Users report that Rocket Matter excels in its "Time Tracking" feature, scoring 8.9, which allows for efficient billing and tracking of billable hours, while Smokeball shines with a slightly higher score of 9.2, indicating a more user-friendly interface for tracking time.
Reviewers mention that Smokeball's "Document Management" feature is particularly strong, with a score of 9.4, highlighting its robust capabilities for organizing and retrieving legal documents, whereas Rocket Matter's score of 7.9 suggests it may not be as comprehensive in this area.
G2 users note that the "Quality of Support" for Smokeball is rated at 9.6, with many reviewers praising the responsiveness and helpfulness of the support team, compared to Rocket Matter's score of 8.9, which, while still good, indicates a slight gap in user satisfaction.
Users on G2 report that Rocket Matter's "Dashboard" feature, scoring 8.3, provides a decent overview of key metrics, but Smokeball's higher score of 9.0 suggests a more intuitive and visually appealing dashboard that enhances user experience.
Reviewers say that Smokeball's "Cloud" functionality, rated at 8.8, offers better accessibility and collaboration features compared to Rocket Matter's score of 8.1, making it a more favorable option for teams needing remote access to documents.
Users report that Rocket Matter's "Automation" capabilities score 9.0, which is impressive, but Smokeball's overall workflow automation features, rated at 8.8, are noted for being more seamless and integrated, enhancing productivity for legal professionals.
Pricing
Entry-Level Pricing
Rocket Matter
Essentials
$49.00
1 User Per Month
Legal Practice Management Software for law firms who just need the simple basics.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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