Trustwave Services Reviews & Provider Details

They are easy to get a hold of and very nice to talk to. I can often just send an email and it gets taken care of. Review collected by and hosted on G2.com.

Managing our firewalls without requiring us to do anything. Offloading liability to another company while maintaining security. Allowing us to focus on our core business Review collected by and hosted on G2.com.

Just like with any software or service you are looking to implement, do your research. Create your wish list or DRD (Discovery Requirements Document). Trustwave Services is very open and forthcoming about being able to accomplish what we need, assist with recommendations on changes we should make, and things that should be changed to a different or more robust approach. Review collected by and hosted on G2.com.

After taking over as the Director of IT, my job was to stream line and bring the IT dept and the companies tech footprint into the 21st century. With Trustwave Services, I am utilizing them for a future project, to take over and assist us wiith securing our companies virtual and technological service and environments. Review collected by and hosted on G2.com.

Take your time reading questions to make sure you understand what they are really asking for. Review collected by and hosted on G2.com.

Trustwave helps me with maintaining my PCI compliance for my clients. Its easy to log in and help as necessary. I can count on them to continually improve how the system works to make things easier. Review collected by and hosted on G2.com.

The biggest benefit is trustwave is that it has Trustwave ASV scanner, this scanner helps in clearing the PCI audits vulnerabilities. and the validation of validation and accept is done within 48 hours Review collected by and hosted on G2.com.

Trustwave has a terrible portal built in flash, which is no longer supported by all major browsers because of security concerns. So the company checking our website for security issues communicates with us through an insecure portal that has very poor usability.

***The portal has finally been updated to a non-flash experience. The usability is still lacking quite a bit. Frequently I am unable to get to the scan results because the drop-down menus disappear.

Also the scans are very inconsistent. An issue will get flagged on one scan that gets ignored on the next few scans. We also get a lot of false positives on our scans which we then have to waste time disputing with Trustwave. The support team is responsive and does get back to us quickly on disputes but the process is still very cumbersome. Review collected by and hosted on G2.com.

We are required to get security scans and Trustwave provides approved scans. Review collected by and hosted on G2.com.

It's not something we've widely adopted and it's something of an afterthought, which internally we still need to understand if it's a lack of training or need. Review collected by and hosted on G2.com.

I'd say if this were an ongoing relationship with regular touch points and educational opportunities or value adds that made sense for us we'd probably love this, but it may simply be that it's not a top of mind / front line need for us on an ongoing basis that I can neither give you a super high recommendation or a low point of significance - just a solid, "yeah, I' have a fond outlook on them." Review collected by and hosted on G2.com.

It is not the easiest solution to implement, but meets the expectations at the moment of truth Review collected by and hosted on G2.com.

It is not cheap, but it is worth it when it comes to securing the assets of the company. Review collected by and hosted on G2.com.