--- title: Rocket Matter Reviews meta_title: 'Rocket Matter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 173 reviews by the users' company size, role or industry to find out how Rocket Matter works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 173 scale: '5' date_modified: '2026-07-17' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # Rocket Matter Reviews **Vendor:** ProfitSolv **Category:** [Legal Practice Management Software](https://www.g2.com/categories/legal-practice-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 173 ## About Rocket Matter Voted by Forbes as Best for Firms of All Sizes, Rocket Matter’s legal practice management software is the best way for growing law firms to manage and expand their practice. From innovative timekeeping to award-winning responsive client support to its industry-leading QuickBooks integration, Rocket Matter provides law firms one source of truth to run an efficient, profitable practice. Rocket Matter centralizes all client matters, documents, emails, tasks, and billable activity in one place so nothing falls through the cracks. Kanban boards help firms visualize and manage tasks and leverage advanced reporting to build a better practice with detailed, customizable insights. Industry-leading time and billing features include Rocket Matter Track passive timekeeping, batch billing, and intuitive trust accounting. With Rocket Matter Pay, firms can set up automated payment plans and accept online payments, and the turbocharged QuickBooks integration keeps accounting accurate and up to date. Rocket Matter also provides growth-boosting features like legal client relationship management software and legal website builder so firms can generate more leads and scale their practices. If you want to increase profitability, manage your practice without distractions, and fool-proof your accounting, turn to the software thousands of firms trust. Visit http://rocketmatter.com to start your free trial or schedule a demo. ## Rocket Matter Pros & Cons **What users like:** - Users highly value the **billing ease** of Rocket Matter, appreciating its time-saving and user-friendly capabilities. (3 reviews) - Users appreciate the **ease of use** of Rocket Matter, finding it intuitive and straightforward for daily operations. (3 reviews) - Users value the **time-saving features** of Rocket Matter, streamlining billing and document management for enhanced efficiency. (3 reviews) - Users value the **affordability** of Rocket Matter, enjoying its cost-effective features without compromising on quality or efficiency. (2 reviews) - Users praise the **intuitive billing features** of Rocket Matter, appreciating its flexibility and ease of use. (2 reviews) - Efficiency (2 reviews) - Intuitive (2 reviews) - Organization (2 reviews) - Users value the **comprehensive tracking** capabilities of Rocket Matter, streamlining their firm's operations effectively. (2 reviews) - Access (1 reviews) **What users dislike:** - Users express concerns about the **functionality issues** and lackluster customer support of Rocket Matter. (1 reviews) - Users note the **limited customization** of Rocket Matter, restricting its applicability to their specific industry needs. (1 reviews) - Users find the **limited scope for use** of Rocket Matter restricts its effectiveness in their industry. (1 reviews) - Users express dissatisfaction with **missing features** and find customer support lacking in robustness. (1 reviews) - Users report **poor customer support** as a significant drawback, often leading to unresolved issues and frustrations. (1 reviews) - Software Integration (1 reviews) ## Rocket Matter Reviews ### 1. Rocket matter is excellent for small firms **Rating:** 4.0/5.0 stars **Reviewed by:** Wally F. | Lawyer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Rocket Matter?** Cost and billing are the best features along with automation. **What do you dislike about Rocket Matter?** They need to add a calendar view for billable hours **What problems is Rocket Matter solving and how is that benefiting you?** The automation is great **Official Response from Maleeha Ahmad:** > We're thrilled to hear that you find Rocket Matter excellent for small firms! We're glad to hear that you appreciate the cost, billing features, and automation. Your feedback is valuable for us. ### 2. Rocket Matter Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Rocket Matter?** Rocket Matter helps keep our files orgainzed. I also like that we can create and upload templates for future use, which expedites everything our firm does. **What do you dislike about Rocket Matter?** Rocket Matter can be very slow to load at times. **What problems is Rocket Matter solving and how is that benefiting you?** The law firm I work at utilizes Rocket Matter to help keep our files organized, and to use for templates for our different court filings and other similar documents. ### 3. Great. We love it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Rocket Matter?