or my entire team. The workflow even identifies the steps
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Prakash Gupta K.
Enterprise (> 1000 emp.)
4.5/5
"Literally wonderful in both Enterprise and Cloud"
What do you dislike about SailPoint?
Though the RBAC in cloud is improved by introducing app specific profiles a similar approach in Enterprise version would be helpful to the clients.
Victor M.
Enterprise (> 1000 emp.)
4.5/5
"SailPoint Streamlines Access Automation and Strengthens Security"
What do you dislike about SailPoint?
In addition to the license, the cost of: implementation, specialized consulting, ongoing maintenance.
See Related User Reviews
Ajeet Y.
Enterprise (> 1000 emp.)
5.0/5
"Best tool for Identity/Access and Group Management"
What do you dislike about SailPoint?
While using Sailpoint, I dont see any improvement area. I will be super happy if they can offer some plan for StartUps so they can also use and learn
Sudhakar P.
Enterprise (> 1000 emp.)
3.0/5
"Identity Management with Sailpoint"
What do you dislike about SailPoint?
The Sailpoint Support is not good as we see a lot of delay in getting things resolved or ended up using professional services
See Related User Reviews
Prakash Gupta K.
Enterprise (> 1000 emp.)
4.5/5
"Literally wonderful in both Enterprise and Cloud"
What do you dislike about SailPoint?
Though the RBAC in cloud is improved by introducing app specific profiles a similar approach in Enterprise version would be helpful to the clients.
Deepika N.
5.0/5
"Robust Security and Easy Setup Make SailPoint a Top Choice"
What do you dislike about SailPoint?
I find the revocation requests in SailPoint to be challenging or lacking in some respects.
See Related User Reviews
Victor M.
Enterprise (> 1000 emp.)
4.5/5
"SailPoint Streamlines Access Automation and Strengthens Security"
What do you dislike about SailPoint?
In addition to the license, the cost of: implementation, specialized consulting, ongoing maintenance.
John E.
Enterprise (> 1000 emp.)
4.0/5
"SailPoint is reliable for the most part."
What do you dislike about SailPoint?
Custom code/rules are locked behind a paywall. There are upper limits on many of the policies.
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
5.0/5
"Streamlined Access & Identity Management with a Clean Approval Process"
What do you dislike about SailPoint?
Although Sailpoint is great at providing identity management, it comes with a lot of complexity when it comes to learning the tool, implementing the b
Jon L.
Enterprise (> 1000 emp.)
4.0/5
"Simple UI, But Overwhelming Options for Beginners"
What do you dislike about SailPoint?
The amount of options available makes it hard to understand the art of the possible at first.
I like SailPoint's UI and its huge backend ecosystem. Review collected by and hosted on G2.com.
I like everything about SailPoint and there is nothing to dislike about it. Review collected by and hosted on G2.com.
I like how it creates transparency and consolidates employee profiles, while also enabling automation for onboarding and offboarding. Overall, it makes our lives easier by streamlining processes, enabling automation, and reducing manual work. The support team is great as well—they usually respond quickly and provide solutions in a short time. Review collected by and hosted on G2.com.
Nothing major at the moment, but the reporting tools within ISC aren’t very user-friendly, which makes it difficult to pull statistical data. Review collected by and hosted on G2.com.
Flexibility. With generic connectors, you are only limited by your ability to code Review collected by and hosted on G2.com.
Error messages are extremely poor. They are often not helpful in any context Review collected by and hosted on G2.com.
Identity governance is the best part of using SP IDN. Review collected by and hosted on G2.com.
Business Plus needs alot more to be refined. Review collected by and hosted on G2.com.
It is user friendly, easy to use and understand. Integrations are difficult but once understood they are done well. Review collected by and hosted on G2.com.
Often times our team has to do out of the box features to accommodate certain identity and access management features we want to implement as the ones SailPoint provide don't quite fit the mark. I also think the AI provided by SailPoint could be better. Review collected by and hosted on G2.com.
I find SailPoint incredibly helpful for role and access management, as it simplifies the process of requesting access for certain apps or roles. It’s very automatic; just a few clicks, and it gets everything done, which I appreciate as it saves me time. I really like the feature that allows me to request access for someone else, so if I know my team will need something, I can request it for all of them. The initial setup of SailPoint was really easy, with the majority of it handled by UT, but for our team, it was pretty simple. Review collected by and hosted on G2.com.
Nothing much, i like it overall Review collected by and hosted on G2.com.
It’s a complete suite for handling all IAM duties, and it can scale beyond my expectations. Review collected by and hosted on G2.com.
I’d like to see a better use of the expert hours included in our business plan, along with more services covered under that plan, rather than having to buy additional modules like password management. Review collected by and hosted on G2.com.
The automation of access through role-based permission assignment and policies significantly reduces operational time and, above all, decreases the risks of unauthorized access. Review collected by and hosted on G2.com.
When errors occur, the search for technical documentation is very limited, if not nonexistent. Additionally, they could improve the response times of their technical support. Review collected by and hosted on G2.com.
Its' massive library of pre-built connectors for complex legacy environments. Review collected by and hosted on G2.com.
The ongoing cost. The software license is steep, but the real expense comes from needing specialized developers on retainer just to rewrite custom scripts whenever an update breaks your integration workflows. On top of that, the administrative UI is a little clunky and feels like software built fifteen years ago Review collected by and hosted on G2.com.
SailPoint provides users with robust identity governance measures, which helps in lifecycle management, access reviews and certifications
The program accommodates significant automation, and this includes role changes, onboarding and even off boarding, and this reduces manual provisioning
Companies with millions of users finds SailPoint very helpful and this facilitates the handling of complex queries and tasks
The software coordination with multiple applications makes it more enterprising
The insights for risks and security scores are AI driven and very accurate Review collected by and hosted on G2.com.
SailPoint has an implementation that is complex and it can take multiple months
The costs escalates, making it more expensive than expected Review collected by and hosted on G2.com.