The service is a great value with good features and performance. Improvements and enhancements are being pushed out every few days. Their techs are very responsive to questions.
What do you dislike?
The service is not available on Android yet and like others doesn't support Windows XP or Server 2003.
Recommendations to others considering the product
Give it a try on your own computers and then with some customers to see what you think.
What business problems are you solving with the product? What benefits have you realized?
Remote access of customer computers including file transfer allowing me to install and update software, recover data from backups, make corrections and additions, train users in other locations, and help diagnose and repair network and internet issues.
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