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Compare Heretto and RWS Tridion Docs 
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At a Glance
Market Segments
Mid-Market (42.1% of reviews)
Enterprise (100.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Heretto
Star Rating
(38)4.3 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about HerettoRWS Tridion Docs
Star Rating
(3)4.2 out of 5
Market Segments
Enterprise (100.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about RWS Tridion DocsPricing
Entry-Level Pricing
Heretto
No pricing availableRWS Tridion Docs
No pricing availableFree Trial
Heretto
No trial information availableRWS Tridion Docs
No trial information availableRatings
Meets Requirements
8.2
29
Not enough data
Ease of Use
7.9
29
Not enough data
Ease of Setup
8.5
22
Not enough data
Ease of Admin
8.5
21
Not enough data
Quality of Support
9.3
24
Not enough data
Has the product been a good partner in doing business?
9.5
22
Not enough data
Product Direction (% positive)
7.7
31
Not enough data
Features by Category
XML Data Model Type
9.2
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.2
13
Not enough data
Software Model
8.8
26
Not enough data
7.9
19
Not enough data
7.0
15
Not enough data
8.8
24
Not enough data
Creation Features
8.7
26
Not enough data
7.9
23
Not enough data
7.0
25
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Heretto and RWS Tridion Docs are categorized as Component Content Management Systems
Unique Categories
Heretto is categorized as Help Authoring Tool (HAT), Customer Self-Service, API Documentation Management, and Knowledge Base
RWS Tridion Docs has no unique categories
Reviews
Reviewers' Company Size
Heretto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RWS Tridion Docs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.3%
Telecommunications
18.4%
Information Technology and Services
10.5%
Logistics and Supply Chain
5.3%
Insurance
5.3%
Other
34.2%
Medical Devices
33.3%
Financial Services
33.3%
Computer Software
33.3%
‐
‐
Other
0.0%
Alternatives
Discussions
Heretto has no discussions with answers
RWS Tridion Docs has no discussions with answers
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