What we like best about RefAssured is the massive amount of time it's saved our team since we onboarded — it's cut down significantly on the manual back-and-forth that used to eat up hours every week. On top of that, the customer relationship has been top-notch from day one, and their turnaround time on reference checks is genuinely impressive — fast enough that it's become a real differentiator in how quickly we can move candidates through our process. Review collected by and hosted on G2.com.

Honestly, my biggest "complaint" is that more people in the industry don't know about RefAssured yet — they deserve a lot more visibility for the value they provide. It'd be great to see their reputation catch up to how good the actual product and service experience is. Review collected by and hosted on G2.com.

RefAssured is a simple tool, with lots of power. But I like their team best, they are fast, flexible and extremely confident in their product. Anything we bring to them, they can do for us or work with us to accomplish. That's the right kind of partnership Review collected by and hosted on G2.com.

I don't think there is anything to dislike about RefAssured, I do think there are continued areas for them to grow and further integrate with other tools. But it sounds like they are already on top of this with other vendors and tools today Review collected by and hosted on G2.com.

RefAssured has saved me a significant amount of time by eliminating the back-and-forth of scheduling and following up with references. The process is seamless, easy to use, and takes very little effort on my end, which allows me to stay focused on other priorities throughout the day. Review collected by and hosted on G2.com.

One frustration I have with the platform is the inability to edit or create custom surveys on my own. While I understand this is likely in place to ensure surveys remain HR compliant, having a bit more flexibility or customization options would be helpful. Review collected by and hosted on G2.com.

We value RefAssured because it allows us to validate the skills, attributes, and authenticity of our candidates efficiently. The platform makes attaining reference feedback streamlined and saves us from the historically cumbersome and ineffective process of reference checking. It's one of the few ways in the staffing industry that genuinely validate a candidate's strengths. The integration with Bullhorn is excellent, as recruiters can initiate assessments with a single click directly from the candidate record and results are immediately populated back into Bullhorn. We also added a custom field to the header of the candidate record to display the candidate's average reference score, which is convenient. RefAssured has greatly improved the value of our reference checks, replacing the manual calling process entirely. The user experience works extremely well for everyone involved. Review collected by and hosted on G2.com.

While assessing candidates pre-placement is critical, post-placement performance assessment is equally important. The RefAssured team is working hard to deliver a product for later in the candidate journey to address this need in the industry. Review collected by and hosted on G2.com.

I really appreciate how easy RefAssured is to use, especially because it's integrated with our ATS and CRM system, Bullhorn. This integration makes the process seamless for both us and the professionals, allowing references to receive mobile invites via email and complete them in a very short time frame. It's a time saver because it lets clinicians fill out reviews on their own time, without us having to interrupt their busy schedules. I find the tech to work great for our company, and our partnership with the leadership team has been fantastic—they've truly been great partners. The initial setup was super easy, and we got up and running in less than a week. Review collected by and hosted on G2.com.

I mean, the one little area is the price. But, you know, the team the leadership team has definitely helped in that aspect. Review collected by and hosted on G2.com.

The software is extremely easy to use and reports information clearly. I love that we have the ability to customize the questions to fit our business needs. The support team is wonderful! They check in often, address questions extremely quickly, listen to suggestions and provide/create solutions. The system integrates with our system and feeds back into our files for quick and easy access. Review collected by and hosted on G2.com.

Off the top of my head there isn't anything I dislike Review collected by and hosted on G2.com.

For us, it's added value for our clients. The report that RefAssured supplies after a referral is priceless to share with our clients. The ease of use is also fantastic, so straightforward. Review collected by and hosted on G2.com.

There really isn't anything I dislike about RefAssured! It's an amazing product, and they continually add new features. Review collected by and hosted on G2.com.

I like that RefAssured is simple to use and operator friendly, making it pretty HCP friendly. The platform we had before wasn't as user friendly, so switching to RefAssured was a big improvement. This platform feels like a Cadillac compared to what we had before. Also, I really appreciate that everything about their platform works well for us. The initial training took about thirty minutes, and then we were off and running, which was great. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I love that RefAssured seamlessly sits on top of our existing platform and integrates into our current technology stack without disruption. This integration has made our processes significantly more efficient by reducing manual steps, improving visibility, and allowing our team to move faster without sacrificing accuracy. It feels more like enhancing the tools we already use, which has been critical for adoption across our team. The integration with our ATS and CRM systems helps streamline our workflow and keeps everything centralized. The initial setup was extremely easy, and the responsiveness and hands-on approach from RefAssured during implementation made the entire process feel seamless and efficient. We really appreciate the improvement in integration, visibility into performance, and overall support since switching from our previous product. I would rate RefAssured a 10 out of 10 for these reasons. Review collected by and hosted on G2.com.

If RefAssured could have every reference completed immediately, that would be ideal. However, I recognize that is more of a human's behavior challenge than a platform limitation. Overall, the system does a great job supporting the process, and any delays we experience are typically due to response time from references rather than the tool itself. Review collected by and hosted on G2.com.

From an administrative standpoint, I really appreciate how easy it is to obtain unbiased, detailed references that provide the insight needed to hire with more confidence. Customer support is fantastic, and they’re consistently improving and adding to the platform. The client-and-candidate opt-in process is something I haven’t seen before, and it’s a great addition. Review collected by and hosted on G2.com.

I honestly don’t have much else to add. I just wish my team used the platform more often than they currently do. Review collected by and hosted on G2.com.