--- title: REDCap Reviews meta_title: 'REDCap Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 221 reviews by the users' company size, role or industry to find out how REDCap works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 221 scale: '5' date_modified: '2026-10-17' parent_category: name: Clinical Research url: https://www.g2.com/categories/clinical-research ---

REDCap Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$

User Insights

Average based on 221 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

REDCap Reviews (221)

View 1 Video Reviews
Reviews

REDCap Reviews (221)

View 1 Video Reviews
4.3
221 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise REDCap for its user-friendly interface and customization options, making it easy to manage data collection and research projects. The platform's ability to securely handle sensitive information is also highly valued, particularly in clinical settings. However, some users note that the interface can feel outdated and may require a learning curve for new users.

Pros & Cons

Generated from real user reviews
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MJ
Mengtian J.
Research Assistant
Enterprise (> 1000 emp.)
"Good tool and easy to use"
3.5/5
What do you like best about REDCap?

A good tool to manage large databases and it is also easy for people not super proficient in database knowledge or super technical Review collected by and hosted on G2.com.

What do you dislike about REDCap?

A little bit outdated and not following the most cutting edge technology Review collected by and hosted on G2.com.

Samantha R.
SR
Samantha R.
Program Manager
Higher Education
Small-Business (50 or fewer emp.)
"The best survey software available"
5/5
What do you like best about REDCap?

I have used REDCap for over 3 years and it is the strongest survey tool I have had the pleasure to work with. We have used it to create databases, registries, event feedback, and more. It is HIPPAA compliant which has allowed us to use it in healthcare surveys. It has an easy to use tracking system which has allowed us to use it for tracking required responses on a mid-point evaluation. It looks professional and yet is easy to use. There are tons of educational materials about it. And best of all, it is free. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

The only option I wish REDCap would add is an easy "ranking" question where users can drag and drop choices in their preferred order Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Good tool for IRB research"
4/5
What do you like best about REDCap?

REDCap was pre-approved by our institutional review board, which made it the easiest option for us to use for survey research. It has data protections, user permissions, and data validation capabilities that make it ideal for large scale academic research. It also allowed exports of several commonly used file types for different statistical packages. We had a REDCap expert on campus who made administration and survey initiation easy. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

As someone who used REDCap primarily for its double entry capabilities, I was frustrated that the survey owner or reviewer could not do data entry. We had planned to have two researchers enter the data, then confer to discuss any areas there they disagreed - so we didn't need a third neutral 'reviewer.' I solved this problem by switching my role back and forth between entry and reviewer, but this was a hassle and seemed unnecessary. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Great service, makes research easier!"
5/5
What do you like best about REDCap?

How easy it is to create and send out surveys. We both complete surveys in-house and send them out to research subjects, and all find it easy to use. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

I wish emails could be triggered by certain responses on forms. E.g. If a respondent selects “Yes” on a form, it triggers another form to be created/sent. Like branching logic, but with new forms. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Data Collection for small and large projects"
5/5
What do you like best about REDCap?

Easy data collection and management, you can have multiple users using the software. Safe for human subjects. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

I didn't have any problems using REDCap. Easy to use for data collection. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Good for database management, not ideal for surveys"
3.5/5
What do you like best about REDCap?

The HIPAA secure interface that can be accessed online from any site is extremely convenient. Forms are relatively easy to build (although not quite as user friendly as something like Qualtrics or Survey Monkey). Overall, it works well for database management especially across sites. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

The interface is clunky compared to other survey softwares. For sending out surveys to participants, Qualtrics and Survey Monkey are much more user friendly and have a more appealing graphic interface. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Great for research and easy to use!"
5/5
What do you like best about REDCap?

I always have to update project designs, add or edit instruments, and designate new instruments for events. RedCap makes all of these things quick and easy. I was also able to learn these processes in no time! Review collected by and hosted on G2.com.

What do you dislike about REDCap?

You can not designate an instrument for only one research subject. Also, reports can be very useful but making them is not very straightforward. They often yield excel spreadsheets that are oddly layed out and hard to follow. Review collected by and hosted on G2.com.

NW
Nadine W.
Research Technican
Mid-Market (51-1000 emp.)
"REDCap"
5/5
What do you like best about REDCap?

It's great for research: making surveys, making screeners, running a live study. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

REDCap is extremely difficult to use. Once your study is up and running, it functions well, but you have to tell REDCap exactly what you want or it won't work the way you want. RedCap has a TON of features. I've used REDCap for over 2 years and there are still plenty of things I do not know how to do. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Easy to use"
5/5
What do you like best about REDCap?

Easy to use. Contains several editing options for any and all types of data. The branching mechanism is really easy to set up, and there are explanations for those who are less tech-savvy. Hardly ever crashes. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

I can’t really think of much. When I want to add a new field, it may take a long time to set up the different branching mechanisms that need to be associated with it, but that’s understandable. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Enterprise (> 1000 emp.)
"Safe data collection and management"
5/5
What do you like best about REDCap?

Data can be safely secured and saved on a large database. Review collected by and hosted on G2.com.

What do you dislike about REDCap?

Only specific institutions have access to REDCap. Review collected by and hosted on G2.com.

Questions about REDCap? Ask real users or explore answers from the community

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$
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