** Convenience of the software. We really enjoy using it. **What do you dislike about Rocket Matter?** It does everything we need it to, but I wish I didn't need to pay so much more money just so my assistant and I can be logged in at the same time. **Recommendations to others considering Rocket Matter:** Allow more than one user to be logged on without charging a ton more. **What problems is Rocket Matter solving and how is that benefiting you?** Billing. Mostly billing and keeping track of time. ### 4. Long time user of Rocket Matter **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie R. | Paralegal/Firm Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** Ease of use, quick response to requests **What do you dislike about Rocket Matter?** In the paying invoice system a bit slow. **What problems is Rocket Matter solving and how is that benefiting you?** Billing time reduced which allows for more attention to billable work ### 5. Rocket Matter **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Rocket Matter?** Rocket Matter has amazing customer service and is very user-friendly. **What do you dislike about Rocket Matter?** There is nothing about Rocket Matter that I dislike. **What problems is Rocket Matter solving and how is that benefiting you?** Anytime there is a glitch or something does not work. You can call Rocket Matter and they help you right then and there and fix the issue. They are also always updating and adding new features, which makes Rocket Matter run even better. ### 6. Unpaid Invoices are not sent along with new invoices. It's a problem **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** I like that the chat support is so helpful. If ever I need something they are always there to help me. **What do you dislike about Rocket Matter?** When we send a new invoice to a client, the client's old unpaid invoices are not included with the new invoices. This frustrates my bookkeeper to no end. **What problems is Rocket Matter solving and how is that benefiting you?** I use the report quite frequently to determine billing, collecting, and productivity. ### 7. EASY AND QUICK TO USE. **Rating:** 4.0/5.0 stars **Reviewed by:** Danielle B. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** HOW SIMPLE IT IS TO MOVE THROUGHOUT THE DIFFERENT SECTIONS. QUICK ADDS ARE WONDERFUL. **What do you dislike about Rocket Matter?** SOMETIMES IT TAKE THE DIFFERENT SECTIONS EXTRA TIME. **Recommendations to others considering Rocket Matter:** ROCKET MATTER IS A GREAT SOFTWARE FOR ANYONE. IT IS EASY TO LEARN AND USE. THERE IS GREAT SUPPORT FOR ANY QUESTIONS YOU MAY HAVE. **What problems is Rocket Matter solving and how is that benefiting you?** THAT YOU CAN RUN SPREADSHEETS TO SEE HOW TIME IS BEING MANAGED BETWEEN USERS ### 8. Not best for all types of law offices. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** Workflows are helpful in keeping our processes moving **What do you dislike about Rocket Matter?** Feel the Client set up is restrictive. We mostly have clients who are husband/wife, and there is no way to easily designate that in the system. **Recommendations to others considering Rocket Matter:** Not great for flat fee billing, or when representing husband and wife for a matter. **What problems is Rocket Matter solving and how is that benefiting you?** Workflows are helping streamline process and reduction in tasks being overlooked ### 9. Very user-friendly and intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Rocket Matter?** Offers an easy way to keep track of billing matters, has a lot of good cloud-based features. **What do you dislike about Rocket Matter?** Could have a better way to create bills, especially applying discounts and different bill modifications. The document editing could also be improved. **What problems is Rocket Matter solving and how is that benefiting you?** Best feature for us is keeping billing and client information in one program **Official Response from Maleeha Ahmad:** > We're glad to hear that you find Rocket Matter user-friendly and intuitive. We appreciate your feedback for improvements. ### 10. Help is always just an email away... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** The responsiveness of my account representative and the willingness to find solutions to our firm's needs. The billing software is a great asset to my attorneys **What do you dislike about Rocket Matter?** I haven't run into an issue that I dislike. **What problems is Rocket Matter solving and how is that benefiting you?** Our firm is up to date with billing and the ease of user connectivity makes the task of billing more manageable. ### 11. A helpful case management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Rocket Matter?** I like the pre-bill feature; I also like being able to add events and tasks to my calendar. **What do you dislike about Rocket Matter?** I often have difficulty opening my Kanban board; in addition, Rocket Matter does not work well for me between 11pm - midnight. **What problems is Rocket Matter solving and how is that benefiting you?** I have been able to keep track of deadlines for various cases more efficiently. ### 12. Great for small law firms. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Rocket Matter?** Their customer service representatives are outstanding. The very best in the whole world. **What do you dislike about Rocket Matter?** It doesn't provide good reports. We have to spend a lot of time making the reports work for us. The reports should allow clients to edit their reports. **What problems is Rocket Matter solving and how is that benefiting you?** It is our law firm's timekeeping, billing and invoicing system. **Official Response from Maleeha Ahmad:** > We're thrilled to hear that you find our customer service representatives outstanding! We strive to provide top-notch support to all our clients. ### 13. Good file management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Rocket Matter?** Rocketmatter offers a great case management option for small law firms, at a reasonable price. **What do you dislike about Rocket Matter?** Sometimes the navigation of the site isn't so intuitive, especially when younare adding files and creating folders under an already created matter. **What problems is Rocket Matter solving and how is that benefiting you?** Good place to organzie my cases and put my documents. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find Rocket Matter to be a great case management option for small law firms at a reasonable price! ### 14. It is a good program, easy to use. Sometimes very slow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Rocket Matter?** Information all in one place, convenient **What do you dislike about Rocket Matter?** The calendar is very slow most of the time. The Custom Fields aren't very customizable. Would like the ability to put the fields in order according to what is needed by case/client. **What problems is Rocket Matter solving and how is that benefiting you?** Great for record keeping of client and client matters. **Official Response from Daisy Pantoja:** > Thank you so much for taking the time to share your experience! We're thrilled to hear that Rocket Matter has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. ### 15. Rocket Matter User **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Rocket Matter?** The interface is relatively easy to use and intuitive. It serves its basic purposes. **What do you dislike about Rocket Matter?** Cannot have multiple timers running consecutively, some of the features are not intuitive, the invoice system is confusing (deleting invoices, etc). **What problems is Rocket Matter solving and how is that benefiting you?** Able to track my time accurately and efficiently. Easy to use for the most part. ### 16. Rocket matter is easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Kassidy U. | Case Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Rocket Matter?** Rocket matter is easy to use and provides tutorials if you don't understand how to use the software. **What do you dislike about Rocket Matter?** There is nothing that I dislike about Rocket Matter **What problems is Rocket Matter solving and how is that benefiting you?** Everything is in one space, I can review the case file, contact the client, complete my billing all on one software. **Official Response from Maleeha Ahmad:** > Thank you for your feedback! We're happy to hear that you have not encountered any issues with Rocket Matter. We strive to provide a seamless user experience. ### 17. very good software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** it is very easy to use and it helps me stay organized **What do you dislike about Rocket Matter?** sometimes it is slow/glitchy but that usually gets corrected fairly quickly **Recommendations to others considering Rocket Matter:** it works well for us **What problems is Rocket Matter solving and how is that benefiting you?** i keep track of my time, create invoices, track have much time we are spending for each client, track payments ### 18. Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Rocket Matter?** Love this tool for trust accounting. The best part is that it syncs with QBO. **What do you dislike about Rocket Matter?** Would like a login for the accountant that is not necessary to pay for. **What problems is Rocket Matter solving and how is that benefiting you?** Saving time from duplicate entry between practice software and accounting system. **Official Response from Maleeha Ahmad:** > We're glad to hear that you love our tool for trust accounting and that it syncs with QBO. ### 19. User friendly for small firm practice **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Rocket Matter?