G2 reviewers report that Smokeball excels in user-friendliness, with many users appreciating how everything about a case is readily available, which helps avoid gaps in information. This ease of access is a significant time-saver for staff, as noted by one user who highlighted the software's intuitive interface.
Users say Rocket Matter offers a smooth setup process, with one reviewer praising its user-friendly interface that clearly describes features, making daily operations easier. However, some users feel it may not fully meet their specific workflow needs, indicating potential configuration challenges.
Reviewers mention that Smokeball's document management capabilities are particularly strong, allowing users to preload client details when drafting legal documents. This feature significantly reduces manual entry time, enhancing overall efficiency in document preparation.
According to verified reviews, Rocket Matter is recognized for its robust time tracking and billing functionalities, making it a solid choice for solo practitioners. Users appreciate the integration of these features into a single cloud-based package, which simplifies their workflow.
G2 reviewers highlight Smokeball's superior quality of support, with many users noting the responsiveness and helpfulness of the support team. This level of assistance contributes to a more positive overall experience, especially during the initial setup phase.
Users report that while Rocket Matter has a strong focus on billing and time tracking, it may lag behind Smokeball in terms of overall satisfaction and feature richness, as indicated by its lower G2 Scores across various categories. This suggests that users looking for a comprehensive practice management solution might find Smokeball to be a better fit.
Pricing
Entry-Level Pricing
Rocket Matter
Essentials
$49.00
1 User Per Month
Legal Practice Management Software for law firms who just need the simple basics.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
What does smoke ball do?
1 Comment
MG
Smokeball includes the features you expect from a practice management system: Matter and contact management, calendar management, and billing. It also...Read more
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