Sage X3 Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use and simple interface of Sage X3, making training and implementation effortless. (5 mentions)

Users value the customizability of Sage X3, allowing tailored solutions to meet diverse business needs efficiently. (3 mentions)

Users value the customization options in Sage X3, enabling tailored adaptations to meet diverse business needs. (3 mentions)

Users find the integration ease of Sage X3 excellent, enabling smooth connections with various business tools and systems. (3 mentions)

Users appreciate the seamless integration features of Sage X3, enhancing flexibility and data analysis for optimized processes. (3 mentions)

Users experience significant difficulties with data management, particularly due to the cumbersome intercompany journal posting process. (3 mentions)

Users find the interface design poor and outdated, complicating tasks that should be simple and efficient. (3 mentions)

Users find Sage X3 to be time-consuming for basic tasks, complicating operations and hindering productivity. (3 mentions)

Users find the complex processes of Sage X3, especially intercompany journal postings, to be quite frustrating. (2 mentions)

Users find the complexity of workflows and maintenance in Sage X3 to be a significant challenge for daily operations. (2 mentions)

5 Pros or Advantages of Sage X3

1. Ease of Use

Users value the ease of use and simple interface of Sage X3, making training and implementation effortless.

See 5 mentions

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Abderrahmen B.

5.0/5

"Effortless to Use, Time-Saving Powerhouse"

What do you like about Sage X3?

I use Sage Business Cloud X3 to reduce the amount of raw materials consumed. It saves me time because I no longer have to go to the warehouse to check

Yassine M.

Mid-Market (51-1000 emp.)

5.0/5

"Long experience with stable ERP"

What do you like about Sage X3?

simplicity, ergonomics, flexibility and efficiency

2. Customizability

Users value the customizability of Sage X3, allowing tailored solutions to meet diverse business needs efficiently.

See 3 mentions

See Related User Reviews

Gabriel M.

Mid-Market (51-1000 emp.)

5.0/5

"Sage X3, a solution that adapts to the needs of your business"

What do you like about Sage X3?

Sage X3 a very flexible yet robust and secure solution. It covers most of the company's processes natively, respecting the best practices in the marke

Hasan A.

Mid-Market (51-1000 emp.)

4.0/5

"Modifiable & Easy integration"

What do you like about Sage X3?

The modification with the help of IT & Sage team helps the Sage user to meet his requirements of the business. One of the modification would like

3. Customization Options

Users value the customization options in Sage X3, enabling tailored adaptations to meet diverse business needs.

See 3 mentions

See Related User Reviews

Gabriel M.

Mid-Market (51-1000 emp.)

5.0/5

"Sage X3, a solution that adapts to the needs of your business"

What do you like about Sage X3?

Sage X3 a very flexible yet robust and secure solution. It covers most of the company's processes natively, respecting the best practices in the marke

Hasan A.

Mid-Market (51-1000 emp.)

4.0/5

"Modifiable & Easy integration"

What do you like about Sage X3?

The modification with the help of IT & Sage team helps the Sage user to meet his requirements of the business. One of the modification would like

4. Integration Ease

Users find the integration ease of Sage X3 excellent, enabling smooth connections with various business tools and systems.

See 3 mentions

See Related User Reviews

Gabriel M.

Mid-Market (51-1000 emp.)

5.0/5

"Sage X3, a solution that adapts to the needs of your business"

What do you like about Sage X3?

Sage X3 a very flexible yet robust and secure solution. It covers most of the company's processes natively, respecting the best practices in the marke

Hasan A.

Mid-Market (51-1000 emp.)

4.0/5

"Modifiable & Easy integration"

What do you like about Sage X3?

The modification with the help of IT & Sage team helps the Sage user to meet his requirements of the business. One of the modification would like

5. Integration Features

Users appreciate the seamless integration features of Sage X3, enhancing flexibility and data analysis for optimized processes.

See 3 mentions

See Related User Reviews

Gabriel M.

Mid-Market (51-1000 emp.)

5.0/5

"Sage X3, a solution that adapts to the needs of your business"

What do you like about Sage X3?

Sage X3 a very flexible yet robust and secure solution. It covers most of the company's processes natively, respecting the best practices in the marke

Hasan A.

Mid-Market (51-1000 emp.)