** It provides muti-functions such as client management, matter management, trust account management and billing. **What do you dislike about Rocket Matter?** I do not have any dislikes. I have used Rocket Matter for several years. **What problems is Rocket Matter solving and how is that benefiting you?** It provides all the functions I need for running a small law practice. **Official Response from Maleeha Ahmad:** > We're thrilled to hear that you find Rocket Matter user-friendly and beneficial for your small law practice. Thank you for sharing your positive experience with us! ### 20. Loving RocketMatter!! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy E. H. | Senior Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Rocket Matter?** I like the ability to search for a variety of different variables. **What do you dislike about Rocket Matter?** I wish I could customize my home screen, showing my weekly hours, as well as my daily hours **What problems is Rocket Matter solving and how is that benefiting you?** Double billing and jumping from one client to another with ease **Official Response from Maleeha Ahmad:** > We're thrilled to hear that you are loving Rocket Matter and finding the search feature helpful! Thank you for your feedback. ### 21. Rocket Matter Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Rocket Matter?** That it keeps everyone's schedules and makes scheduling easier **What do you dislike about Rocket Matter?** I haven't found anything that I dislike so far **What problems is Rocket Matter solving and how is that benefiting you?** The problem Rocketmatter solves for me is keeping schedules separate so everyone knows where they need to be without confusion **Official Response from Maleeha Ahmad:** > We're glad to hear that Rocket Matter is making scheduling easier for you and keeping everyone's schedules separate. Thank you for sharing your positive experience! ### 22. Rocket Matter is very efficient and a necessity for the office. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** I like how I can easily navigate through the website with ease **What do you dislike about Rocket Matter?** nothing at all. i have no complaints with rocket matter **What problems is Rocket Matter solving and how is that benefiting you?** Organizing our hundreds of cases is easier than ever. there is chronological ordering that is viewable which is very helpful. ### 23. RocketMatter makes billing so easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Rocket Matter?** RM is very user friendly and easy to use **What do you dislike about Rocket Matter?** There is not anything at RM that I don't like, I find it very useful. **What problems is Rocket Matter solving and how is that benefiting you?** The ease of RM has helped with making sure that our firm stays up to date on billing. ### 24. Easy Way to Track Hours **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Rocket Matter?** I really like the feature that allows me to start tracking my time when I am working on materials for a particular client and then stop tracking time and allocate those hoirs automatically. **What do you dislike about Rocket Matter?** Rocket Matter's 2-factor authentication, while important, is a bit clunky. I would much prefer a text or push notification rather than a code that disappears every few seconds through Google. **Recommendations to others considering Rocket Matter:** Try it out! **What problems is Rocket Matter solving and how is that benefiting you?** The problem of hour tracking and allocation! That's the benefit too! **Official Response from Maleeha Ahmad:** > We're glad to hear that you find our time tracking feature helpful! ### 25. It works but I'm not overly please with it **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Rocket Matter?** I'm stuck and can't leave, so it's nice that they are teaching me patience and longsuffering **What do you dislike about Rocket Matter?** Cannot give discounts to clients so that they are aware of the discounts easily, more expensive than what it is worth, not very helpful when I call. So now I don't call for help. **Recommendations to others considering Rocket Matter:** not my favorite, but it might work for you. **What problems is Rocket Matter solving and how is that benefiting you?** The benefit is that it works for invoicing, that is all I use it for. **Official Response from Maleeha Ahmad:** > Thank you for sharing your experience. We understand your concerns and are working to enhance our platform to better meet the needs of our users. Your input is valuable to us as we strive to improve our services. ### 26. Cost Effective Solution for Billing and Task Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** The entire platform is quite intuitive and ease of use is great. **What do you dislike about Rocket Matter?