Route Features

Software allows for claim filers to track the status of their claims and connect with customer service professionals.

APIs connect the tool to TMS, supply chain visibility software, e-commerce platforms, or other relevant tools that help track in-transit shipments and assess at-risk products.

Dashboards and analytics tools allow for reporting around performance around shipping and completed claims.

End user is a customer seeking to rectify issues with an online shopping order.

Tool provides native portals for filing claims if a product is lost, damaged, or stolen.

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation