[ RMS Reviews ](https://www.g2.com/products/rms-north-america-rms/reviews) [ RMS Reviews ](https://www.g2.com/products/rms-north-america-rms/reviews) # RMS Features ##### ## Administration (10) Integrations The ability to integrate with other hotel software such as hotel management software or other booking engines. Inventory Management The ability to track room inventory in real time and adjust as rooms are booked. Automation Tools to automate certain tasks such as updating inventory or placing a booking on a calendar. Calendar A calendar to track a hotel's room bookings and events. Reporting & Analytics The ability to take booking and hotel data and create reports to visualize and analyze that data. Inventory Management The ability to track room inventory in real time and adjust as rooms are booked. Integrations The ability to integrate with other hotel software such as hotel management software or other booking engines. Automation Tools to automate certain tasks such as updating inventory or placing a booking on a calendar. Reporting & Analytics The ability to take booking and hotel data and create reports to visualize and analyze that data. Calendar A calendar to track a hotel's room bookings and events. Show More ##### ## Booking Management (6) Booking Aggregation Tools to automatically pull bookings from third party booking sites and subtract them from available inventory. Booking Engine The ability for guests to book a room online directly on a hotel's website. Rate Setting Tools to set room rates based on demand or fluctiations in the market. Booking Aggregation Tools to automatically pull bookings from third party booking sites and subtract them from available inventory. Booking Engine The ability for guests to book a room online directly on a hotel's website. Rate Setting Tools to set room rates based on demand or fluctiations in the market. Show More ##### ## Marketing (4) Marketing Tools Tools to manage hotel marketing on various channels while maintaining brand consistency. Online Reputation Management Tools to monitor online reviews and respond when necessary. Online Reputation Management Tools to monitor online reviews and respond when necessary. Marketing Tools Tools to manage hotel marketing on various channels while maintaining brand consistency. Show More ##### ## Property Management (4) Room Inventory Tracks all guest room and conference room availability for reservation availability. Revenue Management Provides native features or integrates with tools that automate dynamic pricing and rates for maximum revenue. Facility Maintenance Provides asset management and maintenance tracking tools to monitor facility health over time. Distribution Management Connects to various distribution channels to advertise room rates and update in real time as market shifts. Show More ##### ## Guest Management (3) Central Reservation System Allows reservations to be made via online, mobile, or through staff manual input. Marketing and Loyalty Programs Provides tools for sales marketers to communicate with guests to solicit feedback, manage loyalty programs, and advertise deals. Guest Messaging Allows guests to submit service requests or communicate with staff for concierge and general questions. Show More ##### ## Staff Management (2) Housekeeping Assists with scheduling housekeeping as rooms are checked out, and tracks daily room cleanings. Shift Scheduling Provides scheduling tools for managers to organize staff shifts. Show More ##### ## Platform (2) Reporting and Analytics Offers basic and customizable templates for financial reporting and data analysis. Channel Manager Integration Integrates with Channel Manager platform. Show More ##### ## Agentic AI - Hotel Management (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Guest Messaging (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ## Top-Rated Alternatives [ ![Hostaway](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f67e3a07eab59c0c6e91838b97392c4b/hostaway.jpg "Hostaway") Hostaway 4.8/5(414) ](https://www.g2.com/products/hostaway/reviews) [ ![Oracle Hospitality OPERA Property Management System](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_38f94ec56e34c198e7095a17abce3349/oracle-hospitality-opera-property-management-system.png "Oracle Hospitality OPERA Property Management System") Oracle Hospitality OPERA Property Management System 4.2/5(65) ](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) [ ![SkyTouch Technology](https://images.g2crowd.com/uploads/product/hd_favicon/ce25c5cf7766a4c75a256356baeae6d9/skytouch-technology.svg "SkyTouch Technology") SkyTouch Technology 4.5/5(108) ](https://www.g2.com/products/skytouch-technology/reviews) [ View All Alternatives ](https://www.g2.com/products/rms-north-america-rms/competitors/alternatives) RMS Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_38f94ec56e34c198e7095a17abce3349/oracle-hospitality-opera-property-management-system.png "Product Avatar Image") Oracle Hospitality OPERA... 4.2/5(65) [ Compare Now ](https://www.g2.com/compare/oracle-hospitality-opera-property-management-system-vs-rms-north-america-rms) ##### Categories on G2 [ Channel Management ](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)[ Hotel Management ](https://www.g2.com/categories/hotel-management)[ Guest Messaging ](https://www.g2.com/categories/guest-messaging) ##### Explore More [ Most recommended security compliance software for corporate use ](https://www.g2.com/discussions/what-s-the-most-recommended-security-compliance-software-for-corporate-use)[ Branding Agencies in New York ](https://www.g2.com/categories/branding-agencies/locations/new-york-ny-us)[ Would Squadcast integrate well with existing tools like Slack and Jira? ](https://www.g2.com/discussions/would-squadcast-integrate-well-with-existing-tools-like-slack-jira-and-aws-cloudwatch) [ What are the most trusted enterprise information archiving solutions by financial services compliance officers based on user reviews? ](https://www.g2.com/discussions/what-are-the-most-trusted-enterprise-information-archiving-solutions-by-financial-services-compliance-officers-based-on-user-reviews%20)[ Business process management software reviews ](https://www.g2.com/discussions/business-process-management-software-reviews-experts-needed)[ Leading service for managing influencer campaigns ](https://www.g2.com/discussions/leading-service-for-managing-influencer-campaigns) Show More [ Most recommended security compliance software for corporate use ](https://www.g2.com/discussions/what-s-the-most-recommended-security-compliance-software-for-corporate-use)[ Branding Agencies in New York ](https://www.g2.com/categories/branding-agencies/locations/new-york-ny-us)[ Would Squadcast integrate well with existing tools like Slack and Jira? ](https://www.g2.com/discussions/would-squadcast-integrate-well-with-existing-tools-like-slack-jira-and-aws-cloudwatch) [ What are the most trusted enterprise information archiving solutions by financial services compliance officers based on user reviews? ](https://www.g2.com/discussions/what-are-the-most-trusted-enterprise-information-archiving-solutions-by-financial-services-compliance-officers-based-on-user-reviews%20)[ Business process management software reviews ](https://www.g2.com/discussions/business-process-management-software-reviews-experts-needed)[ Leading service for managing influencer campaigns ](https://www.g2.com/discussions/leading-service-for-managing-influencer-campaigns)