** Financial adjustments occasionally take a call and I would prefer that task appear as "due." **Recommendations to others considering Rocket Matter:** Great value **What problems is Rocket Matter solving and how is that benefiting you?** Tracking all relevant due dates is easy. Invoicing is super. **Official Response from Daisy Pantoja:** > Thank you so much for taking the time to share your experience! We're thrilled to hear that Rocket Matter has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. ### 27. Good service but lousy connectivity **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** ease of use. links between matters, clients, events, etc. **What do you dislike about Rocket Matter?** customer service is slow. billing errors (incorrect invoices issued) take a long time to correct. putting older billing entries ahead of new ones on that same day **What problems is Rocket Matter solving and how is that benefiting you?** legal landlord/tenant disputes ### 28. RM is a great and easy system to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** I appreciate how simple it is to expense. **What do you dislike about Rocket Matter?** I'm still learning, I don't dislike anything. **Recommendations to others considering Rocket Matter:** Once you become familiar with Rocket Matter, it makes everything easier and more effective. **What problems is Rocket Matter solving and how is that benefiting you?** It facilitates running reports and keeping track of expenses. ### 29. It's very user-friendly. **Rating:** 4.5/5.0 stars **Reviewed by:** Jennilyn K. | Branch Manager and Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Rocket Matter?** It's very user-friendly and easy to navigate around. **What do you dislike about Rocket Matter?** It does run a little slow sometimes especially when I'm running invoices. **What problems is Rocket Matter solving and how is that benefiting you?** I just redid the invoice template and it was easier to set up than I thought. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find Rocket Matter user-friendly and easy to navigate. Thank you for your feedback. ### 30. Awesome organizer and time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** The timer makes billing easy and automated forms help save time **What do you dislike about Rocket Matter?** Learning curve requires a commitment to best utilize the features available **What problems is Rocket Matter solving and how is that benefiting you?** Time tracking. Now that I am in the habit of tracking my time, Billing is easy. ### 31. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** Easy to use and efficient for billing. It is simple to learn and can be taught in less than a day. I prefer billing all in one sitting and it is excellent for that. **What do you dislike about Rocket Matter?** Very little, it is very simple. The only downside is that the mobile site does not work well, so if you need to bill from your phone it is not the best option. **What problems is Rocket Matter solving and how is that benefiting you?** Time saved on billing. Efficient service. ### 32. Great Billing System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** Rocket Matter is just plain easy to use! **What do you dislike about Rocket Matter?** I wish there was a way to print invoices in batches instead of having to print each one separately. **What problems is Rocket Matter solving and how is that benefiting you?** We use Rocket Matter primarily for client billing. ### 33. Not Intuitive as Other Programs **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** All the reports that can be run. There are a lot options. **What do you dislike about Rocket Matter?** Deciphering the invoices. Clients have difficulties understanding them. **What problems is Rocket Matter solving and how is that benefiting you?** We are able to run invoices. Everyone is able to put in their own time. ### 34. Overall recommendation for Rocket Matter **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** The dashboard. I like that I am able to review all items at once. **What do you dislike about Rocket Matter?** The Calendar. I find it difficult to enter the actual time for an event. **What problems is Rocket Matter solving and how is that benefiting you?** Billing problems are easy to solve. ### 35. Very Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Rocket Matter?** The timer function helped me keep track of my hours all day. **What do you dislike about Rocket Matter?** No complaints. Everything worked really well. **What problems is Rocket Matter solving and how is that benefiting you?** Rocket Matter makes timekeeping and invoicing simple and easy. **Official Response from Maleeha Ahmad:** > We're thrilled to hear that you found our timer function helpful for keeping track of your hours. Thank you for the positive feedback! ### 36. Robust functions, challenging interface **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Rocket Matter?