Red Technology Reviews & Product Details

I really like the multi-tenant and multi-brand capabilities of Red Technology. It's amazing for companies managing multiple brands or serving different types of customers, as it lets us handle each brand or customer segment with tailored content, pricing, and product offerings all within a single unified platform. This not only streamlines our internal operations but also gives our diverse customer base a more personalized experience. I also appreciate the cost-saving aspect of the multi-tenant feature, as it allows multiple tenants to share a single software instance and infrastructure, reducing hardware and maintenance costs. Additionally, Red Technology's flexibility in supporting various business models and integrating multiple suppliers and distributors is a huge plus for us, meeting the individual and complex business requirements of different enterprises. The ability to centralize multiple sales channels into one interface also simplifies management, reducing the time and effort spent on managing multiple platforms and improving operational efficiency. Review collected by and hosted on G2.com.

Insufficient Training Materials: The available training materials, such as documentation and video tutorials, could be more comprehensive. They sometimes lack in-depth explanations of certain advanced features or assume a certain level of prior knowledge. This can make it challenging for new employees or less-technical team members to quickly get up to speed and start using the platform effectively. Additionally, without professional guidance and sufficient pre-training, the initial setup of Red Technology may be quite challenging for ordinary teams, involving many technical and business-related configuration tasks that require careful handling to ensure the smooth operation of subsequent business. Review collected by and hosted on G2.com.

I mainly use Red Technology for managing online work tasks like products, orders, and basic e-commerce activities. It helps save time and keeps everything in one place. The best thing I like about Red Technology is its ease of use and simple understanding. The interface is clean, and the basic features work smoothly, helping me manage work faster without much confusion. The initial setup was quite easy and straightforward, and it didn't take much time to get started. Red Technology does not feel complicated, and I can do my work easily without spending too much time learning it. I like how all my work runs smoothly without any confusion. Review collected by and hosted on G2.com.

Sometimes I feel it's a bit slow and a few features could be improved. Customer support response can be better and some options are limited. Also, more updates and better performance would make Red Technology more useful. Better customer support and more frequent updates would make Red Technology more reliable. A simpler layout or better guidance for new users would be really helpful. Review collected by and hosted on G2.com.

Red Technology is a great, transparent and trustworthy company to be working with. From the initial sales contact to implementation team and after sales support team, everything is documented in details. TradeIt ecommerce platform meets all our requirements and improves efficiency of our sales ordering process and invoice payment process. All Red team members that we come across knows their products very well, very knowledgeable, professional and helpful and got the projects done well! We have been with Red for more than 9 years now and look forward to working with them for many more years to come. Review collected by and hosted on G2.com.

They are not the cheapest but all the qualities that you get, their fees become justifiable. Review collected by and hosted on G2.com.

We’ve had a fantastic experience working with Red Technology and their eCommerce platform, Tradeit. It offers an impressive level of flexibility and functionality, making it easy to tailor the system to our bespoke business requirements. The in house page building tools are intuitive and powerful, allowing our team to manage and update the front end quickly without relying on developers for every change - a real advantage for maintaining creative control.

The platform also provides excellent tools for building international pages, making it simple to expand into global markets and manage multiple regions, languages, and currencies with ease. Integration has been another major strength, Red made it incredibly easy to connect with our ERP system and ensuring all systems work together seamlessly.

The platform is designed with strong security measures, giving us full confidence that our data and customer information are safe, especially since it is operated by the same company that built it.

Beyond the technology itself, the support and expertise from the Red Technology team have been excellent. They’re proactive, knowledgeable, and genuinely committed to helping us get the most out of the platform.

We highly recommend Red Technology to any business looking for a scalable, secure, and customisable eCommerce solution backed by a team that truly understands their platform. Review collected by and hosted on G2.com.

It’s genuinely hard to find fault with Red Technology, the platform performs exceptionally well across flexibility, security, and functionality. However, as a creative and innovative business, we’re always striving to stay ahead of the curve, and we’d love to see Red Technology continue to mirror that spirit by embracing more modern UX/UI practices, cutting edge payment solutions, and forward thinking innovation across the platform. Review collected by and hosted on G2.com.

The folks at Red Technology combine all the best aspects of an IT supplier: expertise, attention to details, sense of urgency, and positive attitude. They are a delight to work with, from starting our initial foray into eCommerce through helping us manage and launch multiple customer portals and web shops. Our rep, Justin, brings a wealth of experience to every interaction. Support reacts quickly, with detailed explanations of next steps. Our relationship with Red is one of the best of my professional career. Review collected by and hosted on G2.com.

There is very little to dislike about Red. I am located in North America and they are headquartered in the UK, so some correspondence in my afternoon waits until the following morning to be reviewed, but this has seldom presented any meaningful issues. Review collected by and hosted on G2.com.

Traideit is an exceptional eCommerce platform developed in-house by Red, allowing us to tailor solutions that perfectly align with our business goals. Since migrating from our previous platform to Traideit, we've experienced a significant boost in customer engagement, which has translated into more positive feedback.

The consultants are highly experienced and always ready to assist, ensuring a smooth and successful implementation.

Additionally, the developers demonstrate great expertise and deliver efficient, reliable service.

Overall, Traideit has been a valuable partner in our growth journey. Review collected by and hosted on G2.com.

While Traideit offers a wide range of impressive features and the ability to customize to our needs,

there are times when the platform's extensive capabilities can be overwhelming, making us feel the need to exercise greater control over certain functions. It's more like a good thing, but we just need to be mindful and control ourselves accordingly. Review collected by and hosted on G2.com.

Red Technology have been so helpful and efficient in building and developing our websites. Everyone is knowledgeable in their field and able to provide exactly what we need as a business.

Their systems and sites are easy to use, even for beginners. They have been able to to integrate with all our other systems with ease and never delay the project. Review collected by and hosted on G2.com.

I have nothing negative to say about Red, we have been using them for several years and have a great relationship with them. Review collected by and hosted on G2.com.

We've been with Red Technology through four iterations of our transactional website. The second iteration involved the move to responsive which gives some idea of how long we've worked with them. Their knowledge of the ecommerce industry and how to take advantage of shifts and changes is second to none. We've never gone to them with a problem they couldn't solve for us. We've integrated into a number of other packages with them - the Red side is usually the best planned, best documented and best implemented. The tradeit platform is very easy to use and this means when we take new staff on the learning curve is shallow. Review collected by and hosted on G2.com.

We had one short period of bouncing between account managers a decade ago. This has settled again, and to be honest we are affected by similar issues in many of our tech partners. Review collected by and hosted on G2.com.

I like how Red Technology combines smart, dependable solutions with a forward-thinking approach—it makes innovation feel simple, quick, and effective. Review collected by and hosted on G2.com.

Rapid changes can create communication gaps or inconsistencies, which is a common challenge for any fast-growing technology company, including Red Technology. Review collected by and hosted on G2.com.

I have a designated support person (Justin) - always responsive and helpful. Nothing is too much trouble and will always respond in good time. There is a personal touch at RED and you never feel like a problem. always happy to jump on a call if needed. Review collected by and hosted on G2.com.

There really isn't anything to dislike, the support portal could be a bit more dynamic when adding images but I just email direct. Review collected by and hosted on G2.com.