4.0/5

"Modifiable & Easy integration"

What do you like about Sage X3?

The modification with the help of IT & Sage team helps the Sage user to meet his requirements of the business. One of the modification would like

5 Cons or Disadvantages of Sage X3

1. Data Management

Users experience significant difficulties with data management, particularly due to the cumbersome intercompany journal posting process.

See 3 mentions

See Related User Reviews

Yassine M.

Mid-Market (51-1000 emp.)

5.0/5

"Long experience with stable ERP"

What do you dislike about Sage X3?

its limit in the management of business and construction sites

Hasan A.

Mid-Market (51-1000 emp.)

4.0/5

"Modifiable & Easy integration"

What do you dislike about Sage X3?

In my knowledge, the bad part about Sage X3 is intercompany journal posting. Every time user has to pass JV in both the company wherein difficulty lev

2. Poor Interface Design

Users find the interface design poor and outdated, complicating tasks that should be simple and efficient.

See 3 mentions

See Related User Reviews

Gabriel M.

Mid-Market (51-1000 emp.)

5.0/5

"Sage X3, a solution that adapts to the needs of your business"

What do you dislike about Sage X3?

The workflows and rules are poor, but there is an upgrade coming at the beginning of 2025. The queries tool is very good but slow when the number of r

Verified User

Enterprise (> 1000 emp.)

0.0/5

"Ends don't justify the means"

What do you dislike about Sage X3?

User interface is poor/old fashioned looking like something before the time of Windows and the "menu system" layout is nonsensical. Making entries of

3. Time-Consuming

Users find Sage X3 to be time-consuming for basic tasks, complicating operations and hindering productivity.

See 3 mentions

See Related User Reviews

Gabriel M.

Mid-Market (51-1000 emp.)

5.0/5

"Sage X3, a solution that adapts to the needs of your business"

What do you dislike about Sage X3?

The workflows and rules are poor, but there is an upgrade coming at the beginning of 2025. The queries tool is very good but slow when the number of r

Hasan A.

Mid-Market (51-1000 emp.)

4.0/5

"Modifiable & Easy integration"

What do you dislike about Sage X3?

In my knowledge, the bad part about Sage X3 is intercompany journal posting. Every time user has to pass JV in both the company wherein difficulty lev

4. Complex Processes

Users find the complex processes of Sage X3, especially intercompany journal postings, to be quite frustrating.

See 2 mentions

See Related User Reviews

Gabriel M.

Mid-Market (51-1000 emp.)

5.0/5

"Sage X3, a solution that adapts to the needs of your business"

What do you dislike about Sage X3?

The workflows and rules are poor, but there is an upgrade coming at the beginning of 2025. The queries tool is very good but slow when the number of r

Hasan A.

Mid-Market (51-1000 emp.)

4.0/5

"Modifiable & Easy integration"

What do you dislike about Sage X3?

In my knowledge, the bad part about Sage X3 is intercompany journal posting. Every time user has to pass JV in both the company wherein difficulty lev

5. Difficulty

Users find the complexity of workflows and maintenance in Sage X3 to be a significant challenge for daily operations.

See 2 mentions

See Related User Reviews

Gabriel M.

Mid-Market (51-1000 emp.)

5.0/5

"Sage X3, a solution that adapts to the needs of your business"

What do you dislike about Sage X3?

The workflows and rules are poor, but there is an upgrade coming at the beginning of 2025. The queries tool is very good but slow when the number of r

Hasan A.

Mid-Market (51-1000 emp.)

4.0/5

"Modifiable & Easy integration"

What do you dislike about Sage X3?

In my knowledge, the bad part about Sage X3 is intercompany journal posting. Every time user has to pass JV in both the company wherein difficulty lev

Ruevon B.

DevOps Engineer

Insurance

Enterprise (> 1000 emp.)

9/19/2018

"Not your typical ERP"

4/5

What do you like best about Sage X3?

Its faster, allows in house support, simple to use and easy to customize Review collected by and hosted on G2.com.

What do you dislike about Sage X3?

Some of the customization need to be done by 3rd party developers, training is expense and takes a long time to complete. Review collected by and hosted on G2.com.

Recommendations to others considering Sage X3:

We selected Enterprise Management for its inherent flexibility, configuration, scalability, and adaptability to its complex and changing business needs Review collected by and hosted on G2.com.