** Functionality, detail, wide ranging uses **What do you dislike about Rocket Matter?** Interface make it look harder to use than it is, can be hard to find things, and perform simple tasks. Its not intuitive. **What problems is Rocket Matter solving and how is that benefiting you?** Invoicing, timekeeping, retainer accounts ### 37. Cost Efficient Billing Software **Rating:** 4.5/5.0 stars **Reviewed by:** Martin B. | Attorney at Law, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Rocket Matter?** Ease of time entries and ability to share invoices with clients. **What do you dislike about Rocket Matter?** Wish there were regular training webinars. **Recommendations to others considering Rocket Matter:** Valuable tool to track time matters. **What problems is Rocket Matter solving and how is that benefiting you?** Billing and time matter tracking. **Official Response from Maleeha Ahmad:** > It's great to hear that Rocket Matter is helping you track time and billing efficiently. We appreciate your support! ### 38. It is super easy to use and easy to track hours. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Rocket Matter?** The ease of understanding the applicatio **What do you dislike about Rocket Matter?** there is nothing i dislike at the moment. **Recommendations to others considering Rocket Matter:** I would recommend to use in any law practice. **What problems is Rocket Matter solving and how is that benefiting you?** Tracking hours of work **Official Response from Maleeha Ahmad:** > We're thrilled to hear that you find Rocket Matter easy to use and that it helps you track hours effectively. Thank you for recommending our platform for law practices! ### 39. Andy FitzPatrick Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** I like how easy it is to use. Not sure what else to say. **What do you dislike about Rocket Matter?** I can't search for addresses in the contacts list. **What problems is Rocket Matter solving and how is that benefiting you?** I can't think of any ### 40. Pretty good practice management software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Rocket Matter?** Relatively organized way to keep electronic database **What do you dislike about Rocket Matter?** It is tough to switch to a different software once RM is up and running. **What problems is Rocket Matter solving and how is that benefiting you?** Keeping track of time and matters. ### 41. Sufficient but sometimes clumsy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Rocket Matter?** Mostly easy to use, but again clumsy for contacts **What do you dislike about Rocket Matter?** I don't like the contact section. Just a little clumsy. **What problems is Rocket Matter solving and how is that benefiting you?** None right now. None right now. **Official Response from Maleeha Ahmad:** > Thank you for sharing your experience. We understand the importance of a user-friendly contact section and appreciate your feedback. ### 42. Rocket matter has been great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Rocket Matter?** It is really intuitive and easy to learn **What do you dislike about Rocket Matter?** Sometimes it's hard to search for matters **What problems is Rocket Matter solving and how is that benefiting you?** Keeping track of time, charging clients **Official Response from Maleeha Ahmad:** > We're thrilled to hear that you find Rocket Matter intuitive and easy to learn. Thank you for sharing the problems Rocket Matter is solving for you, such as keeping track of time and charging clients. ### 43. Rocket Matter User **Rating:** 3.5/5.0 stars **Reviewed by:** Helena Lukk M. | Make Up Artist/ Hair Stylist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Rocket Matter?** The convenience on putting time entries and doing reports. **What do you dislike about Rocket Matter?** The processing part, we've had a lot of issues with processing. **What problems is Rocket Matter solving and how is that benefiting you?** Saving time when entering time entries. ### 44. RocketMatter Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** The interface is easy to use and the customer service is responsive. **What do you dislike about Rocket Matter?** It is prone to freezing at times, particularly when entering billing entries. **Recommendations to others considering Rocket Matter:** I would recommend this service/product to others in my industry. It is a good value, especially when compared to its competitors. **What problems is Rocket Matter solving and how is that benefiting you?** Centralized billing solutions within my firm. It's easy to use and the onboarding process is seamless. ### 45. Super user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Rocket Matter?** Usability. Easy to access and utilize. Also easy to explain. **What do you dislike about Rocket Matter?