--- title: RefAssured Reviews meta_title: 'RefAssured Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how RefAssured works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 25 scale: '5' date_modified: '2026-10-23' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening ---

RefAssured Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy integrations of RefAssured, noting its user-friendly design that enhances overall experience. (1 mentions)
Users value the implementation ease of RefAssured, experiencing a smooth transition and quick onboarding process. (1 mentions)
Users appreciate the user-friendly design of RefAssured, making it an excellent choice for healthcare professionals. (1 mentions)
Users value the user-friendly design of RefAssured, making it a significant improvement over previous platforms. (1 mentions)

Top Pros or Advantages of RefAssured

RefAssured Reviews (25)

Reviews

RefAssured Reviews (25)

4.9
25 reviews
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Brian P.
BP
Brian P.
Managing Director of Healthcare
Small-Business (50 or fewer emp.)
"Easy Reference Setup with Helpful Guidance Along the Way"
4/5
What do you like best about RefAssured?

Easy to set up references, and it provides helpful information along the way. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

Sometimes process can be a little slow when time is of importance Review collected by and hosted on G2.com.

Dan C.
DC
Dan C.
Advisor
Small-Business (50 or fewer emp.)
"Perfectly Designed UI/UX—Simple, Elegant, and Effective"
5/5
What do you like best about RefAssured?

The UI/UX is perfectly designed. Simple yet elegant Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

There is nothing I dislike about RefAssured Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"RefAssured’s Best-in-Class Support and Highly Responsive Development Team"
5/5
What do you like best about RefAssured?

RefAssured has the best customer support and development teams of anyone in their space. They go above and beyond to make their application compatible with every back-end system and database and are very responsive to any requests. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

There is nothing I dislike about RefAssured. Review collected by and hosted on G2.com.

Response from Valentina Donaghy of RefAssured

Hi there,

Thank you for such a generous review!

Customer support and product development are two areas we invest in deeply. The people using RefAssured every day, whether that's leadership, recruiters, or account managers, are the ones who shape how we grow and improve, and their feedback is something we genuinely take to heart.

Being compatible with your back-end system and database was an absolute priority. Every organization is built differently, and our team works hard to ensure RefAssured fits smoothly into what you already have in place.

At the end of the day, helping you consistently place high-quality candidates with strong backgrounds is what it all comes back to!

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Easy to Use with Excellent Customer Service"
5/5
What do you like best about RefAssured?

Easy to use, and excellent customer service provided. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

Limited functions with Stafferlink vs CTM. CTM has full integration capability. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Continually Improving Product with Responsive Support"
5/5
What do you like best about RefAssured?

Continual development on products. They are responsive when I have questions. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

I can't think of anything I disline about RefAssured. Review collected by and hosted on G2.com.