What problems is Sage X3 solving and how is that benefiting you?

All in one ERP system, it allows us to control budgets, projects and everything else project related in one web based system. Review collected by and hosted on G2.com.

Samuel K.

IT Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

10/23/2017

"Great flexibility"

4.5/5

What do you like best about Sage X3?

Sage X3 is great for multi-company, multi-site, multi-currency, multi-language, multi-legislation implementations. It is fully web-based, and system performance is generally quite good. It has very good intercompany transaction capabilities, and handles the "behind the scenes" multi-currency bookkeeping extremely well. While the built-in financial reporting is very limited, there are plenty of reporting tools out there - and since X3 stores the data in a very detailed manner, these reporting tools can display your data however you want. It is an incredibly flexible software which can be configured to perform very complex transactions with a high level of automation. Review collected by and hosted on G2.com.

What do you dislike about Sage X3?

Error messages, when they do occur, are often quite cryptic and don't necessarily help guide you to resolution; also Sage's support for X3 is less than stellar. However, both of these issues Sage is aware of and working to remedy; it takes time with something as complex as X3, but progress is being made. Review collected by and hosted on G2.com.

Recommendations to others considering Sage X3:

Have an experienced Sage Partner help you through the implementation. Take your time planning the implementation, plan it well - test it well - train well. It is extremely complex and a large undertaking. But if your requirements are fairly complex, then it is a really good product to answer your needs. But don't rush it! Review collected by and hosted on G2.com.

What problems is Sage X3 solving and how is that benefiting you?

Running multiple companies (some related, some not) - and currencies - from within the same accounting environment, allowing users to perform tasks seamlessly from one company/site/currency to another... Since implementing Sage X3, our accounting staff has realized a considerable improvement in efficiency in our complex accounting environment. And we are continuing to improve on this, as we gradually learn to take advantage of more and more that Sage X3 has to offer. Review collected by and hosted on G2.com.

Ryan J. H.

IT Manager

Mid-Market (51-1000 emp.)

1/19/2018

"Sage X3, inexpensive, but you get what you pay for."

1.5/5

What do you like best about Sage X3?

Pricing was the best option, as this was software Sage purchased and put their name on. Review collected by and hosted on G2.com.

What do you dislike about Sage X3?

Complicated. The entire sub construct was in code and none of the modules are written out as programs. All users have to know their 6 code to understand where they are making changes. Users suffered extreme difficulty to adapt to the software vs. Excel. Review collected by and hosted on G2.com.

Recommendations to others considering Sage X3:

You get what you pay for. I do hope Sage has further rewarded this ERP with the correct means and english translation. Otherwise, the product did fail to meet requirements for the business. Review collected by and hosted on G2.com.

What problems is Sage X3 solving and how is that benefiting you?

ERP, a cheap ERP for financial and material tracking. It worked for this purpose- however the ability for users to adapt to a friendly point/click solution was near impossible. Review collected by and hosted on G2.com.

Austin M.

IT Director

Consumer Goods

Mid-Market (51-1000 emp.)

10/23/2017

"Sage X3 provides the bend and flex customization that other platforms miss"

4/5

What do you like best about Sage X3?

Our ability to tweak our environment, almost on the fly, has allowed us to rapidly and effectively adjust our operations as our organization has grown and evolved. Review collected by and hosted on G2.com.

What do you dislike about Sage X3?

Sometimes the overwhelming possibilities X3 provides presents a "paralysis by analysis" situation for us. Because X3 is so versatile, it has almost bottomless options. Review collected by and hosted on G2.com.

Recommendations to others considering Sage X3:

As with all software, be prepared for the initial investment of not just the software, but a true IMPLEMENTATION! Skimping on implementation costs up front only delay growing pains later, and ultimately cost your progress and productivity. Make sure your budget it adequate for the "all in" cost of whatever ERP solution you choose. Review collected by and hosted on G2.com.

What problems is Sage X3 solving and how is that benefiting you?

By using Sage X3, we have been able to realize rapid growth, efficient maneuverability, effective changes... overall just a progressive approach to scalability and best practice. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

12/29/2017

"Flexible, easy to use ERP software"

4/5

What do you like best about Sage X3?