** Nothing. Everything is easy to maneuver around. **What problems is Rocket Matter solving and how is that benefiting you?** Organization and task completion. Calendaring, etc. ### 46. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** Easy to enter contacts and time/expenses **What do you dislike about Rocket Matter?** Document creation features & creating templates can be cumbersome. **What problems is Rocket Matter solving and how is that benefiting you?** Easy to share notes with colleagues. ### 47. Does the job **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Rocket Matter?** The remote cloud access is a nice feature. You can bring your software on the cloud anywhere. **What do you dislike about Rocket Matter?** No visual piecharts or graphs to represent data. I also don't like how it's not easy to review only my calendared events in a month's glance versus entries mixed in with mine from others. **Recommendations to others considering Rocket Matter:** Does the job. **What problems is Rocket Matter solving and how is that benefiting you?** Entering time is easy. ### 48. Rocket Matter making things easy. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** How simple it is to use as I go about my day. **What do you dislike about Rocket Matter?** The system does not pull up clients and profiles as quickly as i would like it to when i go to search for their information. **What problems is Rocket Matter solving and how is that benefiting you?** The issue it solves for me is keeping track of my billables easily throughout each day. ### 49. Works well **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** It's is fast and easy to enter time once you've started using it. **What do you dislike about Rocket Matter?** I have always wondered how to see hoe much time I entered in a previous month. This might be a permissions issue, but in any case I don't know why I can't do that. **What problems is Rocket Matter solving and how is that benefiting you?** I just enter time. ### 50. Make your life easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Rocket Matter?** It is easy to navigate and find the information that you need on the dashboard. The billing is easy to reconcile. It is user friendly for everyone. **What do you dislike about Rocket Matter?** If you open another case for an already existing client it will combine their funds for both cases. **What problems is Rocket Matter solving and how is that benefiting you?** Effectiveness and ease of monthly billing ## Rocket Matter Discussions - [What is Rocket Matter used for?](https://www.g2.com/discussions/what-is-rocket-matter-used-for) - ["Custom-Built Reports from Our Experts"?](https://www.g2.com/discussions/custom-built-reports-from-our-experts) - 1 upvote - [Will fillable client intake templates ever become an option?](https://www.g2.com/discussions/will-fillable-client-intake-templates-ever-become-an-option) - 1 upvote - [Who thinks we can send you a picture of us logged in? We can't share our client info with you](https://www.g2.com/discussions/who-thinks-we-can-send-you-a-picture-of-us-logged-in-we-can-t-share-our-client-info-with-you) - 1 upvote - [What is the best way to input mergeable forms? And which ones do you recommend I input first?](https://www.g2.com/discussions/what-is-the-best-way-to-input-mergeable-forms-and-which-ones-do-you-recommend-i-input-first) - 1 upvote - [View Rocket Matter pricing details and edition comparison](https://www.g2.com/products/rocket-matter/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+20%3A10%3A38+-0500&secure%5Bsession_id%5D=c58eb1e9-db95-4ee4-9915-9a6d06ef7da1&secure%5Btoken%5D=ed457a7f9c1ceba45e84b321ddcdd4ae359a69d7e536f4ed27c21e2f8a341d46&format=llm_user) ## Rocket Matter Features **Platform Basics** - Reporting - Dashboard - Cloud - Mobility **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Contact Management **Sales Force Automation - Legal CRM** - Task Management - Contract Management - Quote and Order Management **Agentic AI - Legal Billing** - Cross-system Integration - Decision Making **Content Management** - Document Management - Calendar Integration - Workflow **Content Management** - Document Management - Calendar Integration - Workflow **Platform Additional Functionality - Legal CRM** - Automation - Messaging - Dashboard - Cloud **Time & Billing** - Time Tracking - Payments - Billing **Marketing Automation - Legal CRM** - Lead Management - Marketing Analytics **Agentic AI - Legal Case Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Support - Legal CRM** - Support Analytics - Customer Portal - Case Management **Agentic AI - Legal Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Reporting and Analytics - Legal CRM** - Reporting **Agentic AI - Legal CRM** - Cross-system Integration - Natural Language Interaction ## Top Rocket Matter Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (383 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (380 reviews)