[ RichCall Reviews ](https://www.g2.com/products/richcall/reviews) [ RichCall Reviews ](https://www.g2.com/products/richcall/reviews) # RichCall Pricing Overview [Editedit](https://my.g2.com/richcall/pricings) Free Trial ## RichCall Pricing Key Insights Last updated on Apr 09, 2026 * * * RichCall offers **1 pricing editions** , starting at **$48**. RichCall pricing tiers are designed to support different usage levels and team sizes. RichCall also offers a **free trial**. Compare the RichCall pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Aurus** for **custom pricing**. * * * RichCall cloud subscription — $48 / 1 seat per month Rated 4.4 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. RichCall cloud subscription $48 1 seat per month Ask for other options available. Per-seat licensing module. Both subscription and permanent licenses are available. Pricing information for RichCall is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase RichCall must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## RichCall Pricing FAQs Generated using AI ### Is RichCall free, or does it offer a free trial? RichCall does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. ### Who is RichCall pricing best suited for? Based on G2 reviewer demographics and sentiment, RichCall's pricing is best suited for small to mid-market businesses that rely heavily on visual customer support, remote sales demonstrations, or technical assistance. G2 reviewers from industries such as telecommunications, computer software, logistics, retail, and automotive consistently highlight RichCall's value for customer-facing teams needing real-time video and co-browsing capabilities. Small business reviewers appreciate the straightforward deployment and reasonable entry price for teams without complex infrastructure needs. Mid-market reviewers in SaaS and IT services find RichCall particularly effective for client onboarding and live product demos, while enterprise users may benefit most from custom-quoted plans given higher volume requirements. ### What are the key differences between the free and paid versions of RichCall? RichCall does not offer a permanent free version, but G2's pricing data for RichCall confirms a free trial is available for evaluation purposes. The trial allows prospective users to assess core capabilities before committing to a paid subscription. RichCall's paid cloud subscription starts at $48 and unlocks full access to live video support, co-browsing, screen sharing, file sharing, and customer engagement tools. According to G2 reviewers, the trial is time-limited and does not replace the full feature set available under a paid plan. Enterprise buyers can request custom quotes for additional concurrent connections or advanced configurations beyond the standard subscription tier. ### Is RichCall considered good value for its pricing? G2 reviewers of RichCall present a mixed but generally positive value assessment. With an average rating close to 5.0 across many reviews, most users find the visual engagement features, HD video quality, co-browsing, and screen sharing worth the cost. However, pricing concerns are among the most frequently cited drawbacks, with G2 users across small business and enterprise segments describing RichCall's pricing as expensive, with some mentioning figures like $500 per month for concurrent connections. One G2 reviewer compared it unfavorably to Zoom for cost-conscious small businesses. That said, users consistently highlight time savings, reduced travel costs, and improved customer satisfaction as tangible returns that justify the investment for customer-facing teams. [ ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") Sponsored ScreenConnect 4.7/5 (503) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5 (3,883) ](https://www.g2.com/products/teamviewer/reviews) [ ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") ScreenConnect 4.7/5 (478) ](https://www.g2.com/products/screenconnect/reviews) [ ![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue") LogMeIn Rescue 4.6/5 (197) ](https://www.g2.com/products/logmein-rescue/reviews) [ View All Alternatives ](https://www.g2.com/products/richcall/competitors/alternatives) ## RichCall Alternatives Pricing The following is a quick overview of editions offered by other [Remote Video Support Software](https://www.g2.com/categories/remote-video-support) | ![TeamViewer](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67b650fba26f6ecb33820bbeeb1978fa/teamviewer.png) [TeamViewer](https://www.g2.com/products/teamviewer/reviews) ##### Remote Access | Starting at $24.90 | Ideal for on-the-go professionals looking for an economical, easy remote work solution. - 1 Licensed User - 1 Concurrent connection (channel) - 3 Managed devices - Unlimited devices to connect from - 3 Computers to connect to (add-on available) - 3 Concurrent sessions (in tabs) per concurrent connection [Show More](javascript:void(0);) | | ![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2bbdb5d53b89080377e86d17937346d4/logmein-rescue.png) [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) ##### Remote Device Support | $149.001 technician | Powerful remote support for IT and customer care, from simple to complex - Windows & Mac Remote Control - Unattended access - In Session Diagnostics - Agent Collaboration - Scripting | | ![Help Lightning](https://images.g2crowd.com/uploads/product/image/small_square/small_square_791cf317b5933b4db0e27a3320c2f56d/help-lightning.png) [Help Lightning](https://www.g2.com/products/help-lightning/reviews) ##### Enterprise | Starting at $75,000.00200 License Per Year | Our Enterprise License includes 200 professional licenses, implementation services, and custom support. Additional blocks of licenses can be purchased separately. - Remote Visual Guidance suite - Eco-System integration - API, SDK access - Site Branding - Value Analytics | Various alternatives pricing & plans Free Trial Pricing information for the above various RichCall alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## RichCall Pricing Reviews (1) VT Vishal T. Engineer II Enterprise (\> 1000 emp.) 9/30/2025 More Options - Guest users or non-business users of the software, not included in G2 scores. "RichCall: A Comprehensive Communication and Collaboration Platform" 4/5 What do you like best about RichCall? RichCall is a powerful tool for enabling seamless communication and collaboration, offering features like video calls, screen sharing, and real-time messaging. It is user-friendly and provides a reliable platform for both personal and professional use. However, its performance and feature set may vary depending on the subscription plan, which could be a consideration for users seeking advanced functionalities. Review collected by and hosted on G2.com. What do you dislike about RichCall? RichCall's pricing can feel a bit high for some users, especially for advanced features that may not be necessary for everyone. Additionally, occasional performance issues or limited customization options might be a drawback for certain use cases Review collected by and hosted on G2.com. What problems is RichCall solving and how is that benefiting you? RichCall solves communication and collaboration challenges by providing features like video calls, screen sharing, and real-time messaging. These tools streamline remote interactions, improve team productivity, and enhance customer engagement, making it easier to connect and collaborate effectively. Review collected by and hosted on G2.com. 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