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Saffron Guru LLC Reviews (4)

Reviews

Saffron Guru LLC Reviews (4)

5.0
4 reviews
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Linda S.
LS
Linda S.
Small-Business (50 or fewer emp.)
"Excellent Support That Fixes Everyday Tech Problems and Recovers Lost Files"
5/5
What do you like best about Saffron Guru LLC?

I am a freelancer and work on my own, so when something goes wrong with my computer or printer, I do not have an IT department to call. I call Saffron Guru. This is my first time writing a review for them, and they have helped me so many times that I wanted to say more than just “great service.” I cannot remember every issue they have fixed, but I clearly remember when windows became corrupted and I thought I had lost my files, including photos from a trip to Turkey. They spent a lot of time working on my computer and eventually recovered them. I was so relieved to see those pictures again. When I signed up, I did not even know they helped with phones. Every now and then I download something without realizing it will make my phone slow or fill it with unwanted stuff. Now I call them, and they clean it up. I have used Norton and McAfee in the past. What I like about Saffron Guru is that they fix my everyday tech problems, their customer service is excellent, and I feel much more secure with the protection they have set up for me, and I am a happy customer... Review collected by and hosted on G2.com.

What do you dislike about Saffron Guru LLC?

I tried to think of something, but nothing comes to mind. Every time I have needed help, they have taken good care of me... Review collected by and hosted on G2.com.

Carlbert R.
CR
Carlbert R.
Small-Business (50 or fewer emp.)
"Top-Notch Support That Makes Tech and Security Effortless"
5/5
What do you like best about Saffron Guru LLC?

I am an old school guy who runs a small business. I bought my first Macintosh back when they first came out, but technology has moved so fast since then that I haven’t always been able to keep up. I have been using Saffron Guru for what feels like forever, and their customer service is top notch. Without these guys, I would be wandering around calling different people for different problems. Now, whenever I have any tech issue, I just call them. They also set me up with a solid internet security solution that saves my passwords, blocks annoying ads, and helps keep the bad guys away. I don’t have to deal with mcafee or norton anymore. Saffron Guru takes care of it all, and that makes my life a whole lot easier...Thanks Review collected by and hosted on G2.com.

What do you dislike about Saffron Guru LLC?

I honestly can’t think of anything I dislike about Saffron Guru. This question leaves me completely blank, which probably tells you how satisfied I am with their service... Review collected by and hosted on G2.com.

H S.
HS
H S.
Small-Business (50 or fewer emp.)
"Relentless Support That Always Finds a Fix"
5/5
What do you like best about Saffron Guru LLC?

Everything, honestly. I have gotten to know a few of the support guys pretty well over the years, and I have a really good relationship with them. What I like most is that they do not give up easily. Even when I have almost no hope that something can be fixed, these guys will keep trying everything they can until they figure it out. Review collected by and hosted on G2.com.

What do you dislike about Saffron Guru LLC?

Honestly, their service has probably spoiled me. I do not even try to learn certain things anymore because I know I can just call one of their support guys. I will literally call them for something as simple as editing a PDF. After all these years, I still do not know how to edit one, lol. Review collected by and hosted on G2.com.

Verified User in Wholesale
EW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Serious, Reliable Tech Support and Security for Small Businesses"
5/5
What do you like best about Saffron Guru LLC?

I have been with Saffron Guru for seven or eight years, and what I like most is how seriously they take every tech issue and how determined they are to get things working again. We are a small business, so that kind of support really matters to us. I also feel a lot better knowing they have security set up on our systems and that I can call them if something online does not look right. Review collected by and hosted on G2.com.

What do you dislike about Saffron Guru LLC?

It is not really something I dislike, but a few of their agents have stronger Filipino or Indian accents, which can sometimes be a little difficult to understand. That said, I really appreciate their passion and the hard work they put in. Review collected by and hosted on G2.com.

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