It is very user friendly and a very innovative interface that allows for easy use. Was rather simple installation as whole process took roughly two months and the learning curve for users who would be dealing with it was also very short as most were able to pick right up on it. Very flexible as well for different data implementation. Review collected by and hosted on G2.com.

What do you dislike about Sage X3?

I disliked when shopping for software's for our needs it was required to get a quote for the price instead of instant pricing so it required a lot of effort just to get an idea of what it would cost for us to implement. Other than that, not too many other negatives. Review collected by and hosted on G2.com.

Recommendations to others considering Sage X3:

Would highly recommend giving it a try. You will quickly see the benefits of the system and should provide with with a very quick return on investment. Also the support group is very responsive when it comes to any questions you should have so you dont really have to fear much when going into this. Review collected by and hosted on G2.com.

What problems is Sage X3 solving and how is that benefiting you?

The software allowed us a new solid way to manage our whole operation from production, customer service, sales and management. It really provides a solid ERP system, just is a little pricey though, but worth it I'd say. Review collected by and hosted on G2.com.

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

12/19/2017

"Sage Review"

4/5

What do you like best about Sage X3?

Product is user friendly once you get used to it. I used Sage software for inputting AP/AR invoices in an accounting/HR office. This was the software that was being used when I started working there. So far, I have found it to be easy to learn and helpful with what I use it for. I think that the customer service is excellent because they really take the time to explain things that you are having difficulty with. Review collected by and hosted on G2.com.

What do you dislike about Sage X3?

It took a little while to get used to, but once I did things ran a bit more smoothly. We use Sage mainly for AP/AR invoices and keeping track of our vendors. Running reports isn't the best. We do not use this software for solving issues. Review collected by and hosted on G2.com.

Verified User in Building Materials

Mid-Market (51-1000 emp.)

12/29/2017

"Sage X3 has some great potential "

3/5

What do you like best about Sage X3?

I like that the program is easy to navigate for the most part. We are able to have multiple instances open at once. Review collected by and hosted on G2.com.

What do you dislike about Sage X3?

We are currently in an older version of Sage X3 and we are only able to be in 2 instances at once, the system tends to lag out at times, we don't have the ability of a drop down to switch between the folders of different companies, we have to sign out, choose another company and sign back in. Seems like wasted time. Review collected by and hosted on G2.com.

ja m.

Tecnico de Informatica

Small-Business (50 or fewer emp.)

8/1/2017

"Great software for manufacturing companies"

5/5

What do you like best about Sage X3?

The ease for customization. The web interface is simple and clean and is being improved at each new update. After the firsts trainnings your IT team will be able to use the customizations that you need. Review collected by and hosted on G2.com.

What do you dislike about Sage X3?

For the users could be a little strange to migrate from a desktop app to a web browser app. Review collected by and hosted on G2.com.

Recommendations to others considering Sage X3:

Creat a really good Drawing of what you are going to implement and what ypu really need. Don´t use tools from X3 that you dont going to use. Review collected by and hosted on G2.com.

What problems is Sage X3 solving and how is that benefiting you?

Sales and Purchase Order management. Now we can control all the purchsases and keep the track of them and see the real value of our indoor and outdooor stock Review collected by and hosted on G2.com.

Donna C.

Fin. Director

Mid-Market (51-1000 emp.)

12/28/2017

"X3"

3.5/5

What do you like best about Sage X3?

The platform is very easy to use and it allows for even new users to pick up on it very quickly. Review collected by and hosted on G2.com.

What do you dislike about Sage X3?

It didn’t have as many features as I would have liked. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

9/19/2017

"Sage X3 - Useful but Requires Training"

3.5/5

What do you like best about Sage X3?

Inventory management for our product and skus. We have a ton of serials and different product codes. Review collected by and hosted on G2.com.

What do you dislike about Sage X3?

Highly prone to errors if not careful enough Review collected by and hosted on G2.com.

Recommendations to others considering Sage X3:

Train up your team well to use the software easily - it will take some time unless they have experience with similar software Review collected by and hosted on G2.com.

What problems is Sage X3 solving and how is that benefiting you?

Maintains inventory for sales and can be modified and tailored for your usage. Once you have learned to use it you can unlock its full potential. Review collected by and hosted on G2.com.